BB Bold :: Can't Access Email Accounts Set Up
Jan 16, 2012
iv had my bold for a year and from i first set phone up i have not been able to go in to my email account set up menu. it does not do anything when i try and select it. its never been a problem as i only have one email address and never needed to add or edit account but know i am not receiving emails as i need to validate enail address with blackberry and cannot do this through my phone. iv tried restarts and registerng with wireless netork but nothing it works. i just cant click on the account icon .
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Jun 7, 2012
I've been ytrying while more than two weeks to enter my Email Accounts Manager on my BB 9700 as we usually do that is with my email adress (as user) and keyword with which I sign up on my BB ID account, but I always get the error that says that my user or my keyword is not valid and I'VE ALREADY CHECKED AND CONFIRMED THIS INFO but i still get the same error and I can't add new email accounts!!!!
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Jan 5, 2012
When I go to Setup I am unable to access my email accounts. I had them in and working stellar until I upgraded to 6.0.
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May 19, 2011
For some reason my 9300 will not let me going into the e-mail accounts option in set-up! I need to validate my password as it has been changed on my email server. It's work up until now! any ideas guys? I've tried re-boot and making sure the software is up to date but failed.
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Jul 17, 2012
I have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
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Aug 6, 2011
I just got an email on my phone saying that I need to validate the password for the email I had registered on my phone. So I went to the setup and clicked the Email Accounts option and nothing happened. I tried pressing again and it won't open up the settings for the email accounts setup.
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Feb 10, 2012
I was hacked today and had to change all my e-mail passwords. Now I am unable to access my e-mail accounts on my Blackberry BECAUSE, when I change my password, Blackberry says they will send the new password to my phone - and of course I cannot access the e-mail accounts or the new password there. I need the answer and new passwords to be sent to my e-mail accounts, so they will show up on my computer!
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Jul 21, 2012
I had my company email account on my Curve 9330 and it would not let me validate my account. So I deleted that account and tried to recreate it. I go to Settings>Email Accounts, but when I try to click on Internet Email Account to create it nothing happens. I can open Enterprise Account fine, but not Internet email accounts. I have two other accounts setup under that, but it will not let me access those either. BTW I am running 6.0.0.431.
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Jan 14, 2010
Yesterday, I downloaded the new version 6.0 Bundle 3049.I cannot set up my email accounts. After entering the password, I get a message: "SORRY, UNABLE TO CONTINUE YOUR SESSION. PLEASE LOG IN AGAIN"
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Jan 19, 2010
I have a new 9700 with BIS.I have two email accounts. The first one was set up without any issues whatsoever.The second one is being more difficult.Up until last week, it was an exchange account so I tried to set it up as OWA. No matter what I tried, the 9700 wouldn't set up the account.
I then switched that email account it to another host at the weekend (the same host who hosts the account which does work on the 9700). The change is complete, the mailbox is 100% up and running and all the DNS records have been updated.
BUT the 9700 still won't recognise the account. I just don't know what else to try. I have tried a battery pull and also re-sent the service books but it still won't recognise the account.
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Jul 24, 2012
I cannot set up internet email accounts on my new blackberry bold 9780 . I visited the blackberry website and found the instructions on how to set up. Per instructions I should select - Set up - Email accounts - and then Internet accounts, but unfortunately when I select Email accounts it only shows me Enterprise Email account set up not Internet emails account set up , per instructions it should show me both options
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Sep 2, 2011
I would like to read my email on the BB and i have already added my hotmail-account. That's working fine.Now i like to add another emailaccount from my own domain. Although i am 1000% sure i use the right account login details (its working on mail2web.com) i cant add these accounts. [code]...
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Jun 16, 2011
How do I delete email accounts on my Blackberry Bold 9650 phone?
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Sep 20, 2012
I got my BB Bold 9900 just after Christmas and had no problems in setting up my email accounts onto my device (hotmail & sky) however upon downloading the Olympics app it appears too of deleted these. I have gone to my setup and clicked on email accounts but its just not working. It clicks but doesnt act on the click (i can click like 20 times and nothing happens) and the screen remains the same like I havent clicked on anything. I can click on other options as BBM and it goes staright to my BBM chat so no problems with the button except for it doesnt act upon the email account.
I am with T Mobile who have been most unhelpful with this, I have done software updates and still this is not working
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Mar 2, 2012
how to setup my email accounts? Everytime I click on the Email Accounts (under setup), I nothing happens. I can't even see the enterprise setup which I use to. I've had this on previously on Rogers and now just changed over to Fido.
