BB Storm 9500 :: No Sound On Calls Or Messages
May 18, 2010
For some reason whenever I set my phone to any sound setting with sounds (not silent/vibrate) my phone won't make any sounds when I receive messages or calls. I use Normal sound setting and I have everything set to specific sounds but when I click "Try it" it does everything I set except for make noise. Am I doing something wrong or is there something wrong with my phone or what?
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Apr 16, 2010
I've just bought a Storm 2 and I am not happy at all.I thought Blackberry would market & sell a product after have been well tested and ready to go.My Storm2 does not have anything installed just the stuff which came with the smartphone. By other way, my Blackberry does not have any service running: Email, Internet, any other apps. I just have been used to call and get incoming calls and to synchronize with Outlook.
1. The problem 1. is that very often my calls (in or out) are interrupted. I loose the signal, with no one other advise or signal. Suddenly I don't hear anything anymore.
2. The problem 2. is that during calls I often get OS restart. Suddenly during a voice comm the phone turns off and restart. When it turns on again, alone, he gives the following message:
"Uncaught Exception: Missing Resource Net.Rim.Device.Apps.Internal.Bis.Resource.BISClient"
Frequently - typically once a day - I synchronize the Storm 2 and consequently get it online updated.This is stopping me to use my new phone. Keep using my old iPhone and start thinking that using Desire or iPhone would be much better.
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Jan 22, 2010
is there a way i could move my old sms messages from my old phone (sony ericsson) to my new storm 9530?
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Apr 7, 2010
My alarm will not sound, it just vibrates once then immediately goes to snooze mode. I've tried changing the settings, but it still will not play my sound. It does play the sound when I "try it", but not when alarm is set. I really need my alarm to work properly!
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Jan 19, 2010
I am using the Blackberry Storm, I believe the 9530 (its the first gen). Anyway, just recently my text messages only stay for a couple of days and then they delete themselves or simpley disappear.
There have been numerous cases where I need the information someone sent me in those messages, but I can't seem to find them. Is there something wrong with how the phone is set up? Is this a memory thing? Is there a way to get those messages back, are they stored somewhere?
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Apr 11, 2010
I have a dumb question.i just got home with my new storm 9520.when i play a music i hear sound from only 1 speaker of phone that is under the phone. ( the place from we speak while on call)is it suppose to be this way?.i thought there must be 2 speakers for sterio sound one on top from where we hear a call and one at bottom from where we speak on call.
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Jan 26, 2010
I can dial out and I know the phone connects to the other party (says connected) but I can't hear anything. The phone is not on mute and the volume dial is properly adjusted.Also, the voice recognition software stopped working just before this problem came up. Both problems now are present together.
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Mar 19, 2010
I have recently updated to the new OS via desktop manager. Shortly afterwards i have noticed missing calls and messages. The vibrate alert works & the light flashes but no sounds. I have expeirienced a similar but different issue on the last update, where all ringtones and sounds were ereased from the phone, resolution was go back to previous update and re apply update.
After a number of battery out reboots i have unfortunately not had success in correcting the fault. I note that the keypad tones are also gone when attempting to make a call. I have tried playing audio files and have no sound unless i switch to speakerphone, have considered that perhaps the speaker has failed or the issue has disabled the main speaker, guessing the ringer would use this...the phone works fine i.e the speaker next to ear works o.k but no evidence of any audio from the one on the back. In my few hours of exploring and proding the device i have discovered that the mute button seems to not do anything...
Can anyone offer some guidance or suggest a solution. I have trawled the forum a bit and found similar but not same descriptions, have explored all suggestions but have come up short
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May 18, 2010
I have had a Blackberry Storm for about 2 months. I have found that when making a call, the phone regularly cuts out. Has anyone else experienced this?
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Jun 23, 2010
I'm wondering if it's possible to create a sound profile that will only ring/vibrate if a specific contact is calling or texting? Basically I don't want to be woken up in the middle of the night if someone else calls or texts, but it's important that I get calls or texts from this person regardless of the time of night.
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May 8, 2010
I can't even answer calls. I do a battery pull every 24 hours. I'm completely upgraded to the current os. What can I do to fix this? I've always treated my BB good but I"m ready to throw it against a wall. Whats the point of having a phone if I can't answer the darn thing?
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Jan 8, 2010
I unlocked my 9530 and everything works great except I cant make or receive calls and so I went through the trouble shooting process from blackberry and I need to switch my active phone number and it said to click on my number on the phone screen and switch to the number I need to be there, well I try clicking on the number and nothing happens so I cant figure out what else to try.
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Mar 11, 2010
I bought a 9530 and Unlocked it. I inserted my ATT sim card and it won't make or receive calls. I am not to worried about the data plan at this point. I just want be able to call and get calls. Am I missing something? The phone was from Verizon. I unlocked it but when I restore connections, it still says verizon wireless as the network, even with my ATT sim card installed.
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Jul 16, 2010
I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".
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Mar 27, 2010
hi as of a couple of days ago i cant receive bbm messages but i can send out to people.
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Apr 8, 2010
I have some PIN messages that won't delete. I can (and have) deleted earlier and later than the ones that won't delete. Can anyone tell me what's going on and how to get rid of those PIN messages?
