Galaxy S6 Edge :: Failing To Play Video And Audio
Apr 28, 2015
I have a new Samsung Galaxy S6 Edge which is using android lollipop 5.0.2 and suffer from the following problems.
Video problem: I could not watch any video in my device. In Facebook application and got this error “failed to play video an unknown error has occurred". YouTube app. got this error "there was a problem while playing touch to retry". Gallery video even if it has been recorded by the camera earlier.
Audio problem: I’m not able to play any music, got this error “sorry, the player does not support this type of audio file." and this file is the "Over the Horizon" song which came with the device. When i go to the settings to change the ringtone I am not hearing any sound for all them. I did not put the phone in silent mode but no sound for any received calls, notifications or SMS.
I tried everything i know to solve this issue, I done all of the following but it does not works: Clear the cache memory. Uninstall all the application from the device. Factory reset. Update software.
The only thing work with me is to restart the device but it will not solve the problem permanently, it will happen again after few hours.
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Oct 22, 2010
I can not play audio files and videos on my bold 9700.I'm not able to play my own videos made with the blackberry.I messagge says me "unable to play content".I take off the battery, but nothing changed...when i start the blackberry an error message comes to me "uncaught exception: provider of browser contens for MIME-Type video/3gpp already registered.I have no idea what to do?i never changed a the settings of my blackberry.
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Jan 2, 2015
Unable to play any music or video files. My walkman can open and select a song, but does not play, sa me eith video! :-?
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Aug 26, 2014
Without a headphone jack inserted, or plugged into a speaker using the port my iPhone 5 16gb will not play any audio or video. It just freezes the phone when you try to play something for about 5-20 seconds and then does nothing.Â
If a pair of headphones are plugged in then everything works perfectly. Same is true through the charging connector. My ringer is also currently not producing any sound.Â
This has been tested on the following apps and is the same on all:Â
- Spotify
- YouTube
- Facebook App
- Twitter
- BBC iPlayer
- Absolute Radio AppÂ
I have tried a a setting reset and a full restore. It does not matter whether I am on 3g, 4g or Wifi. I have had the phone about 5 months. It was a replacement from from my insurance company.Â
Info:
iPhone 5, iOS 7.1.2
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Dec 16, 2015
I have a Galaxy S6 edge on T-Mobile and juts noticed this morning that whenever I attempt to record a video I get a warning stating "The video codec is currently being used by other applications..."
Is it possible to determine which application has it in use? I've closed all running applications which didn't resolve the problem. Restarted the phone without starting any other applications before the camera and that failed. I'm not seeing any information about this issue in the couple of searches I've done so far but wonder if it's an isolated issue or something common.
Short of a Factory Reset, which I'm not fully opposed to doing, is there a potential solution?
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Dec 14, 2015
I recorded videos recently (in UHD 4K) and transferred them to my PC. When I attempt to play them back I can hear the audio but I get no video! Do I need a codec for this?
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Sep 16, 2015
I recently bought a Galaxy S6 Edge and am really liking it so far. However the one thing (so far) that I don't like is that I cannot use a 3rd party application to listen to my voice mails. My provider sends my voice messages as an AMR attachment in an MMS. When playing the AMR attachment the default app is sound player (I think), which plays the audio through the external speaker. With other phones I have had great success with WavPlayer which allows switching between the external speaker and the ear speaker. It will even allow you to switch automatically if it detects you raising the phone to your ear.
In short I want to use WavPlayer instead of the default app for listening to my voicemails from the messages app but have not figured out how to accomplish this.
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Sep 27, 2015
I have my S6 Edge connected via Bluetooth and each time there is a new chapter in Audible or a pause in Pandora audio, I noticed that audio fades in after a few seconds. This makes me lose a little bit of the audio each time. Is there some sort off Bluetooth optimization going on here or a tweak I can perform so that this doesn't happen anymore?
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Jul 21, 2015
The stereo sound on my galaxy s6 edge's audio Jack stopped working after plugging it into an old (20+ years) sound system via auxiliary. The left still works but the right just makes a buzzing noise.
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Apr 21, 2014
My Samsung GS5 has been working great. I was able to pair my Bluetooth successfully to my car stereo with no issues and stream music.As of two days ago, it quit working. The device pairs with the stereo on both phone and media connections. But no sounds will stream through the stereo.
I have unpaired and re-paired the Bluetooth and its successful but it will not stream any Bluetooth sounds what so ever from the phone to the stereo.
I have all volumes turned up on the phone and on the radio. no change.My old GS3 will pair and stream with no issue to the radio.
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Apr 7, 2015
Samsung Galaxy S5
Android 5.0
This started after the recent Lollipop update. Any notification - new message, phone call, just setting phone on charger, etc. - resumes play on whatever I was listening to last, as if the notification had interrupted play, even if nothing had been playing at the time.
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May 26, 2015
So I have a 3 year old who hogs the TV. how to set up and install ps4 remote play I have a sprint Galaxy s6 edge.. I was wondering if I can being able to use the controller as well..
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Aug 15, 2015
So yesterday I went out in my car and figured I wanted to listen to my music on my phone. Normally, I would listen to my music via bluetooth in my parents car but since my car stereo doesn't have bluetooth capability, I had to use USB. I didn't think I needed Bluetooth at the time I bought it since my iPhone that I had before worked flawlessly via USB. The stereo is an aftermarket Pioneer X35UI and all I get on the stereo is USB N/A. I was wondering if there was some sort of software/ workaround that would possibly make this possible to listen via USB. I could always listen via 3.5 mm jack but I wouldn't be able to control the music through the car. I would have to fumble around in my phone which is not good in a driving situation.
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Jan 1, 2015
Any time I play a video on my phone, the audio is at least 2 seconds off.
