BB Bold 9700 :: BES & BIS Accounts Not Showing Separately?
Jan 13, 2010
We just got new Bold 9700 handsets. We have set them up with our bes server and changed our bis accounts (hotmail + other) and the phone is now receiving email from all accounts correctly. The problem is all the mail is going into one "inbox" on the handset. Previously we had the bes email going to seperate bis inboxes and the bes account going to its own seperate inbox. As below At the moment everything is going into the one envelope inbox.Any idea's?
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May 14, 2012
In addition to my Corporate email account, I have other personal email accounts activated and set up on my bb. On Saturday, these personal email accounts/icons all of a sudden disappear from my Home screen. I've tried reboot the bb by taking out the battery and re-inserting it.I've gone into Set up a few times to delete and re-activate them individually.I did received message back that these accounts have been successfully set up with my bb device, but their envelope icons still HAVE NOT been able to show up on the Home Screen. I've tried Hide & unhide, Show all and not Show all. Nothing works.In the Messages folders, I can see that I am receiving all emails from all my accounts However, when I go into Sound and Alert to change ring tones/sounds for Selected Profiles, under Messages - Notifiers. only Email [Desktop] shows up.How can I get back my other email accounts/icons to show up on my Home screen? My bb is Bold 9780.
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Jan 19, 2010
I have a new 9700 with BIS.I have two email accounts. The first one was set up without any issues whatsoever.The second one is being more difficult.Up until last week, it was an exchange account so I tried to set it up as OWA. No matter what I tried, the 9700 wouldn't set up the account.
I then switched that email account it to another host at the weekend (the same host who hosts the account which does work on the 9700). The change is complete, the mailbox is 100% up and running and all the DNS records have been updated.
BUT the 9700 still won't recognise the account. I just don't know what else to try. I have tried a battery pull and also re-sent the service books but it still won't recognise the account.
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Jun 14, 2010
I have a BB 9700 and its setup with an exchance email account, a gmail account and an ATT account for emails.
Currently, all 3 emails go to the main. Is there a way to stop this from happening as its far too many mails coming into 1 location.
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Jul 10, 2010
When using the Setup Wizard, and selecting Email Setup, I am only faced with the one option of using aan account on the Blackberry Enterprise Server.How do I set up an Internet Email account ( POP or IMAP) that is not BES?All google searches I have tried indicate that I should be faced with altermatve options.
Using BB Bold 9700
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Mar 16, 2010
Last week I bought a Bold 9700. I put in my SIM card and set up our 4 email accounts. All working fine. My husband has just gone aborad on business so has put his SIM card in it and is having problem downloading emails. I have bought another Bold 9700 for me so that we have one each now. Can I set up the device for the same 4 email accounts, so that we both have access to the accounts from our own device.
Also does he need to go through blackberry registration with his sim card so that he can access emails. As the device he is now using was originally set up with my sim inserted. He is abroad at the moment and is frantic that he may not be able to access his emails!! He is a bit of a technophobe, but from using the Bold 9700 with my sim card in he had no problem and found it very easy. Where have we gone wrong....
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May 2, 2010
I just downloaded the hero theme and it shows a mailbox for the email accounts.I pushed hide on one of the email accounts, and now it is showing a different icon than the "original" mailbox. How do I get it back to showing both mailboxes for my email accounts for the icons.
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Aug 24, 2010
For some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".
I used the search but was not able to find a solution.
I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:
- battery pull
- service books
- deleted the email account & re-added
I even did this combo: service books, deleted account, service books, added account & pulled battery.
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Aug 23, 2010
Can anyone please explain why i have a new 'mini orange envelope' icon with a 'thin swirly line round it' at the bottom of my folder on my 2 x hotmail accounts folders? They used to just be plain envelopes icons. Has something happened that I should be aware of or is something saved? What is this new icon alerting me to? or is this just a creative upgrade?(I auto-upgraded my BB Desktop Software to 6.0.0.40 recently, is this related?)I have always had a 'mini globe' icon at the bottom of my folder for my Gmail account. This has stayed the same. Does it perhaps represent a pop/hotmail account as opposed to a gmail-forwarded account?
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Feb 3, 2010
for new emails, the little red start dosnt show up on the little letter icon at the top of the screen.....but when i do a batter pull, it works, but then stops again.AND the cycle repeats, anybody got any ideas? thanks
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Jan 22, 2010
T-Mobile Bold 9700 OS 5.0.0.330...When I take pictures, it saves, but I don't see it in All Pictures folder. If I go to Explore > Media Card > Blackberry > Pictures, I see it there. How do I get it to show under All Pictures without having to go through ^that process?
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Aug 20, 2012
get signal on my phone Bold 9700.
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Jan 18, 2010
i just upgraded my Storm to the Bold 9700 a couple days ago. When setting up gmail through the "personal email setup" icon on the 9700, I add gmail successfully. My problems are below:
1. Sent messages from my gmail account on the computer, do not show up on my BB. I found that gmail made the fix to not have them appear in your inbox as new messages, but the sent messages don't even show up with a check mark. I made sure the "Hide Sent messages" option is set to "No" but this didn't fix the problem. Is there any way I can at least view the sent messages with a check mark next to them on my BB?
2. While trying to test out different scenarios, I found that email I send to myself on gmail don't show up on my BB. Is there any way to turn this back on?
