BB Bold 9700 :: Software Update Error With Calendar / Shortcuts?
Aug 5, 2010
My 9700 bold was working pretty slow so I plugged it into my boyfriend's PC and checked for a software update, there was one so I installed it. Everything went fine, this time the update didn't crash my blackberry like it had with my previous Blackberry Curve.I've noticed though that my calendar is no longer working properly. I now have TWO notifications of the same reminder/appointment instead of one even though I've only entered one reminder/appointment. Instead of having one calendar alert box, it says there's two. I normally just hit dismiss, which dismisses both notifications but this morning I just hit "snooze" when I did that, the second notification popped up the SAME notification I had just snoozed for 5minutes.How do I change this? It's not a huge problem, just a little annoying and I'm worried the glitch will cause problems down the road.This is my 3rd Blackberry in ONE year as it is..I need this to work properly. I can't afford to go out and buy ANOTHER Blackberry.This one already crashed when I originally installed the Twitter app from RIM, a month after I bought it!
Also after the update, does anyone else's top shortcuts that used to be "keylock" and "silent mode" now only have keylock(which no longer turns the screen on with your owner info) and the other shortcut is totally blank. Is there a way to change this? I liked having the keylock on but being able to bring the screen up to see if I have messages.Plus, I no longer hear my phone ring if it's in Locked mode..which is a pain in the **bleep**.
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Feb 5, 2010
Not sure what is happening and I am no Outlook expert but doing a sync using the DW with Outlook and all of the organizer data moves except the majority of the calendar data. Only 6-8 items from my 9700 calendar are moved to Outlook. It is like it does not "see" the others.Anyone got any insight on this?
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Jun 11, 2012
Did a software update this morning on my Bold 9900. When I went to Sync, I received a Synchronization Error message as it was synching the calendar. There was no number only an appointment date and event which does not exist in either Outlook 2010 or the Blackberry calendar. Upon receiving the error message, the synch stops. I did a replace all calendar events from the computer to the device, which went fine. But the problem was not resolved. I deleted all calendar events from the device, then did a replace all calendar events from the computer to the device, but that did not solve the problem.
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Oct 20, 2011
Every time I try to update to OS 6.0, it says that a fatal error has occurred, please try again.
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Feb 16, 2010
I kept getting this error message when attempted to download software update for my Blackberry Bold 9700 via Blackberry Desktop Manager V5.01."An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists."
My laptop was definitely connected to the internet because I was browsing while trying to update. The Desktop Manager itself recognises that it is connected to the internet, because it scanned for updates for itself on the internet and updated succefully. But when it came to downloading updates for my blackberry handset. It became oblivion to the fact that it was connected to the internet and kept giving me this senseless error report!
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Dec 2, 2012
My bb bold 9700 is dead I tried to install os 6.0 but it wont work with apploader nor desktop software it returns a error at loading module stage.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Sep 9, 2010
I have six email accounts and want to know if it is possible to move calendar entries to my default calendar from the other five. Well, I like my calendar to appear on my today screen but not just the default calendar entries, I want to truly capture my day on the today screen. With my limited BB knowledge I think this may be the easiest way to achieve what I am loooking for. Any suggestions would be greatly appreciated.
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Feb 12, 2010
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
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Aug 2, 2010
Error Code Ox8004fd28
BB9700
At & T
OS- V5.0.0.602 Platform-51.30112
Keep getting this error code. Tried to refresh, tried to update but says i ahve the latest version. My address book updates fine, but it is my calendar. i cannot get it to synce with my Ooulook 2007 thorugfh the Bb Desktop software What now?
Toporock
Toporock
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Oct 13, 2011
All of a sudden my calendar is not syncing. I have followed the instructions to resynch it but it will not allow the syncing to take place. Contacts is working and emails etc but not calendar.
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Jan 5, 2010
Is there anything out there that will email me the reminders that I put on my calendar?
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Jul 4, 2010
Is there an application or a way to add U.S. Holidays into the Blackberry Calendar? For example, today is Independence day & I thought it would be nice if my berry had a reminder for me at the beginning of the day. I know this idea may sound a bit idiotic, but consider all the small holidays & lesser popular holidays like Ash Wednesday, or Martin Luther King. (Not to say that they aren't important) Anyone have any ideas?
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Apr 7, 2010
I have checked the many forums on here, but still haven't really found an answer. When I sync my blackberry with DM for Mac my Blackberry ends up with multiple entries that are duplicated. I have even tried clicking the erase the info on blackberry box in DM, and it doesn't do it. It makes triple or quadruple entries then. My iCal is perfect though. It doesn't happen every time I sync my BB, just sometimes. does anyone have a solution?
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Jan 29, 2010
I cannot get my Outlook calender to sync to my 9700. For some reason on my phone in the Calendar it's showing my Facebook and Gmail calendars but no Outlook. I have Desktop Manager set to sync my Outlook calendar so I'm confused.
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May 22, 2010
Is it my imagination, or was I able to scroll between Days when in Day view? I am sure I used to be able to do this without having to first go to the top row. I seem to remember that if I was looking at a 10am appointment on any day I could scroll sideways to check out the same time frame on subsequent or previouse days. With .593 I seem to have to scroll up to the top row showing days to be able to move days and then back down to the relevant time slot.Either I am imagining it or this facility is not in recent OS builds?
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Jul 15, 2010
I set the option to keep my calendar data forever, but I've noticed it still clear out the older entries.Today is 7/15, and the oldest kept data was 6/26 and I've been entering data in the calendar since Nov 09...Anyone has the same problem or know how to fix it?
