IPhone 5 :: IOS 7.1.2 / Won't Play Audio / Video Unless Plugged Into Speaker Via Headphone Or Port
Aug 26, 2014
Without a headphone jack inserted, or plugged into a speaker using the port my iPhone 5 16gb will not play any audio or video. It just freezes the phone when you try to play something for about 5-20 seconds and then does nothing.Â
If a pair of headphones are plugged in then everything works perfectly. Same is true through the charging connector. My ringer is also currently not producing any sound.Â
This has been tested on the following apps and is the same on all:Â
- Spotify
- YouTube
- Facebook App
- Twitter
- BBC iPlayer
- Absolute Radio AppÂ
I have tried a a setting reset and a full restore. It does not matter whether I am on 3g, 4g or Wifi. I have had the phone about 5 months. It was a replacement from from my insurance company.Â
Info:
iPhone 5, iOS 7.1.2
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Aug 20, 2014
iphone 4s won't play music or video audio thru speaker in phone. Headset works, siri works, speaker mode works during calls with access to volume control. Without headset, no audio or audio control.
Info:
iPhone 4S, iOS 6.1.2
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Apr 2, 2012
but the speaker works fine (the phone plays ringtones). What do I need to do?
Info:iPhone 4S
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Feb 19, 2016
My brand new baby is giving me a Bluetooth nightmare. After I use it with Plantronics BackBeat Go 2 headset and disconnect the Bluetooth (even if I switch off Bluetooth), phone audio won't come thru the regular speaker. However, if I switch on the speakerphone, then audio works. A restart fixes the problem. But it is super annoying.
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Jun 6, 2012
Well the other day I went to use my new headphones on my iPhone4 and the sound was terrible. The sound is distorted and crackly, to get the other speaker to go on I have to put the volume at 100% and that makes my ears bleed lol. I plug the headphone in my computer and they worked fine. I tried another set of headphones on my iPhone and Only sound would come out of one speaker. Same thing happens if I plug it into a stero. Im freaking out bacuse my iPhone is my baby and I have no idea what happen. I have already restored the phone and restarted the device multiple times and still nothing is working.
Info:
Mac OS X (10.7.2)
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Oct 22, 2010
I can not play audio files and videos on my bold 9700.I'm not able to play my own videos made with the blackberry.I messagge says me "unable to play content".I take off the battery, but nothing changed...when i start the blackberry an error message comes to me "uncaught exception: provider of browser contens for MIME-Type video/3gpp already registered.I have no idea what to do?i never changed a the settings of my blackberry.
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Dec 31, 2014
I am having trouble picking up audio while taking a video on my 1020. The speaker will play other audio (music, videos, internet videos), just not when I record. Also nothing comes out of my speaker phone when I switch it on. My phone updated to a newer version and that's when it stopped working.
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Jan 2, 2015
Unable to play any music or video files. My walkman can open and select a song, but does not play, sa me eith video! :-?
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Jun 30, 2012
My iphone thinks it has headphone plugged in when they are not. What to do?
Info:
iPhone 4, iOS 5.1.1
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Apr 28, 2015
I have a new Samsung Galaxy S6 Edge which is using android lollipop 5.0.2 and suffer from the following problems.
Video problem: I could not watch any video in my device. In Facebook application and got this error “failed to play video an unknown error has occurred". YouTube app. got this error "there was a problem while playing touch to retry". Gallery video even if it has been recorded by the camera earlier.
Audio problem: I’m not able to play any music, got this error “sorry, the player does not support this type of audio file." and this file is the "Over the Horizon" song which came with the device. When i go to the settings to change the ringtone I am not hearing any sound for all them. I did not put the phone in silent mode but no sound for any received calls, notifications or SMS.
I tried everything i know to solve this issue, I done all of the following but it does not works: Clear the cache memory. Uninstall all the application from the device. Factory reset. Update software.
The only thing work with me is to restart the device but it will not solve the problem permanently, it will happen again after few hours.
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May 28, 2012
using the ipod on my iphone 4 while pluged into my new camaros usb port is making some snap crackel pop sounds.
Info:
iPhone 4, iOS 5.1.1, camaro radio,boston acoustics speak
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Sep 12, 2012
Today, randomly the headphone port stopped working, when I play music with headphones in, they are not recognized and music is played through the speaker instead. Do I have to replace the jack? I have rebooted many times. When the headphones are halfway in, the phone recognised them for a short while but then carries on playing through speaker. My software version is 6.0 BUNDLE 2647 (v6.0.0.600, Platform 6.6.0.223).
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Jan 4, 2012
the headphone port breaking/not connecting? I am replacing my third Bionic today for that exact issue. The first one a piece bent inside the headphone port, the second one a piece broke, and the third one just stopped connecting and producing sound.
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Sep 4, 2014
I have an iphone 5, no sound is coming from the left headphone . I have also tried using the the aux cable and same problem no sounds from the left speaker. Â
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Jun 20, 2010
I have audio through the headset or speakerphone with no issue but none through the handset. Did a battery pull but that did not resolve the issue. I also just upgraded to Rogers OS 5.0.0.743 not sure if this is what caused the problem.
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Nov 18, 2014
When using an app or Voice Recorder the Mic works fine. When I plug a headset in, the Mic cuts out... Do I have to use a headset with built in MIC... I want to use headset to listen and built in MIC in phone to speak.
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Dec 12, 2014
I switch from GS4 to the N6. One thing that I am missing is the ability to have the alarm clock sound go to the speakers, when the headphones are plugged in.
