Xperia X10 :: Update Process Via PC Companion Not Completed - Error Occurred
Dec 22, 2011
So I plugged my x10 into the computer today to update the software. PC Companion did nothing for me when I used it before, so I used the update service directly from SE. Unfortunately, wasn't available this time, so I gave using PC Companion another shot. So my phone got about halfway through the update process before saying an error occurred, and the update couldn't be completed. So I went back a step and redid the prepping 3 times in a row, each time telling me to go back. Now my phone wont even turn on, I feel a vibration when I press the on button but that's it. The computer isn't even recognizing the phone as an x10 anymore, and whenever I try to do PCC recognition, it won't connect. SO all in all, PC Companion screwed me over.
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Nov 15, 2011
I updated to OS 6 this afternoon and everything is completed, but it is stuck on restore progress. It has been there for 90 minutes. Is it ok to disconnect?
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Jun 3, 2012
Why does my iphone not finish syncing when connected to my computer.
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Jun 2, 2010
I installed the Ovi Suite on my PC, connected my E71. That worked. Then downloaded Ovi Maps. It just places it on my desktop but doesn't do anything with it. So I decided to copy that file to my phone (mem card), and hit Install on the nokia_maps_3.03_10wk11_b04_s60_3.1_rom.Nocs.sis under App. Manager. It does lots of things that you would expect when something is installing, but then it ends. The application still says Not Installed, and there is no trace of the installed application anywhere else. When I then go into the Ovi Suite it doesn't tell or show anything remotely related to installing the app of cards, while I though a Maps Installer would kick in. Just tells me it's not installed and redirects me to this site for online surveys and online surveys.
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May 20, 2012
Trying to update iPhone 5.1.1 and it says unable to install update. An error occurred installing iOS 5.1.1
Info:
iPhone 4S, iOS 5.1.1
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Aug 15, 2011
When I start the update service(seus) i get the following error:"An error has occurred. See the log file c:program files(x86)Sony ericssonupdate serviceworkspace.metadata.log." <ok> I have uninstalled seus as pc companion, rebooted, downloaded the newest seus and installed it and rebooted but i still get the error.The .log file:
**************************************************************
!SESSION 2011-08-15 22:41:51.940 -----------------------------------------------eclipse.buildId=unknownjava.version=1.6.0_24java.vendor=Sun Microsystems Inc.BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=nl_NLCommand-line arguments: -os win32 -ws win32 -arch x86
[code]....
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Jun 9, 2012
I'm trying to update my iphone 3. I get and error occurred (11) that will not allow an update.
Info:iPhone 3G
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Mar 18, 2012
IPhone says "Unknown error has occurred" when getting an app or update.
Info:
iPhone 4
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Jun 17, 2012
I have an iPhone from Verizon which will not update to 5.1.1. The software update is listed in Settings > General > Software Update on the phone. When I click "Install Now", I accept the license agreement, the phone 'verifies' the update and then I get a dialog box with "Unable to install Update. An error occurred installing IOS 5.1.1" And that's it - no dice. My phone is *not* jailbroken and my network connection works fine.
Info:
iPhone 4, iOS 5.0.1
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Dec 2, 2014
Once i click 'update now', it allows me to agree to terms and conditions, but once i select 'agree' it comes up with, "Unable to install update, An error occurred installing iOS 8.1.1". this happens every time i try to update.
Info:
iPhone 4S, iOS 8.1
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Oct 20, 2011
Every time I try to update to OS 6.0, it says that a fatal error has occurred, please try again.
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Jul 3, 2010
I have Xperia Z2 and I can't get tethering working, when I turn it on i get a message 'an error occurred during tethering' I can still connect my laptop to the phone's wifi hotspot but only get local access. I am on Vodafone India and they support tethering and my mobile data is switched on. In my phone there is an APN named "euinternet" it is not deleted I have tried several times.
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Jan 15, 2016
So i recently bought a z5 compact (unlocked) after i finally managed to destroy my z3 compact. My phone will not tether and it's driving me crazy. Every time i try, either the normal wifi hotspot, bluetooth or usb tethering, it says that everything's connected but then says "error occurred during tethering" and won't actually connect.
Troubleshooting: I was using the same virgin mobile sim (post paid, used in the z3 compact and temporary Xperia SP with no issues), and i work at virgin mobile so i am absolutely sure my apn settings are correct and that the setting is on in my account.
I went to Telstra where i bought the phone and they replaced it under warranty - it still doesn't work.
Im currently visiting the us and I'm using a prepaid lyca mobile sim with 10gb including tethering.
