BB Storm 9500 :: Red And Green Buttons That You Lock - Can Not Call Or Close Calls
Mar 3, 2010
Since the early days appeared the notorious problem of red and green buttons that you "lock" and you can not call or close calls. Problem afflicting the Storm 2 in the world. Sent to help with a few days of life, is lying there for three weeks along with many other Storm 2 "pending rules from theBlackberry." In short, no they have not even touched and expect the Bleckberry tell them what to do. Needless to say that with the gentlemen of the Blackberry is impossible to talk!
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Apr 25, 2010
Ok this is my situation. I have a blackberry curve from tmobile. My sister got a new phone so she gave me her blackberry storm 9350. I went to a cell phone shop around my area and they unlocked the storm so i can use it with my tmobile sim card. I put on the sim card and i thought everything was working perfect but then i found out that i have multiple problem.
The good: I can make calls, i can use the internet.
The bad: when i place a call my sister number appears in the other person phone (not my tmobile number), i cant call my voicemail, cant setup my email, cant receive calls and more problems i still havent discovered lol.
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Jul 30, 2010
My lock button on the upper left and call button is not working. Is this an OS problem? how will i solve it?
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Jun 8, 2010
I have had my storm for a week now and after restarting to finalise deleting some apps this green flashing LED light came on. But it's not like a coverage indicator where it flashes constantly it flashes 8 times then goes of for about 5 minutes and then flashes again.
So I tried a battery pull to see if it would go away and the green LED did but now the exact same thing is happening except the LED is red (flashes 8 times stops for 5 mins flashes 8 times and so on)
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Feb 10, 2010
My 4 buttons at the bottom stay lit up after the screen dims out. Any suggestions? I use storm slider, and it seems to happen both when i use the lock button & when it just dims out after time.
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Feb 21, 2010
today i tried to use my camera and i got an error message. Message told me that the camera was unable to open and to close any programs that are open before i try again. The only programs that are open are the necessary ones.
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Jul 20, 2010
About 3-4 weeks ago...my screen starting acting strange. When I would hover a button (not clicking it...but to make it blue)...other buttons would become blue as well. Or the button I was hovering wouldn't turn blue and another would. When I would actually click the button...say for messages...the browser would start instead. Also...sometimes I would have the browser or gmail app open and after I clicked the BB button to bring up the menu...it would be completely frozen. It's like this periodically...but always occurs after a call...and the phone won't work for a good 1-2 minutes. This became worse and worse. So I finally did a complete reinstall of BB 5.0.0.328. Things were better for a week or so...and then it went downhill again. I haven't dropped my phone or added any new applications in months.
I have Verizon warranty...but if I go in there I have a feeling they are going to tell me that its a software issue and not hardware. I really don't know what it is...I just want the phone to work again.
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Jun 3, 2010
Have the Storm 2 and have it set with a password lock. Since sometime in mid-April, I have intermittently had an issue with it locking me out and requesting "to unlock, enter ""blackberry"" to continue." I have entered the "blackberry" password but the phone does not respond to it. I have tried turning it off and also a battery pull.... only thing that clears it is hooking it to my laptop and opening the Blackberry software program. This is rather annoying and inconvenient.... don't want to carry around my laptop in case my phone doesn't work. I have not been successful in resolving this....
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Jan 29, 2010
Using 9550 in 3G network is OK, but when I make a phone call in GPRS, BB cutts the call after 15 - 20 sec. Haw can I resolved it?
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Apr 16, 2010
I've just bought a Storm 2 and I am not happy at all.I thought Blackberry would market & sell a product after have been well tested and ready to go.My Storm2 does not have anything installed just the stuff which came with the smartphone. By other way, my Blackberry does not have any service running: Email, Internet, any other apps. I just have been used to call and get incoming calls and to synchronize with Outlook.
1. The problem 1. is that very often my calls (in or out) are interrupted. I loose the signal, with no one other advise or signal. Suddenly I don't hear anything anymore.
2. The problem 2. is that during calls I often get OS restart. Suddenly during a voice comm the phone turns off and restart. When it turns on again, alone, he gives the following message:
"Uncaught Exception: Missing Resource Net.Rim.Device.Apps.Internal.Bis.Resource.BISClient"
Frequently - typically once a day - I synchronize the Storm 2 and consequently get it online updated.This is stopping me to use my new phone. Keep using my old iPhone and start thinking that using Desire or iPhone would be much better.
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Apr 6, 2010
Like a lot of people, the OS x.607 update caused some problems for me. Does anyone know how to get the Lock Icon back for the home screen? I know that you can physically hit the real button on the device, but I want the virtual lock icon. Anyone figure this out?
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Nov 23, 2015
After a call is placed, how do I lock screen to keep from hitting buttons on samsung galaxy s6?
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Jan 6, 2010
Ever since I upgraded to OS 5.00.328 my storm's screen lock has not worked properly. When I try to unlock it, it will immediatly lock back up on its own and I have to unlock it 2-3 times before it will stay unlocked. I also have the same problem when trying to lock the screen, it unlocks itself 2-3 times before it will stay locked. Has anyone else had this problem?
