HTC :: Touch HD Can't Answer Calls / When Press Answer / Ignore / Freezes Until It Goes To Voicemail
Jan 1, 2010
My phone works perfectly except I can't answer calls, when I press answer/ignore it freezes until it goes to voicemail and then comes back. I've flashed multiple roms and had the problem with all of them. I'm not using any special themes or anything, and the only software I ever install are HD Tweak and Finger Keyboard 2.1 and my radio 1.14.25.24. Here's a list of what I've done since I had the phone:
1. Bought phone. Flashed HSPL. Flashed Laurentius L26, no problems. Was being lazy so I didn't hard reset after flashing.
2. Flashed Dutty R14. Didn't hard reset after flashing. No problems for awhile and then the problem of not being able to answer calls appeared.
3. Flashed EnergyRom wm6.5 rom. Hard reset twice after. Still having problem where I can't answer calls.
4. Flashed Dutty 3.9XT wm6.1 rom. Hard reset twice after. Still having problem where I can't answer calls.
If anyone can help me figure out why my phone is doing this I'd really appreciate it, I'll even pay you some money on PayPal if you like because I really want to fix it. Here are some ideas I had as to why it's not working:
- Problem with rom flash. No, because I tried it with 3 different roms so far and had the same problem.
- Touch HD isn't fast enough to run wm6.5 and be stable. No, because I tried it with a wm6.1 rom too and had the same problem.
- Someone suggested it might be a problem with the battery. No, because I ordered new replacement batteries and tried them and had the same problem.
- Some of the settings in HD Tweak are incompatible with something in the roms I'm using. Maybe, is this possible? I don't really change much, just the softkeys and the highlight color and things like that.
- Screwed up something in the SPL or something because I didn't hard reset after flashing the first 2 roms. Maybe, is this possible?
- Dropped my phone and somehow managed to break nothing but the mechanism involved in answering calls. Maybe, is this possible?
Today I'm going to reflash HSPL, flash the stock HTC rom, hard reset twice, and see if I still have the problem. I don't know what else to do or what other possibilities there are. If anyone can shed some light on this issue, that would be great, because I really don't want to have to buy a new phone.
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Apr 22, 2015
Just about a week ago, my phone started to act up by not showing the option to answer or ignore incoming calls. I've tried restarting the phone and messing with setting but nothing.
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Jun 28, 2011
If the screen is off and resting, when a phone call comes in, you have to SLIDE to answer.If the screen is on, or I am within an app doing something on the phone and a call comes in, then it becomes TOUCH to answer.Anybody else noticed this??I hate it because the slide lock is super laggy since the update. I would much rather it be touch all the time. Wasn't it this way with Froyo?
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May 10, 2012
I wish Motorola would get this right on its phones, although it may be an Android issue.When I'm on a headset the phone is in my pocket. I have pocket detection on. When a call comes in (on call waiting) the screen pops up and becuase there is an answer button rather than a swipe, without fail, the incoming call is answered.
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Jul 16, 2010
I updated my E55 software to the latest one and now if a call comes in, the phone sometimes just freezes, no button responds and I cannot answer the call !
Is there any possibility to revert software back to older version ?
I had no problems before
Also please fix the phonebook bug , if one name has several numbers , I cannot call either of them , it just cancels it.
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Apr 12, 2010
I have an alltel htc pro flashed to cricket that wont answer calls when ever i receive calls. Any one know how to fix this issue?
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Apr 26, 2010
I have updated my mobile 5800 xpressmusic firmware to V50.xx. After the update, whenever I receive calles, I am not able to answer the calls by touching the screen, when I get call, I am seeing 2 option in the screen
1. Answer
2. Unlock
if I touch the option "answer" it is not working, I need to unlock first then need to touch the "answer" to attend the call,can some one help me what could be the probem?