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Jun 23, 2012
My iphone 4s has been updated to the iOS 5.1.1. Since then it will not play music or give a text message alert sound. We have restored the phone, we have toggled the mute switch, and we have rebooted using the home button and power down and nothing has worked. The volume does not adjust, there is no sound bar when pressing the sound control buttons along the side of the phone. When double tapping the home button on lock screen there is no sound bar. It will ring on incoming calls and the Speaker phone does work while in call. All of the volume controls will work correctly when the headphones are in music plays, text tone works, video sound works but as soon as they are removed it reverts back.
Info:
iPhone 4S, iOS 5.1.1
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Sep 1, 2014
My volume buttons only show headphone volume and headphones are not plugged in. How do I get my external volume back?
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Jun 25, 2012
One day I was listening to my music on my iPhone and the phone dropped on the carpet (nothing hard) and after that when I took my headphones out, the phone no longer works on speaker and the loud sounds dont work unless the headphones are plugged in.
Info:
iPhone 4S, iOS 5.1.1
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May 20, 2012
My iPhone 4a doesn't play sound unless I use a headphone
Info:
iPhone 4S, iOS 5.1.1
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Apr 18, 2011
Can I give audio out through my xperia pro 3.5mm jack to car aux port or amplifier input? Is any problem face my pro do like that? That means it cause any overload or sound ic problem?
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Aug 18, 2010
Tried multiple headphones and use aux inputs in two cars for pandora stream. After 1 year of use sounds only comes out of one speak. I can fiddle with jacks and it does work if but I have to lean the phone on the jack for consistancy.
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Aug 7, 2014
I plug in my headphones, fire up either spotify or GPM (more prevalent and noticible w/ GPM), start a song, lock screen, go about my business. From here, there is no noticible drop in sound quality...until I wake my screen. As soon as the screen wakes the audio quality and volume increases. Better lows, crisper highes, etc. It's not killing my experience, but I can notice it so of course it bothers the geek in me and I've gotta figure out what's going on. Is boomsound not activating?
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Feb 7, 2012
I'm having a problem with the earphone that came with the BB Bold 9900 that I bought a couple of weeks ago. I didn't use the earphone until now because I wanted to try if it has a mic and to try it if it works when I call someone. When I tried to test it by playing music in my media, only the left speaker was working. My beats earphone works tho, I even plugged the blackberry earphones on my laptop to make sure if its the phone's problem or the earphones' problem and its the same thing. Only the left side was working. Its so new and I didn't even used it till now.
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Dec 1, 2012
On my Lumia 920, I've inserted a small plastic headphone jack charm (like this one) and noticed that the audio from the ear piece no longer outputs audio. I'm guessing that the phone thinks a headphone is attached and sends the audio to the headphone, even though the headphone plug of the charm is made of plastic.
This is a little bit annoying since this charm seems to work fine on other phones, including my previous Samsung Focus WP7 device.
Couldn't the hardware be a little smarter to detect if a plastic plug is inserted rather than a metal one? Is there any setting to configure the phone to output audio through the ear speaker even when the jack is being used?
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Sep 6, 2010
I am trying to figure out if there is a way I can enable audio at the device while the headphone jack is in use. The reason is, I am using my headphone jack to record the call to an external recorder. But I of course need to be able to hear the caller too. Is there a way?
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May 21, 2012
Having problems with RAZR and the audio out abilities? I was on a plane a few weeks ago, put my headphones in and couldn't figure out why I had no sound... turns out all my neighbors heard it cause it was coming out of the speaker... Then when I got back to the US last week, I put it in my car dock and it doesn't send audio to the cable and plays only thru the speaker as well.
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Feb 16, 2016
Came from LG G4 that didn't have these issues with the same apps.
Sometimes the audio will work fine (notice this more when I'm on WiFi) but sometimes, in all apps (snapchat, facebook, regular gallery view) the video will play but the audio will cut in and out.
Not sure what it is. Phone is rooted (systemless) and is running the EX Kernel. I didn't mess with the audio settings in the EX Manager...
This is a huge issue for me as I spend a lot of time on Snapchat, Instagram and YouTube (I'm a vlogger, etc.).
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Feb 18, 2010
I thought that maybe this problem was related to the .484, but have since installed a .419 based hybrid (Driphter v6.3) and I'm still having the same problem.
What is happening is I am using the headphone jack with an aux cable to plug my BB into an external powered speaker. After every song, the volume will reset itself to a lower volume. Once I click one of the volume buttons, it returns to it's previous volume, but does this after EVERY SINGLE SONG. This occurs while playing music in Slacker, GrooveShark, AND the BB Music player, so it is not related to the software that I am using.
I have checked the options in the media player, and enabled/disabled AUDIO BOOST over and over again and it doesn't make a difference, though every time I enable audio boost, it shows the popup warning about volume levels, I select the box that says "Don't Show me this again", yet, everytime I enable or the audio boost this message still pops up.
This problem is driving me insane, it is impossible to listen to music unless I reset the volume after EVERY SONG. This is a replacement 9630 from Sprint, is it possible that it is the phone itself? Should I get ANOTHER replacement?
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Sep 17, 2012
I frequenly charge my phone in my car while listing to music, through the car's AUX port. It worked flawlessly with my Droid2, but with the Razr M, there is noise when music is not playing. When music is playing, even with a very quiet passage, there is no noise. It is only when the music app is not sourcing music (I can't remember if there is noise if the music is just paused). When sitting at the home screen with no music app running, there is definitely noise. The noise I'm hearing sounds like CPU noise...digital interference noise. But, car electircal noise must also be coming through the charging circuit. I do not have any issue while charging on AC power.
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