Xperia Z3 :: Phone Turning Off Randomly
Apr 29, 2015
I've had my Xperia Z3 for six months and all was working fine, was really happy with the phone. Until about 2 months ago the phone started intermittedly turning off, I would press the power button to switch back on which wouldnt work for about 5 minutes. The phone would work again for 10 minutes and then the same thing would occur
Battery was fully charged, software was all up to date. After advice from customer support I performed a factory reset and the same problems occured
Since then I have put the phone in for repair and it came back after a couple of days with the fix notes of "software reset"
The phone worked again for a couple of weeks but recently has started to do the exact same thing. I've just put it in for repair again after going over all of the same questions and scenario's as I did the first time around
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Sep 20, 2012
My Neo V keeps turning up the volume randomly to max and whenever the volume bar near the top shows up I turn it down, but it just goes back up. And it sits there and doesn't let me lock the phone, or occasionally, the phone won't sleep. Then it makes the noise when you press on the volume control repeatedly. It also does that when I have headphones in, just turns the sound all the way up. Is it something wrong with the internal configurations of the phone or the button?
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Nov 17, 2011
it keeps shutting off and turning back on randomly after the latest update?
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Jun 7, 2012
I have an iphone 4 and it keeps turning off randomly and the only thing that shows when it seems like it is going to start up is the apple logo then it goes black again. What can i do to fix this? Or will i have to replace my phone?
Info:
iPhone 4
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Jun 24, 2012
my iphone keeps randomly turning on and off by itself, but it wont stay on long enough for me to restore it on itunes..
Info:
iPhone 3G
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Jul 22, 2011
Okay so I have just got a used BlackBerry Bold from a "pawn shop" and ever since I have got it, when my battery level was 15-30% juice left, it dies whenever im on the phone or when I am on bbm and it wont turn on until I plug in the charger, now once I plug it in, the red light goes solid and the phone resets itself, I then turn it right back on, I go on the main menu, then options, than status, and the battery went right down to 5% power
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Sep 28, 2012
I'm having an odd problem with my Lumia 800, The phone randomly shuts down, it doesn't seem to be related to the power levels as it does it when fully charged. It can go 2 days or 5 minutes before doing this. The odd thing is that to turn it back on I have to plug it into my PC, it comes back on immediately... it does not seem to come on if I plug it into the mains. This is a recent issue it worked for a couple of months without any issues.
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Nov 8, 2011
I've had my Nokia N95 8GB since 2008 (It's OLD I get it haha) and I've had no problems with it until recently, where it would randomly turn off and then back on, such as when I'm in the middle of writing a text. The most ridiculous incident was when it turned off and on while just lying on the table! There are no software updates available for this old phone
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Jan 22, 2010
I just bought a used 8310 from a bidding website, and the problem ive got is the phone is usable as long as not much is being done on it, but when you start using apps like fb, msn, bbm and others(not at once) somehow the phone shuts down itself without any warning, and it cant be turned on unless its plugged to electricity or battery is removed and replaced, only to be shut down in short time after its turned on, for it to be somehow usable for some time more it must be charged for a few. I checked the status option and its got plenty free space(24mb) ive spent countless hours researching for the same problem online, and many say its the OS, but ive downgraded it, then ugraded it, rebooted it, master rebooted it, done everything to it but technically nothing works(after OS upgrade it worked perfectly with apps for around 3 hours). Oh and i forgot to say battery compsuption seems quite high, after its done charging its at 100%, then use msn and fb for around and hour and goes down to 80% couple of shut downs and turn ons after its at 5%. So, anyone has an idea what the problem might be? I dont want to buy a new battery to later find out its the phone that its deffective, and if its deffective anyone had any luck repairing it? the phone works perfectly while plugged in to an outlet or pc, it does not shut itself off at all.
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Jan 19, 2015
Starting about 2 days ago, the haptic feedback has been randomly turning off. It started after I installed Clean Master. I uninstalled the app to see if that was the cause, but it is the still doing it. It will sometimes come back on its own. And it will come back after a restart. Is there anything else I might try before I do a factory reset?
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Oct 27, 2015
So bluetooth has been turning it's self off randomly. When I try to connect my ps4 controller via bluetooth I connect and move around for 5 seconds then bluetooth turns off. It's not the controller because I can turn it on and sit at the bluetooth screen and wait abit, then it turns off for 1/2 seconds, says "turning on bluetooth" then repeats the cycle. I just updated to lollipop hoping it would fix it but no luck. I even did a factory reset. The BLE app didn't fix it either.
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Jan 21, 2012
Ok my phone has started having a lot of problems recently. Its turning off and on randomly, the screen colour gets messed up at random times, like completely messed up, the wifi is a little messed up and it seems to be pretty slow So i was just wondering whats the best way for me to do a complete reset? Its on 02 btw.
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Jul 17, 2015
I have had my Sony Xperia z2 for well over a year now and I am facing a rather strange problem. Whenever I put my phone in my pocket it suddenly heats up to a very high temperature. I don't know why this is happening and it happens when no apps are running nor is the phone under any pressure.
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Nov 7, 2014
Since an update a few days ago my phone is now randomly ringing (well playing the ring tone but there is no incoming call)
I've gone through every app I can think of looking for notifications/alarms, but nothing is appearing on the notification screen (the thing that swipes down from the top, I'm new to android)
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Aug 6, 2012
my curve 8500 keeps on switching off randomly and taking ages to reboot again! I have deleted some apps but it hasn't helped! what should i do?
