IOS 7.0.4 / Backup A Broken IPhone 5s?
Aug 20, 2014
I dropped my iPhone 5s and cracked the screen. It was taken to a repair shop at which point I was told the phone was broken internally as well. The phone itself still works, however the screen will not turn on. You can feel and hear it vibrate when it's plugged in and it appears in iTunes when plugged into my computer. I've purchased a new iPhone so now I just need to transfer the old phone's data to the new. However, when I try to back up the old phone, it asks that I unlock the phone. I can't do this without a display though.
Info:
iPhone 5s, iOS 7.0.4
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Jun 28, 2012
how do i backup if my 3gs is broken and touch screen not working?
Info:
iPhone 3GS
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Apr 19, 2012
My beloved iphone 4s was dropped in water. I have dried it out in rice for 7 days but the screen isn't working. I plugged it into my laptop to see if I can back up as I will be absolutely devastated if I lose my pictures but it says 'itunes cannot back up the phone as it is locked with a passcode'. I have always backed up to this computer so don't understand why it is asking for this now!
Info:
iPhone 4S
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Jan 4, 2012
My screen on my SGS2 is shattered. Before I have it fixed, I'd like to backup everything via Kies (I haven't backed up in a while before my phone fell). My phone goes on when switched on, the soft buttons light up like usual - I'm taking this as signs of normal functioning. But I simply cannot seem to get my phone to talk to Kies via USB connection through my PC. Also, am I right in assuming that the 'touch' on the screen wont work if its cracked?
Is there any way I can backup my phone before I send it in to be repaired?
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Sep 11, 2015
My screen is totally broken. Display and Touch are both failed. I want to back up my data , but the USB Debugging is not opened. The phone is rooted already. How to backup my data?
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Nov 10, 2010
Slider switch has bust & the phone is locked. I can't backup using PC suite because it's locked. I've tried taking the battery out & switching on again, but it locks again before I can do anything.
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Jul 29, 2010
How can I delete (saw it solved a prior user's problem)...when I can't see the screen (reason I had to replace phone). Simply trying to back up old to new curve 8900.
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Jul 2, 2012
home button went out first then power button ive seen and tried the videos on Internet.. some work for about a day then my home button goes back to not working... not sure what to do. my phones warrenty and what not is to no use..
info:
iphone 4, ios 5.1.1, broken power button
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Feb 7, 2010
Ive had my blackberry for a month now and it seems that my touchpad has broken. It can click but cant move in any direction at all?
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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Jun 17, 2010
Trying to do a backup in anticipation of iOS 4 and the backup process still is taking a long time in 9.2.Also, what steps can be taken to increase the speed of the backup? How would you remove items like photos, music, videos and then be able to easily put them back on the iPhone?
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Apr 24, 2012
I imagine this is so it can simply edit the old backup, but can't I just create a new backup?
Info:
iPhone 4S, moving from 3Gs
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May 25, 2012
A video was inadvertently deleted before the next backup and sync. Can this be retrieved? Would iClould enter in here?
Info:
iPhone 4, iOS 5.1
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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Dec 12, 2014
Unable to backup my 4S phone after loading software update 8.1.2. My MACBOOK tells me the last backup is corrupt and wants me to delete it? How do I delete my last backup ?
Info:
iPhone 4S, iOS 8.1.2
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Jul 6, 2010
I have lost ~20 pictures I took during my family's 4th of July event this weekend. It was the first time they have met my 17 month old daughter. Normally I wouldn't sweat loosing pictures, but these are very important to me.It restored every picture up until the backup I did before I left Sunday morning. I have tried A few different backups, one I made before I erased and synced my phone(new computer, old one was my work computer, no access to it).
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Apr 11, 2012
I backed up my iphone to my computer before going to Apple Store where my phone was replaced. Once home I synced up and my apps were restored but not the pictures and video.
Are they there or were they not backed up? If they are there why weren't they restored and what can I do to restore them?
Info:
MacBook Pro 2.66 ghz, Mac OS X (10.6.4)
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Apr 29, 2012
I have been backing up an iPhone 4 to iCloud for a while. I then purchased a new iPhone 4 as the old one was damaged, and set it up as a new phone. I haven't got around to setting up icloid backup yet. I now realise I want some data from an app in the old backup. Here is what I propose to do:
1. Backup new iPhone to iCloud
2. Restore new iPhone from old backup
3. Use the app's 'Email me my data feature' to get a copy of the DB
4. Restore new iPhone from new backup
Clearly I can only do this if during step 1 it doesn't overwrite the old backup. Can I have two separate backups?
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Jun 27, 2012
I just updated to iOS 5.1.1 on my 3GS phone, previously using 5.0, while plugged into the computer and iTunes 10.6.3. I had the phone set to backup to iCloud, and ran a sync operation before updating.Does that not also create a backup?When the restore process began, it asked if I wanted to set up as a new phone or restore from backup. However the list of available backups did not have anything from today.The last one listed was from October 2011.So I cancelled that operation, went through the new phone setup and then it asked if I wanted to restore from iCloud. So I chose the most recent iCloud backup which was from around 6 AM this morning. Now it is in the process of downloading all my apps, pics, and perhaps music as well. I don't know but it's going to take HOURS to finish this.