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Feb 3, 2015
Whenever I playback videos on my S5, with headphones on, the audio cuts out after a few minutes, but the video continue to play.
Like the volume automatically mutes itself randomly. And I would have to restart whatever media app I'm using and start over from where I left off. This only happens when I use headphones and I have tried several different ones. I usually use the in-ear samsung ones that came with the phone or my sony ones. Both are standard headphones. I don't have any wireless or bluetooth headphones. It never happens on loudspeaker.
It happens with media on my phone, sd card, whether I use WIFI, 4G , 3G or Flight Mode. It also happens when the phone is charging or using the battery.
I have done a soft reset, factory reset, and also removed every 3rd party media player app.
It doesn't happen when I play games or when I listen to music on the Music App.
Phone Model: SM G901F Apps affected: MX Player, VLC Player, Soundcloud, Youtube, Video Player.
This has been annoying me for the past several weeks, I've had a Galaxy Ace, Ace 2 and Mini 2, and never had this problem before. My brother has an S5 Mini, and we have the same 32GB sd model, and he has no problems with his phone. So it's not the memory card. I watch a lot of movies and stream a lot of tv shows, when I'm home and when I commute.
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Jun 27, 2015
I recorded by son's school concert with my Stock verizon S6 edge video camera. and realized that i could zoom in on the video to make my son look closer. My question is , is there any way to save the zoomed in video. I want to share it but i would rather have the video i share to by close ups on my son..
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Oct 7, 2010
On my W995 my alarm, music and video files make no sound & I have no ringtone or message alert sound. Music files sometimes say they're playing but with no sound and other times say they're failed. The speakers are working when I'm on the phone to someone and the radio will play. The alarm is from phone memory and other bits from memory card. I've tried all the usual turn it on & off, battery, memory card etc in and out. Have reset to factory settings & been through every option in the phone but can't find anything to help. I have been trying to update the software but I have tried three times and each time it fails but won't say why. I don't know if this would even solve the audio problem!
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Sep 30, 2015
I seem to have developed a strange problem since the update to 5.1.1 a couple of days ago. When I connect to my Edge via bluetooth, and use Google Play Music, there is a beep in the background and the music stutters and then continue playing, then about 30 seconds later it happens again...it coninues for about 10 to 15 minutes then the problem disappeared entirely. I don't believe it is entirely Google Play Music because I paused Google Play Music and the beeping continued in the background. ......perhaps the bluetooth connection? I haven't been able to reproduce the error but it has happened twice.
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Oct 17, 2015
Which app can I use to watch HD movie on Android, in particular on Galaxy S6 Edge, through the Chrome browser?
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Nov 2, 2015
Over the past several weeks, while not being used (ie lock screen) my phone has randomly played about 10-20 seconds of audio while the screen remains black. It has consistently been from what seems to be a video where the person is showing a DIY for auto repair. When I unlock it i do not find any video apps open. I have not viewed any videos like this but this seemed to start after i was looking at some cars for sale online.
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Sep 16, 2015
I recorded a video on my samsung s5 and really need to remove the conversation in the background. I am hoping there is a way to easily do this. All I need to do is just erase the sound so I can share the video.
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Apr 21, 2015
It just keeps saying the app is installing but never does.
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Jul 21, 2015
Any video I play it starts fine then after a few seconds goes into slow motion but he sound still plays in real time.
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Aug 30, 2015
When users send me pictures, my S6 edge chooses to play them as videos, so i have to wait for the picture to pop up, and when it does its super tiny. Any settings I can use to fix this?
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Apr 2, 2015
I just got my s6 edge today! Couldn't be any happier with the build quality and the fluidity that is now touchwiz. But something just does not seem right while using apps that require scrolling up or down. EX: Facebook, Twitter, Play Store and especially the browser. Just to note Im on TMobile and am experiencing these after an uodate and factory reset after the update.
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Dec 2, 2015
When I try to send multiple photos with my new s6 edge it will only load one of the pics to be sent via txt. When I try to send a video it says it has to resize video so I allow it to do so. But then when I send the video it is half the length and very blurry.
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Dec 18, 2015
My phone has no problems recording video and the auto rotate function seems to work fine as well. However, if I take a video in portrait mode on my phone, transfer it to my windows 7 computer and play it, it plays in landscape mode (sideways). I've tried VLC player and windows media player and they both play portrait taken videos in landscape.
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Nov 7, 2015
I'm trying to stream video from my Galaxy S6 through my a Roku and the buffering speed is terrible even at a lower speed movie. I have 50 Gig download speed from my IP so tests nit my issue.
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Jan 12, 2015
Didn't notice that every video I record after my last update , can only record audio and video the first minute or less and then for some reason playback stops but you can still listen to audio. This has happened to all my recorded videos.
Read somewhere on the internet that you have to delete DATA and clear CACHE on the Camera app, have not recorded any video since then, but will try to see if this works.
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Feb 16, 2016
Came from LG G4 that didn't have these issues with the same apps.
Sometimes the audio will work fine (notice this more when I'm on WiFi) but sometimes, in all apps (snapchat, facebook, regular gallery view) the video will play but the audio will cut in and out.
Not sure what it is. Phone is rooted (systemless) and is running the EX Kernel. I didn't mess with the audio settings in the EX Manager...
This is a huge issue for me as I spend a lot of time on Snapchat, Instagram and YouTube (I'm a vlogger, etc.).
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Aug 17, 2015
So I connect to a bluetooth device for my car to play music and provide directions. Driving mode somehow got turned on and is annoying as all heck. So basically I want it gone. It doesnt do anything for me, it just randomly resends a notification and interrupts my music and I have had it. How do I disable this terrible feature?
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