Nokia :: N97 Camera Not Working Blank Screen?
May 25, 2010
i have for over 8 months a nokia n97. besides all the other issues that i already gave up on complaining, there's a camera issue that's ultra-annoying and that will lead me to take the phone to a nokia care center. the camera only works around 20% of the times... i press the camera button, or slide the lens windows, and the camera function gets turned on but i can only see a black screen, no image. sometimes rebooting the phone gets the camera to work, but not all the times, and even if it gets working, after some shots the problem reappears. when this issue occurs the video playback also doesn't work (for recorded videos and even for Internet) .i've already tried hard reseting the phone, installing the latest available firmware update (20.0.0.19), and the problem only keeps getting worst.from what i could see from google, there's several people complaining about this (example http://www.zedge.net/forum/t/73008/nokia-n97-camera-problem/ or http://www.Internet.com/watch?v=a8flxtl3bqy ).what i'd like to know is if anyone had this issue, and how did nokia solved it (or not) ?
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Jun 3, 2010
Anyone have any idea why my nuron 5230's camera wont start up? it just gives me a blank black screen and when i try to switch it to video mode it tells me "memory is full switch memory?" then i click yes but it just crashes and brings me back to the home screen. anyone have any idea whats wrong? or any fixes? i already tried to take the battery off, restore to factory settings, and that reset [press and hold green, red, camera, and power button till phone boots up] but its still like this.
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Oct 7, 2011
I have problem with my X6-00 16GB primary camera. When I turn camera on, screen stays black, only this focusing white box and other symbols are visible on screen. But no picture. When I push "take picture button", then focusing box starts blinking and stays like this, until camera goes standby mode. Secondary camera, in front of the phone is working fine. Also I have a Flashlight program (Brightlight v1.0) on my phone and it doesn't turn camera flash on, like it should be.
I gave my phone to friend who reset phone to the factory settings. After that camera worked for a while, but one day it was again black. I have done a couple of times software reinstall with nokia ovi suite on my computer. After that camera works couple of days or only couple of hours and then goes black again. Software version is the newest for that phone, v32.0.002.
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Apr 17, 2012
My camera is not working anymore when opening camera just displays a black screen and am unable to take photos. plus the camera and video button in the bottom right corner flashes
Info:
iPhone 4
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Aug 29, 2013
This is to report a repeated problem on my smartphone. I purchased it on 21 Jun 2014. Within 1 year it developed a problem wherein the main camera stopped responding (black screen) along with flashlight remaining continuously on once selected on manually (have to restart the phone for flashlight to go off). This was rectified in month of May 2015.
The same problem repeated itself in the month of July 2015 and phone was again repaired/ rectified. Both times it felt under warranty and there were no charges paid. The only issue was twice the phone got formatted wasting my time and effort in backing up and reinstalling the desired software. Now last since last month the same problem has re-occurred.
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Feb 27, 2010
My Curve has developed a camera issue.It worked fine within the last 2-3 months (but I havent used it for a while) and has been working up to that point with no issues.When I go to take a picture, I can see the image, but it has a red, "negative" type tint to it.Also, it appears that the "low light" function of brightening the image up does not engage or work.When I take the picture, the flash will flash, but the image displayed on the screen at that time displays a solid white (blank) screen. I can not take another picture from there. it seems like the app might be locked up.The only thing I can do at that point is to press the red cancel button which brings me back to my home screen.The picture is not saved. I can then take another picture, but the same thing happens.The video camera works, but has the same "red tinted", negative type of image on it.It will record, and playback but the image appears as it is ciewed in the viewfinder. With the red tint/negative type of image. Sound is fine. I can also view previously recorded picture and videos with prefect clarity.The pone works properly in all other aspects and the only issue I have ever had with it has been a battery. I replaced thre battery two weeks ago because it would go dead quickly. The new battery works well.I have done a full battery pull. No change to the camera issue.Any thoughts?
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Aug 22, 2010
Whenever i try to open the camera of my w580i,there's nothing to display,just black screen.nothing's blocking the camera.how to fix this?