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May 19, 2010
I have the Bold 9700 with AT&T. I am running windows xp sp3 w/ MS Outlook 2007.Just recently my outlook calendar will not sync with my BB, I have tried all the reccomended settings and reset and resync'd til I'm blue in the face...I do not know what to do.An added note: I do publish my calendar to the internet via outlook...and recently retold it to update, and I have determined from that point on nothing has sync'd.
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Mar 22, 2010
Just joined Blackberry and have a problem : I have not been able to move my calendar entries to a new time and/or date and have not been able to find any tips on this in the user manual. As the software on the cheapest Nokia phones permits this it would be rather odd for Blackberry not to have thought about this. Seems a silly waste of time to re-enter an existing alarm. Can anyone help ?
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Jan 13, 2010
I have a new BB 9700. I have managed to get both of my e-mail addresses on it without any problem, I have also managed to sync it with my BT Yahoo contacts list but for the life of me I cannot get it to sync with my online BT Yahoo calendar which has 10 years worth of past and future entries on it. I am using BB Manager 5.01.28. BT won't offer any support because they say it is a Yahoo issue. There doesn't appear to be any Yahoo support and my provider Vodafone has been completly useless and has promised that one of its "advanced technical team" will phone me back on two occasion but never do. Can anyone help please. i'm beginning to wish I had stuck with my old Nokia 6310.
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Jan 22, 2010
I've had the phone since January and spent about 15 hours searching and trying fixes but no luck so far. Everything else works great but it is incredibly frustrating and problematic not to have my calendar with me. Carrier: AT&T Model: Bold 9700 v5.0.0.405 (Platform 5.1.0.112)Apps: AT&T Navigator (1.7.0.1117), Pac-Man by namco (2.2.0) and Tetris (0.48.18)Memory Free Space: 114.8 MB
Battery pull: no effect
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Aug 14, 2010
The back up files on my lap top (windows 7) cannot be accessed, the note tells me -
Adobe Reader could not open "Blackberry Bold 9700- (date) .ipd " because it is either not a supported file type or because the file has been damaged (for example, it was sent as an e-mail attachment and was not correctly decoded)
Why is the file saved to Adobe if it is a unsupportable file?
The synchronisation was done as per proceedure and works in other respects. It is not done by e-mail. Who is hiding my calendar - is it BBry or Microsoft?
BBry back up seems to remove ( I cannot ge them in any other Windows location that I can find) all my previous calendar records and then puts them in a file I cannot open!
This either means I have to go back to using a paper diary and therefore can do without a 9700 or any other BBry product - or I go to an entire MAc set -up.
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Jul 9, 2010
Running Vista and using Outlook 97. Used to only be able to sync tasks and memos. Problem in syncing contacts was described in error message that adress book was configured to sync wirelessly. After making sure I'd changed the settings still had problem. The problem with the address book and task non-sync seems to have been fixed after upgrade to newest BB Desktop. However, my device calendar still does not sync with my Outlook.
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Aug 26, 2010
i have a gmail account and have synced my calendar, contacts and email. i have GOOGLE SYNC, which does it all for me (or so its supposed to).if i create a new appointment on my gmail calendar, it syncs perfectly to my bklackberry.However if i create an appointment on my bb it doesnt sync on the gmail.
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Mar 23, 2010
I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.
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Feb 2, 2010
I bought a new Bold 9700 a week ago.I got the synchronisation with my PC's Outlook working for calendar and contacts OK.Two days ago I set up the Blackberry so I could get my emails on it as well as the PC.Now when I go to synchronise, I get a message on the Blackberry Desktop Manager saying "The default service for your device's Calendar has changed since the last time you synchronised."Click OK to use your new default servicer and combine your data "."Click cancel to stop the synchronisation and revisit your default service options on your device."I have no idea why the default servce has changed (don't even know what it means) and what I should do. The calendar default service on the Bold shows my email address, so I guess it is something to do with my email setup.
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Jan 15, 2010
My first post to a message board ever! I love my BB, but not being particularly tech savvy, I have been slow going. I have a few questions I was hoping someone could help me with.
1. I set up my personal e-mail address and have that working great. Today I set up my work e-mail address via the enterprise server. My question is can I get those work e-mails to go into a specific e-mail folder rather than the catch-all message folder (which drive me nuts and is hard to read)?
2. I thought that once I set up the enterprise system it would automatically download my work-base calendar and contacts (Microsoft office) to my phone. Is that not the case? Is there something I'm missing? Am I supposed to download the bb software to my work computer as well and sync?
3. Is there a way to get my sent e-mails to go into a sent e-mail folder for the respective e-mail accounts? Or is there a way to format the look differently?
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Jan 10, 2010
I am using Outlook 2000 on windows XP. I am trying to synch my bb to the calendar only. However it does not come up wih the Outlook option to highlight. I have copied the screen below as an example. You can see Microsoft Outlook is an option here. However on my pc/bb it only offers me ASCII or Yahoo as an application option? Where am I going wrong?
My old phone - Samsung Omnia - had no problem synching with Outlook Calendar. Interestingly, if I tick the contacts box, it offers Outlook Express as an application?
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Jun 1, 2010
I am trying to wirelessly sync from Blackberry Calender to Yahoo calander. I am able to bring up yahoo calender and when I go to options, the 'wirelesss synchronization' is set to 'No'. I can't seem to change that. Does anyone know if there is any other way/option that needs to be enabled? I can sync via Desktop Manager with yahoo, but need a way to sync wirelessly. Apparently Yahoo Go service provided that option but is no longer supported.
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