BB Bold :: Claim A Refund For An App-world Purchase?
Dec 29, 2010
I recently purchased this game: [URL] which is similar to the cards game named Spades I have a Bold 9900, and it was available for me on appworld so I assumed that it should be compatible with my handset.However, the screen size is not set for the 9900 /9930 the game appears in the top left corner and the rest of the screen is all white. I emailed the company but no reply, I Even called them Internationally to Jordan and the employee said he would pass on my message but nothing happened.I just noticed all the users who purchased this game are complaining in their reviews. How do I get Appworld to give me a refund for this game and more importantly to delete it from my apps list in Appworld I don't want to ever see it again as "Uninstalled" .
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Aug 20, 2011
My BB ID works on the Blackberry website, but I can't use the BB ID on my new Bold 9900 (it says 'unable to log into your Blackberry ID account'). Vodafone suggested I cleaned the memory (options, security, advanced security, memory cleaning), and then tried to delete my old BBID (the one that worked on my old Bold 9700) and set up a new BBID, but that didn't work either. After looking online others have tried security wipes but many say they haven't worked. I'm unable to access Blackberry protect and 'my world' in Blackberry App World, or do anything that involves using my BB ID on my phone
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Jan 23, 2012
Is it possible to get warranty For a BB Bold 9900 without proof of purchase?
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Nov 26, 2011
i have the BlackBerry Bold 9900. So i selected the payment option that says billing through mobile phone bill or something like that. Since i don't have data plan i need wi-fi to download an app or a game. And when i try to purchase an app or a game it says that there's an error trying to set up the billing with my service provider.. Is it because im using wi-fi to this?
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Mar 22, 2012
I want to write claim about iphone technical support... ıs there any email adress for iphone problem..?
Info:
iPhone 4S
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Feb 26, 2012
I have purchased Phone remote for my BBPB which requires pairing software in BB bold, while downloading pairing software, system shows error. While downloading from BB appworld,it says "The Item is not available for your Device Model, Device OS, Carrier and Country combination" where as no limitation was informed during purchase. My money is gone down the drain. Why is it so?? Does it amount to misinformation on part of BB app world? What is the solution.
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Mar 18, 2010
One day when I was in a lodge in the medium of the mountain (no signal, no wifi, only SUDOKU), I wake up, press on my phone, and I can look a dark character in the medium of the LCD, I try restarting, restore the factory settings, blah, blah, and the dark character still growing. I don´t know if this is for a virus or hardware problems. I attach the photo. In other hand, I call to the costumer service and there tells I have no guarantee, because I buy the cell phone in other country. The joke is that: the first step to buy this was call to nokia support and there tell me, buy that, no problem, you have guaranty here too.
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Jun 28, 2012
I have Lumia 800 and it shows very little free space and a big chunk as reserved space.now i dont know what is that and how can i claim it. It is more then 10GB though i have only a couple of small games (i hardly play games on mobile), i dont have any movie on mobile and overall the content i have put on lumia 800 should not have crossed 2GB at max. have onyl a dozen of photos from camera. the big chunk of my content is music and thats all.
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Jan 2, 2012
I have an hs-700 headset that has stopped working and is still under the 1 yr warranty.however I have no idea how to claim this warranty. can't find an email or 1800 number for accessory support. I bought it at Best Buy about 8 months ago.
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May 25, 2012
I need to do a remote wipe to file an insurance claim with AT&T... What are my options?
Info:
iPhone 3GS, iOS 5
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Jul 23, 2010
I got two separate e-mails overnight from Apple saying they had already automatically refunded me for my bumpers (I thought they would only refund one, but who knows. I have two bumpers and got two e-mails about refunds). I suppose this is "cool" of them to do, but I actually did NOT want a refund. I wanted a free bumper/case.
The thing is, I purchased my iPhone and bumpers with AT&T Rebate cards (pre-paid Visa cards), both of which expire at the end of this month. What in the world am I supposed to do if the refund doesn't get credited back to my card before the cards expire?
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Jul 23, 2010
I received the email below last night at 11:15 CDT. I was actually hoping I would have a choice between receiving a refund or getting another one for free. However, it appears they are automatically processing refunds on prior purchases.