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Apr 28, 2015
It seems my auto brightness is randomly turning off. Sometimes when the device is powered on and I'm using it and sometimes when its off. I don't know why my phone just decides to unchecked auto brightness but its annoying especially when I'm reading something and my phone just decides to blind me at random.
I'm on AT&T if that is important information....
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Dec 9, 2010
if I browse facebook or just use my phone, it turns itself off.
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Feb 7, 2011
I got my Z3 2 months ago. I had no problem charging it before, it used to charge fine but after 3 weeks, it started to act strange during charging process. Even if the phone is plugged in fine, the phone charges for few minutes then stops charging again. The charging LED light turns off and when i check the phone, theres no charging signal. But sometime it charges fine without disconnecting.
I thought it was my charger's problem and i tried 2 more new chargers and its still the same. I was running 4.4.4 when this problem occured so i was guessing maybe it was software related issue. I updated to 5.1.1 but the problem still exists. I am using USB cable to charge it. It happens with both the wall charging and PC charging, I even tried factory resetting but no luck. I don't use wireless charging or any charging dock, only USB cable.
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Jul 1, 2010
I've had my Incredible since it came out, and within the last couple of days the screen has started turning on randomly and not shutting off. It is killing my battery unless I notice it right away and turn it off.
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Aug 1, 2012
I have my phone less than a year,i do like the phone but recently the speaker went so i had to listen to all calls on loudspeaker,,but most recently the phone just decides to turn itself off every time you make a call,this is reallly annoying me as it shows a full battery,i have tried updating the phone and all sorts,brought it into a guy who fixs phones and still not working,,if any has had similar problems i do not want to get rid of this phone..the phone is an experia mini less than 1 year old
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Mar 29, 2011
When I set my alarm in the evening and turn off my phone, the phone is not able to ring the alarm in the morning. This is a problem as I use my xperia x8 as my alarm clock which in turn means that I can never turn my phone off and that I have to trust that the phone does not turn off by itself in the night (which it sometimes does) to be sure to get up in the morning if I have important meetings etc. This seems R&D wise a step back as my old sony ericsson w880i could do exactly this
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Sep 10, 2013
In the last week or so my phone keeps putting itself into silent mode, so it doesn't ring when someone is calling me or make a sound when I get messages. This is a nuisance as I keep missing calls. The only way that I can get the phone to ring is to restart the phone, however it will then randomly set itself back into silent mode at some later point in time. When I go into sounds and notifications it will not allow me to increase the ringer volume.
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Oct 24, 2015
As of a few weeks ago I noticed my phone would randomly restart, I didn't think much of it until one day it shut off, restarted, and then it was locked and would not unlock no matter how long I held the side button down for, plugging it into the charger did nothing. I ended up having to let the phone just die and recharge it once it had died. I could deal with all of that, but today I noticed after it had some sluggish responses to me wanting to unlock the screen (it would stay locked and not respond to button presses until i waited around 2 or 3 minutes after hitting the button initially).
I tried to use several applications, the appstore, snapchat, youtube, and i got little to no activity from any of them. Never ending loading from just about all, or no activity whatsoever from the appstore, yet the net browser and facebook/ etc worked just fine. And to top it all off, I noticed my battery draining at an alarming rate, maybe 10% every 30 minutes even with nearly no applications running or open.
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Aug 4, 2010
Almost every morning when I check my phone it has turned of the "phone feature" by it self, and by phone feature I mean the way to be able to make or recieve a phone call. When I turn on the display, mini pro ask me for the PIN-number and when I give it that, then everything works fine again... until next morning.
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Jun 18, 2015
When turning on the bluetooth on my Xperia Z3 I get a few devices. When using my Galaxy S II however, I get many more, and it picks up my bluetooth headphones as well. So this seems to be the issue with my Z3. What to do to see all the bluetooth devices?
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Apr 21, 2015
My screen keeps turning off every 3 seconds even when using my phone. I tried extending the sleep time but regardless of the time chosen it turns off the screen within 3 seconds. I then turned off Stamina mode and it seems to be fine now. But now my battery will die faster without stamina mode. The long lasting battery is why I chose an Xperia Z3.
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Aug 20, 2015
After the 5.1.1 update u changed something in the dialer so when you press any number or contact it call immediately. Have the option to remove it plz bcz sometimes when the phon is in my pocket it Calls people randomly.
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Jul 3, 2010
It keeps turning volume down and can't turn it back up unless you restart phone and volume goes back up.
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Jan 21, 2012
Is it possible to disable all the telephony functions of the Xperia Ray and still be able to listen to FM radio ? (to improve battery life)
"Plane mode" is unfortunately not an option as it doesn't allow listening to the radio... (whereas it allows you to connect yourself to a Wi-fi network or to receive GPS signals, for instance) Would be great if there was a widget "Enable/Disable GSM networks" or something like that, as there is for other functions... but I couldn't find such a thing.
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Apr 3, 2015
My M7 keeps randomly freezing while in use. It can happen when using pretty much any app, rarely making a call, texting, on the internet etc. When it freezes it keeps trying to reboot and keeps freezing till I manually shut it down for 10 - 20 minutes then restart it.
Broke down and did a factory reset the other night and tried only installing the bare necessities of apps back on after but problem persisted after a few hours. Warranty is gone so I'm wanting to do all the troubleshooting I can on my own before breaking down and paying for repairs.
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Jun 5, 2014
So here's the deal: every 2-3 hours or so my (somewhat new) phone vibrates in a short burst of 2-3 vibrations.
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