BB Curve :: 8520 Stopped Sending And Receiving Email?
Sep 13, 2012
I am a total tech dummy and can't figure out what happened. I just stopping receiving and being able to send e-mails. Phone and texts still work fine. I have a signal.Only things I tried was turning it off and then on. Also took out and replace battery.
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Mar 8, 2010
I have a Curve 8900 running v4.6.1.231...I am on an Enterprise Data plan, with emails synched up to both my office outlook email, and my personal yahoo email. At around 11:30 yesterday, my yahoo email stopped sending/receiving/synching with my BB, but my office outlook email is working fine.
I tried to go into Email setup with the setup wizard, to see if maybe I had to delete and re-add my yahoo email account, but after about 60 seconds with a load message "connecting to email settings" I got a message that said "Your devide had a problem connecting to the server" with retry and cancel button - I retried with no avail.Not the most tech savvy person here, but was wondering if this is a problem on my end? Or something on the BB side?
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Jun 24, 2011
I seem not to understand but my blackberry 8520 device has stopped receiving email messages and I ve tried setting up another one yet its still not working. Username and password incorrect is what I always get as reply. Please can anyone help me out cos am seriously worried about this.
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May 19, 2012
My BBM has stopped sending or recieving messages.Whenever I try to send a message, it makes the sending symbol that looks like ))) but then a big red cross like this X comes up. I've tried re-booting about 10 times, and also updating my version of BBM to the newest possible version, but nothing has worked. It's not a connection issue, because my internet, 3G, Facebook, Twitter, Texts and Emails are all working. I've tried connecting my phone to my wifi instead of the 3G I pay for, but with still no luck. Also, my data usage is fully topped up and nothing wrong with my service provider O2.
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Aug 14, 2010
My blackberry has suddenly stopped sending & receiving emails, cannot work out why, have not changed any settings. When I took it in to the T-mobile shop they said I needed to install some updates, which I did, but it still isn't getting or sending any emails!
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Aug 24, 2012
Its completely stopped sending and receiving messages. Ive tried the battery pull and that worked for a while but now there's a red x beside every message I send. I've also deleted and reinstalled BBM but no luck.
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Mar 21, 2011
It has been working fine, but has stopped automatically sending or receiving emails. I have taken out the sim card and hard rebooted, I have resent the service books, but it still isn't working.
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Oct 12, 2012
My phone suddenly stopped sending and receiving texts and calls. I couldn't do anything. There was also a little green phone in a circle with a red asterisk on the home screen.
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Oct 19, 2011
My Blackberry 8520 will not access data unless it's connected to Wi-Fi. Even then it will not send MMS messages. I have a Blackberry data plan and am in accessible areas, so something must be wrong.
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Jul 12, 2011
ive had my blackberry 8520 a while now when i 1st got it all the setting blackberry and phone where working then after a few days stoped making and recieving call and same with text every thing else works such as email,instant messaging,internet i am on pay as you go so when my booster ran out i topped up again while the booster takes a couple of hours to come back on the phone service worked again and i could call out and recieve calls the same with text when the booter came back on the phone service not long work and ive been stuck tryin to get help the phone shops dntno they say contact blackberry.
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Sep 4, 2011
I've had my BB for around a year and about a week ago, I got a message saying I needed to verify my BB details to keep receiving email. I haven't been well and among everything else I just forgot about it.Anyway, I realised a couple of days ago that my emails had stopped coming through, so I went to my email set up options and it gave me the option to log in to my device. I filled all my details and hit 'log in' but it refuses to register that I've typed in my username. No matter what, it always comes up saying 'Blank usernamee. Type a valid username'.I don't use my phone for work, so it's not the end of the world if I've completely screwed it up and can't get the email back, but it's inconvenient and annoying.
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Mar 23, 2011
i ve just stopped receiving emails a few hours ago on my curve 9300 i ve tried to remove battery several time, revalidate my hotmail account .... but nothing works.
