BB Bold :: It Keeps Turning Off Randomly
Jul 22, 2011
Okay so I have just got a used BlackBerry Bold from a "pawn shop" and ever since I have got it, when my battery level was 15-30% juice left, it dies whenever im on the phone or when I am on bbm and it wont turn on until I plug in the charger, now once I plug it in, the red light goes solid and the phone resets itself, I then turn it right back on, I go on the main menu, then options, than status, and the battery went right down to 5% power
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Jun 7, 2012
I have an iphone 4 and it keeps turning off randomly and the only thing that shows when it seems like it is going to start up is the apple logo then it goes black again. What can i do to fix this? Or will i have to replace my phone?
Info:
iPhone 4
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Jun 24, 2012
my iphone keeps randomly turning on and off by itself, but it wont stay on long enough for me to restore it on itunes..
Info:
iPhone 3G
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Sep 28, 2012
I'm having an odd problem with my Lumia 800, The phone randomly shuts down, it doesn't seem to be related to the power levels as it does it when fully charged. It can go 2 days or 5 minutes before doing this. The odd thing is that to turn it back on I have to plug it into my PC, it comes back on immediately... it does not seem to come on if I plug it into the mains. This is a recent issue it worked for a couple of months without any issues.
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Nov 8, 2011
I've had my Nokia N95 8GB since 2008 (It's OLD I get it haha) and I've had no problems with it until recently, where it would randomly turn off and then back on, such as when I'm in the middle of writing a text. The most ridiculous incident was when it turned off and on while just lying on the table! There are no software updates available for this old phone
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Jan 22, 2010
I just bought a used 8310 from a bidding website, and the problem ive got is the phone is usable as long as not much is being done on it, but when you start using apps like fb, msn, bbm and others(not at once) somehow the phone shuts down itself without any warning, and it cant be turned on unless its plugged to electricity or battery is removed and replaced, only to be shut down in short time after its turned on, for it to be somehow usable for some time more it must be charged for a few. I checked the status option and its got plenty free space(24mb) ive spent countless hours researching for the same problem online, and many say its the OS, but ive downgraded it, then ugraded it, rebooted it, master rebooted it, done everything to it but technically nothing works(after OS upgrade it worked perfectly with apps for around 3 hours). Oh and i forgot to say battery compsuption seems quite high, after its done charging its at 100%, then use msn and fb for around and hour and goes down to 80% couple of shut downs and turn ons after its at 5%. So, anyone has an idea what the problem might be? I dont want to buy a new battery to later find out its the phone that its deffective, and if its deffective anyone had any luck repairing it? the phone works perfectly while plugged in to an outlet or pc, it does not shut itself off at all.
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Sep 20, 2012
My Neo V keeps turning up the volume randomly to max and whenever the volume bar near the top shows up I turn it down, but it just goes back up. And it sits there and doesn't let me lock the phone, or occasionally, the phone won't sleep. Then it makes the noise when you press on the volume control repeatedly. It also does that when I have headphones in, just turns the sound all the way up. Is it something wrong with the internal configurations of the phone or the button?
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Jan 19, 2015
Starting about 2 days ago, the haptic feedback has been randomly turning off. It started after I installed Clean Master. I uninstalled the app to see if that was the cause, but it is the still doing it. It will sometimes come back on its own. And it will come back after a restart. Is there anything else I might try before I do a factory reset?
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Apr 29, 2015
I've had my Xperia Z3 for six months and all was working fine, was really happy with the phone. Until about 2 months ago the phone started intermittedly turning off, I would press the power button to switch back on which wouldnt work for about 5 minutes. The phone would work again for 10 minutes and then the same thing would occur
Battery was fully charged, software was all up to date. After advice from customer support I performed a factory reset and the same problems occured
Since then I have put the phone in for repair and it came back after a couple of days with the fix notes of "software reset"
The phone worked again for a couple of weeks but recently has started to do the exact same thing. I've just put it in for repair again after going over all of the same questions and scenario's as I did the first time around
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Oct 27, 2015
So bluetooth has been turning it's self off randomly. When I try to connect my ps4 controller via bluetooth I connect and move around for 5 seconds then bluetooth turns off. It's not the controller because I can turn it on and sit at the bluetooth screen and wait abit, then it turns off for 1/2 seconds, says "turning on bluetooth" then repeats the cycle. I just updated to lollipop hoping it would fix it but no luck. I even did a factory reset. The BLE app didn't fix it either.
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Jan 21, 2012
Ok my phone has started having a lot of problems recently. Its turning off and on randomly, the screen colour gets messed up at random times, like completely messed up, the wifi is a little messed up and it seems to be pretty slow So i was just wondering whats the best way for me to do a complete reset? Its on 02 btw.
