Galaxy S6 :: Can't Answer Calls?
Jul 22, 2015
I've got a brand new Galaxy S6 (unlocked), running 5.1.1 - I dial it, it rings, but there's no way to pick it up. I wake the screen (as its just black) - standard lockscreen, unlock, standard launcher - there's no dialler popup to answer the call or anything.I've dug through all the options and can't find anything that might be causing this, I haven't yet factory reset as I spent a load of time customising everything before noticing, sigh.Any clues to how I can debug this?
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Oct 19, 2015
My galaxy s6 wont let me answer calls, it rings but doesnt even show that a calls incoming and gives me no option to answer
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Jun 9, 2015
I have recently picked up a Galaxy S6 and have an issue with answering incoming phone calls. The phone will ring, but often when I pull it out of my pocket it the screen stays black and doesn't have an option to answer. If I unlock the phone with my fingerprint it just takes me to the home screen like normal and there is no option to answer the phone anywhere.
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Jul 24, 2014
1 or 2 out of 10 incoming calls, I am UNABLE to answer, the swiping right action just doesn't seem to work, the phone stops ringing but the screen keeps displaying the answer/ reject screen, like the one in the middle below:
I have even chosen to use the HOME button to answer incoming calls (the picture on the left above) but it doesn't work either... (I can't answer by swiping or hitting the home key).
Model Number: SM-G900W8
Android Version: 4.4.2
Baseband Version: G900W8VLU1ANF3
Kernel Version: 3.4.0-1947824
dpi@SWDD6012 #1
Mon Jun 16 11:53:24 KST 2014
Build Number: KOT49H.G900W8VLU1ANF3
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Apr 18, 2012
Started to get to grips with my S2 after switching over from Blackberry for business. Must admit, i'm quite enjoying it now! I still use an iPhone for personal so it's quite nice to have the comparison..Anyway, sitting at my desk with my headset on I would love to be able to answer my client calls and reply to SMS by using my PC instead of the phone itself. It may sound lazy but it'd be so much quicker to just stick it in a USB dock or something and then not have to worry about it again all day.Is this possible? I've seen something called MOBILedit but the reviews don't seem too clever.
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Jan 7, 2016
WHEN A CALL COMES IN AND I TRY TO ANSWER I IMMEDIATELY LOSE THE CALL.
I have set the Home button to answer calls and I could lose them that way OR if while using the phone and I get the little window from an incoming call with ANSWER or REJECT and I hit ANSWER I can lose call that way also.
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Jan 1, 2010
My phone works perfectly except I can't answer calls, when I press answer/ignore it freezes until it goes to voicemail and then comes back. I've flashed multiple roms and had the problem with all of them. I'm not using any special themes or anything, and the only software I ever install are HD Tweak and Finger Keyboard 2.1 and my radio 1.14.25.24. Here's a list of what I've done since I had the phone:
1. Bought phone. Flashed HSPL. Flashed Laurentius L26, no problems. Was being lazy so I didn't hard reset after flashing.
2. Flashed Dutty R14. Didn't hard reset after flashing. No problems for awhile and then the problem of not being able to answer calls appeared.
3. Flashed EnergyRom wm6.5 rom. Hard reset twice after. Still having problem where I can't answer calls.
4. Flashed Dutty 3.9XT wm6.1 rom. Hard reset twice after. Still having problem where I can't answer calls.
If anyone can help me figure out why my phone is doing this I'd really appreciate it, I'll even pay you some money on PayPal if you like because I really want to fix it. Here are some ideas I had as to why it's not working:
- Problem with rom flash. No, because I tried it with 3 different roms so far and had the same problem.
- Touch HD isn't fast enough to run wm6.5 and be stable. No, because I tried it with a wm6.1 rom too and had the same problem.
- Someone suggested it might be a problem with the battery. No, because I ordered new replacement batteries and tried them and had the same problem.
- Some of the settings in HD Tweak are incompatible with something in the roms I'm using. Maybe, is this possible? I don't really change much, just the softkeys and the highlight color and things like that.
- Screwed up something in the SPL or something because I didn't hard reset after flashing the first 2 roms. Maybe, is this possible?
- Dropped my phone and somehow managed to break nothing but the mechanism involved in answering calls. Maybe, is this possible?
