IPhone 6 Plus :: Occasionally Can't Answer Calls Or Hang Up

Dec 6, 2014

My iphone 6 plus is less than a week old, and a problem that began on the second day seems to be getting worse

1. At times I am unable to answer an incoming call.The "answer" symbol is not responsive to touch, however much I try.

2. Likewise, after I mke a call and want to hang up, the "end call" symbol is not responsive to touch. (the entire screen seems to freeze, because nothing else responds to touch: the speaker, keypad, etc)

I have tried switching off and starting the phone (twice), the problem persists, and in fact the frequency seems to increase by the day...

Info:
iPhone 6 Plus, iOS 8.1

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I was trying out several different dialer apps. All was going well until I suddenly lost my dialer controls altogether. I tried going back to Hangouts and good dialers, but no luck. I even cleared/rebuilt device cache from the Startup menu.

Here is what's happening:

1. After I dial a number and hit the 'dial' key, it starts dialing. At the same time the dialer app goes away and I cannot get back to call controls. Cannot pull up the numeric pad.

2. From the top pull down menu I used to see a "call in progress" option which took me to the dialer controls. It is not there anymore.
3. The phone rings when I get an incoming call, but there are no controls to pick up or ignore.

Some additional information as this appears to be a tough one:

The last dialer app that may have caused this was 'ExDialer'. After I installed it, it started acting this way. After I uninstalled it and cleared the device cache, it remained the same no matter what dialer I choose.

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1. Bought phone. Flashed HSPL. Flashed Laurentius L26, no problems. Was being lazy so I didn't hard reset after flashing.
2. Flashed Dutty R14. Didn't hard reset after flashing. No problems for awhile and then the problem of not being able to answer calls appeared.
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4. Flashed Dutty 3.9XT wm6.1 rom. Hard reset twice after. Still having problem where I can't answer calls.

If anyone can help me figure out why my phone is doing this I'd really appreciate it, I'll even pay you some money on PayPal if you like because I really want to fix it. Here are some ideas I had as to why it's not working:

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- Touch HD isn't fast enough to run wm6.5 and be stable. No, because I tried it with a wm6.1 rom too and had the same problem.
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- Screwed up something in the SPL or something because I didn't hard reset after flashing the first 2 roms. Maybe, is this possible?
- Dropped my phone and somehow managed to break nothing but the mechanism involved in answering calls. Maybe, is this possible?

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I have restarted the phone;

Restored Factory Settings'

Upgraded to the latest firmware it will let me, being v20;

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