BB Bold :: My Options Has Disappeared
Jun 25, 2012
I have just recently had the new blackberry bold 9990 and this morning the options just disappeared off the menu. On the smaller menu its there but when I press it it does nothing. I have searched all folders and can not find it anywhere. I have also rebooted it several times and it is not anywhere. I know options cannot be deleted but I don't know what else to try to find it!
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Jan 22, 2010
Two weeks ago, I was travelling to another country and inserted a different SIM and installed it's settings, but when I came back and installed the orignal SIM, I lost some of the selection options Network Destination for Exchange and OVI Maps only...Previously I could see different options under Network Destinations such as 'Data Package' and access points which I had connected to previously. Now I only see 'Internet' and this has only affected the two applications mentioned above. I also have Hotmail & Gmail which give me the other options so I find it strange why has this happened to Exchange and OVI Maps only (even after updating the maps application).
This is preventing me from using my service provider's Data Package connection for these apps. I've contacted the provider and installed the default configuration settings recieved via SMS but that didn't help
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Apr 25, 2010
I know that your PIN is used to identify you and or your device correct. is it used for private messages as well? if this is the case, is there a way to change your PIN?
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May 27, 2010
I recently got a Bold 9700 a few days ago, an unlocked factory version,I updated with the firmware v5.0.0.593 and for some reason i cant seem to locate the GPS in the Advanced options section to adjust the settings and cant seem to locate it anywhere.I use Vodafone Italia.What could the problem be?
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Jun 29, 2012
I am facing a problem when trying to make a backup for my Bold 9900, as it reach the point "backing up Smart Card Options", it just freeze and don't want to complete for more than an hour, I have been facing this problem for months?
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Jun 25, 2010
I have been Upgraded my BB 9700 device with OS 6 recently.
After installing I have some problems like - While on call the options (Spkr, Mute, Hold, Add Participant) on the screen are being disappeared and some times the screen get struck-up for long time without any response.
And to resolve the above problems temporarily I am hard rebooting mobile. Just now I removed OS and reinstalled OS 6 to fix this problem, hope it will fix those bugs.
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Jun 22, 2011
I have two Bold 9780 phones. Phone #1 has v6.0.0.285 and Phone #2 has v6.0.0.534. On Phone #1 I can go to options -> Device -> Search and change what universal search does. On phone #2 I do not have the search option under devices. Did they move it? I want to be able to limit my searching.
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Sep 16, 2011
I recently upgraded to OS6 2333 from OS Everything works fine EXCEPT I cannot not access "options" from messages. It shows up on the menu, but when I press it, nothing happens!
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Jul 1, 2010
I use QL and often toggle GPS. In order to toggle GPS you have to set the perimeters which is:
2,7,2 = Options > Advanced Options (2), GPS (7), GPS Services OFF/ON (2)
But heres the problem as you can see. Sometimes Enterprise Activation disappears, which then would make the perimeters 2,6,2. Which obviously won't work b/c its not set up that way.Anyone have any ideas why this happens? Or what I can do to make it completely gone forever so I can change my perimeters 2,6,2?
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Nov 7, 2011
I recently "upgraded" to Blackberry 6 OS on my 9650 Bold. I don't like the way my sent messages show up in my inbox and would like to change this. I figure I would have to do this in Options, but when I click on Option while I'm in the Inbox, nothing happens - just goes back to the inbox. I've tried resetting my device, pulling the battery, etc. to no avail.
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Jun 29, 2011
I went to set up my email for the first time I selected the enterprise server option by mistake. Now when I go back to email setup that is the only option that I have available for setting up email on my BB Bold 9700. Is there a fix that will allow me to get my hotmail and yahoo email accounts set up on my BB without having to take it to a service provider? I just updated my software on my phone today and that did not fix my problem.
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Jan 25, 2011
i found this page on the bb website[URL] but its not correct in that 'Message Display and Actions' does not exist under options. I tried to look around but couldnt find anything close.
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Aug 14, 2012
I've accidentally wiped my brand new Bold 9790 by a mistake after 10 times password try.It seems that I have lost lots of things on it which I cannot remember all of them, but at least I can remember I had "Advanced system setting" or something like that, and "BlackBerry Device Analyzer" and as far as I know two different part for checking Battery status. What should I do to or what I have to do to restore them or to get these back? I also wonder where I can see what I had at the beginning in all tabs and menus and in each part?
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Oct 19, 2011
I'm using a Black Berry Bold 9700 and I just recently updgraded to the new BlackBerry 6 OS. I took a while for me ro adjust to the changes. What I'm having problems with is when I try to update an application via the BlackBerry Application World it always prompts me that my device has less than 5MB of memory left. With the BlackBerry 5 OS, I used to get a message on where I want to save the file (same goes when downloading) but this does not give that option. I have more than enough space in my memory card. Another issue is I have themes saved in the memory card but for some reason I can't activate them. I can see the themes in the BB application world and can even see them when I hook the phone to my pc but I'm unable to look them up when I go to the change my themes via the display option.