Today I'm going to reflash HSPL, flash the stock HTC rom, hard reset twice, and see if I still have the problem. I don't know what else to do or what other possibilities there are. If anyone can shed some light on this issue, that would be great, because I really don't want to have to buy a new phone.
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Dec 15, 2011
When I get an incoming call on my Sprint Galaxy S II with my Plantronics Voyager Pro headset, I have to press answer on the phone, then hit keyboard, then hit 1 to answer the call (which is ridiculous, especially if I am driving). Is there a way I can set the phone so I can answer calls just by tapping my headset like all other phones I have had in the past?
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Jul 16, 2010
Never had problems with Nokia in the past, and after happily purchasing a Nokia X6-00 16GB in the month of March of this year, my thoughts on Nokia only reinforced WHY i've always gone with Nokia.
Now, i purchased the phone when i was living in England, i moved back to Cyprus in April shortly after the purchase and got the phone unlocked, put in a Cypriot Sim card with CytaMobile. Everything was just great.
This past month as been slightly less of a joy though, out of no fault of my own, the phone seems to stop recieving and making calls, all calls get diverted to my answer phone, and to solve this problem i have had to turn the phone off, then back on again. Problem solved.
That was until this morning. I can still recieve texts but if someone attempts to call me, they are greeted with a 'beep' and then the phone call ends on their end.
For me i am greeted with deadly silence, then a little notification saying 'No Answer'.
I have restarted the phone;
Restored Factory Settings'
Upgraded to the latest firmware it will let me, being v20;
Still no luck, i am hoping it is not an internal problem with the phone, as in Cyprus as far as 'Offical' nokia care points are non-existant. The SIM card is on a contract, so if my phone had been cut off, so would my messaging and my internet which are all still in-use, and work just fine without problems.
On another note, if you are unable to find a cause for that problem, maybe you can give me a quick reasoning on why the phone shuts itself off when i choose the facebook application on occasions. Again only over the past month has this been happening.
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Apr 25, 2015
When someone calls me and I want to answer the call by swiping the green button I got nothing even I can't end the call by swiping the red button or even by pressing the lock key. I have to wait until the caller ends the call and then I call him back.
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Jul 8, 2011
My torch was working perfectly fine in the morning , but now i'n not able to answer the calls : the phone rings and when i press the answer button, it the tune stops but i'm still not connected , another problem is that when i call someone they cannot hear me .
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Oct 9, 2011
My Blackberry is around 4 months old and has not been the best phone i have ever had, but does the job, or did until this morning and for some reason when i left the handset the phone goes off. I am unable to answer the phone when it rings if i left the handset? The torch screen is only working but not as it should be very slow.
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Apr 12, 2010
I have an alltel htc pro flashed to cricket that wont answer calls when ever i receive calls. Any one know how to fix this issue?
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Mar 12, 2011
I have a cell phone so I can place and recieve calls and my 9330 won't place calls (it "connects" but there s no sound and when the person "I called" answers there is a clicking sound), answer calls (it rings, and the "talk" nor "select" buttons work) nor play media files through the media plaers (I always get the same error msg "there was an error in playback"). I have no idea if it is related, but "app world" disappeared as well as any screen identifying the OS. I am stymied, frustrated and on my way to being really upset.
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Mar 10, 2011
I just got my new Curve 9330 yesterday and I've gotten a few incoming calls and I can't answer them. I hit the green send button, or the blackberry key and try to select answer. Nothing works. I don't get the little spinning egg timer like other complaints have mentioned. It just rings and goes to missed call.
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Jun 26, 2014
Ever since the last update, I am having a hard time answering calls when the screen is locked(off). You are supposed to slide it up to answer calls but I try and try to slide it and it won't answer. I have tried tapping all around the screen also. Nothing.
I see the icons move when I slide across them, but they don't respond.
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Dec 16, 2014
When my phone rings the screen is black and if I turn power on it hangs up calls. If my phone is on and it runs there is no way to answer it unless I use put up to ear option and then I can't see who's calling before I answer because it doesn't show any information. Started doing this after recent update...
