BB Curve 83xx :: 8320 Trackball Only Works When Phone Is In Bright Light
Jun 16, 2010
I've looked around and haven't seen this specific problem. My T-mobile 8320's trackball has learned the new trick of only working when the phone is in bright light!The symptoms: If the keyboard light is on, the trackball doesn't work. If the keyboard light is off, the trackball works normally. The trackball light never goes off, but stays at least dim even when the screen is blanked and the keyboard light is off. In fact, it is on even when the phone is in the holster.The phone has never been abused, nor experienced water or anything.
I've done the battery pull to no avail, and played with the keyboard/trackball settings and the backlight settings with the same results.T-Mobile says to try a master reset. I'll do that after I figure out what data is on my phone that will need replacing.
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Jun 20, 2010
I just bought a blackberry 8320 and it is giving me an error "phone not allowed mm6" and it shows the SOS sign. Its brand new sealed in the box never been used. I called Rogers and it said this phone is not stolen. What could it be?
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Feb 9, 2010
After I up dated soft wares for my cell phone, my cell phone started turns it off by itself. It goes to blank(no light on), and the only way I can turn it back again is to take out the battery from the cell phone and put it back again.Now I can't even do the same thing and turn it on anymore! When I plug my cell phone to the charger, it shows a battery sign with a kind of lighting picture on top of a batter pic in the middle of screen.What can I do?Is there any way I can talk to manufacture in the US to replace my cell phone after 1 year of warranty?
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May 2, 2010
so here's my problem. i went over to a friends house today for a barbecue, and when i got there i sent a text so i know everything was working fine. a few hours later i get home and notice that the screen on my Curve is black, and i knew something was up because i know it was fully charged before i left the house earlier. hit the buttons and nothing. so i do a battery pull and it reboots fine, then the screen goes black after 30 seconds and then hit the buttons and nothing. when i hook a mini usb cable up to the port, the screen comes back on for the usual 30 seconds, then goes black like the other times. when i connected it via the cable and the screen lit up, i noticed that the trackball scrolls fine left and right, but pushing the trackball does nothing.the phone is about a year and a half old, through Verizon. i have no problem with getting a new phone, but i don't want to loose the 150 or so contacts i have on the phone. i don't have Google Sync installed on the phone, and i'm guessing that it's too late to back anything up now on my end. when i connect it to my PC, i can access the usually Media folders and Slacker, but nothing else. if i take it into a local VZW store, would they be able to back up my address book the exact way it is now, since the phone powers on and the USB port works fine?i'm going to remove the shell tonight and see if i notice anything.
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Jun 28, 2010
has a tmobile 8320.
1) I was looking at my buddies phone, and his keyboard doesn't light up. Is there a setting somewhere? Or is it possible this its just not working properly? I've owned plenty of bb's but never ran into this before. So I'm thinking something is wrong with the phone.
2) Is there a way to toggle between 2 profiles? I know how to do it with other bb's, but I can't figure it out on his phone.
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Sep 2, 2010
want to ask,, what default programs do you leave on your bb. BTW im using BB 8320 with OS 4.5
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Apr 3, 2010
is there a way to have threaded sms on blackberry 8320?
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Jan 19, 2010
my curve 8320 keeps rebooting randomly. I got it 2nd hand from a guy. It will reboot randomly, be it while running an app or just sitting still on the table. Even while recharging. I have tried everything from formatting my memory card to running on minimal apps added into my bb. I have also upgraded and downgraded the OS frm v4.5.0.124(which it came with) to .81 to .182.I haven't tried using a new battery,maybe that will help? or is it a hardware prob, which would cost alot to repair.=( Please help? I really like my new curve 8320 other than the fact that it reboots randomly frequently. help!
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Jul 6, 2010
I have deleted all my programs and there's nuffin accept for the default apps and nothing running and my camera still won't work.
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Jan 28, 2010
I have a bb vurve 8320, and i've tried deleting apps, but they won't go completely away.I tried to download different apps like ubertwitter, and it has been saying "installing" for a full 24hrs now.I've deleted pictures, music, etc. i also have 2 other apps that say ready to install, but when i press the menu key and select install, nothing happens!!
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May 12, 2010
I have the 8320 & would like to assign ringtone for different contacts. I have many rigtones that i have made on my MC, I aslo understand the process of highlighting a contact in the address book & pushing the app button & selecting add custome ring tone. The problem is it gives me two options, (Device Memory & Preloaded Ring Tones) it doesn't allow me the option of searching the media card witch is where the rigtones that i want are stored. If I select edit contact, the option to assign ring tone is not there. Can anyone help?? (PS) I have searched the forums with no luck.
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Jun 22, 2010
yesterday, my 8320 was at the point where it had no battery life for radio use.Now the phone just completely turned off. Its been on charge for a good 10-15min. After holding the end button to turn it on, it says, battery drained, and it turns off.whats my problem? 2 different chargers have been used already, and so has the USB.
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Jan 22, 2010
I have an unlocked t-mobile 8320 on at&t I can't connect to BIS and edge is not capitalized. I have a BIS data plan I can browse but no BIS stuff. I have loaded a new OS, have done multiple swipes, a have done multiple battery pulls, multiple host routing table registrations, have reentered my PIN and IMEI number at the att BIS login multiple times, have sent service books multiple times, and then just generally fulled around with the settings ALOT.I have switched my SIM card into someone elses phone which showed 'EDGE' and their SIM card into my phone which showed 'edge'.
Is there any hope for me? What can I do? What should I do? Also I want to thank BigbadWulf for the helpful OS installation instructions. I would link it but I'm a big newb and thus don't have the privilege.
