BB Bold :: 9930 Screen And Keyboard Automatically Lock
Jan 6, 2012
I am placing a call, while it rings, the screen dims to black, and the touch screen and all keys do not wqork anymore.This happens for a couple of weeks, and then suddently for a few times it is ok.So, I cannot see who am I spe3aking to, who am I calling, and more important, cannot access my contacts,calnedar , conf call and so on during call.The end call does work.
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Aug 3, 2012
My Blackberry Bold 9930 does not display the option to Enable or Hide the Qwerty Keyboard.I rebooted and checked Options > Typing and Language > Keyboard.The Keyboard Screen only displays Keypad Settings.
Key Tone:
Key Rate:
Currency Key:
The Enable Virtual Keyboard Hide Bar is not displayed here with a Checkbox!
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Jul 29, 2014
I have xperia z2, updated with software build number 17.1.2.A.0.314.My screen doesnt lock autimatically ... I have to always lock it manually by pressing power button.In settings i set display-> sleep -> 15 seconds.And security -> automatically lock -> immediately after sleep.
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Mar 21, 2015
I've had my new s5 for a week and it has suddenly started showing a load of boxes for the numbers on the keyboard lock screen.
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Sep 2, 2013
I restarted my phone and it is on the lock screen with a 4 digit pin to unlock it, the problem is that has switched the default keyboard to the voice keyboard (I think it's called Google Now).
I can't access settings or the app drawer. Restarting it the phone still needs the pin. I have 'said' the pin, 'said' it followed by 'enter' or 'return' but it's not working.
The phone also turned off my ringer for some reason when it restarted ....
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Apr 25, 2015
My password to my phone is in English. I use both Arabic and English for my phone. My keyboard is set to Arabic and I have locked my phone. Now I want to unlock my phone but I can't change back to English to type in my password so I am unable to do anything right now.
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Jun 22, 2015
Having an annoying problem where when I'm doing something using the keyboard and put the phone down. I go to open the phone to the lock screen and the keyboard remains blocking my pattern to open the phone. The only way I can open my phone is to (double click) open the camera.
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Jul 16, 2014
I uninstalled my Swype keyboard and was in the process of reinstalling a new one when my phone screen shut off. Now, on the lock screen, no keyboard pops up when I try to enter my password, only the Google Voice red button, which doesn't actually record anything. It just stays statically in red 'waiting for results.' When I press the keyboard image next to the password input box, the 'Choose Input Method' option shows up, with no options to select from. I've tried clearing the cache as well, to no avail.
How can I get past this seemingly minor problem which has completely locked me out of my phone?
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Dec 28, 2014
Can I have a pattern on the lock screen, but have it switch to a password after a certain amount of time?
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Oct 3, 2012
Following my version 5.0 update, the screen/keyboard lock icon is missing.
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Jul 18, 2010
Since my last software update on my BB 9700 I can't lock my keyboard.Now I have v5.0.0.593 (Platform 5.1.0.147).The Icon "Lock keyboard" is not longer on the desktop and I can't find an alternate to lock my keyboard.Why? I want lock my keyboard.What can I do?
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May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now - often, but not always - I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me!
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Jul 4, 2011
The Keyboard Lock Icon was on the Home Screen till I installed the updates that were sent to me today on my BB. Now that Icon has disappeared. Checked the Help Section and could only find out how to lock or unlock screen manually. Checked the instruction booklet that came with it....again no help. Searched through the BB Curve Demo online - still nothing about adding back the icon. It was so easy just to push that button and not have to worry about the keys in my pocket or purse.....how do i get it back? If I dont want it back I wont install updates any longer because I found I had ro reset things back the way I wanted them to.....moving icons from folders to home screen etc....please tell me there is a way to get this back....just bought this BB in June and first one i have owned and have come to find it difficult to do without..
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May 31, 2010
So my wife and I just picked up two new 9700s in white and black from T-Mobile with their buy-1-get-1 offer We're both already blackberry users. I was upgrading from a Pearl 8120, and she had a Curve 8320.After letting them charge for a while I finally fired them up to start playing with them.My first goal is to set them up as similar to our old phones as possible.
I checked the OS'es that shipped with each one and my black 9700 had 5.0.0.330 and hers had 5.0.0.586. So, I went to upgrade mine.But, while playing with some of the settings before upgrading I noticed that I was able to set my left convenience key to lock the keyboard on my 9700 but not on hers.In fact, the white 9700 that shipped with 5.0.0.586 didn't even have the lock keyboard icon in any of the menu screens at all.
I upgraded my OS to 5.0.0.586 and then went to check the left convenience key nothing.Went into settings and where it was previously set to Lock Keyboard, was now set to "Nothing".Is there no Lock Keyboard feature in OS 5.0.0.586? or am I seriously missing something?
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Jun 4, 2010
Anyone having a problem with the phone locking when in holster? I have the setting right but it doesnt lock when I put it in the OEM holster. Even when I pass the flap magnet all over the phone nothing locks. Any ideas?
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May 30, 2010
Is there anyway to revert back to the old way of unlocking the bold, like from early 5.0 OS? like when you were supposed to hold * and the call button, because I absolutely despise this new mute button procedure and my mute button on my bold is already becoming unresponsive.Basically I'm wondering if perhaps there's a application that can switch them or maybe even a way to configure a different button on my bold to mute because as it is the default button (top left of the bold) is pretty much becoming unresponsive on my phone and I don't really want to get locked out.
