BB Bold 9700 :: Browser Wont Connect - Tried Quick Pull
Jul 29, 2010
After i update .330 to .714 my blackberry browser won't connect.... every time i use the browser i get this "this is a Wi-fi service. please ensure your device has an actice Wi-fi connection and try again..."
i do have data plan and the internet always worked before i update my BB to .714 after update it stopped working and i don't know why..? I did a quick pull hoping that would fix the problem but it hasn't. I also check my "Manage Connection" my Mobile network is "ON" Wi-Fi is "OFF"also the Bluetooth is "OFF" also try to "OFF" my "Mobile Network" and put it "ON" again but nothing same issue happens....
I try to go "Options>Advanced Options>Browser>Default Browser Config and make sure it is set to "Hotspot Browser" but nothing happens...
Anyone can help me?
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Feb 15, 2010
Like the title suggest, every time i try to use the browser to go on a site i get this "unable to connect to the internet please try again" I dont have the BB data plan, but the internet always worked over wifi and yesterday it stopped working and i dont know why. I did a quick pull hoping that would fix the problem but it hasn't. Anyone can help me? Also the bolt browser works over wifi...
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Apr 29, 2010
Is it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
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Mar 19, 2010
Tired of manually pulling the battery and don't want to take up memory space with an app such as quick pull/restart me ? Well there's a way. Just hold Alt + (right) Shift and Del (Alt + Shift + Del). This will force the BB into performing a restart. And I think now the secret is out that apps like quick pull and restart me do nothing more than what I just explained. They simply press a few keys for you and restart your phone.
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Jan 30, 2010
So im running the boost 5.0 runs awesome. but the quickpull doesnt even open and im looking for an app to schedule a "battery pull" reset in the early morning. anyone have something that will work with 5.0
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Oct 28, 2012
I used the application Quick Pull to have a bigger space for free memory but as I do it I noticed my phone won't start completely, it's stuck at the blackscreen. I tried removing the battery but it's the same. What should I do?
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Dec 30, 2015
Again, I had an S5 and I can easily remove and add toggles. But can't find it on the 6P. I want to add NFC toggle. I'd rather not get an app. I do have "system UI tuner" activated and in there is something looks like a customization menu but I can't get it to actually work.
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May 23, 2015
I've been having problems with my touch screen. It will have lots of times when it doesn't register touch, like when I'm typing, scrolling, or when trying to pull down the quick settings/notification bar, it takes several tries. Also, when I set the phone flat it won't hardly register any touch at all.
I have tried the following to try and resolve it:
- complete factory reset
- changed launchers and keyboards
- making sure screen is clean/fingers aren't cold etc
- changing the long press settings for the phone
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Jan 31, 2010
I've been reading a lot about people that have problems and in alot of these case a battery pull is a possible recommended fix.My 9700 runs fine.
The question I have is should I still pull it once in a while (i.e. once a month or so) even though I don't have any problems? Can I go months or years without pulling it if I have no problems?
Is pulling like rebooting your computer and it should be done once in a while whether needed or not?Are there those who pull it regularily just ot keep these BB in shape so to speak?
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May 11, 2010
I tried to load free quick pull but when i hit icon i get nothing i tried reloading and now it says its denied cross application communication permission?
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May 2, 2010
Sure both restarts the OS, but are they the same in terms of ability to fix problems or mode of operation. Perhaps a battery pull is a 'full shutdown' so to speak but alt-caps-del is not? Or is there really no difference at all?
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Apr 2, 2010
Well out of the blue I got a JVM error today. Ive tried the battery pull etc but nothing, white screen just wont go away?I am pretty certain ive lost everything...Will I be able to restore it still from Blackberry desktop or is my phone screwed?
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Aug 11, 2010
Has anyone not able to open up My World in BlackBerry App World? I did 2 battery pull and I'm still not able to open it. Also I can't get Categories, Top Free, Top Paid or the Search icons to open either.
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Mar 24, 2010
as you know within any screen on the phone when you press and hold the Blackberry button for less than 2 seconds it will bring up a "quick menu". Some icons are ALWAYS listed under this "quick menu" whether they are closed or not, such as BB messenger, Browser etc. Is there any way I can add or remove icons in this quick menu?
