IPhone 5c :: Not Ring On Calls Or Sound Alert For Text Messages Even Set In Settings

Sep 12, 2014

My IPhone 5c stopped alerting me to text messages. I have gone into settings, went to sounds, scrolled down to messages & selected an alert tone. IPhone will only vibrate on texts, volume is turned up. It stopped ringing for phone calls too and will only vibrate.  It is super armored with an Otterbox and has not been dropped or broken.Â

I turned off vibrate. I have even went to Settings General and Reset the Phone totally.Â

Volume is turned up. Text and Ringtone for Calls was set in settings. It plays them fine when I choose them.Â

I have no more updates available for the phone   Update is current OS 7.1.2

Info:
iPhone 5c, iOS 7.1.2

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