The email:
Dear Apple Customer,
Apple recently announced that iPhone 4 customers who purchased an iPhone 4 Bumper are eligible for a full refund.
As of today, we have automatically processed your refund.
Thank you for choosing Apple.
Sincerely,
Apple Online Store Support
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Jul 19, 2010
I just went to the apple store but they told me that I had to wait for the announcement on the website. I thought this was already in effect??
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Jul 23, 2010
So i already got my refund for my bumper, but now I'm wondering whats stopping me from downloading the app and getting another free case?
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Aug 10, 2010
I was under the impression that the 30 day money back guarantee was from the moment Jobs announced it during the antenna conference. If they will not refund it, at least exchange it to see if the other one works better since there are some who claim theirs work perfect. In your experience with Apple costumer service, would they understand what I'm saying and offer me another one?
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Jul 20, 2010
Anyone? How did it go? Do you need to bring in your receipt?
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Jul 3, 2012
How do I refund music from itunes? I did not buy this music and want money back.
Info:iPhone 4S
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Mar 13, 2011
I returned my very new Nokia E72 to Nokia in November 2010 with a promise of refund as it would not function as advertised (checks only 2 email accounts out of my 8 and that is a breach of their fitness for purpose clause of the warranty) at any given time. Its almost March and still they have not sent me a refund check they had promised within 8-10 weeks. My frequent followup calls to Nokia Executive resolution / Retention department have always gone un-answered.
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Jul 27, 2010
Hit my bank this morning. Anyone else?
Arc
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Aug 23, 2010
i sent emails and done live chats. They said someone will be emailing me shortly. But they are dodging my emails and keep going around in a circle in there chats.
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Mar 27, 2012
How can i get my refund back from a app?
Info:
iPhone 4S, iOS 5.1
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May 1, 2012
I already deactivated the storage I just want a full refund for the storage that I purchased and did not use. When I try and call apple they want me to pay for an answer.
Info:
iPhone 4, iOS 5.1
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Jul 16, 2010
I saw Engadget posting that someone was able to do this in Europe, but I'm curious if they are doing that at all apple stores? Anyone tried yet?
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Jul 22, 2010
so i just got a email that Apple has refunded me for the Bumper I purchased a couple weeks back. although i used my paypal debit card and when i look on my paypal account i dont see anything refunded?
to the people who got refunded did it show instantly? i know it sometimes will be pending at first but still show. im wondering if the refunded funds have appeared for anybody else.
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Apr 4, 2012
How long can I receive the refund?
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Jun 20, 2012
I downloaded an app that isn't working correctly. Is there a way I can submit a request for a refund?
Info:
iPhone 4S, iOS 5.1.1
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Mar 2, 2012
I just got Bold 9790, and it works great aside from two things. Firstly, it won't allow me to enter App World. The error message reads: Your system administrator is preventing you from using BlackBerry App World. Contact your system administrator for details, Also, it won't allow me to update the OS from 6.0 to 7.1.
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Sep 7, 2011
I can't log on App World. It says"Unable to log in to your Blackberry ID account"I switched to the BB9900 from the BB9780:
When first turned on the BB9900 I could log on the App World, but email set up would not work from device. So I set up BB9900 from the web setup page, which worked fine. However, since the set up I cannot log into App World, only from a PC and the web.I just downloaded the latest App World 3.0I have the BB Bundle 7.0 1465,My provider is Sunrise in Switzerland
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Jul 5, 2012
i get up today an go on my phone to find my bb app world has gone and so has my bbm. I have tried downloading it all again but nothing is working, it is driving me mad i just want my bbm back. I have rebooted my phone 12 times iv tried so many things im now just thinking on getting rid of the phone if i cant get it back.
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Feb 11, 2010
I am using a new Bold 9700 with 5.0 software. Everytime I try to load the BlackBerry App world, it says I have an unsupported phone. any one know why ? and how I can add Appworld to my 9700 ?
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Mar 5, 2012
My app world told me an upgrade was available (3.1.0.58) for my bold 9780. I am using software 6.0.0.294. Once I installed app world upgrade and bbm upgrade the icons disappeared. I've tried reinstalling them, battery pull, all the usual tricks.
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