BB Bold :: Browser Keeps Returning To The Opening Screen

Jun 25, 2011

Just got my wife a BB Bold 9780. Current software version is as delivered from the Bell retailer (ver. 6.0, bundle 863 I believe).

Anyway, when you open the browser, it allows you to visit a website. However, as soon as you click a link, it begins to open the website, but then about 1/2 way through loading the page, the browser jumps back to the 'bookmarks' home screen. When you press the back button, it just exits the browser. Tried with multiple websites, and the behavior is always the same.

I've tried the usual fixes - battery pull, clearing the browser cache and history, etc., but the problem won't go away.

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