BB Storm2 9550/9520 :: Stop Sending/receiving Email On Poor Wi-Fi Connection
Sep 9, 2010
'm having a weird issue happening in our Blackberry environment. Several of our users are reporting that when they leave for the day, their email do not populate until they return to the office the next morning. What I've gathered so far is, it seems like the device doesn't know when to switch back to 3G when the Wi-Fi connection we have here at work drops. In other words, the phone stops sending/receiving email because it no longer has a Wi-Fi connection but it never switches back to 3G. If I turn off the Wi-Fi on the problematic devices, they never have any of the problems mentioned above - but the uppers do not like that solution.
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Apr 9, 2010
I have no clue why but it seems that my phone is not receiving any messages unless I turn my WiFi on. I am trying a battery pull now but I have no clue what could randomly cause this problem. I awoke to no messages this morning which is unusual, so I turned on WiFi and within 30 secs had 9 emails.
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Jan 27, 2010
I use Gmail.When I send an email, I get a confirmation or secondary message on the Storm 2.How do you stop this?I had the original Storm, and somehow fixed this issue. Can't figure out how to do it on the S2.
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Jan 7, 2010
While driving I like to use Google Map and Trapster to track my route, traffic and speed traps. As the apps track movement, I expected the maps to scroll smoothly. While occassionally I see a smooth transition, much of the time, there is a lengthy delay where a portion of the map is white, while it waits to draw the new area. Is this delay a result of the Storm 2 hardware, or is it associated with download/network speed as the device has to download a new map each time you travel to a new area? Sometimes it can take several minutes to redraw the new map-- so I'm thinking it may be related to network speed in different areas as you travel.
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Jun 21, 2010
Loaded the OS did a wipe re-loaded the OS again still websites takes forever to load even app world download is much slower now. Thinking to go back to 617?
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Jan 3, 2010
How would I cancel sending a text message - let's say because I sent something by accident?
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Aug 20, 2010
After upgrading to .713 last night, I got one big bundle of e-mails and then nothing.All day today I haven't received a bit of e-mail and I've sent service books to my account twice now & even tried reconciling. What should I do? Is anyone else having this problem?And yes, I have rebooted several times.
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Jul 31, 2010
I recieve emails fine and some of the emails I send from my handheld work but 50% of the time my emails that I send come out in giberish. Like if I send an email from my handheld and they open it on a computer all they get is this.
RG8gZW1haWxzIGZyb20gbXkgYmIgZ2V0IHRvIHU/DQpTZW50IGZyb20gbXkgVmVyaXpvbiBXaXJl
bGVzcyBCbGFja0JlcnJ5DQoNCi0tLS0tT3JpZ2luYWwgTWVzc2 FnZS0tLS0tDQpGcm9tOiBsb2xh
MTE4M0Bob3RtYWlsLmNvbQ0KRGF0ZTogVGh1LCAyMiBKdWwgMj AxMCAwNDoyNzoxOSANClRvOiBL
ZXZpbiBSb3NhPGtldnJvc2FAZ21haWwuY29tPg0KUmVwbHktVG 86IGxvbGExMTgzQGhvdG1haWwu
Y29tDQpTdWJqZWN0OiBSZToNCg0KT2ggb2suLiB3ZWxsIEknbG wgYyB3aGF0IEkgY2FuIGZpbmQg
b3V0ICYgZ2V0IGJhY2sgdG8gdSEgU28gdSBkaWRuJ3QgYW5zd2 VyIGFueSBvZiBteSBxdWVzdGlv
bnMgZnJvbSBteSBwcmV2aW91cyBlbWFpbC4uIEhvdyByIHRoaW 5ncyB3b3JrL2hvbWUgZXRjLi4u
DQpTZW50IHZpYSBCbGFja0JlcnJ5riBmcm9tIFZvZGFmb25lDQ oNCi0tLS0tT3JpZ2luYWwgTWVz
c2FnZS0tLS0tDQpGcm9tOiBLZXZpbiByb3phIDxrZXZyb3NhQG dtYWlsLmNvbT4NCkRhdGU6IFdl
ZCwgMjEgSnVsIDIwMTAgMjA6NDg6NDIgDQpUbzogTGF1cmVsIE Jvc2NobWFuPGxvbGExMTgzQGhv
dG1haWwuY29tPg0KU3ViamVjdDogUmU6DQoNCmhtbSB1IG1pZ2 h0IGhhdmUgYW4gb2xkZXIgdmVy
c2lvbi4gbm90IHN1cmUuIGNhdXNlIGFsbCBiYm0gaGF2ZSBhIH Bpbg0KY29kZS4uLi4NCg0KT24g
U3VuLCBKdWwgMTgsIDIwMTAgYXQgNzo0OSBBTSwgTGF1cmVsIE Jvc2NobWFuIDxsb2xhMTE4M0Bo
b3RtYWlsLmNvbT53cm90ZToNCg0KPiBIaSwgeWVhaCBJJ20gdX NpbmcgYmJtIChCbGFja2JlcnJ5
IE1lc3NlbmdlcikgYnV0IEkgZG9uJ3Qga25vdyB3aGF0IG15IH Bpbg0KPiBpcy4gSSBjbGlja2Vk
IG9uIG15IG5hbWUgYnV0IG5vdGhpbmcgY2FtZSB1cCEgSSdsbC BnbyBpbnRvIG15IHNlcnZpY2UN
Cj4gcHJvdmlkZXIgbmV4dCB0aW1lIEknbSBjbG9zZSBieSAmIH NlZSBpZiB0aGV5IGNhbiB3b3Jr
Any suggestions? I recieve and send messages under my "messages" icon on my phone
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Aug 8, 2010
We use a service at our office that I forwards our calls to our mobile phones. However, when the call is forwarded I need to press 1 to allow it to come through. It is annoying that I have to hit the icon at the bottom left to make the number pad come up... and I often miss the call because the screen will not come up fast enough to hit 1 to receive it. Is there a way to make the number pad come up (and stay up) by default when receiving a call?
