BB Bold 9700 :: Unlocked But No Email Functions
Apr 28, 2010
Have MTS SIM. Have BBerry & Data Plan. Have Voice Plan. Phone is Unlocked and used the TCP/IP settings posted online: internet.mts.ru UN:mts PW:mts
I'm receiving all signals 3G, EDGE,edge, etc but it will not receive or send emails? on the Service Status it just reads Blackberry Internet Service and BES "Not Connected" How do I fix this and start getting my emails as I have used a few other unlocked BBerry's b4 (Curve, Old School side wheel etc) and never had email/bberry problems.
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Jun 9, 2012
Help anyone? I have a 9700, originally from Telus. The phone was unlocked and I am now in Italy with a local SIM card. Phone and texting work, but I cannot setup email. The emails setup function in the setup routine will do nothing and the service status indicates that I am not setup. What do I need to do to get my emails? Is there an external website to set this up? When I inserted the new SIM card, I did get the SMS that the device is registered on the BB network.
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Feb 9, 2010
I acquired in Hong Kong the BB Bold 9700. I was told it is not a locked phone, and that I should be able to use it where I live. Indeed, as a phone, it is not locked, and I can do all phone functionality. However the following functions are not available and I wonder how to fix it: When I try to set email accounts, it only lets me the option to set enterprise server based email accounts; it does not let me the option to set Internet based personal accounts as appear in the manual I am also unable to use the device over WIFI networks; I can register them, connect and set them, but the actual browsing over the connection is not possible.
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Jun 9, 2010
I have a Bold 9700 on the Bell Network and have lost all the BB functions. Phone was working fine and then I lost all ability to access email and BBM.
The email icons are there but the BBM icon vanished along with all my other app icons (NHL, Weather, ZoomPass etc.). I've also noticed that the blackberry logo that is usually beside the 3G icon in the top right is also gone. What is weird is that the phone can still make calls, text and browse. Bell data support says everything is fine on there end. I've wiped the unit via JL_Cmder and reinstalled the latest OS 5.0.0.545 and still not working.
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Apr 29, 2012
When opening emails I have no menu functions, when pressed the menu button returns me to home Page. All other menu functions seem to work OK
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Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
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Jan 21, 2010
Would I be able to use 3g and UMA on T-mobile's network if I am using an AT&T branded 9700?I am on Tmobile and am thinking of getting an unlocked AT&T 9700 from a friend but I'm not gonna buy it if I can't use it on Tmobile's 3g network and if I can't get UMA.
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Jan 25, 2012
a bold 9700 and it is unlocked but orig from rogers. i am using it on fido and i have called them many times in the past 2 days to fix the problem i am having. i stopped using the phone for a few months as i was using an acer liquid phone. now i am back using the bb bold for various reasons and all i seem to be having is problems. the phone works when i am at work no problem but when i am at home all it does is search for a network. fido has tried adding an imei number to my account settings and we reset the phone from my end. this still has not fixed my service loss i have been getting. what settings should i have on the phone to stop this from happening? one of the reasons i had started to use this phone again was the fact that for some reason i had waken up in the am to look at my acer phone and it had told me that i had no service. so i took out the battery and the sim card and put it back in the phone and still i got no service. i put the sim card in the bb and i got the same thing. so i put the sim card into a non smartphone celly that i got and it worked fine now why would this be?
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Jul 23, 2010
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
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Feb 14, 2011
i just cant install os6 .i tried every possible way.. is there something different to be done ? my pc cant detect the new os . the app loader method also doesnot detect the new os . ?
9780M_PBr6.0.0_rel1879_PL6.5.0.136_A6.0.0.448 is the os i used. "601_b021_multilanguage " is my desktop software.. i deleted vendor.xml and every thing necessary but i am not able to install the os..what am i doing wrong ???
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Jun 1, 2010
I just unlocked my BB but I can't seem to open the browser. Default browser is Hotspot Browser. Can't change it.
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Apr 25, 2010
I have an unlocked T-Mobile 9700 that I'm using on Cincinnati Bell Wireless.At certain points I still see T-Mobile screens or software displays - when I first open up the browser, when the phone first reboots, etc.It happens quickly and doesn't really bother me, I was just curious if certain software stuff like that was permanently set into the phone's OS even though it is unlocked and working well on another carrier..(I upgraded to .593 yesterday.)
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Jul 26, 2011
does it get 3g data?
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May 1, 2010
I recently received a BB Bold 9700 that has been unlocked and I can't seem to get it to connect to the Bell Network. We have a sim card activated and it just wont find the network. Any suggestions as what is wrong or a step that I might have missed?
