Nokia :: N97 - Mini Unable To Set Up Email
Jan 17, 2010
I wonder if anyone is able to help me? I have my 2nd N97 mini handset in 2 weeks after the 1st one went faulty after a week. I've now have an issues with setting up my email on the phone. No matter which way round I go to set it up I have the same problem. It comes up with the error of 'Cannot connect to the internet. Please contact your carrier'. The weird thing is that I can browse the internet fine on both wlan and network connection. I've called vodafone and they have no answer for whay it is doing it. I've restored factory settings, I've left the battery out for over and hour and still no joy.Any ideas on what could be wrong? I'm starting to regret changing from a samsung after many years for a nokia
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Mar 8, 2010
I have been trying to reach an email setup on my N97 mini that I am happy with and so far have struggled and given up on the hopeless nokia email client, and am now having problems with setting destinations for automatic email retrieval. I have my internet destination set to prioritize to different wlans and then WAP. This is my default connection.
I have a gmail and a pop3 email account, set up for automatic retrieval, however they don't pull in any mail if the access point in use is set to default connection. If its set to WLAN, it works, if its set to contract WAP, it works, and if its set to default connection it works for manual connection but not automatic retrieval.
What makes it worse is I am sure it was set up and working last week? Any thoughts please? I am getting so frustrated with the error prone nature of email on this phone I am thinking of going back to my trusted N95 8GB.
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Feb 6, 2011
I have an X10 mini pro (U20a) upgraded to Android 2.1. I wish to use the Email application with a POP3 email account, as I had done when the device was running Android 1.6. However, with 2.1 there is no option for me to configure the settings for Email.
Running Email opens a screen titled "Email account" with two already populated fields (username and password I assume) and a button labelled "Continue".Clicking Continue results in an error message: "Authentication error. Check username and password."
The username field is populated with "Telstra" (the Australian mobile network who I bought the handset from) and is not editable.The password is hidden by asterisks but is editable.I seem to recall a similar issue when the handset was originally running 1.6 and the workaround was to configure the Email account via the menu: Settings > Sony Ericsson > etc.
Now with 2.1, I can go to Settings > Sony Ericsson > but nothing for Email. Under Sony Ericsson the choices are:
1. Camera
2. Settings download
3. Timescape settings
But nothing for Email. And clicking "Settings download" does nothing.How do I use the Email application on this phone???
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Sep 18, 2012
I've just performed upgrade to ICS and now it seems that I can not move email items from Sent folder on my Exchange account.In other folders it is OK, only Sent items are affected.On previous Android OS version I could do that, as well as on my iPad and iPhone.
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Jun 22, 2010
I have not been able to connect my phone to my office today. I used it yesterday on the same PC. I tried connecting my colleague's E63 with the same cable and port and it works just fine. I don't even get the USB mode selection window when I connect my phone though it has been selected in the connectivity setting to ask for mode.
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Jan 22, 2010
Bought this phone a week ago and went through nokias messaging set up. Receives email with no problem but no matter what I cannot open my attachments. Tapping on the attachments makes no difference and does not select them into another screen (if you know what I mean).Help please I have asked nokia and my phone provider but no replies using the support email systems?
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Jun 21, 2010
how to use WLan on my Nokia N97 Mini. I was able to detect the free Wi-fi connection in a mall. But after connecting i was unable to access any sites as it gave error: invalid server name. Ive tried at Mumbai Airport as well, but still the same error. I tried many different site but still the same error. Also sometime when i try some sites after connecting to WLAN, it prompts to connect via GPRS which should not be the case I believe. Both GPRS and WLAN are different. How do I access Internet via W-fi and not with the GPRS.
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Mar 23, 2010
The application icon for opera mini 4.2 has a small yellow key next to it. I am unable to delete the app. I can't install opera mini 5 over the top. I have tried removing it with windows explorer, nokia application manager but neither worked. I tried taking the memory card out and doing all of the above but nothing worked. Please can someone tell me how I can uninstall this application so that I can install opera 5 mini?
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Aug 14, 2010
when i downlod opera mini from ovi store and instal application, i get massage that installation is failed.
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Feb 10, 2010
After updating the software on my nokia n97 mini, my email account stopped working. It does not respond at all when I want it to connect. I tried setting up a new account and that did not work. It does not allow me to change the settings.....
