BB Bold :: Cannot Restore Information When Plug Device
Jul 18, 2012
I can not restore information when I plug my device, im keep getting the same information stating that the desktop software stopped. What shall I do? I can not restore information and missing so much data
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Mar 16, 2012
I lost my phone and needed to get a replacement. When I did, I started the activation process, but never got prompted to restore from iCloud, just from my last backup in iTunes. I've run the restoration, and the backup was pretty out of date. Is there a way to restore the backup I'd set up in iCloud at this point?
Info:
iPhone 4S, iOS 5.1
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Jan 27, 2010
whenever I plug it into my computer or search the Device/System folders manually they are hidden (on the bb) or they are simply not there (when i use the explorer) i hat to format the bb a few times, and the problem gets solved for a few minutes.the deal with this is that when i sync the music, wheter is copy and paste on the explorer music folder in the pc or using the BB desktop manager media sync software, it uses the device space, the music gets actually synced into the device but I cannot access this music from the media library. when i try to it says that there is only 1 song, and its the default one that comes with the cellphone; so I look up in the Files app, Device/System folders and they are all Hidden.
I dont know why this folders are hidden so whenever i wanna have access to my music i have to go to files, device folders, show hidden stuff and finally i can see my songs... the thing is that i have to play one by one and i cannot change or switch apps since its not streaming in the media player....im worried about this, Ive reseted the cellphone, backed up, even formated it at the my computer, blackberry(M) properties..
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Jul 3, 2012
I have the basic 5gb free storage from icloud. I stored my contacts on there and thats pretty much it. My iphone4 got lost so I got a new SIM card and put it into my fiancees old phone (also an iphone4). When i put in the new SIM, it downloaded all of my contacts to the phone immediately. But now, I need to plug into iTunes to get my apps and music. Only problem is, for some reason the last time iTunes did a sync it only copied 60 contacts into my MacBook Pro address book. HELP!!!
Info:
iPhone 4
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Jun 5, 2014
I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. I need to get my pictures and information back
Info:
iPhone 5, iOS 7.1.1
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Aug 8, 2010
Phone worked great for a week, then I installed the BBDM software and attempted to install a new app and It starts the process but at the end says it cannot connect to the device. Problem is, the BB is now completely reset and has none of my apps, contacts, pictures, videos, or anything else. Any ideas? I'm about to lose it here.
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Feb 22, 2012
All I get is the windows dialog that asks if I want to view the device as a file system, listen to music, etc. I have uninstalled the motoactv software, plugged my device in and re-installed the motoactv software, but I still only get one icon (the one with the two right angles) that says it is version 1.1.70 MotoCast for Windows. The device is updating the web with my workout fine..
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Nov 25, 2011
My motoactv will not connect with Motorola Media Link via Motocast. It gives me an error message that says that the program has stopped working and shuts down the Motorola Media Link from syncing. Any word on what the problem could be? I have ripped and re-installed the program several times only to see Motorola Media Link work once.
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May 14, 2011
I was wondering if there is something I have to turn on to get the Xoom to recognize USB devices? When I plug in any USB device it doesn't even power up much less get recognized.
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Sep 7, 2010
I didn't realize the contacts from my e-mail were synchronized with my BB. I deleted contacts in my e-mail and to my surprise it deleted the contacts from my BB as well. Is there anyway to restore just the missing contact information from the handset? If not, is there any hope of restoring these contacts?
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Oct 25, 2010
sofware version v4.2.0.64 according to desktop BB that I downloaded recently with my BB device attached at time of download had deleted all information from BB device. After download I was not aware all information was deleted from device, including all numbers. I deleted the old desktop BB which I had some information, Possibly also backup, and the new download cannot find any pics or backup from other desktop BB.
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May 2, 2012
I intend to sell my iPhone and would like to know how to disassociate it from my apple ID and also how to remove all personal information from the device before I transfer it to the new owner.Is resetting it to factory setting helpful? Also, is there a way to protect my privacy before sending the device to the lab for fixing? Or do I need to manually remove all email accounts and personal apps?
Info:
iPhone 4
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Apr 29, 2012
Is there some way to restart my ipod?
Info:
iPod touch, iOS 5.1
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Jun 30, 2012
I lost my phone and got a new iPhone. Now I dont know how to find the deta I lost in the phone. I did sync the phone couple of days before I lost it.
