BB Bold :: Voice Distortion In 9900?
Aug 1, 2012
I had bought BB9900 in September and started having problem with the loudspeaker since last month. The voice was starting to get distorted to the point that it was unclear to understand the audio at all. As the phone was under warranty, I took it to sharaf dg (the retailer from whom I had bought this unit). After 13 days of no response, I am being informed that one of the four "buzzer" near the back cover has been "tampered" and hence I have to pay extra charges for getting it fixed as it doesn't cover the warranty offered. I have been using the phone with utmost care and was baffled to hear such a response.
I would like to know if this issue does in fact fall out of the warranty and whether I do have to pay the amount to get phone fixed? I feel I am being taken for a ride.I have requested them to furnish me in writing what the problem is with photo evidence.
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Feb 2, 2012
I recently got my bold 9900 maybe in Jan 2012 n I cannot hear voice after some calls even I cannot hear the ringing tone nor the voice of the caller I have to every time remove my battery n again put it back n den it works properly but after sum time it gives me the same problem n manier times it even gets hang
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Sep 18, 2012
I am a T-mobile subscriber having serious problems with my 9900's voice function for both telephone calls as well as dictating emails and texts with VlingoPlus.The specific problem is that anyone I call or who calls me cannot hear me or they hear a garbled indistinct voice.I have experienced the same problem with two replacement 9900's which T-Mobile sent me (one in July 2012 and the second in September 2012)This problem first arose with the first replacement 9900 I received in July 2012 which replaced a 9900 which was experiencing intermittent ongoing failures of the blackberry internet service connection.The first replacement 9900 then began to have problems with the voice function shortly after I set it up.Although T-mobile's technical people attempted to assist me they failed in their efforts and they simply sent me a second replacement 9900 several days ago.I set up the second replacement 9900 on September 16, 2012 and the voice function failed the same day and has not worked since.I have done battery pulls but the problem persists.Today per T-Mobile's recommendation, I obtained a new SIMM card.There still is no voice function?
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Oct 3, 2012
Person on other side of voice calls cannot hear me. It is as if the mouthpiece does not work?
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Jun 1, 2012
Your carrier: T-MOBILE
Model info and OS version: Bold 9900 / 7.1.0.284 (7.1 Bundle 998)
Lately when placing and receiving calls I cannot hear anything put dead air. No ring tone when calling out, or the voice of the caller when accepting a new call. To fix the issue I have pulled the battery. However, a few hours later the issue will start again.
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Jan 14, 2012
I have just purchased a new flip case for my blackberry bold 9780, the case fits perfectly and provides fantastic protection but I have noticed that when I am typing and use keys on the left hand side of the keyboard it causes a ripple effect on the screen. Will this cause long term problems if I continue to use it or will it be safe to use? I really like the case but would rather not cause damage to the screen.
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Sep 1, 2010
I just purchased and tested the Miccus Bluetooth Audio receiver.The setup and syncing of the device was easy and successful.However, as soon as I began playing back any media on the phone and outputting the sound via the wireless Bluetooth protocol, I heard very bad static and distorted sound on the stereo, which is connected to the Miccus receiver.I then tested the Miccus receiver on my roommate's 8530 blackberry and the sound was crystal clear! What gives? And could this be a software or hardware issue with the 9650?(phone calls via separate bluetooth headset work fine)
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Jul 20, 2014
I just purchased the htc one today, and have loved it so far. Until I sensed it was time for a selfie, and then frustration set in. The first picture I took with the front camera I noticed my head had grown about 3 times its normal size. Like all good selfie takers, I naturally raise my phone to take the picture, but the distortion does not happen when taking a picture straight on. It distorts at the bottom, and top of the picture, and also gets very dark in the same places and unnaturally light in the middle of the frame. The picture quality is also very grainy and slightly blurry.
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Apr 13, 2012
I´ve had my Iphone 4s since january and have use a cable to extract audio to play it in the car. A couple of days ago I took the earphones that came with the phone and started using them.
Everything sounded good, podcasts, songs, games. Yesterday I used an application called brainwaves that is a sound generator (alpha, beta, etc. waves). After that, I tried to listen to more music and noticed that the sound on the right earpiece is distorted.
I tried closing all application, reseting the phone, I even restore it with Itunes, and it is the same. I tried some other earphones without the control switch, and the noise-distorition dissapears. I connect the cable to listen music in the car, and the problem is there.
I tried different songs and podcast, and the problem is still there. Is this a problem with the output jack? the earphones? software?
Info:
iPhone 4S, iOS 5.1
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Apr 24, 2012
i recently upgraded my 3gs to ios 5.1, and now everything through headphones sounds really distorted, i've found loads of answers saying check your itunes files and such, but it's not just my music, i tried Internet and games through my headphones, and they all sound the same, they're all really badly distorted.
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May 15, 2014
Just got my phone and right off the bat I took some pictures and there is some distortion warping going on the top part of some of my pictures. It is more evident in pictures where peoples heads are near the top. Essentially their heads look bulbous like aliens.This has happened at different distances from a couple feet to about 10 feet, with no movement from the subject. With and without flash. All settings are on auto. I've used both the windows phone camera app and Nokia camera app. I wanted to know if perhaps I'm doing something wrong or if the phone is defective.