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May 10, 2010
In the 'application management' menu on my N97 Mini, I'm unable to open the list of installed apps. The system just returns to the 'application management' page. I've looked around a bit on the internet, and found out that it may be due to the number of installed apps on the phone being too large. I do admit, I'm not really restricting myself with regard to that, but I also think I should not have to be. And of course, there are workarounds, but for some functions, like changing the settings of some applications, the list of installed apps is necessary.
Questions:
1. Can the problem be resolved? After all, I didn't pump the thing full of Micro-SD memory for nothing.
2. Does Nokia know about this bug? Is it or has it been taken care of?
3. What's the limit on the number of installed apps for the application management to function correctly?
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Aug 21, 2010
So I re configured the mail boxes as the Nokia Flagship N97 mini thrashed these. Yet after going through The Wizard of Ovi settings the mailboxes don't work as advertised nor as before. It downloads the headers correctly (although not complete) but opening an E-Mail instead of displaying the message shows an error message: Unable to display the rest of message.
In what way do I correctly open E-Mails on the N97 Mini?
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Jun 28, 2010
I'm unable to set up a email, after confirming my email address, the phone pops up with "maxium number of connections in use close an active connection first".but the ONLY application that is open is the Email set up one, when this is closed the phone says unable to connect to server !
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Jul 13, 2010
I am unable to set up email on my Nokia E72. When I am in the email setup wizard, I able to see list of email i.e. Ovi, Yahoo, Gmail. When I pick up Windows live hotmail to enter user ID and password, the email setup wizard takes me back to the previous screen that is in email setup wizard screen. It doesn't show any error message.
What i did already:Reinstalling the firmsoftware (031.023)Connecting whit a gmail and yahoo account (same result)
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Jun 8, 2010
I'm trying to set up my email accounts on my Nokia X6 but it's just not happening.I use the email set-up wizard and when I put in my email address and click "ok" it just keeps coming back with "unable to connect to server. Try again later" I've also tried by going into my Nokia Ovi Account settings and "verifying" my email account but no luck.This is the same for my yahoo mail and google mail.Any ideas?
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Oct 8, 2010
I get the message "Nokia Messaging subscription is required to use mail on this phone contact your operator" When i try to set up my email accounts with my new nokia N8
I then get prompted for email and password, but i don't get anny options for Gmail, Yahoo etc, and the only option is "mail for exchange" and that doesn't work with the gmail account.
Could it be that my email account has a "." in it... im running out of options here... have done a factory reset and everything.
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Feb 14, 2010
Previously I set the inbox setting "Hide email older than" to 3 days only in Account settings ->What to synchronize->Inbox settings->Hide email older than, and I was able to select the options available. Then suddenly today I'm not able to change the setting, it is set default to 2 weeks. I tried changing it back to 3 days, but there is this message saying "unable to edit read-only settings".
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Feb 14, 2010
I recently purchased an E72 and am surprised at how the device will not allow me to select text from an email I received so I can copy and paste a small snippet of text from that email to forward along to someone. It's like the original received email is locked and the only dynamic portion of that email is any URL link.
BEING ALLOWED TO HIGHLIGHT (SELECT) AND COPY TEXT IN A RECEIVED EMAIL IS SO BASIC I CAN'T BELIEVE THE E72 WON'T ALLOW ME TO EXECUTE THIS FUNCTION.This issue is actually a deal breaker for me and I'm considering returning the device.
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Mar 21, 2010
I joined Nokia Messaging service, downloaded the last version software using my Nokia E71 phone. When I signed for the service it asked me for my email account details, so I could not put the settings manually. The hotmail account works fine, but the other account cannot send messages. I cannot change the outgoing settings using my phone and I cannot edit the information on the nokia messaging website.
The incoming server seems to be ok (mail1.doctors.org.uk) but I cannot change the server details : smtp2.realmail-asp.co.uk. My provider is Tmobile (they gave me this: smtp.t-email.co.uk) they were not helpful and told me that they mainly support blackberry. My email accounts were working fine until I installed Nokia Messaging. I find Nokia Messaging very professional for messaging, but unsure if I will be able to make it work.
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Jul 31, 2010
I am having trouble setting up a gmail email account on my Nokia E72. After upgrading the phone's firmware to the latest version: 031.023, the email setup crashes by quitting out after typing in the username and password. Sometimes it will say: "detecting account setting" but then it quits and no account is created.
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Jun 9, 2010
Why did I lose the ability to email photos when I "upgraded" to the latest Firmware? After I take a photo, I am offered options to send via Multimedia, Bluetooth or Post to Web. I used to be able to email too.