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Jan 28, 2012
im not getting call management options like call forwarding , call waiting under main menu -> Options?im running OS 6 bundle 3084.
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Jun 22, 2011
I just downloaded a theme and I noticed my phone started slowing down. So I did a battery pull and when its on, I wanted to delete and change theme but when I click Options or Setup it freezes and I cant do anything but do another battery pull and no difference. I did it several times already. I tried connecting my phone to my macbook and my desktop manager wont connect to my phone. I figured I'll just do a back up so I can restore my phone back to its factory setting but like i said, my laptop wont connect to my phone. I basically tried everything already.
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Mar 8, 2010
I'm having trouble with my internet. i can use my WAP browser but i do not see my regular internet browser, not even in the options menu. also my bbm does not work. i cannot send or receive bbms. i can send out emails but not receive them. my apps that connect to the internet will not work, ie berryweather, facebook, appworld. i get a message about contacting my provider and upgrading to a service plan that allows me to browse. all this just happened all of a sudden on this phone. i've tried reloading the OS back to the original .167, and numerous battery pulls. nothing seems to work. is there an outage or something? even my wifi wont connect to my internet at home. it says connected but its greyed out.
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Feb 26, 2010
I never get GPS lock anymore on any of my GPS apps,, google, BBmaps, and like 5 other location apps.I go to my Options, Advanced Options, GPS and the page cannot open..I also noticed another problem where my Picture viewer doesn't open up pictures anymore from the thumbnail preview list. i.e when I click on a thumbnail it doesnt open full screen. It just sits there.
Oh I have 9700 Bold. TMobile USA
v5.0.0.330 (platform 5.1.0.91)
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Dec 5, 2011
Until recently, on my Bold 9780...prior to sending a photo as text attachment I was prompted to select the file size to send. But this pop up was annoying so I elected for all photos to be sent in their original large size. Now, I want to be able to select the size or change the default. I still want the camera to shoot large files and I do not want a 3rd party application as this is too many steps.
How can I go back to selecting photo file size for each attachment or change to default before sending?
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Jan 16, 2010
My e-mails are not sychronising on my Bold 9700 & the 'reconcile e-mail' is greyed out. Blackberry Answers says that this is due to the advanced security feature in Outlook. But gives no detail on how to rectify it and I cannot find anything by searching the help in Outlook.
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Jan 11, 2012
Since upgrading to os 7.1 on my 9930, when adding or editing a contact, the option to add pause or add wait no longer appears in menu.
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May 25, 2010
I originally posted this question in the device software forum and I haven't received a single response to it. So I will try posting it here. I have a blackberry 9700 bold, obviously since I am posting here. A friend of mine text me, and I saved her to my contacts. Well the phone saved her number to work instead of mobile where it should be. So I copied it, deleted, and pasted in the mobile slot. Now I can't figure out how to clear out the copy. Every time I go to send a text, at the top of the options is paste. Does anyone know how to clear out the copy so that paste does not show up all the time?
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Jan 19, 2011
Clicking on Options from home screen, does not show the menu item "advanced options". It used to be there nut now is gone. It "was" the last menu item in the option but now the last one is "Third Party Apps".
In order under Options the list is as follows:
1. Sounds and Ring Tones
2. Network Connections
3. Display
4. Typing and Input
5. Device
6. Call Management
7. Security
8. Accessibility
9. Third Party Applications
Where is ADVANCED OPTIONS?
Device Software Version: 6.0.0.600Desktop Software Version: 6.1.0.35
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Jul 15, 2012
I have BIS and a couple of email accounts. I've used this device for years now. This morning all POP email icons disappeared except my Gmail account. How do I get them back?
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Oct 19, 2010
I've had my 9700 for a few weeks & have some photos, video & music stored on it - on the device itself not on a media card. Yesterday I noticed my ringtone had changed by itself so I checked in media, ring tones to see what had happened to my original ring tone - it had disappeared & so had all my pictures, videos & music!
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Nov 16, 2011
My BBM icon has disappeared and i can no longer see the chats in my history.
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Oct 24, 2012
My balckberry app icon along with some others have disappeared from my home screen. How do I go about getting them back. i have downloaded them but they sitll do not appear.
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Aug 17, 2012
The bbm icon has disappeared, I have tried a hard reboot and device software update.BBM is still showing in my app world. I am running version 6 phone.I cannot seem to find it hidden anywhere.
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Aug 10, 2011
hi in my Bold 9000 the sms icon is disapeared. i cant get messages an.
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Jul 28, 2012
I would like to use all of me "letter" options to set speed dial contacts. Right now I can not access the "A" speed dial contact, it is lick as "Lock Keypad". How can I unlock these special keys?
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Jan 5, 2010
so after updated I have been having a few brain scratchers going on, and this is the latest.the little 4 square symbol next to 3G that is ALWAYS on for me, has now disappeared but i am still able to send emails and BBM (which I shouldnt be if the symbol is not there).how is this possible?? is anyone else noticing this?
im so confused and getting a bit irritated with the release...
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