Anyway I opened some apps that have already downloaded, and some app data appears to be intact. But other apps have nothing after October 2011. And I'm talking apps that have tracked my fitness and workout progress over the past 6 months, bike rides in the past few months, car fuel fillup and maintenance history since October, I'm talking LOTS of data that appears to be gone.What did I do wrong here? Did I not do what I should have done regarding backups? What is the point of backing up to iCloud if it's not going to back up all my app data?
Info:
iPhone 3GS, iOS 4.3.3, 16GB Black, 05.13.04 baseband
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Jun 23, 2014
I have a 4s 16gb. I am unable to run the update to iOS7 as I cant back up my phone. So I dont have any access to facetime and some of the new apps. It says it is too big to back up to icloud and then when I plug it into my (new) laptop it is asking me to connect to the original backup PC which is no longer in existence?Â
How I would do this as looking to get a new iphone5 handset but need to back everything up before I can get new handset and restore?Â
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Mar 16, 2010
So I've searched online, plenty of information about enabling a passlock, so you can disable the 'SMS preview'. on my iPhone 3G it worked too, but on this new 3GS (OS 3.1.3) I have no option where I should for disabling the SMS preview. I've enabled and disabled a passlock many times, nothing appears. I can't have my text messages freely available on the screen for anyone who pick it up to read.
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May 15, 2012
So, I needed to restore my iPhone because of this huge glitch that came with one of the recent updates apparently.My phone kept thinking its "other" section was taking up 2.7g of space. So I looked through the forums and the only option I had was to restore.So, I backed up everythng and did so.As soon as the phone turned itself back on I hit the restore from previous backup. Then an error occured. I tried again. More errors saying it couldnt restore. So, I unplugged it and pluged it back in and what does teh phone do? It makes a backup of itself after it had been wiped of its data for restore. Alot of my data is lost now. Thankfully I had most of it saved because I had to manually navigate through the phone and pick it out myself just in case an incident like this occured. Guess what? It did. So really this all started with a problem Apple caused in its faulty product with a solution that failed that I never should have had to resort to in the first place. So, thank you Apple.
Info:
iPhone 3GS, iOS 5.1.1
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Jun 18, 2012
My iphone got broken is there any way i can exchanged or what can i do?
Info:
iPhone 4S
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Jul 2, 2012
is it possible to get photos off a broken i phone 4
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Aug 27, 2014
I got a notification from the App Store that said there was an update for the Facebook Messenger app, so I tried to install it. When it was finished downloading, instead of installing it gave me an error message and then the app icon disappeared, leaving a blank space where it used to be. I thought I would be able to reinstall it from the App Store, but it tells me that the app is already installed. If I go to App Store > Updates > Purchased, it is on the list and has a button that says "Open" next to it which does nothing. I have tried restarting and resetting my phone, and I did a backup from iTunes, none of which has changed anything.
Info:
iPhone 5s, iOS 7.1.2
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Aug 25, 2010
Only my right external speaker is giving out sound. If I cover it up I can't hear anything. Seem the left speaker isn't given out any sound. Could I have a setting wrong? Or is my speaker broken and as a result need a replacement phone?
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Sep 7, 2010
I have an iPhone 4 Jailbroken on 4.0.1 software.I tried to upgrade to the 4.1 GM, and I got this message.Then I tried to update/restore to 4.0.2 and I still got the same message.
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May 8, 2010
I have a 3gs that's been jailbroken with redsn0w, the current software is 3.0.1 and I want to update to 3.1.3. What steps do i take to update my phone? Do I just plug it into itunes and restore then download the new 3.1.3 and new version of redsnow and jail break like i originally did? Also what's the best way to save all my contacts, photos, music before I restore?
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Jun 2, 2010
I currently have a jailbroken iphone 3GS with OS version 3.1.2 with AT&T. I have been searching the web with no luck on how to go about updating to 3.1.3 and keeping all my apps. I have made a backup of my phone, and was thinking about clicking update in itunes to 3.1.3 and then running spirit then doing a restore of the backup. Is this the right way i should be doing this?
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Aug 5, 2010
So I went to the Apple store in Ardmore, Pa to pick up a ip4 and while I was waiting I picked up one of the display ip4s. I immediately noticed an app on the phone called Cydia. I had never seen a jail broken iPhone before but I have heard the name Cydia associated with JBing, but I assumed the cydia app on the display phone was something legit. I asked one of the geniuses if the phones were jailbroken because several of the phones had the cydia app on them. He scoffed and said of course they're not jail broken. Then another genius told me that they were indeed jail broken and proceeded to remove them all from the display.
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