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Jun 14, 2010
I have a BB 9700 and its setup with an exchance email account, a gmail account and an ATT account for emails.
Currently, all 3 emails go to the main. Is there a way to stop this from happening as its far too many mails coming into 1 location.
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Jul 10, 2010
When using the Setup Wizard, and selecting Email Setup, I am only faced with the one option of using aan account on the Blackberry Enterprise Server.How do I set up an Internet Email account ( POP or IMAP) that is not BES?All google searches I have tried indicate that I should be faced with altermatve options.
Using BB Bold 9700
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Mar 16, 2010
Last week I bought a Bold 9700. I put in my SIM card and set up our 4 email accounts. All working fine. My husband has just gone aborad on business so has put his SIM card in it and is having problem downloading emails. I have bought another Bold 9700 for me so that we have one each now. Can I set up the device for the same 4 email accounts, so that we both have access to the accounts from our own device.
Also does he need to go through blackberry registration with his sim card so that he can access emails. As the device he is now using was originally set up with my sim inserted. He is abroad at the moment and is frantic that he may not be able to access his emails!! He is a bit of a technophobe, but from using the Bold 9700 with my sim card in he had no problem and found it very easy. Where have we gone wrong....
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Oct 31, 2011
I am trying to register my device in a new account here: [URL] however it keeps saying that it is unable to do it via the web,
I want to be able to edit my signature etc!
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Jun 1, 2012
setting up my email accounts at a new Bold 9790. Somehow I only get the enterprise account option on the email screen. There is no official BB dealer/service in Greece and my service provider is not to be trusted with help any longer! In the past few years I even have to buy my BBs from abroad. need to use it the email app on the phone ASAP?
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Mar 25, 2012
I bought new BlackBeryy 9900.An i would like to add some email account. I created Blackberry ID.But in SETUP-Email Accounts i have option ONLY ffor enterprise account.How i can get rid of it since i don't have password and account, or where i can get account and password and who is administrator? is that girls who are working in T-Mobile, they can give, or who, Can someone explain me?
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Dec 1, 2011
How can delete a secondary (personal) eMail account?
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Aug 14, 2012
I owned a blackberry 9780 and I found my way in deleting my old email account.But now, I want to add a new one but my email accounts icon is not working and no matter how i try doing it from the advice given on Google, it's not working.I want to know how to add a new email account so I can receive my emails on my phone.
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Jul 1, 2011
After transferring all the data from old BB to the new one (via desktop manager), emails didn't seem to move. Now I can't receive my emails on the device. When accessing email setup, every time it gives the following message "A new BB device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device". After typing in all passwords, they are verified, but the moment I return to setup, it's the same - if accessing email setup again, it's the same message and no emails coming in.
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Sep 5, 2011
My bb bold was sent off for repaid and I picked it up yesterday and tried to load the 3 email accounts which were present on it before it went in for repaid. I have managed to load my hotmail account however when I try to load the other two email accounts it says that I need t verifiy the details. I have confirmed that the details are correct however I'm having no luck.
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Jan 19, 2012
my phone was in repair and after i got it back my emails do not seem to work. i cannot delete or verify the email accounts, even though i am typing the right password. the message i get is "sorry, unable to continue your session. please log in again" . i tried memory swipe.
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Aug 17, 2011
I keep receiving the message when attempting to set up my AOL account that it somehow was registered to another account (it was not) and I need to transfer the data over to my number. I do that and it says accepted but nothing appears and it is not transferred. What can I do to get my AOL account registered?
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May 23, 2011
I am currently facing an issue with setting up my E-mail accounts on my Blackberry.
1- Whenever I go to the E-mail setup, it says "Checking For Updates"
2- Directs me to the Browser in order to download the update
3- Once I do the update, my phone just freezes and does not reboot after a long time. And even if it does reboot, the home page does not load I had to reinstall the OS several times and now I can't even set up any E-mail accounts because it just brings me back to the "Update".I need to be able to receive e-mails on my device.
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Jun 12, 2011
I am trying to delete my email address and icons from my blackberry bold 9780. the reason for this is that i have purchased a new blackberry bold 9790 and i am sending my old bold back to Vodaphone as a trade in,they have asked me to remove all personel infomation,this i have done apart from my two email addresses and icons.
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Jan 4, 2012
On my Blackberry Bold 9650 - I am unable to get to the menu to setup my e-mail. I choose the Setup App. When I choose the Email Accounts icon nothing happens! If I try to exit this App, the phone freezes & I am unable to access it & have to shut down the phone. I always have to back out of this APP. I took it to a Verizon Wireless technician & they say they are unable to determine the problem.
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