BB Bold :: Device Suddenly Stopped Sending / Receiving
Jul 25, 2012
i got the new phone about a week ago and the experience has not been good.after a rough start, i got it to work for a few days. it behaved what i expected it to be until about a day ago when all of a sudden it stopped receiving and sending messages.i power off, took off battery, etc and tried to reboot it - it didn't work. all settings seemed to be ok, what am i missing?
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Oct 12, 2012
My phone suddenly stopped sending and receiving texts and calls. I couldn't do anything. There was also a little green phone in a circle with a red asterisk on the home screen.
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Jun 12, 2012
Today got an email on my phone saying "Verify email@address.com password" the email being my email address. I attempt to do this and it asks me to login which I try to do but it will not let me. I go to the BlackBerry Internet Service page where it tells me to go and i cannot get anywhere. I guess I cant remember my user name and there's nowhere to email for help.
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Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
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Oct 18, 2012
I've suddenly stopped receiving emails on my Bold 9900 (3 accounts: Hotmail, Gmail and a school email). I'm not too sure when exactly it happened, but if i'm not mistaken it was soon after I set up my email accounts on my Playbook. I've tried all the common solutions like sending the service books etc.
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Jun 10, 2012
I can send emails, but am no longer receiving emails. I have tried resetting password and even deleted and re-entered the email address.
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Aug 7, 2011
When I turned on my BB tour this morning it hasn't received any email messages. I checked and the network is enabled and working and I can receive calls. I checked my computer and I do have unread emails. Does anyone know what's going on... I did received messages yesterday, so my email set-up is correct.
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Dec 3, 2014
my iPhone suddenly stopped receiving calls. It does not ring, vibrate, nothing. The caller gets sent to voice mail. Is there a fix?? Is Apple actively engaged on a fix?
Info:
iPhone 5s, iOS 8.1.1
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May 19, 2012
My BBM has stopped sending or recieving messages.Whenever I try to send a message, it makes the sending symbol that looks like ))) but then a big red cross like this X comes up. I've tried re-booting about 10 times, and also updating my version of BBM to the newest possible version, but nothing has worked. It's not a connection issue, because my internet, 3G, Facebook, Twitter, Texts and Emails are all working. I've tried connecting my phone to my wifi instead of the 3G I pay for, but with still no luck. Also, my data usage is fully topped up and nothing wrong with my service provider O2.
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Apr 18, 2012
My phone has stopped sending and receiving email. When i follow the troubleshooting on line it tells me to go into advanced settings and swithc the smtp server to on and then off again. Unfortunately when I get to that screen, its frozen, and wont let me move the sliders across.
Info:
iPhone 4
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Aug 8, 2011
My 9800 has suddenly stopped receiving text messages for the last week
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Aug 14, 2010
My blackberry has suddenly stopped sending & receiving emails, cannot work out why, have not changed any settings. When I took it in to the T-mobile shop they said I needed to install some updates, which I did, but it still isn't getting or sending any emails!
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Aug 24, 2012
Its completely stopped sending and receiving messages. Ive tried the battery pull and that worked for a while but now there's a red x beside every message I send. I've also deleted and reinstalled BBM but no luck.
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Sep 13, 2012
I am a total tech dummy and can't figure out what happened. I just stopping receiving and being able to send e-mails. Phone and texts still work fine. I have a signal.Only things I tried was turning it off and then on. Also took out and replace battery.
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Mar 21, 2011
It has been working fine, but has stopped automatically sending or receiving emails. I have taken out the sim card and hard rebooted, I have resent the service books, but it still isn't working.
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Mar 11, 2010
I am new to this forum and would like to thank you for any help in advance.My problem is that my BB Storm has stopped receiving and sending emails. I worked perfectly. I have recently added an couple of new addresses, they were working very well to, but now nothing.
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Dec 27, 2010
I have a xperia x10 mini which was all working fine until i tried to download an application/game. It didnt download so i cancelled the download then noticed that the phone wouldnt make or receive calls or texts. If i try to make a call, it comes up "call ended" almost immediately.
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Mar 8, 2010
I have a Curve 8900 running v4.6.1.231...I am on an Enterprise Data plan, with emails synched up to both my office outlook email, and my personal yahoo email. At around 11:30 yesterday, my yahoo email stopped sending/receiving/synching with my BB, but my office outlook email is working fine.
I tried to go into Email setup with the setup wizard, to see if maybe I had to delete and re-add my yahoo email account, but after about 60 seconds with a load message "connecting to email settings" I got a message that said "Your devide had a problem connecting to the server" with retry and cancel button - I retried with no avail.Not the most tech savvy person here, but was wondering if this is a problem on my end? Or something on the BB side?
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Dec 30, 2010
I have suddenly stopped receiving my emails to my blackberry torch 9880. I also cannot send. I've researched on the net and I've done power off and also battery pull. I've tried going into the setup and email settings but it will not let me check my settings.