Info:
iPhone 4, iOS 5.1.1
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Aug 13, 2011
one change i noticed on the gingerbread was that i now have limited ability to edit contacts. here's the situation:
I got a new number of a person who was already a facebook contact (because of motoblur syncing my facebook to my contacts). But i go to the contact and select edit so i can add the phone number and the phone says "facebook contact information is not editable on this device." i really dont know what to do.
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Jun 2, 2014
I recenly had to update my iphone as my old iphone 5 fot fried. I had backed the phone up so have managed to get everything onto my new device. The probelm is my icloud storage is now full, I have 15GB storage plan with 3GB created from my new phone and 11.5 on my old which I dont know how to edit on the new device. how I can edit this data?
Info:
iPhone 5s, iOS 7.1.1
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May 14, 2012
iphone 4 won't turn on. I press top button and still nothing. I plug it in and there is a pic of plug and itunes logo. I hook it to my computer and itunes comes up and says it has detected a iphone in recovery mode. It asked if I want to restore so I hit restore button and it starts extracting. When done extracting, a messages comes up and says this iphone can not be restored error 1656. What can I do now? I bought this phone new in October. It has not been damaged in anyway. It started one morning after charging all night.
Info:
iPhone 4
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Apr 2, 2010
I am using a Verizon Tour(9630).I updated my device software to v5.0.0.591.Now,when I lock the keyboard, my owner information does not appear on the home screen. With the previous device software, the owner information would appear. Incidentally, the owner information will appear if I lock (with a password) the device; but I typically do not have the need nor wish to go through the bother of using a password.Is this simply a glitch? Is there a workaround? Or, must we wait for Blackberry to update the software or provide a fix/patch?
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Jun 11, 2012
i bought a new Iphone unlock. however when i try to purchase an app it has a different app id. how do i change that id to mine?
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Jun 17, 2012
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
Info:
iPhone 4, iOS 5.1.1
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Jun 23, 2012
I don't know what the password is, nor do I remember setting one.How do I find out what the password is and how can i backup without it?iPhone is currently bare, as I was updating and now trying to restore backup and it keeps asking for password
Info:
windows, Windows XP
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Mar 2, 2011
i backup my contacts from one device and restore it to another device?
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Jun 27, 2012
I can plug it in but it doesn't seem to recognize the plug...I've tried a couple of them now...no charging, no data transfer. I think the receptacle must be broken in the iPhone itself. It worked a couple of times after I started having the problem but doesn't seem to work at all now...my phone is slowly losing its charge so I need to do something today - because I can't be without a working phone.
Info:
iPhone 4, iOS 5.1.1
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May 9, 2012
Why does this pop up and how to I turn on my mobile device on?
Info:
iPhone 3G, iOS 5
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Jun 4, 2012
When I plug my 4 into the usb to sync, "apple mobile device is not started" shows up
Info:
iPhone 4, iOS 5.1.1
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Dec 29, 2011
I bought a new blackberry bold 9780 and the headphone plug is not working I can listen to my music with loudspeakers but not with the earphones..
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Nov 8, 2010
While attempting synch information from my bb bold 9700, the device froze and the screen is now saying reload software 51.3.
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Apr 24, 2012
Compared to my Desk Skype , I cant see history buttom, nor my Skype name at the top of the Skype window
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Jun 29, 2010
I have some software problem with my Nokia E71 . SO i decided to update my mobile Software. so i downloaded NOKIA SOFTWARE UPDATER V2.5 en . After that when i start it shows error that :" Unable to retrieve device information " and shows 4 suggetion that remove battry and like that.. I had do all this things. but till it doesnt starts. i have also tries this softwre in windows XP SP3 and windows 7. But same probelm in both . When i connect myu phone with my pc then PC SUIT turn on and it shows that your mobile is connected but NOKIA SOFTWARE UPDATER can't . . So what i do now?
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Oct 17, 2012
Well I have a 9900 Bold. Suddenly without updating anything i plugged it in my computer to charge it and as soon as i connect the connector the phone shuts down with the red light flashing. I reopen the phone to charge it into the wall... Same thing as soon as the connecter enters, phone crash. So I have no way to charge it. I thought it was a battery default so I bought a new battery. Same thing happen, In anything i try to connect the phone it crashes. I wanted to reset the OS but how can i do it if i cant plug the phone.
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Jun 22, 2011
Tried to install [URL]and when I do it says my owner info is not set up and to go to Applications/options/owner. When I go to the home screen, and click the menu, then options, it gives me settings for Home Scren Preferences. But there are no owner options. Just home screen preferences. I can make and receive calls and download apps so I'm confused by what could be causing all of this.
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