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Feb 3, 2010
I just updated to the v5.0.0.464 OS and now my lock icon is missing. I have searched all the folders, even with hidden icons showing. I usually keep the right side convenience key programmed to lock it. But that is not even an option anymore when you go to set the action for the convenience keys.
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May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now often, but not always I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me.
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Feb 20, 2010
Just upgraded to 5.0 and the keyboard lock is missing. Shortcut as well as convenience keys. Anyone have a fix for this short of reinstalling the old software?
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Jul 18, 2010
I've searched the net and other forums for support and cannot find a solution to this problem. Essentially, on my Blackberry Bold 9700 I lost the ability to hit the K button to lock the keyboard. I have a BB 9700 running v5.0.0.714. I had not installed any new software at all before getting this problem. I didn't do anything differently other than launch the Kayak app. I updated the app and also removed it but still the K button does not work to lock the keyboard.
After searching the forums, I found a couple suggestions (which didn't work):
- Reset the theme didn't work but it did make the 'keyboard lock' icon come back to the home screen. The issue is that there is no under the K to make it so when I hit K it locks the screen. I even tried the default theme (it's a T-Mobile US branded 9700) and didn't work either.
- Reinstall service books didn't work either didn't think there is a correlation here anyway.
- Full restart, batter pull did this multiple times didn't work.
- Update software all software apps and OS is up-to-date. I have fully uninstalled the kayak app just in case there was a correlation, still doesn't work.
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Jul 30, 2012
My phone is not accepting the keyboard lock password, it says u should type 'blackberry'. Now i cannot unlock my phone. Is there a way to get it unlocked. Think somebody fiddle with my phone and maxed all ten attempts to unlock it.
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Jan 18, 2010
I'd like to have a password certain times and not others. I hate having to put it in everytime but I want to set a password with my lock key so I choose when it's on and when it's off. Is their anyway to do this on a 9700. Thanks for the help
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Jun 16, 2010
i recently updated my phone software to os5 keyboard lock is annoying me as my mute button is not working. any software to lock keyboard i dont want to set a password
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Mar 2, 2010
With the new 5.0's rolling out, our keyboard feature seems to be done away with. Some of us, like me, do not have the best mute button. If I don't hit mine just right it doesn't work. Sometimes it may take 5-6 presses.
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May 25, 2010
Yesterday, my mute button decided to no longer work when trying to unlock my keypad ( I have os 5.0). I consequently have to take out my battery and restart the phone to get the keypad unlocked. Not sure if the actual button is faulty or not but is there any way to switch the unlocking feature to a different button?
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Jan 30, 2012
I have just deleted the Facebook application that came preinstalled on the Bold 9930. After restarting the phone, the FB icon is still on the screen but an error is displayed if the icon is tapped. How to delete the icon as well?
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Aug 26, 2010
At first glance, upgrading from .681 to .822 didn't appear to do too much; save for performance boosts, the OS remained largely the same as would be expected.. well, except for completely changing how the keyboard lock function operates and not providing settings for users to revert back to its prior logistics.
Lock Function Prior to .822: Setting your left soft key as lock, you could lock your phone from anywhere within the OS, showing a "locked" home screen (without actually going to it). To unlock after screen shuts off, you could press any key (as far as I remember) and it would bring up the "locked home screen", from there you would press A (or *) + Send to unlock.Lock Function in .822: Using the left soft key to lock, screen immediately shuts off going into lock mode without any screen feedback. To unlock after screen shuts off, you have to press only the "Power/End" key to bring up the "locked home screen" and then press the "mute" key.
Ah, so one key instead of two, just like the iPhone and many other smart phones; this must mean .822's method is better, right? Nope, and here's why.Reasons pre-.822 method is superior:On locking the phone, you received feedback that the phone was locked (nice), but more than that, the time was displayed, which is frequently absent depending on the application you're using (why it's not always displayed up top, I won't even begin to fathom).Being able to press any key or at least main function keys such as the soft keys and other function keys like the trackball to bring up the "locked home screen" mean quicker and easier access to the time as well as being able to unlock the phone.The mute key is flush with top casing of the phone, which makes it the absolute most difficult key I have ever encountered on any phone, and I don't have large fingers by any means.
Even if the mute key were easy to press, it's in a location that's more difficult to get to when holding normally compared to the keypad, which means even though pre-.822 you had to press two buttons, those two buttons where very close to each other and on top of that, close to your left thumb when holding the phone naturally.Why RIM felt the need to completely revamp the keyboard lock function in such a small update when the prior method had been in use for years while also not providing a way for users to revert to prior functionality, especially considering its user base, is completely beyond me.Based on this and other usability and user experience failures within the Blackberry OS, my recommendation would be to fire and replace the whole Usability/UX team, but well, that precludes actually having one to begin with.
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Apr 19, 2012
I have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
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Aug 4, 2012
I don't know if I'm the only person getting this problem but sometimes while making or receiving a call and the phone press against your face it sometimes dial back the same number on the screen.
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Apr 6, 2010
So now with the new OSs, we can't lock our phones this way. I don't know WHY. Anyone else with me? My main question is this: Can somebody make a custom OS with the old OS files which allows you to lock the keyboard with the left-side convenience key? Or can we swap them ourselves? Can an OS guru chime in on this? I'd like my left-side keyboard lock back
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Apr 11, 2012
Anyone have problems making and receiving phone calls having the screen immediately disappear so you can't use speaker mute or flash and other options on the touch screen?This just appeared, phone was working last night well now no touch screen using the phone.Checked all the settings all seems to be OK.This just happens in the phone mode all else is working.
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