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Jul 22, 2012
The curve worked fine until about a week ago now it wont let me send or receive mails, when I try to set up email settings it replies (after a long while of trying) I contacted my provider who told me to try a couple of things which included removing the battery and I could keep contacting them but it will cost a fortune eventually.
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Apr 18, 2012
My phone has stopped sending and receiving email. When i follow the troubleshooting on line it tells me to go into advanced settings and swithc the smtp server to on and then off again. Unfortunately when I get to that screen, its frozen, and wont let me move the sliders across.
Info:
iPhone 4
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Jul 25, 2012
i got the new phone about a week ago and the experience has not been good.after a rough start, i got it to work for a few days. it behaved what i expected it to be until about a day ago when all of a sudden it stopped receiving and sending messages.i power off, took off battery, etc and tried to reboot it - it didn't work. all settings seemed to be ok, what am i missing?
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Mar 11, 2010
I am new to this forum and would like to thank you for any help in advance.My problem is that my BB Storm has stopped receiving and sending emails. I worked perfectly. I have recently added an couple of new addresses, they were working very well to, but now nothing.
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Aug 26, 2010
Okay, I recently got a replacement blackberry and used the device switch wizard to switch from my old Blackberry 8520 to my new Blackberry 8520. At first, I had a few problems with the Twitter and Facebook apps, but thanks to rcnathan, that's under control.
But now there's a new problem: email. Neither of my email addresses work (@*.blackberry.net or my personal email) and anytime I try to send something, a red X immediately appears next to it.
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Dec 30, 2010
I have suddenly stopped receiving my emails to my blackberry torch 9880. I also cannot send. I've researched on the net and I've done power off and also battery pull. I've tried going into the setup and email settings but it will not let me check my settings.
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Apr 19, 2012
I have 3 email accounts that I synchronise with the email app. I use this app to have all my accounts in the same place, including my gmail account. The issue is that when I send an email, a copy of it is stored in the imap sent email folder of the account. Gmail do not recommend this practice because it saves all sent email by itself, and there for, if the client also saves a copy of the email, there is two copies stored. That's my problem. When using email app, I find in my email account twice the mail sent in the conversation. (How) can I configure the email app not to store the sent messages in the imap server ? I am running ICS official realease from sony (PC Companion) since yesterday.
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Dec 6, 2011
while I was working from my laptop for a few days I didn't want mail being duplicated on to my Xoom too so I did something that prevented mail from downloading.I have two email accounts set up and they have both worked fine previously. One is an Exchange account and the other is not.Unfortunately I can't remember what I did and now that I want to receive email on my tablet again I can't do it. Can't even send a test message. I've gone through account settings and my server details are correct, got it set to 15 minutes inbox check, ticked email notifications, got the servers checked to sync, etc.What other settings am I missing that may be behind this problem
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May 29, 2014
I started having this issue yesterday--I have YMail, Hotmail and GMail accounts all in the stock e-mail app on my Nexus 5. I also use Lightflow for LED notifications and have had no problems. I noticed I was no longer receiving the taskbar icon notifications in the upper left for new e-mails, nor the Lightflow LED notifications. I still get Hangout/text notifications, not sure about missed calls.
1) Confirmed notifications set to On in the e-mail app for each of the e-mail accounts
2) Turned phone off and then back on
3) Cleared data and cleared cache in e-mail app -- didn't work
4) Uninstalled Lightflow app
5) Deleted all 3 accounts from the e-mail app, then added them back in; rebooted -- still no notifications
I don't use the stock GMail app for GMail since I prefer to just have one icon to use to keep track of all my e-mail accounts.
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Feb 23, 2010
An employees phone recently took a few spills and was upgraded by corporate. I backed up his old AT&T Curve 8310 before I rolled his number over to his new Verizon Bold 8650 yesterday.Everything was working properly, but due to time constraints I didn't get a chance to restore his contacts/info over to this new phone until this morning and this I think is where I created a problem. After I did a restore on the new Bold, the ability to send/recieve emails as well as text messages stopped (of course I don't hear about this until he's left the office and is off to the airport).  The phone will still send/recieve calls, but email/texts (and presumably web) are a no go. His emails are currently being delivered via POP/webmail and every time he tries to send out an email or a text he gets an error on screen.When I did the restore, did the phone grab the old AT&T settings and tried to supplant them over the VZW settings?