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Sep 6, 2012
This is very frustrating! My phone has recently started ringing when I'm receiving incoming call but the screen remains idle and doesn't display who's calling. It also doesn't display the answer/ignore options and will continue to ring until I switch the phone off! I have also been receiving 'Unknown' calls from known numbers too.
I have looked through your forums and have read the Settings/Personalisation/Manage Notifications fix. I am in the UK however and my settings don't appear to have these options at all. I am a carer for my 2 year old daughter and depend on my phone for doctor/hospital appointments, physio, emergencies etc. I have a few months left on the contract and if I am very tempted to settle contract early as the phone is no use to me while it is doing this.
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Feb 10, 2011
How get back the old way to
- unlock
- answer calls (want just a green button)
- don't answer calls (want just a green button)
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May 9, 2011
My brand new BB Bold 9780 freezes when I answer the phone.I then have to take battery out and re-start etc. Have deleted all unused apps, haven't uploaded any new ones, have upgraded OS6 etc.Does anyone know what else I can do?Bought it in brand new (sealed box) off Ebay so what are my warranty options?
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Jul 16, 2010
Never had problems with Nokia in the past, and after happily purchasing a Nokia X6-00 16GB in the month of March of this year, my thoughts on Nokia only reinforced WHY i've always gone with Nokia.
Now, i purchased the phone when i was living in England, i moved back to Cyprus in April shortly after the purchase and got the phone unlocked, put in a Cypriot Sim card with CytaMobile. Everything was just great.
This past month as been slightly less of a joy though, out of no fault of my own, the phone seems to stop recieving and making calls, all calls get diverted to my answer phone, and to solve this problem i have had to turn the phone off, then back on again. Problem solved.
That was until this morning. I can still recieve texts but if someone attempts to call me, they are greeted with a 'beep' and then the phone call ends on their end.
For me i am greeted with deadly silence, then a little notification saying 'No Answer'.
I have restarted the phone;
Restored Factory Settings'
Upgraded to the latest firmware it will let me, being v20;
Still no luck, i am hoping it is not an internal problem with the phone, as in Cyprus as far as 'Offical' nokia care points are non-existant. The SIM card is on a contract, so if my phone had been cut off, so would my messaging and my internet which are all still in-use, and work just fine without problems.
On another note, if you are unable to find a cause for that problem, maybe you can give me a quick reasoning on why the phone shuts itself off when i choose the facebook application on occasions. Again only over the past month has this been happening.
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone.
The new version is **bleep**.Also, when I set an alarm, I can't silence it, or stop it using the touch screen.This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it.
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May 26, 2015
Nexus 5 16gb
My wife hates the swipe method of answering . Is there an app which might show "answer"or"decline" on screen.
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Jun 19, 2012
My phone is a Nokia 700. I would like to answer my phone in speakerphone mode, rather than answering, waiting, and then pressing the speakerphone icon. Is there an app or a setting to allow this please
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone. The new version is **bleep**. Also, when I set an alarm, I can't silence it, or stop it using the touch screen. This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.
I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it. can I revert back to V31?
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Jul 8, 2011
My torch was working perfectly fine in the morning , but now i'n not able to answer the calls : the phone rings and when i press the answer button, it the tune stops but i'm still not connected , another problem is that when i call someone they cannot hear me .
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Oct 9, 2011
My Blackberry is around 4 months old and has not been the best phone i have ever had, but does the job, or did until this morning and for some reason when i left the handset the phone goes off. I am unable to answer the phone when it rings if i left the handset? The torch screen is only working but not as it should be very slow.
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Jul 22, 2015
I've got a brand new Galaxy S6 (unlocked), running 5.1.1 - I dial it, it rings, but there's no way to pick it up. I wake the screen (as its just black) - standard lockscreen, unlock, standard launcher - there's no dialler popup to answer the call or anything.I've dug through all the options and can't find anything that might be causing this, I haven't yet factory reset as I spent a load of time customising everything before noticing, sigh.Any clues to how I can debug this?