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Jul 7, 2010
I know I have been on this a lot lately, mostly because I was switching Blackberry's.I'm still on my 8320 but for some reason I can't set up my personal yahoo e-mail like it was on my old 8320.I'm kinda bad with directions lol, so if someone could help me and possibly break it down for me, it would be appreciated.
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Jun 13, 2010
I already configure the incoming calls ring of my blackberry 8320 and it doesnt ring at all, i did activate the speakerphone and nothing, just the heaset is working and also vibrate, but not ringtones when somebady is callling me.
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Jun 26, 2010
I couldn't find what I was looking for searching, so sorry for the new thread..I need to retrieve deleted text messages from the past month from one person in particular. I've done search after search on my phone and it's only giving me the messages I've sent to that person and not their messages.
Is there a way to pull these messages or do I need some sort of software? I haven't done a backup for a few months since I only use it as a phone and for Facebook.Please tell me there is someway to pull these messages. I need to catch this perp now and report him to my pastor.
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Mar 12, 2010
My trackball won't scroll down? It moves side to side but will not move up or down, I have tried a battery pull but nothing helps I didn't drop it at all can someone help?
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May 24, 2010
I have a Blackberry Curve 8320. Yesterday night, the "battery too low for radio use" sign appeared. I plugged it in for about an hour but the sign would not disappear so I did a battery pull. Radio turned back on, but now the phone will not charge. The lightning icon still shows up by the battery but it is stuck at 5%. Any suggestions?
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Jan 26, 2010
Can unlocked t-mobile 8320 phones on the at&t network access BIS?I can not get mine to work and I feel like I have tried everything in the book. We just bought it so I am trying to see if the phone came to use broken.
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Jan 25, 2010
First off, my BlackBerry Curve 8320's trackball broke, and the little gold tape is GONE, if I buy a new trackball set, will it work properly?
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Sep 13, 2010
My girls blackberry 8320 is having issues. The trackball scrolls perfectly, but does not click at all. We've tried taking it to t-mobile places around here every single time they say "sorry nothing we can do" even during their free trackball replacement promo way back. She refuses to get a new phone for some reason, so I turn to you all for help on this one. Any idea what the problem could be? Would a new trackball from the store fix it you think?
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Sep 8, 2010
I fell in love with my 8310 when I first got it about 2 years ago. It has everything I could need. I am not a internet person but it has the memo pad for my fireman stuff, the right size buttons for texting since I have pretty large hands, and I liked the applications I had. Well my phone has taken the falls and the other day it fell face first into a rain puddle. I grabbed it up fast. The cell has dried and it still works except for the trackball and the menu button. Basically the 2 most important buttons. I took it to the store and the phones strip was still white and never turned red. They told me I am do for a upgrade. I love the 8310, its been great to me. So the question: is there a fix of the keypad I can just get off ebay or the other options were 2 cells I found. Not wanting to do the whole data plan deal and not all stoked about a 3g. The guy was trying to press the torch on me and I told him no thanks.
The cells that interest me are.
1) The 8520. I like this one cause it seems like its not far from what I had maybe a few new bells and whistles. I see it has wifi.
2) HTC Tilt 2
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Jun 13, 2010
I have an old curve (more than 2 yrs old). I dropped it accidentally due to which the trackball is broken now.How do I move the cursor around without the trackball?
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Jun 17, 2010
Hey folks, a few weeks ago I dropped my Curve in some water. I dried it out in some rice and reloaded all the software. It works now except for one major problem.the trackball will not scroll at all. It won't go up or down or left or right. It will still select.I have a completely new housing and trackball. I tried an old trackball but it didn't work either. I cleaned the new trackball with some alcohol as well as the contacts in the phone but it still won't work.
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Jun 26, 2010
Im having an issue with my curve 8330 with verizon. I just upgraded my phone to the 5.0hybrid os and everything works fine except opera mini. I can no longer use the trackball to click my selection. opera 4.2 seems completely different in os 5.0 compared to 4.5. anyone else come across this and with a fix?
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Jan 19, 2010
I'm using BB Curve 8320.My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight.I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...
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Mar 3, 2010
I thought somewhere on this forum I saw something on this forum about this trackball but I don't remember how I found it. I apologize in advanced if this is a question that was asked before, but is there a light behind the trackball for this phone? I'm thinking of maybe changing the trackball color.
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Jan 19, 2010
I'm using BB Curve 8320. My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight. I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?
To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...Is there an option menu I can go to? Its frustrating typing this out at night and same with texts.
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Apr 29, 2010
I gave my 8320 to my niece , however i have two email accounts and a tmo.blackberry. email email on the phone, she is not using a data plan how do i delete the accounts off the phone? I can not find the icon for setting up email? what do i do?
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Oct 2, 2012
BlackBerry 9930
OS: 7.1 Bundle 1737
I am a technician configuring a BB for a customer. I just wiped the device and reloaded the OS, including the base software and a few specific programs I've installed on every other blackberry I've done as per company standard. I've tried multiple battery pulls and I've tried reloading the OS through the blackberry desktop software, and it hasn't fixed my issue:
The trackpad only works in specific menus, and it seems to half-work in others, requiring me to use the touchscreen to navigate. Specifically, it WILL work if the selection is currently in the app list, or if I am in the Options. It does NOT work to transition from the home screen to the app list, when viewing the user agreement after pushing programs through desktop manager, and it does not work at all when I am in the Setup. It doesn't appear to be a hardware issue, because the trackpad seems to specifically work in some areas and not work in others. When it works, it works 100%, and when it doesn't work it is useless.
Are there troubleshooting steps I should attempt, or is this an issue that would be better handled by the carrier? The phone technically "works" but I don't want to give a phone with limited functionality to this customer.
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Aug 2, 2010
When I take out the battery and put it back in, the LED automatically turns red and doesnt shut off for about 3-5 seconds, then I can turn the phone on again. Whats going on?
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