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May 3, 2010
Noticed that anything using the wireless data was going really slow and then it just stopped any transmission. Took it off the wifi to see if there was any difference, same thing... and then a popup appeared that said DNS and a button ok... the screen locked up so I couldn't click anywhere on the screen, so I did a battery pull.
Now after the battery pull it gets to the blackberry loading screen. It loads to approx. 20%, then theres a white screen with text in a very small font and a button reset in the middle. This appears in less then a second, and the screen is locked so i can't press reset. It now does this a continuous cycle.
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May 9, 2010
I recently had an error code, 5xx. can't remember now and Storm2 wouldn't start. Connected to DM, pulled cable in & out and was able to reload OS. Already had .607 before. Since then, 2 things are really annoying:
1. DM constantly wants to upgrade / reload to .607 during sync, but I already have it.
2. I cannot find/remember how I removed the "Accept or Decline" options to confirm sync changes. I just want it to do it without asking.
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Feb 25, 2010
Is there a way to deactivate the enter key on storm2? I end up sending text and blackberry messenger msgs before I am ready because I accidentally hit the return key...
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Feb 5, 2010
I have a storm 2 on the verizon network and for the past month my phone goes from full charge to completely dead over night while im sleeping. At first i thought maybe the phone or battery were defective but thats not the case. I noticed that when im at home my phone is constantly trying to connect to the net, and that my BBM and browser or any internet service on my phone completely shuts down. This causes my phone to constantly try to reconnect to these apps which in turn drains my battery. Outside of my home, the phone and internet work fine. The strange thing is that for the past 6 months the phone and internet worked great, but in the past month this began to occur. According to verizon there isnt an outage and all i keep hearing is to do a damn battery pull! Does anyone know what might be causing this problem; oh and even when im home the phone still displays a 3G signal, but still does not connect.
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Jan 8, 2010
I have a little red circle with a line going through it on my screen in between the Voice Mail icon and the Visual Voice icon, just below the time and date (center top of screen). I am using the default Zen theme figuring maybe it was a 3rd party theme but isn't not from pone. Its probably a no brainer but I guess I don't have one!
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Mar 29, 2010
Ok i have 2 storm 2s, on one the AOL Icon still shows up... *even after a battery pull* on the other my AOL icon has just turned into the standard email icon folder, black and white with the Globe underneath.... anyone know how to get the AOL Icon back on the phone? And what would cause it to fall off of one phone but stay on the other phone?
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Apr 20, 2010
I tried to setup my email on my BB storm 2 just now and when I go to setup>setup wizard>email setup> I only get one option > " I want to use a work email account with a blackberry enterprise server" when I click next, it says "has your blackberry enterprise server administrator provided you with an enterprise activation password?"And no I was not provided with one, so I hit no>next> it then says "contact your system administrator to find out whether an enterprise activation password will be provided, or if you need to install the blackberry desktop software" I do have the BB desktop software installed.So how do I fix this? Do I have to setup my email from the BB desktop program that came with my phone?
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Feb 4, 2010
Recently every time I get an email with an attachment, the attachment isn't there. I have sent myself a few documents as attachments and they don't show up on my Storm 2.
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Mar 21, 2010
how can I configure a (.edu ) type email for my school for my bb storm 2? I have no prior bb knowledge so I need help in the simplest way possible. Also where can I get/dl themes?