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Jan 27, 2010
I am using two web based email providers, gmail and directbox.com. All my new emails go directly to my 9700, but not all of them go to my outlook. It seems like only unread emails go to my outlook, but then again, sometimes I also get emails to outlook after I have read them on my 9700. I want to receive ALL my emails in outlook, regardless if I have read them already or not.
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May 11, 2010
I have been through the many Google synching problems already and finally managed to get the calendar going as planned. However since last week all the entries are now showing twice, one in my "google calendar" and the same entry again in my "device" calendar. I would like to only show one of them as the default, but I can't set a default evidently, so in order to show the entries once only I need to select the calendar manually each time.
How can I
a.) get rid of the duplicates - or alternatively
b.) show one calendar as the default
c.) sync my tasks and show them on the calendar?
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Jun 3, 2010
My bb 9700 isn't showing my messages. I've tried changing the settings in my SMS inbox to show both messages and emails,but that doesn't work.
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May 26, 2010
Basically none of my contacts are showing up on my contact list, they seemed to have all been deleted! Also I am not using any filters. As well as this, all my text messages have no contact names assigned to them, just their number. However in my call log, my contacts names come up... And when I click on view contact through the call log, the contact's details all come up! For example, one of my contacts, John, is saved on my call log and when I click on view contact through the call log, his address and number comes up, so it is saved. However when he calls, his name doesnt come up. So I'm assuming my contacts are saved on my phone somewhere, but they dont seem to come up on my contact list or text messages!! I recently added my gmail account to my Blackberry.
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Sep 21, 2012
My Blackberry Bold 9700 keeps showing an error message "uncaught exception: Index0>=0"
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Jul 30, 2011
My Bold 9700 is not showing old messages in the device. It does however, show that they are there but only in draft mode without ANY DATA in them what so ever. I don't know what caused this but I updated, Facebook, Twitter, App World and WhatsAPP lately. I also deleted BB Maps as the device was running low on application memory. Now the Application center on trying to populate/update the list shows Error 404.there are some really important messages that I'd like to recover.I do have a back-up of the device but will restoring to the back-up delete my current messages (the ones after the back-up)?
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Jul 6, 2010
i have one piece of 9700 and i live in the UAE and have a 3g contract with my provider. But when i use the mobile it shows small edge icon and not big one.My simcard works in another bb 9700 but not this one, can anyone help me out?
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Jan 11, 2010
For my 9700 the carrier (China Mobile) shows up as @QhtY(triagle)(three horizontal lines).Anyone have any ideas? The SIM cards of other carriers show up perfectly fine. Reboots and battery pulls don't do anything. I've ungraded multiple OS's as well and the problem still persists.
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Mar 7, 2010
For some odd reason missed calls are not showing on my call log.And for reference I have done the following:
- Checked and searched forums / the web
- Did a battery pull
- Checked application memory, standing strong at 85 MB
- Memory card has 1.8GB As well
- Cleared browser history and other memory 'stuff' just for the sake of it
The problem is old Missed calls are showing, but the new ones aren't. I haven't got the slightest clue why really, and I'm hoping someone here can help me out.
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Jun 4, 2010
I have just changed from an 8900 to a 9700 and I am very happy with it!One little thing I can't figure out is that when I am dialing a number it says at the top 'my number:unknown number' How do I change this to display what my number is?
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Aug 13, 2010
Homepage is showing 1 text message icon, but inbox for SMS is empty. Tried battery pull to no avail, any ideas?
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Jul 5, 2010
I am using a Bold 9700 on AT&T and when someone calls me with a blocked number, "uknown caller" does not show up on my call log. It wont show that I received that call and won't give me a call history. Any help would be appreciated.
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Dec 29, 2011
My BB Bold won't charge and when I plug it in the LED shows pink?
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Jan 4, 2010
This is my first blackberry so this might be normal but when I look on blogs that have embedded videos on them nothing shows at all. If it wasn't for the site saying look at the video below I wouldn't even know that one exists. I can't see why the videos won't show as generally they are you tube videos anyway.
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Feb 2, 2010
When I first got the phone, the little red notification did show up above the letter when I got a new email. But after A certain time frame, it would go away. I then found out that after I do a battery pull, it fixes the problem for a while, but then it goes back to not showing the little red notification again. I was wondering if their was a way to fix this? or if its just a permanent bug.
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Aug 25, 2010
I sync my BB with Outlook via Google Calendar so the process goes Blackberry to Google Calendars to Outlook via a cable on my PC.
The problem I have is:
Create a calendar item in Outlook -> shows up fine in OWA and on the BB.
Create a calendar item on BB -> shows up in Outlook but not in OWA.
Anyone else come across this? Surely OWA reads the same info as the Outlook client? Why isnt it seeing the calendar item created on the BB?
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Jul 19, 2010
For some reason no ones display picture is showing up on my contact list. I have deleted and re install it and it still does not show up. I have even added myslef to see if my picture shows up!.
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Aug 21, 2012
I have a problem with my Blackberry 9700 and it has a message of App Error 200. I try to reboot it to safe mode but it wouldn't work, I'm trying to delete third party application I used to download in the internet but my phone stop working. I try also to update the software but the problem is the memory is full, I cannot delete the applications to free the memory because the phone stop working and in the screen you will only see app error 200. My device model is Blackberry 9700 PIN: 21F447D0 OS:5.0 Bundle 726 (v5.0.0.442 Platform 5.1.0.121)
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