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Jun 5, 2012
Are there any apps which allow us to answer incoming calls automatically after n number of rings? Just like an answering machine
Info:
iPhone 3GS, iOS 5
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May 18, 2012
Cant answer calls, cause answerring buttons are disappeared. I not see 'answer' & 'ignore' buttons on incoming calls screen
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Dec 11, 2014
I just upgraded to 8.1.2 mistake. I can't answer calls now. This happened right after update. Losing faith with Apple
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Jul 16, 2010
I updated my E55 software to the latest one and now if a call comes in, the phone sometimes just freezes, no button responds and I cannot answer the call !
Is there any possibility to revert software back to older version ?
I had no problems before
Also please fix the phonebook bug , if one name has several numbers , I cannot call either of them , it just cancels it.
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Apr 24, 2010
Have a problem with my nokia n95 8gb 2. after downloading music from my pc,i have to have my phone on loud speakerto answer and recive calls. i have updated my software,tried restarting the phone on factory settings,but no luck so far. the phone rings ok and everything seems good,but once i answer or make a call i has to be put on loudspeaker to hear.
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Sep 1, 2012
Phone rings but upon selecting answer button, i cannot hear caller nor they, me. Auto answer is set to Out of Holster. Using 7.1 Bundle.
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Mar 5, 2011
is there a way (setting or app) to set the actual buttons for answer/ decline a call instead of the touch screen?
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May 3, 2012
My experia ray is only a few months old but all of a sudden if an incoming call comes thru I cannot answer it as the touch screen will not work. It works perfectly with everything else.
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Jan 21, 2016
When my LG G3 phone rings I do not get any options to answer the call and if the phone screen is sleeping it does not waken up, I can make calls and receive call but just cannot answer them......
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Nov 8, 2014
Since the latest software uppdating, I cannot answer incoming calls. The phone is ringing but no botton for answering shows up.
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Dec 15, 2014
When somebody calls me, the screen remains "black". I can`t see any answer option or who is calling.
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Oct 8, 2014
I've had a brand new Xperia Z3 less than a week and I can see when I am getting an incoming call. But, if I'm texting at the time, although I can see the call notification I can't respond to it and the buttons disappear from the bottom of the screen. The slide down options from the top of the screen also disappear. The phone just freezes and I have to restart the phone every time. I don't know if it's doing this with other apps, or whether it's just the messaging app.
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Nov 19, 2014
I'm unable to answer any incoming calls because the display becomes unresponsive. If the screen is blank, it remains blank until the phone stops ringing. If the screen is active, it remains active but unresponsive for the duration of the ring. I'm still using Kit Kat 4.4.4.
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Mar 18, 2014
I have a Nexus 5 running Android Kit Kat 4.4.2. Overall this is a great phone but i am facing some issues that i will describe below:
1) This i noticed 2 months ago. I dont know if it still has it: I was calling a friend and he didnt answer. Then the whole day i was waiting for him to call back but he never did (at least according to my phone). When i called him again he told me that he called me back, the phone rang 3 times and then he got the message we get when someone rejects the call or the phone is out of battery. I never had a missing call to know that he called back. This is a very tricky error, since maybe you are missing incoming calls from your boss. To you it appears like you never received the call, but to your boss it seems like you are ignoring him. Not a good thing.
2) This is a problem i am getting for the last 2 months. When someone calls and the device is sleeping, i hear the ringing, i unlock the phone but what i get is the main page of the device. No incoming call notification, no dialer, nothing.Only the ringtone. If i press the phone app i get 3 choices:
a) use touch tone keypad
b)return to call in process
c)add call
Pressing "return to call in process" doesnt do a thing. To see who has called you, you must go to the missed calls after the ringing is over. Also if you dont restart the device, the problem stays there. The only solution is to restart the device. After restarting the device the problem goes away for 2-3 days and then it happens again.
I dont know if other Nexus 5 owners are experiencing the same problems, but since a smart phone is based on making and receiving calls, these 2 problems must be addressed by Google ASAP.
Also, i am not willing to factory reset my device, if i am not sure that this will 100% solve the problem.
PS1: My device is NOT rooted.
PS2: My brother's Nexus 4 started having the same problem (problem number 2) after updating to Kit Kat 4.4.2. But not in the same frequency as my Nexus 5.
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