BTW...on a Storm 2 (9500) with Telus Mobility (Canada) as provider...
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May 8, 2010
Device info
Carrier: SaskTel
Model info and OS: Storm 1 - running v5.0.0.419
Apps and free space
File free: 23251133 bytes
Apps installed: none
BT device: none
I have one contact in my address book that is acting stangely. When he (and it seems only he) sends me an SMS, his first (and only his first) shows up under the name of another contact in my list. After my response, if I am able to figure out it is him, everything then seems to work normally until he starts a new sms conversation sometime later. This has only started since updating my OS earlier in the week. As you can immagine this could lead to some serious confusion.
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Aug 23, 2010
Unlocked my verizon bb storm yesterday. It is now an AT&T carrier bb. It made/received calls all day.
Updated the phone via USB cable to the latest software.
Didn't notice anything was wrong today at first. Set my email up today, and it works great along with the txt messaging.
However I cannot make or receive calls. It keeps saying "Congestion". I have called AT&T and they say there is no congestion in my area and told me they can't help me because this phone isn't for at&t and blah blah blah.
I don't know what to do now. Any ideas of things I can try?
I do know that I had to make room for the update and barely had room if this means anything.....
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Feb 21, 2010
This started happening in the last couple of days. my phone makes calls one after the other. I have no idea what happened. My phone has always been flawless. It even makes calls while I am talking on the phone.
I called Verizon and they have a reconditioned phone waiting at a local store. I hate to give up my phone for someone elses problem phone.
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Mar 9, 2010
On my Blackberry Curve 8330 I could listen to music via bluetooth, then place a call using the headset's voice-dial button. When the call ended the music would restart. But on my shiney new Storm2 9550, this doesn't work. After the call ends, the phone just stays at the dial screen. Any suggestion on what I could try?
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Jul 31, 2011
My blackberry storm 9500 comes up with a head phone sign wen ever I make or receive a call. This blocks my conversation with the caller. But when I insert a headphone I can speak with my caller freely...
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Feb 19, 2010
Why does my Storm not keep old SMS messages? Why does it not warn me that they get deleted? Why is there no noticeable way to manage the goddamn 1GB of onboard memory so that this DOES NOT HAPPEN? It's unbelievably ridiculous, as opposed to e-mails there is NO backup for SMSes, which can often be quite personal and irreplaceable.Is there any way I can get them back? NO phone has ever done this before! Windows Mobile, PalmOS, Symbian ALL keep ALL messages, even a 10$ Nokia would tell you the memory is full without deleting anything!!
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Aug 14, 2010
I can't seem to send text messages (but i can receive them). I'm told by my carrier that i need to change my service center number (and they provided it). I've been looking all over the phone for this option, and can't seem to find it. I keep seeing posts saying "On your device: Options > SMS > Service Center." but "service center" does not appear when i go to options>SMS text. I see the following; screen options conversation style: show names: message options priority: callback number: disable autotext: so my question is;, where do i find this?
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Jun 21, 2010
Ever since my phone did a software update I can no longer send video messages unless I send them via bluetooth. The option to send the SMS or MMS was removed. Any ideas on how to reinstate this?...
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Jan 24, 2010
I just updated my Storm to OS 5 using Desktop Manager and it backed up and restored everything except my existing MMS messages. Is there any way I can get these back? Can I find out if they are just not displaying somehow or if Desktop Manager backed them up and just didn't restore them?
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Jul 13, 2010
Ive had the storm since it came out never any issue until a couple of weeks ago .
long story short i would make a call with 100% battery talk for 2-3 minutes the led on the phone would go red, phone would try to restart but would not until i did a battery pull .
once restart was complete my battery would be drained to the point that radio would get shut off.
I am currently using one of my old phones until i can find a solution for this problem any help would be great I miss my storm.
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May 2, 2010
I have a Blackberry 9500 Storm locked to Vodafone and recently bought an unlock code from Ebay to use on my Orange sim. After following the unlock procedure the phone accepted the orange sim and shows "security disabled". But I can't use the phone to make or receive calls and texts. I have checked the network settings and they are showing up orange. I have contacted the ebay seller but they just said check sim card activated - which it is.
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Mar 3, 2010
Since the early days appeared the notorious problem of red and green buttons that you "lock" and you can not call or close calls. Problem afflicting the Storm 2 in the world. Sent to help with a few days of life, is lying there for three weeks along with many other Storm 2 "pending rules from theBlackberry." In short, no they have not even touched and expect the Bleckberry tell them what to do. Needless to say that with the gentlemen of the Blackberry is impossible to talk!
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Jun 4, 2010
alright so i have threaded messaging on my storm 9530 and i was looking at one of my txt convos and scrolling up and it was getting kind of complicated cause i was trying to access a message from about two weeks ago but i txt so much after about 5 minutes i was only up to maybe 3 days ago. Is there a way i can organize my txts like bbm has it where its in a folder marked person and followed by date ? this would make my life so much easier.
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Jun 15, 2010
Is there anyway to group all text messages from one person so you don't see all of them in your inbox? You just choose one and can view the whole conversation from there?
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