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May 14, 2010
As title, my son's 5530 has stopped recieving or sending texts. Outgoing texts sit in the outbox.I've rest the phone, upgraded to latest software, checked the message centre number, the sim card sends and recieves ok in another phone
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Jul 23, 2010
Nokia messaging decided to stop receiving emails last week, even when i clicked send receive. Yesterday i reflashed and today i deleted and readded the email accounts on the email.nokia.com site. My emails came through and i thought it was fixed, and now, just half hour later, it's stopped receiving again.
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Jun 15, 2010
My last message from my hotmail email account to my device was as of 6 pm today.....but I've been seeing emails come into my inbox since then through regular login on the web?...I resent service books and rebooted my device just so I know I'm not going crazy....anyone else with hotmail/msn experiencing this?
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Jun 24, 2011
I seem not to understand but my blackberry 8520 device has stopped receiving email messages and I ve tried setting up another one yet its still not working. Username and password incorrect is what I always get as reply. Please can anyone help me out cos am seriously worried about this.
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Jul 29, 2012
left the country for 4 days and when I returned, I can't receive emails. I can send them though!!
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Oct 28, 2012
My MMS suddenly stopped working afterI was trying to send a picture message during a phone call. I cannot send or receive picture messages ever since I attempted to send a picture message during a phone call. I can attach pictures onto a message but once I hit send, the message does not go through and instead I get a red X next to my message. I did not change any of my settings or updated anything. Picture messaging was working fine up until that day. I tried resending my service books and trying to resend a picture message but it still doesn't work. I put my sim card into my old blackberry curve 8900 and tried sending a picture message and it worked, so I am assuming that this is not a network problem but a problem with my bold. I am using an unlocked verizon blackberry bold 9930 on the t-mobile network. I am running OS 7.1 bundle 1737(v.7.1.0.580, Platform 5.1.0.429) (I updated to this OS after my failed attempt of sending picture messages) I also restored by bold to factory settings and resent the service books to see if it would work but it did not. I did a battery pull to see if that changed anything, but I still can't send picture messages.
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Jun 24, 2012
i bought a blackberry bold 9900 but suddently stoppedwhat can I do? the phone is out of garanty, can i send the device directly to blackberry Canada?? is this possible?? or definitly i lost my money?
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Oct 8, 2011
My 9900 is only a week old but has started behaving strangely. Sometimes it would stop ringing when a call comes but would show the name of the caller on the screeen. Picking up the call would result in the caller not hearing my voice. Once this happens , it would remain this way till I pull out the battery and restart it again. When in this situation , any outgoing call would also not work.
I've checked and I'm at the latest available update. (7.0.0 bundle 1346)
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Oct 24, 2011
Couple weeks ago randomly stopped getting anything. It only comes through if I refresh them myself. It is driving me mad and I dont know what to do. I have battery pulled, deleted and reinstalled to no avail?
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Jul 28, 2011
I've had my Blackberry Bold through T-Mobile for over a year and never had problems with the e-mail service. It is set up with my Yahoo account and I have always been able to send and receive email from my phone just fine. Just in the last 24 hours, though, my service stopped working. I cannot send any emails, it errors with that blasted red X, and I cannot receive any new emails even though my email account in itself works -- I send emails from my work account to my Yahoo account on the computer, and I can see the emails are coming in when I check my email on the computer but nothing is registering on my phone.
I've Googled my way through various troubleshooting tips, I've shut the device off and back on, I've removed the battery and SIM card and put it back again, I've tried to go to Manage Internet Email but it says it cannot connect. I've gone to Blackberry Internet Service on the T-Mobile website and it does not show that I have a e-mail account configured, even though I've been using email on my phone the entire time. I try to set up my email there on the website and it says, lo and behold, that that email is already registered on my device! There is nothing wrong with my network connection on the phone, I have full 3G signal or EDGE signal (depending on what part of the room I'm in here at work). I have not changed any settings on my phone at all and my email just stopped working out of nowhere.
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May 11, 2012
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
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Feb 23, 2010
An employees phone recently took a few spills and was upgraded by corporate. I backed up his old AT&T Curve 8310 before I rolled his number over to his new Verizon Bold 8650 yesterday.Everything was working properly, but due to time constraints I didn't get a chance to restore his contacts/info over to this new phone until this morning and this I think is where I created a problem. After I did a restore on the new Bold, the ability to send/recieve emails as well as text messages stopped (of course I don't hear about this until he's left the office and is off to the airport).  The phone will still send/recieve calls, but email/texts (and presumably web) are a no go. His emails are currently being delivered via POP/webmail and every time he tries to send out an email or a text he gets an error on screen.When I did the restore, did the phone grab the old AT&T settings and tried to supplant them over the VZW settings?
Edit the second After an additional phone call with this employee, he was able to recieve a test message that I sent to him, but when he tried to respond, there wasn't an option for him to send the response that he had written, be it via my message, or by creating a new message.
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