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Aug 6, 2012
my curve 8500 keeps on switching off randomly and taking ages to reboot again! I have deleted some apps but it hasn't helped! what should i do?
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Apr 28, 2015
It seems my auto brightness is randomly turning off. Sometimes when the device is powered on and I'm using it and sometimes when its off. I don't know why my phone just decides to unchecked auto brightness but its annoying especially when I'm reading something and my phone just decides to blind me at random.
I'm on AT&T if that is important information....
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Jul 1, 2010
I've had my Incredible since it came out, and within the last couple of days the screen has started turning on randomly and not shutting off. It is killing my battery unless I notice it right away and turn it off.
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Nov 17, 2011
it keeps shutting off and turning back on randomly after the latest update?
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Jul 12, 2011
my phone keeps turning off
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Sep 23, 2012
i have the blackberry bold 9780, it can have full battery after bein on charge all night but will just turn it self off, then when i return back on because it takes afes to load back up the battery is low or dead?
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Nov 26, 2012
My blackberry keeps shutting itself and turning itself back on. I will have a fully charged battery so there's no reason for it to do so...my phone is dead an hour after I unplug it from restarting so much!! It doesn't restart if it is plugged in. Is this for sure a battery problem?
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Aug 8, 2012
My 9700 turns itself off randomly even after a full charge to the point that its off almost all the time these days. I have to turn it back on by pressing the power button at which point it reboots from scratch taking upto 2 mins for the phone to come to life. I have reinstalled the OS (6) and also had the phone "reflashed" by the service provider all to no avail. I deleted all my apps but it hasnt cured the problem. The battery was replaced about 4 months ago so i dont suspect the battery (but i could be wrong as it was a generic blackberry battery). Do you have any suggestions on how to fix the issue? I dont want to have to bin my blackberry but its quite worthless as a phone right now as i cant depend on it.
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Sep 9, 2010
My Blackberry bold 9780 keeps turning off randomly when the battery reaches under 50%. I brought a new battery, but still the same problem still happens. I cannot update the phone as the charging port in my phone has broke?
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Jun 1, 2012
Phone is getting switched off while using camera and browser .
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Jan 17, 2012
Two months ago my Bold 9780 started switching off randomly, even if battery was still charged. I bought new batteries, original ones and it kept doing it. I use it quite a lot and while I write an email or on BBM it just dies completely and then I have to restart it by battery pull. It's not doing it all the time, every 5 minutes. So the batteries are new, the device has the latest update and I don't know what to do. I badly need the phone and have no time to take it to the repairs and all that?
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Jul 26, 2011
My blackberry bold that's a little over 5 months old Keeps randomly shutting off.. I looked at other peoples posts about theirs turning off and theirs manages to reset itself. Mine will just totally go black screen and that's it.. You can press all the buttons you want and try turn it on it wont do anything. You need to do a battery pull. And its getting worse, it does it about 6-15 times a day now.. Very very annoying cause the darn thing takes 5 miss to turn on! I notice it mostly does it most often whenever IM sending a a text, or browsing the web. Already reset the phone and nothing helped.
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Sep 30, 2012
I'm having a scary problem, which my friend had, which lead to her phone being a complete destruction. Basically, the battery is full, yet drains very easily, and then suddenly reboots and the battery power is gone back up etc. The random reboots are worriying me, as well as the battery.
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Oct 31, 2011
It has been a month since I bought my 9900. Lately I have noticed that it randomly shuts off. I think the problem is with the hardware because any slight taps on the back made it restart. Has any of you heard of this before?I really like my 9900, but this is just stupid. The phone is brand new. Is there any way I can exchange it (in seattle) for a new one, even though I bought back in Saudi Arabia?
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Jun 27, 2012
I have had a Bold 9900 for a little over a week now, whilst the battery is not that great on it (even with auto power off turned on and screen brightness right down) my major issue seems to be with the it switching off and rebooting randomly. Some days it will go the whole day without doing it, others it will do it three or four times during the day, sometimes during a call, sometime when it is just sat in my pocket.
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Oct 20, 2012
I have had my bold 9790 for roughly 8 months now and about a month ago it started randomly restarting itself. It now restarts itself every time it is taken out of the charger and wont work unless it is plugged in. I have a 24 month contract so cant get a new phone.
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Oct 18, 2012
I have already flased it to 7.1 and erased it.Ill be using it after charging all day then suddenly it reboots and the batt is super low, then it may reboot again and the batt with be at half.I appear to not be the only one having this problem, is there an actual solution or is the solution to get a non rim device?
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May 10, 2012
Brand New Blackberry only a few months old. ATT Bold 9900. All of a sudden in the last couple of days, it has been shutting down randomly. It starts right back up but within a few hours it will shut down again. Also can u back it up without plugging into computer?
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Jul 20, 2012
I bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
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Sep 13, 2012
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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