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Jun 25, 2010
i've had this happen to my 8900, and thought there was something wrong with the phone, but after doing a official update from t-mobile on mt 9700 the same thing happens. whe doing a battery pull and the phone reboots. only on the main screen (the screen with all the apps and folders) the screen is completely blank or white and the only way i can see the folders or apps is by highlighting them. only happened after i updated it and only happens when doing a battery pull, once i reset the wall paper it will be fine until i do another battery pull. i already uninstalled and reinstalled my blackberry desktop and try to reload and that didn't fix it. anyone had this issue or know how to fix it.
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Apr 15, 2010
I had photos saved on my memory card i decided to pull my battery out and now all those photos are gone. is their anyway to get them back? why did it do that?
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Sep 12, 2010
On my 8350i I can quickly lock my device by holding down the A button. How do I do this on my bold BTW I'm on 9700/5.0.0.714
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Feb 27, 2010
I'm a Blackberry 9700 (onyx) user. I have few problems that I would like to share. Please help me solving them if you happen to know the solutions.
1. Once every 4 or 5 days, my 9700 always gets frozen. Does it happen because I never reboot it?
2. And, everytime I do reboot or battery pull, the recently added contact details are erased from my contact list. But, recent SMS, emails, or BBM conversation are not erased at all.
3. When I open the contact list, it only shows one contact name (it seems like all other contact names are erased). Then, when I type any alphabet key, the contact list appears. But, still the recently added contact details (mentioned on problem 2 above) are missing.
Is it because I never update my platform version? I'm currently using version 5.1.0.91 and the BBM is the 5.0.0.330 version.
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Sep 2, 2010
I was getting drops out on calls with 862 so I decided to back to 714 and as usual I dont back up my data as it always does it automatically during the downgrade or upgrade process.This time, I had my email accounts restored but not the actual emails. My contacts have been lost, but the apps and themes are still there.
So I tried restoring my contacts from a backup that I took on the 27th of August but here is the message I get when I try to do the Restoration was an error restoring.There could have been a problem with the device or connection during the restore. Verify that the dvice is turned on and connected.I tried restarting my computer and doing a battery pull but no luck and it is the same cable and port I always use...
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Jan 3, 2010
Do we still need to do a Batterie pull from time to time. I ve installed os .421 and since 15 days i haven t done a pull. I only past from 133MB to 131MB so the memory loss won t even be noticed compared to back in the days with the 9000.So my question is do we still need these apps like quick pull etc which i installed to my old 9000.How often should we do a pull every week? Every month?
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Jan 18, 2010
When I am on the home screen and hold down the menu key, I see the browser is running. I close it everytime and even went to applications and closed it there. Is the browser always supposed to run?
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May 30, 2010
my blackberry has worked fine in the couple of months i have had it, however a few weeks ago the browser and bbm completely stopped working. i took the battery and sim out and then when i put them back in it worked fine again.a few days ago the same thing happened, i tried taking the sim out again and it didnt work, have done it a few times. i rang o2 and they suggested putting it on to manual network and try connecting again, have also done this a few times and it still hasnt worked. i have the right plan and pay to get unlimited browsing, it usually is fine but stopped working randomly.
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Aug 14, 2012
I keep trying to access the browser and nothing happens..
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Mar 23, 2012
My browser stopped working about a week ago - can still email, bbm, facebook, twitter, weather network etc. Just can't look at any pages in browser. It says 'Requesting' along bottom and watch bar slowly move across, then it eventually says:'Unable to connect to the selected Mobile Data Service, please try again later. If the problem persists please contact your administrator'I've gone into a Bell store and after taking the battery out and back in(which I told him I'd already tried to no avail), he suggested its because my system is on v.5 and that I should go home plug it in and update it. Went home, plugged it in and 'no updates available'.Have now resorted to support forum solutions as its a business phone and can't let it get sent away even though I pay extra every month for the service plan. Have tried the Service Books recommendation and no change.
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Nov 18, 2011
I am using BB Bold 9700 & since from few days whenever i am tring to open any site on internet the browser doent allow to open any site & only jumping to blackberry web site.
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Oct 3, 2011
i purchased a Blackberry bold 9700 (unlocked) and I'm currently using an H2O sim card. My bb seems to be getting signal from H2O and I can call, sms, etc. However, There seems to be a browser problem (yes, I'm on a data plan). I firstly, I went to the browser configuration option and tried changing my browser to H2O. However, it only shows Medianet and Hotspot. When I try switching it to hotspot and reopen browser config again, it still shows medainet even after I saved it. I also went to Settings>Advanced Options>Host Routing Table which shows *No Entries*?
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