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Feb 22, 2010
I am unable to add my Yahoo email account using the Nokia Messaging Mobile Email <https://netac72.vie.hosting.nokia.com/account/home.action> I was able to use it before and I canceled my subscription in yahoo because I signed up a new subscription using my Gmail account and it works with the Gmail. however, when I try to add another email account again which is my yahoo mail, it won't work with my yahoo mail anymore. Where using the Nokia Messaging you can add up to 10 email accounts. When I click the button that says ADD ANOTHER, it will lead you to the page where you ad your other email accounts and that email add must already exist, but after i fill up the box typing the correct existing yahoo email add, my correct yahoo password, and after clicking NEXT button, it just doesn't get across. the error shows "This email address must be added on the phone". So, i added my yahoo mail on my phone using the Email setting wizard on my Nokia E72 with the correct email ad and password. After adding it on my phone, I tried to do it again on the Nokia messaging Site and did it all over agin. And still it won't work on my yahoo. I still get the same ERROR!
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Mar 30, 2010
I have recently downloaded the new version of Nokia Messaging for the E71. My principal problem: It successfully installs, although when I setup an email - it gets placed in the messaging folder. It does not look anything like the image attached. Rather, I access my email through the messaging / SMS folder directory. The version of Nokia Messaging is 9.07 from the messaging.nokia.com website. Has anyone had success in setting up the email client?
I have tried several setting, and changed my default email setting to "Nokia Messaging". Furthermore, when I select the "@" icon for Nokia Messaging (Not the Install Icon) - I am asked for a password? What password would that be? I am slightly lost? Any pointers. Right Now, we are ready to just uninstall the Messaging Client completely.
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Dec 26, 2012
I have installes PDF Reader app by Microsoft, but when try to open the PDF attachment in email, get fokkowing error. Error Unable to open document.
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Mar 30, 2011
I am trying to setup my hotmail on my E5 - 00.
While doing so it gives message that my email is already linked with a nokia email account and it also ask me to login to email.nokia.com
Unfortunately I don't remember credentials of email.nokia.com and there is no link for forgot password.
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Jul 27, 2010
1. I got some serious problem here, I am using my home connection through wifi and my N900 is able to receive email from gmail but unable to send out. I checked the configuration through gmail website and it is correct for sure!
2. I tried to share photo using the share via facebook plugin or pixelpipe plugin, I get transfer error! I've no idea why. But I could use my wifi to validate facebook and pixelpipe account without any problem.
What I suspect is the outgoing connection issue. In fact I am using my laptop on the same wifi connection without any issue at all. What can I do on my N900 to fix this problem?I can use 3G to send out email and upload pictures to facebook but I can't do it via wifi!
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Jun 14, 2010
I have used the Nokia Messaging Email application for over a year now, without problems. I had to perform a complete reset on my phone (Nokia N79 v30.019). However, upon trying to re-install Nokia Messaging Email software, I can't get past the setup process, as I get an error message saying "Unable to connect to server. Try again later.", right after I choose the email service I wish to use. Shouldn't I be asked for my Nokia Email account login at this point, and not which Email service I would like to use? Is the server down or is it a problem with handset?
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Sep 29, 2012
I have been trying to access Yahoo email thru the Browser on the Lumia 800 phone. Every time I access the [URL] website and enter my login name and password and submit, I repeatedly get the same page again and again which asks me to verify my password. There seems to be a software error in the Lumia 800. I have contacted the Nokia helpline which was unhelpful as usual. This time, they informed me that this error IS possible while accessing Yahoo email thru the browser and that no solution is possible. The only suggestion they had was to use the synchronization method to access the Yahoo mailbox - but this solution is not feasible for either accessing the older emails and or for sending file attachments.
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Jun 10, 2011
My partner and I have both brought E71's, I set up access to my email easily then went to do my partners phone and we get up to the enter email address step and it kicks us out and wont let us enter a password or anything....
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Jan 12, 2012
I can view the person who had this phones email account, but I can't set my new one up. I use the "email setup wizard" go into it, connect, and then it asks me my email address, I enter the CORRECT one and that's as far as this thing will let me go. I don't even get to the part where it asks me for a Password. after I enter my email address it tries to connect to the server (which is yahoo mail) and then I get the message "Unable to connect to server. Try again later."....And that's all it keeps doing. I have no clue how to set up an email on this phone. I use it with my WAN connection and with my providers internet and get the same message both times.
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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