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Mar 12, 2012
I tried to add an email account on my 3gs and all the email account functions are greyed out, even the option to change how often new data is fetched.
Info:
iPhone 3GS (8GB), iOS 5.0.1
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Aug 9, 2010
I just got a 9700 yesterday and I am in Canada. I don't see the "I want to reate or add an email address". I can't seem to find the solution to that. Couple other questions I have. I don't have a data plan, can I still use BBM and download all the apps ? Also do I need to set up an email account to download apps and use BBM ?
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May 13, 2010
I've seen a few post that sort-of answer my question, but none seem exactly right. I have a Bold 9700 and use a BIS to retrieve my personal email from my ISP's POP server. I don't use BES. When I'm at home or at work and have direct access to email, I'd like to turn off my bb email client. How can I do that?
In one post I saw the recommendation Messages > Options > Email Reconciliation > Wireless Reconcile -> set of Off. Is this enough? (I have my BB set up for wi-fi connection when I'm home, in case that makes a difference.)
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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Feb 27, 2010
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
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Jan 14, 2010
I wonder if anyone can help me with this problem please. I have recently purchased a BB-Bold 9700 and transferred my settings from my old Bold. I have to email addresses (both Gmail) registered which appear on my main screen. The push email works fine! However, whenever I send an email, I cannot see the sent mail in the individual email folders but only in the main messages folder which is very annoying and confusing. Here's what I have tried sofar:
1. I tried to go into options and mark "No" in the section indicated hide my sent messages.
2. I tried going into filter and ticking sent messages. They appear but once you press the back button they disappear again.
3. I tried going onto the BB website and I successfully downloaded the newest software update (5.0.0.4) but still it did not resolve the problem....
Do I need to wipe off the whole device? Can someone please help because I'm very confused and frustrated with this issue.....
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Apr 27, 2010
Just found that there is no longer an option to reply using a different email address on the 9700. On the 8900, after you press reply, the top line says "send using" and you can click on that to choose which email to reply it with. Anyone know how to solve this issue?
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Feb 6, 2010
I deleted BB maps for Google maps. did not need two. now I downloaded smart guard for the BOLD and it needs BB maps for one of the functions, so i thought why not, so went to the BB download maps link but all I get is something called a ribbon but no map? where did I go wrong? did it twice ,still shows up in apps as a ribbon.
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Apr 1, 2012
my Blackberry 9930 has just stopped working. The red charging light comes on but there are no functions. The phone is only 3 months old. What is the best number to contact Blackberry on?
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Apr 12, 2010
Justed purchase from Rogers Bold 9700 v5.0.0.351, IT no help from company nor Rogers. I am getting email notification icon from BES but no email is updated or found. Rogers told me to upload the OS again and cannot delete the service books since the BES reloads them again. Unusual problem.SMS works though.
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Jun 11, 2010
Why no new email icon after I set up the email? I've got 4 email accounts, but only 3 of them have icons. If I change to another Theme (background on the screen), all the email accounts icon will appear. I am currently using the default Theme which is missing 1 email icon.
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Sep 20, 2011
Where can I disable auto start functions in apps through my blackberry? I would like to start my own apps and control battery life.
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Dec 28, 2011
All audio on my Bold 9650 has suddenly stopped functioning - no ring tones, alerts, speakerphone, music or voice recordings can be heard. The phone is not muted and the volume is turned up. Hard reset and soft reset have not fixed it. Software was upgraded to 5.0.0.1006 after problem started and did not resolve it. Device self test performed and verified that no audio functions were working. Also, there's an icon that I don't remember seeing before showing below my EDGE indicator. It is a white circle with a cross through it, like the sight symbol when you are focusing a gun or camera. I can't find the icon on any icon list to indicate what it means.
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Nov 1, 2011
I have a Bold 9780, my screen turned white suddenly. Phone was kept on the table and it automatically turned white. The other functions are working fine as in incoming calls and messages, but the whole screen is white.
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Jul 15, 2012
I have BIS and a couple of email accounts. I've used this device for years now. This morning all POP email icons disappeared except my Gmail account. How do I get them back?
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Feb 18, 2010
I am brand new to blackberry, just got a bold this week (9700). All of my text messages are going to my email inbox. Also I keep getting a text repeated (every 15 minutes yesterday) from a number I don't know, it's "0476000000" and it sends the message "n:m=3=1"
OS 5.0.330 platform 5.1.0.91
T-Mobile
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Aug 6, 2010
The email isn't like your regular hotmail, gmail, yahoo, etc. I think it uses this software thing called "Novell". Can I still put this email account onto my blackberry like my hotmail or gmail account? Thanks.
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