BB Bold :: Setting Up 9780 Email Accounts
May 23, 2011
I am currently facing an issue with setting up my E-mail accounts on my Blackberry.
1- Whenever I go to the E-mail setup, it says "Checking For Updates"
2- Directs me to the Browser in order to download the update
3- Once I do the update, my phone just freezes and does not reboot after a long time. And even if it does reboot, the home page does not load I had to reinstall the OS several times and now I can't even set up any E-mail accounts because it just brings me back to the "Update".I need to be able to receive e-mails on my device.
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Jun 1, 2012
setting up my email accounts at a new Bold 9790. Somehow I only get the enterprise account option on the email screen. There is no official BB dealer/service in Greece and my service provider is not to be trusted with help any longer! In the past few years I even have to buy my BBs from abroad. need to use it the email app on the phone ASAP?
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Sep 13, 2010
I have a question... and some have been partially answered by the "Similar threads feature" when creating this thread, + I have searched thru the FAQ, etc.. before creating this thread. And done some google searching, but I mainly run into enterprise account users posts, etc.. Mine are just MSN, and GMAIL.
I have multiple accounts that all forward to one GMail account. One of them is a @msn account which is setup to forward, but keep copy on server.
Right now I have my main GMail address setup in my blackberry. I also have the GMail App installed, but since email opened with it is not HTML, it's sort of worthless to me.
Anyway, I would like the ability to send to/reply to certain emails using the alternate account, that in all likelihood was sent to one of the alternate accounts.
How to go about adding the MSN account as a "SEND ONLY" account?
And also, how do I add the other GMail accounts that forward to my primary, so that they show up as an option to use to send FROM, but never receive from the account?
My Carrier is Sprint, but I don't think that makes much difference.
If I could get this setup, I would be very happy.
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Oct 25, 2011
I have searched hi and low so i assume there is no way to set the default DIFFERENTLY for each email account i have (i have three). i know how to set the default for the entire device (options, device settings, advanced, default) but that sets the default for all three of my accounts the same, which forces we to use the pull down to change it. is there no way to have a different default for each account?
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Jul 5, 2011
It only has enterprise server as an option.how on earth can I set up internet email on this phone?!YES I have set up the blackberry service already, and its been over the 2 hours they said I have to wait.5 phone calls later, T Mobile has not been able to help me whatsoever.
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Apr 29, 2010
I gave my 8320 to my niece , however i have two email accounts and a tmo.blackberry. email email on the phone, she is not using a data plan how do i delete the accounts off the phone? I can not find the icon for setting up email? what do i do?
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Dec 7, 2015
Just got my 950 two days ago and unfortunately running into an issue with setting up a couple of email accounts.
I have six email addresses I track on the phone. Five of them are all on the same server but are different inboxes while the sixth is the Hotmail account from Microsoft.
Unfortunately two of the accounts on my personal server are not setting up. The phone tells me that it is synced by nothing is showing. I even submitted a test email from the phone that did show up on my desktop Outlook but does not show up on my phone.
I did a hard reset of the phone and still the exact same issue. I'm stumped as the other emails work just fine but for some reason these two inboxes are causing problems. They worked on my 920 and they work on Outlook desktop version. So what is the trick to get this working?
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Dec 6, 2011
In the past when I changed my BB I would login to Rogers BIS web site and click "Detect New Device" and the new BB would be detected. I would then have the service books pushed to the new BB.I recently changed to a BB Curve 9360 and logged into the on-line BIS. When I clicked on "Detect New Device" the new BB wasn't getting detected. When I went to the email set-up tool on the device, as expected my email accounts were not there. I added one email account which got added successfully. However, there was no way for me to associate my new BB with my existing BIS account. In essence, a new BIS account was created.
I had to call Rogers BlackBerry Technical Support and ask them to remove my old BB/Pin and add my new BB/Pin. As a result I had to validate all of my email accounts (and unfortunately delete and re-enter a couple email accounts because the email settings somehow changed).Unfortunately, the second time I switched my BB it seems like my BlackBerry ID profile was cleared by the BB technical support rep and I lost all my BBM contacts (and just my luck I had deleted my back-up a couple minutes prior).what's the proper method to associate a new BB with your BIS account and BlackBerry ID?
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Aug 31, 2011
I bought my phone from Amazon (unlocked version) and as such I dont have the T-Mobile factory software installed.On my old phone I could specify to pick wifi over mobile network.
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Jan 14, 2010
Yesterday, I downloaded the new version 6.0 Bundle 3049.I cannot set up my email accounts. After entering the password, I get a message: "SORRY, UNABLE TO CONTINUE YOUR SESSION. PLEASE LOG IN AGAIN"
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Jan 19, 2010
I have a new 9700 with BIS.I have two email accounts. The first one was set up without any issues whatsoever.The second one is being more difficult.Up until last week, it was an exchange account so I tried to set it up as OWA. No matter what I tried, the 9700 wouldn't set up the account.
I then switched that email account it to another host at the weekend (the same host who hosts the account which does work on the 9700). The change is complete, the mailbox is 100% up and running and all the DNS records have been updated.
BUT the 9700 still won't recognise the account. I just don't know what else to try. I have tried a battery pull and also re-sent the service books but it still won't recognise the account.
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Jul 24, 2012
I cannot set up internet email accounts on my new blackberry bold 9780 . I visited the blackberry website and found the instructions on how to set up. Per instructions I should select - Set up - Email accounts - and then Internet accounts, but unfortunately when I select Email accounts it only shows me Enterprise Email account set up not Internet emails account set up , per instructions it should show me both options
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Sep 2, 2011
I would like to read my email on the BB and i have already added my hotmail-account. That's working fine.Now i like to add another emailaccount from my own domain. Although i am 1000% sure i use the right account login details (its working on mail2web.com) i cant add these accounts. [code]...