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Aug 4, 2010
I am a brand new user to Blackberry so I still don't know all the ins and outs, I'm hoping someone here can help me out.I have a Storm2 that is about 2 weeks old, it has been working great up until yesterday when the lock screen button just stopped working. I am referring to the method of tapping the power button on the top left to add and remove the lock.The power button still works to turn the phone on etc, but just wont lock the screen. As you can imagine this makes life very difficult with a touch screen phone.
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May 18, 2010
For some reason whenever I set my phone to any sound setting with sounds (not silent/vibrate) my phone won't make any sounds when I receive messages or calls. I use Normal sound setting and I have everything set to specific sounds but when I click "Try it" it does everything I set except for make noise. Am I doing something wrong or is there something wrong with my phone or what?
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May 18, 2010
I have had a Blackberry Storm for about 2 months. I have found that when making a call, the phone regularly cuts out. Has anyone else experienced this?
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Jan 6, 2010
my storm fell out of my holster a week ago and scratched it around where the lock button and mute button are and the lock button is hard to press down to get it to lock i used to be able to hold it in one hand and lock it with just my finger. now i have to use my other hand and press real hard on it to get it to lock and sometimes it takes a few seconds to unlock and then sometimes it will unlock and then re lock right away and vise versa. im gonna get a new cover for the scratched area but has anyone fixed this before.
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May 8, 2010
I can't even answer calls. I do a battery pull every 24 hours. I'm completely upgraded to the current os. What can I do to fix this? I've always treated my BB good but I"m ready to throw it against a wall. Whats the point of having a phone if I can't answer the darn thing?
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Jan 8, 2010
I unlocked my 9530 and everything works great except I cant make or receive calls and so I went through the trouble shooting process from blackberry and I need to switch my active phone number and it said to click on my number on the phone screen and switch to the number I need to be there, well I try clicking on the number and nothing happens so I cant figure out what else to try.
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Mar 11, 2010
I bought a 9530 and Unlocked it. I inserted my ATT sim card and it won't make or receive calls. I am not to worried about the data plan at this point. I just want be able to call and get calls. Am I missing something? The phone was from Verizon. I unlocked it but when I restore connections, it still says verizon wireless as the network, even with my ATT sim card installed.
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Jul 16, 2010
I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".
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Aug 23, 2010
Unlocked my verizon bb storm yesterday. It is now an AT&T carrier bb. It made/received calls all day.
Updated the phone via USB cable to the latest software.
Didn't notice anything was wrong today at first. Set my email up today, and it works great along with the txt messaging.
However I cannot make or receive calls. It keeps saying "Congestion". I have called AT&T and they say there is no congestion in my area and told me they can't help me because this phone isn't for at&t and blah blah blah.
I don't know what to do now. Any ideas of things I can try?
I do know that I had to make room for the update and barely had room if this means anything.....
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Feb 21, 2010
This started happening in the last couple of days. my phone makes calls one after the other. I have no idea what happened. My phone has always been flawless. It even makes calls while I am talking on the phone.
I called Verizon and they have a reconditioned phone waiting at a local store. I hate to give up my phone for someone elses problem phone.
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Mar 9, 2010
On my Blackberry Curve 8330 I could listen to music via bluetooth, then place a call using the headset's voice-dial button. When the call ended the music would restart. But on my shiney new Storm2 9550, this doesn't work. After the call ends, the phone just stays at the dial screen. Any suggestion on what I could try?
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Jul 31, 2011
My blackberry storm 9500 comes up with a head phone sign wen ever I make or receive a call. This blocks my conversation with the caller. But when I insert a headphone I can speak with my caller freely...
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Jan 10, 2010
How do you clear the call log from the phone application. When I go to the messages folder and open call log, and do a delete prior it clears them there. But when I hit the green key to use the phone and then the middle icon for call log, they are still listed there. I know I highlight one and scroll forever but I have like 6 months or more worth! And where is it set how long to keep call log?
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Jan 29, 2010
I wake up this morning and my call log is empty. Anyone else get this or have any clues? Nothing else is gone, just them.
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Mar 22, 2010
What is/are the reason(s) that we cannot receive emails or surf web during a call?
I would call myself on the technical side, but am just not sure of how one smartphone can do it and one cant. Not bashing RIM or my storm..and not looking to transfer over to the iphone - just interested in knowing why and if there is, or will be some BB that can offer this.
eg.. what hardware makes this achieve-able? can RIM at all add this to future BB's.
I feel it doesnt have to do anything between CDMA and GSM, I could be wrong, Im sure there are a few members on here that can help clarify.
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Jun 20, 2010
So for a conference call the Manual says During call press Menu key Click add participant Type a phone number or high lite a contact Press the send key During the second call press the send key to join your first contact to the conference call? Real easy if you have a "Add participant" icon on the menu you can click on or if the "add participant" key is lit up on the phone home screen.
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