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Mar 19, 2010
I just sent an e-mail to myself from my blackberry and chose to send from my gmail account, but instead it just decided it might be better to send it from my work e-mail address? How do I fix this? It's absolutely unacceptable and I really hate to know who else now has my work e-mail address because of this. My phone tells me it sent from the correct e-mail address, but the address showing up in the e-mail where I received it says my work e-mail address was the sender.
If it was mixing up my gmail accounts that'd be irritating, but not a big deal - but the fact that it's just sending out of my work e-mail is a serious problem - does anyone know how to fix this?
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Jul 3, 2010
I just upgraded the OS my Storm 2 from Blackberry/Verizon to .713 and now I have two icons on the main screen that I had set previously to combine. My emails and SMS text messages were combined eliminating one icon to have on the main screen. I used to be able to go under options from the email icon and change that. Now I can not find where to make this change back to one?
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Jan 27, 2010
I am still relatively new to Blackberry. I am confused about my email.Two questions:
1. If I reply to an email on my BB, is there a way to get a copy of it on Outlook on my PC? I would like to have some sort of paper trail on my computer.
2. If I read an email on Outlook, is there a way to make it show that the email has been opened on my BB? For example, I had four emails in my mailbox. I read them all on Outlook and responded to them. Then I look at my BB and I had four new emails, thought I've already opened, read, and responded to them.
Is there a way to mark as opened on my BB without physically doing so?
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Mar 5, 2010
How can I, on my S2, assign a specific alert from emails from a specific email address?
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Feb 17, 2010
I have been trying to figure out what delete 'on handheld' and 'on mailbox & handheld' mean. After some google and forum searches I am more confused. I use comcast for email. I use verizon for cell service (BIS). If I get an email to one of my addresses and it is spam or an ad or something disposable, is it possible to delete it from my phone and have it delete from the mail server as well - meaning, when I finally get around to opening outlook to download my mail, I will not get the ones I've deleted from my phone? I am sure this is a simple thing - but for some reason I get more and more confused the more I try to figure it out.
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Feb 2, 2010
Ok done my searching, with no luck. So here we are. Better to just do email setup for gmail or use the gmail app? I am running .428.
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Apr 17, 2010
I have 2 personal, 2 work, 2 miscellaneous email accounts. I combined the 2 personal into a "personal" folder, the 2 work in a "Work" folder and left the other 2 alone. I have 4 email accounts on my first 2 rows. You know what I mean, right? How do you manage your accounts? Do you have separate email accounts on your screen? How do you combine them? I know it is a personal preference but I am willing to try a new trick (even as an old dog!)
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Feb 15, 2010
I have 3 different icons on my bb home screen.."messages" "sms and mms" and "johnparker33@yahoo.com" do I need all of these 3 icons or can i delete on of them, what is suppose to go in my "messages" folder?
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Feb 18, 2010
Anyone know if rim is even thinking about giving the messages app threaded email? They did it for sms on storm 5.0 ... So why not for email too, right?
I think the email inbox would be so much more organized if email convos were threaded.
Guess it could be more complicated than sms, but it could definitely be done.
Thoughts, comments, ideas?
why does my keyboard always correct if as of?
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May 23, 2010
This is really getting annoying. I have everything set to my Gmail, but it keeps going to a Yahoo addy that I want to slowly get away from. I am trying to get people to stop sending to it, but I still have it linked to my Ebay and thats why I want to keep it on the phone...so other than a total deletion of the address, what can I do? (Yes, in messaging service I have the Gmail chosen)
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Mar 19, 2010
I have scrolled through the forums reading about both these phones and i have a few questions
1.What i am still unsure of is which phone is better suited to Canadian phone companies neither will get 3g coverage but will one work better than the other like will they both get 2.5g coverage?
2. Also i have read that possibly the 9520 will be comin to rogers but i havnt heard anything recent on it does anyone have news on a release date or anything?
3. Right now i am thinkin of buyin the storm 9550 from telus and either goin with fido or terminate my contract with them and stay with telus or move to rogers. Is there a company that is better suited to the storm 2 or will either giv me 2.5g?
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Feb 26, 2010
i HAVE A PROBLEM WHEN I SEND A RINGTONE TO MY EMAIL, I HAVE TROUBLE SENDING IT TO MY MEDIA.I CANT SELECT IT AND MAKE IT PARTOF MY RINGTONES.
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Feb 27, 2010
How do I go about recovering my BB user name that is needed for email setup? just purchased a Storm2 and my email account info didn't transfer over from the old 8130 as I had expected it to.I tried through the cust svc guy @ VZW when I picked up the new phone but they said they couldn't get the user name, only the password.
I thought I had to do this once before when everything went away on my old BB.+++
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