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May 11, 2012
when open setting>general>software update, the phone check for an update but a message appear " Unable to check for update, an error occurred while checking for a software update " i'm currently using ios 5.0.1, what's the solution for that problem?
Info:
iPhone 4, iOS 5.0.1
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Jul 5, 2015
I've received the 5.1.1 update notification twice tonight. Both times it downloaded & successfully verified, but once the install process began, I received an error & the update stopped. What's going on??
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Jun 1, 2012
I tried to update iphone 4 to the latest update for iphone. The error 1603 appeared. Now, my iphone blocked and even though I found your steps, I can't use them because I can't plug it in, my computer doesn't recognize it, so I can't do what you say. What should I do?
Help!!!
Info:
iPhone 4
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Jun 5, 2014
After latest update to ios phone will not restore data. I get an error saying 14 apps were not found . (I don't think this is why my phone wont restore, but its the only error im getting during process)....
Info:
iPhone 4, iOS 5.1.1
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Feb 4, 2013
I am getting this error message "unfortunately, the process andriod.process.media has stopped"?
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Sep 15, 2010
I am having a problem with a software update through a PC, using the PC Companion. It says that I have an instalation error when it goes into step 3 and updating my phone.
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Aug 7, 2011
I've had my Xoom for 3 weeks now. It worked okay with no error messages until last week. Everytime I turn it on, it displays this message:The Process android.process.acore has stopped unexpectedly.Please retry again.Forceclose Report?I have chosen Report and filled that out, but now just hit Forceclose and it resumes and I don't seem to have any problems.
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Nov 1, 2010
I am trying to flash my C702 using the Update Service, however the update fails during the "Downloading" part, before the actual flashing begins. I have investigated this using wireshark and have discovered that the update program encounters a 404 file not found error. My internet connection is definitely working. Presumably the 404 error is why the update process fails. Is there any workaround I can use, or any chance that someone at Sony Ericsson could look into this matter?
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Jul 3, 2010
When I turn on wifi hotspot, it is saying 'error occurred during tethering'....
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Sep 8, 2012
I tried to add facebook account in Timescape but it showed error like: "An error occurred with xperia smartphone from sony. Please try again later." I have enabled facebook featuress in setting->Xperia->Sony facebook integration but i got the same error.
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Sep 14, 2012
I have just done a software repair from PC Helper to enable me to be able to access the Android Marketplace. (something I've not been able to do since the day I got the phone, over a year ago).However, this has done a factory reset & I am now no longer able to access Facebook, which has been no problem since I got the phone.I'm getting a message which says 'an error had occurred during the sign in. try again later'?
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Feb 25, 2012
I bought my phone a week ago (xperia mini pro sk17i), It offers me an update option (4.0.2.A.0.62), I used PC companion, I crossed first two steps and when it starts to update it said error, i tried 5 times, followed the instruction but every time its the same.
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Jul 20, 2012
When u search for software update in phone it says "you have the latest software and applications from sony ericsson. your phone is up to date." At present my android version is 2.3.4 and build number is 4.0.2.A.0.62. But when you download pc campanion it says "New Phone software version available (4.1.B.0.431)"After carrying out a software upgrade, note that:Android 4.0's hardware requirements are more advanced than previous software updates, so your phone's performance may be affected.Our commitment to offering you the best, means that once upgraded you will not be able to revert back to an older version of Android.To optimize your phone's performance, some applications may have been disabled and will not be visible on your screen. A new installed application called 'Performance Assistant' will help you enable these apps. Please also note that some 3rd party applications may not be compatible with Android 4.0. Please visit Google Play's marketplace to view apps that are compatible with Android 4.0 or contact the 3rd party developers directly for support.Flash support will be disabled, but this can be easily fixed by visiting Google Play's marketplace and downloading the latest available Adobe Flash player application. But when u find SI (Sales Item) released software table the software for xperia mini SI is 1248-9517 is released and available in PC Campanion where it can update for xperaia mini.
Q1] why it is not showing update available when try to update from phone? Is it not fully released/ not compatible/ any bug/error ?
Q2] If i update to Ice Cream Sandwich and if any problem occurs then can i revert back to an old version of android i.e gingerbread.?
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May 31, 2012
The Sony PC Companion has started showing that an update is available for my xperia pro as soon as i connect it. I happily selected the update option and on the first attempt it downloaded the update which took more than 10 mins in my case. Then it reboots the phone in the flash mode i believe and when it's time to install the update, simply comes out with an error that no update is available for your phone.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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