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Jun 16, 2011
How do I delete email accounts on my Blackberry Bold 9650 phone?
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Sep 20, 2012
I got my BB Bold 9900 just after Christmas and had no problems in setting up my email accounts onto my device (hotmail & sky) however upon downloading the Olympics app it appears too of deleted these. I have gone to my setup and clicked on email accounts but its just not working. It clicks but doesnt act on the click (i can click like 20 times and nothing happens) and the screen remains the same like I havent clicked on anything. I can click on other options as BBM and it goes staright to my BBM chat so no problems with the button except for it doesnt act upon the email account.
I am with T Mobile who have been most unhelpful with this, I have done software updates and still this is not working
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Mar 2, 2012
how to setup my email accounts? Everytime I click on the Email Accounts (under setup), I nothing happens. I can't even see the enterprise setup which I use to. I've had this on previously on Rogers and now just changed over to Fido.
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Jan 16, 2012
iv had my bold for a year and from i first set phone up i have not been able to go in to my email account set up menu. it does not do anything when i try and select it. its never been a problem as i only have one email address and never needed to add or edit account but know i am not receiving emails as i need to validate enail address with blackberry and cannot do this through my phone. iv tried restarts and registerng with wireless netork but nothing it works. i just cant click on the account icon .
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Jun 14, 2010
I have a BB 9700 and its setup with an exchance email account, a gmail account and an ATT account for emails.
Currently, all 3 emails go to the main. Is there a way to stop this from happening as its far too many mails coming into 1 location.
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Jul 10, 2010
When using the Setup Wizard, and selecting Email Setup, I am only faced with the one option of using aan account on the Blackberry Enterprise Server.How do I set up an Internet Email account ( POP or IMAP) that is not BES?All google searches I have tried indicate that I should be faced with altermatve options.
Using BB Bold 9700
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Mar 16, 2010
Last week I bought a Bold 9700. I put in my SIM card and set up our 4 email accounts. All working fine. My husband has just gone aborad on business so has put his SIM card in it and is having problem downloading emails. I have bought another Bold 9700 for me so that we have one each now. Can I set up the device for the same 4 email accounts, so that we both have access to the accounts from our own device.
Also does he need to go through blackberry registration with his sim card so that he can access emails. As the device he is now using was originally set up with my sim inserted. He is abroad at the moment and is frantic that he may not be able to access his emails!! He is a bit of a technophobe, but from using the Bold 9700 with my sim card in he had no problem and found it very easy. Where have we gone wrong....
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Oct 31, 2011
I am trying to register my device in a new account here: [URL] however it keeps saying that it is unable to do it via the web,
I want to be able to edit my signature etc!
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Mar 25, 2012
I bought new BlackBeryy 9900.An i would like to add some email account. I created Blackberry ID.But in SETUP-Email Accounts i have option ONLY ffor enterprise account.How i can get rid of it since i don't have password and account, or where i can get account and password and who is administrator? is that girls who are working in T-Mobile, they can give, or who, Can someone explain me?
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Jun 7, 2012
I've been ytrying while more than two weeks to enter my Email Accounts Manager on my BB 9700 as we usually do that is with my email adress (as user) and keyword with which I sign up on my BB ID account, but I always get the error that says that my user or my keyword is not valid and I'VE ALREADY CHECKED AND CONFIRMED THIS INFO but i still get the same error and I can't add new email accounts!!!!
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Dec 1, 2011
How can delete a secondary (personal) eMail account?
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Aug 14, 2012
I owned a blackberry 9780 and I found my way in deleting my old email account.But now, I want to add a new one but my email accounts icon is not working and no matter how i try doing it from the advice given on Google, it's not working.I want to know how to add a new email account so I can receive my emails on my phone.
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Jul 1, 2011
After transferring all the data from old BB to the new one (via desktop manager), emails didn't seem to move. Now I can't receive my emails on the device. When accessing email setup, every time it gives the following message "A new BB device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device". After typing in all passwords, they are verified, but the moment I return to setup, it's the same - if accessing email setup again, it's the same message and no emails coming in.
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Sep 5, 2011
My bb bold was sent off for repaid and I picked it up yesterday and tried to load the 3 email accounts which were present on it before it went in for repaid. I have managed to load my hotmail account however when I try to load the other two email accounts it says that I need t verifiy the details. I have confirmed that the details are correct however I'm having no luck.
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Jan 19, 2012
my phone was in repair and after i got it back my emails do not seem to work. i cannot delete or verify the email accounts, even though i am typing the right password. the message i get is "sorry, unable to continue your session. please log in again" . i tried memory swipe.
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Jan 5, 2012
When I go to Setup I am unable to access my email accounts. I had them in and working stellar until I upgraded to 6.0.
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Aug 17, 2011
I keep receiving the message when attempting to set up my AOL account that it somehow was registered to another account (it was not) and I need to transfer the data over to my number. I do that and it says accepted but nothing appears and it is not transferred. What can I do to get my AOL account registered?
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Jun 12, 2011
I am trying to delete my email address and icons from my blackberry bold 9780. the reason for this is that i have purchased a new blackberry bold 9790 and i am sending my old bold back to Vodaphone as a trade in,they have asked me to remove all personel infomation,this i have done apart from my two email addresses and icons.
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