Edit the second After an additional phone call with this employee, he was able to recieve a test message that I sent to him, but when he tried to respond, there wasn't an option for him to send the response that he had written, be it via my message, or by creating a new message.
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Oct 29, 2015
The email on my Droid Turbo quit sending and receiving email about two weeks ago. The Gmail works but my other email doesn't. Email works fine on my computer but not my phone.
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Sep 9, 2010
'm having a weird issue happening in our Blackberry environment. Several of our users are reporting that when they leave for the day, their email do not populate until they return to the office the next morning. What I've gathered so far is, it seems like the device doesn't know when to switch back to 3G when the Wi-Fi connection we have here at work drops. In other words, the phone stops sending/receiving email because it no longer has a Wi-Fi connection but it never switches back to 3G. If I turn off the Wi-Fi on the problematic devices, they never have any of the problems mentioned above - but the uppers do not like that solution.
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Jan 23, 2012
10 days ago, I downloaded the update of the BBM, as I was notified by App World. Since I updated the BBM I can not send or receive messages, this update is a disaster, Due to the fact that I'm traveling, I do not have the roaming services and have been using BB services via WIFI and Now I can´t connect to the BBM at all.I need help because I am very upset with this update. My Blackberry is the CURVE 9300.I have uninstalled the BBM and then re installed it, but it still does not work After reading the comments on this update I realized that everyone is complaining.
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Dec 12, 2010
and it is draining my battery! My phone is just sitting beside me, not receiving any emails or texts and it isn't loading an internet page, so I don't know what it is doing. My battery is dying before 11:00 AM which shouldn't happen.
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May 3, 2010
My 8220 was working fine and the next morning I didn't have any email which was odd. I called Pioneer, my carrier out of Kingfisher, Ok, and they didn't get back with me. By the end of that day, I hadn't received any calls, which was odd. I was able to text and call out. I took it into a service center the next morning and it didn't work when they called my number so the tech popped the battery out and put it back in and it was totally dead. When we tried to turn it on, only the red light would flash and nothing else. It was sent into my carrier and they tell me they can't fix it, don't know what is wrong. Any ideas because I'm not really happy that my $300 plus phone didn't last 6 months! I had dropped it once when it was about 2 months old but it never had a problem afterward.
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Jan 17, 2010
A year and a half ago when I got my BB Pearl from my employer I set it up to also receive email from my existing personal Comcast account. Just before Christmas, my BB suddenly stopped receiving any emails from that account. I have rebooted the BB multiple times since then, including removing and replacing the battery. That didn't help. Today I finally decided to just delete the Comcast account info from the BB and start over on adding it as an existing account. However when I get to the account password field, the normal keyboard function that swaps letters isn't working, so I can't enter my correct password. For example suppose my password is "spry". What I get is "aoet"--the keyboard won't switch in the alternate letter if I delete and re-type, as it does for every other piece of text I've ever entered on the BB.
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Oct 25, 2011
I recently took out a contract on Vodaphone, but wanted to keep my old O2 number from my previous contract. My BBM was working fine before the number was transferred accross, but now if I send a message, a tick appears to say its been sent, but there is no 'D' to say delivered, and the recipient doesn't recieve it.
Are there any phone numbers or email addresses I could use to talk to someone about this? Or are these forums the only way to get support?
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Jun 30, 2011
I have had my bb curve for a few months now, no real problems. suddenly it refuses to grab net, any other servers, or send/receive any mms. tried the battery pull reboot several times, no change. signal showes 1xev. signal strength is fine. followed several other forms of advice given on other similar problems, they either dont apply or dont fix the problem. problem started two days ago.
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May 6, 2012
Since midday yesterday I have been able to send SMS (and recipient is receiving them) however I can not receive anyones SMS to me. I have updated the Blackberry software and have rebooted several times since.
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