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Sep 25, 2013
Notice that the 1020 seem to have excessive distortion starting about 2/3 from the center? I am using my 1020 as a point and shoot replacement and it is great for anything but people. I think the live view we see on the screen when camera is on (regardless what app Pro Cam/ProShot/WP default) already has some extreme barrel correction applied to it. If my subject is about 2/3 from the center their faces start to stretch and distort like they have been pulled towards the edge of the view finder. Single person is fine but when you get 3 people in a shot, the center person would be fine but the left and right will have stretched faces. Coming from a 920, I find the distortion to be worse than the 920.
In some extreme cases of building shots, instead of having straight lines or slight rounding lines, the lines actually cave in. The only thing I can think of is to "undo" the correction in lightroom, but I don't see a lens profile for the 1020 yet.
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Apr 25, 2014
I believe this may be an issue on all devices. It seems like the issue is prominent when taking close up photos. The issue affects the top ~15% of the screen and the bottom ~15%. The only purpose of having a front facing camera is for the ease of selfie shots.
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Jul 11, 2012
I have a problem when i use handsfree earphones, there is such bad distortion that people cannot hear me. It isnt the headset as i have tested another pair and it does the same and it works fine in my other phone. Im not sure if i did something in the service menu as i was trying to increase volume on my headset for music, but this resets with a soft reset so it cant be that. I recently upgraded to ICS and thought this would solve the problem but it hasent. I do not really want to do a hard reset as this will take ages to back everything up and put it all back to how it was,I am also unable to access the Service Menu Audio setting now, nothing happens when selected, all the other options work, again i dont believe this is the problem.
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Dec 1, 2010
I've just purchased a new Vivaz and it appears that the speaker and microphone sound distorted. All my conversations sound distorted to other listeners. I've tried using Rogers support to reset but it still remains the same. Has anyone else experienced this problem, or is this just the quality of the phone itself.
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Sep 25, 2014
Decided to take some selfies to test the front-facing camera and noticed it stretches the edges of the photos.
I was so convinced on buying this phone I forgot to even test it out in-stores to check if the front-facing camera was still an issue like it was on the M7. I also bought it from an online Australian store, but imported, so I can't be bothered returning it. It seems like the S5 and a few other models have this issue?
I have already tried changing the settings by going to crop and then changing it from wide to standard. Standard works to reduce the distortion A BIT, and square is better but still distorted.
These photos are just shocking. I will post them anyway for the sake of science and hilarity. Even the more centered photo stretches my forehead. As if it's not big enough!!
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Apr 6, 2014
They are very thin and extend almost the width of the screen. I assume this is some kind of screen defect, but it's pretty subtle. I'm considering waiting until WP8.1 comes out so I don't have to redo my start screen with a replacement unit. However, extremely small screen imperfections and maybe if they are normal for fairly large IPS displays.
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Apr 12, 2012
I've noticed a small crack on the very top left of my 3GS around the metallic frame that has coincided with a problem with the audio when adding headphones.
I suppose I'm trying to diagnose whether the impact of this crack could have damaged in some way the audio jack to cause audio problems when fully inserting the headphones. If I insert the headphones 1/2 way the audio is as new, but obviously as they're not fully inserted makes it tricky to listen without having to support the jack to provide the connection.
I've tried fully inserting a similar jack linked to my stereo, however, and the audio is as new!?!? I've also tried the headphones out of another iPod to see whether that is causing a problem as well as attempting to clean the jack and blow any dust out but to no avail.
Info:
iPhone 3GS
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Sep 11, 2015
I'm having an issue with my Z5 Compact when unlocking the screen. (Specially in dark rooms). The colors are totally "washed" for a few seconds, until adaptive brightness starts to work.Â
Sometimes in a dark room (like the bedroom) there is a 50% chance or more of this to happen.
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To reproduce this: You need to use "adaptive brightness" under settings. And you need to unlock your phone a few times. I'd recommend you to do this using Tapatalk (Dark theme).Â
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Anyway, I'm posting this because I've received an update yesterday from 32.0.A.4.11Â to 32.0.A.5.32 and the issue is still here. Should I replace my device? Or just wait for another firmware?Â
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Jul 22, 2011
Has anyone else seen some white distortion across the screen right above where you swipe? Its really noticeable on bright backgrounds. I thought my screen was just getting old but when they replaced my phone because of the restart issue(didn't know it was on OS bug) it was still there! I am also having an issue where my volume buttons stop working about every three days, I have to restart the phone to fix it. This has happened with my old one and the replacement.Adroid version 2.3.3System version 4.5.596.mb870.verizon.en.usmeid a00000227b76bf
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Jul 20, 2012
With large movie files (greater than 500MB), there is audio distortion while playing during action sequences or loud volume dialog (does not occur with audio files or as far as I can tell smaller video files).
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Jul 14, 2011
I just got my samsung galaxy S II a few days ago and i'm immediately disappointed by the sound. When using headphones, there seems a small amount of distortion or noise just before each track is played and in between tracks. (Possibly while playing tracks as well). Also, when i stop or pause the music, and then scroll through lists or even just touching the screen at all, there seems to be some kind of audible static noise heard through the headphones. This noise only seems to last for about 5 seconds after i have paused a song, and after that it then seems to be silent again with no noise when i touch the screen.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Jan 9, 2012
My 9650 Bold has stopped recognizing word or name prompts for voice dialing. It still works for phone numbers but not names like "John Smith" or words like "home". My dealer tried to correct it by removing the battery and restarting the phone. When it starts it shows a java uncaught exception for java.lang.NullPointerException
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Dec 23, 2011
How do I change the voice mail greeting message on my BB 9000 Bold??
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Jan 22, 2012
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
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Jun 21, 2012
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
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Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Jul 20, 2012
I bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
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