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Mar 12, 2011
I have a cell phone so I can place and recieve calls and my 9330 won't place calls (it "connects" but there s no sound and when the person "I called" answers there is a clicking sound), answer calls (it rings, and the "talk" nor "select" buttons work) nor play media files through the media plaers (I always get the same error msg "there was an error in playback"). I have no idea if it is related, but "app world" disappeared as well as any screen identifying the OS. I am stymied, frustrated and on my way to being really upset.
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Mar 10, 2011
I just got my new Curve 9330 yesterday and I've gotten a few incoming calls and I can't answer them. I hit the green send button, or the blackberry key and try to select answer. Nothing works. I don't get the little spinning egg timer like other complaints have mentioned. It just rings and goes to missed call.
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Oct 19, 2015
My galaxy s6 wont let me answer calls, it rings but doesnt even show that a calls incoming and gives me no option to answer
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Jun 9, 2015
I have recently picked up a Galaxy S6 and have an issue with answering incoming phone calls. The phone will ring, but often when I pull it out of my pocket it the screen stays black and doesn't have an option to answer. If I unlock the phone with my fingerprint it just takes me to the home screen like normal and there is no option to answer the phone anywhere.
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Jul 24, 2014
1 or 2 out of 10 incoming calls, I am UNABLE to answer, the swiping right action just doesn't seem to work, the phone stops ringing but the screen keeps displaying the answer/ reject screen, like the one in the middle below:
I have even chosen to use the HOME button to answer incoming calls (the picture on the left above) but it doesn't work either... (I can't answer by swiping or hitting the home key).
Model Number: SM-G900W8
Android Version: 4.4.2
Baseband Version: G900W8VLU1ANF3
Kernel Version: 3.4.0-1947824
dpi@SWDD6012 #1
Mon Jun 16 11:53:24 KST 2014
Build Number: KOT49H.G900W8VLU1ANF3
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Jun 26, 2014
Ever since the last update, I am having a hard time answering calls when the screen is locked(off). You are supposed to slide it up to answer calls but I try and try to slide it and it won't answer. I have tried tapping all around the screen also. Nothing.
I see the icons move when I slide across them, but they don't respond.
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Dec 16, 2014
When my phone rings the screen is black and if I turn power on it hangs up calls. If my phone is on and it runs there is no way to answer it unless I use put up to ear option and then I can't see who's calling before I answer because it doesn't show any information. Started doing this after recent update...
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Jun 5, 2012
Are there any apps which allow us to answer incoming calls automatically after n number of rings? Just like an answering machine
Info:
iPhone 3GS, iOS 5
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Apr 18, 2012
Started to get to grips with my S2 after switching over from Blackberry for business. Must admit, i'm quite enjoying it now! I still use an iPhone for personal so it's quite nice to have the comparison..Anyway, sitting at my desk with my headset on I would love to be able to answer my client calls and reply to SMS by using my PC instead of the phone itself. It may sound lazy but it'd be so much quicker to just stick it in a USB dock or something and then not have to worry about it again all day.Is this possible? I've seen something called MOBILedit but the reviews don't seem too clever.
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May 18, 2012
Cant answer calls, cause answerring buttons are disappeared. I not see 'answer' & 'ignore' buttons on incoming calls screen
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Dec 11, 2014
I just upgraded to 8.1.2 mistake. I can't answer calls now. This happened right after update. Losing faith with Apple
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Apr 24, 2010
Have a problem with my nokia n95 8gb 2. after downloading music from my pc,i have to have my phone on loud speakerto answer and recive calls. i have updated my software,tried restarting the phone on factory settings,but no luck so far. the phone rings ok and everything seems good,but once i answer or make a call i has to be put on loudspeaker to hear.
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Sep 1, 2012
Phone rings but upon selecting answer button, i cannot hear caller nor they, me. Auto answer is set to Out of Holster. Using 7.1 Bundle.
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