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Jun 7, 2010
Recently I purchased an E75 off of Ebay. The problem is, whenever I try to utilize the main camera, all I see is blackness. The viewfinder does not seem to work at all. Scrolling through the camera toolbar takes a while and tooltips remain on the screen without fading away as they supposedly should. I have tried taking picture regardless of the issue, but I recieved an error message which says "Unexpected error has occurred. Restart your phone." or something similar. I get the same result in Video Mode.I have done hard resets and firmware updates to the latest firmware possible, but to no avail. What could it be? Would I need to take it to a Nokia Care Center?
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May 16, 2014
Having a weird issue with my screen. Occasionally, (about 5 times in the last 2 weeks) when I grab my phone, the screen does not come on. I can see the multifunction buttons light up, I can swipe the screen and hear the sound for the unlock, and if I tap on the screen it does not light up and screen stays black.
If I hold power, it does not reboot. if I push home it does nothing, but I can hear that the phone is on, if a call comes through I can hear it ring, and can answer from my home button, but the screen stays black.
I can do a battery pull and phone starts fine. It is as if the backlight is not coming on at all at times, or possibly like a proximity sensor is not allowing the phone to recognize that the screen should be off.
Cannot tell if it is a hardware issue or software issue. I have not changed any software since I got it a few weeks back, some software has updated, but this is happening comepletely at random and always when the phone has been locked.
Phone has never been dropped and is in a case and has no screen protector, there is not a mark on the phone at all.
Should I arrange to swap the phone? should I contact my carrier?
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Jun 11, 2012
iphone 3G, reset for 10 seconds ( press both home button and power button) but nothing shown on the screen.
Info:
iPhone 3G
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Aug 10, 2011
I was recently received a brand new Bold 9700 from an aunt in Canada and I had only been using it in the UK for 3 weeks when the screen suddenly went completely white.I can still receive calls, and I can hear bbms and emails arriving but I can't see anything at all. I've have tried the battery pull many times but it still remains the same. I've been told that RIM usually offers a year's warranty on new products but because it was bought in Canada, none of the networks here in the UK are willing to take it in for repair.
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May 6, 2012
My iphone 4S just quit working out of the clear blue its screen is blank, and it was fully charged. I have only had it for a week or so.
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Oct 3, 2012
So I dropped my S2 on coffee table yesterday evening, it was working fine but was coloured blueish on the edge of screen. This morning the screen was blank, but everything is working fine, the keys and numbers light up blue and the touch also works, note: the screen has two small cracks too. Is this the digitizer that is broken?
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Jun 2, 2010
So I've had my bold 9700 for around 4 months, and today it randomly stopped working. Every time I take the battery out and put it back in it begins to load up the blackberry screen, but gets maybe a 1/4 of the way before flashing white and going completely blank. Then the light turns solid red for a moment and it begins the process again...
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Sep 8, 2011
Today, as I got up, I noticed that my blackberry cure 8320 had a white screen. This has never happened before, so I just removed the battery, and put it back in. Something I noticed was that when I inserted the battery, a steady red light appeared for about six seconds, and the screen was completely blank. Thinking that this would go away, I stepped outside, and I got a call. The screen was still black.
I was able to answer the call perfectly fine, but I couldn't interact with it in any other way other than the voice command button. The blackberry I have is unlocked. I ordered it online from BestBuy. It's a T-Mobile blackberry running on AT&T. I've also tried to connect it to my laptop, and it works fine. I've re-installed my OS (4.5), restored it, deleted everything on it, and still no luck.
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Oct 24, 2011
My camera has stopped working on my nokia 5800 press camera button and it just goes back to menu screen. Tried camera through apps does same thing and it does not show it open also. It will not play any videos just sound. I watch bbciplayer a lot on my phone and all I get is sound it just comes up and says unable to play video or sound but I can hear the sound. Just not see the video and also vidoes what I have took on my phone done soft and hard reset firmware update.
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Oct 15, 2015
My husbands phone has just stopped working has a blank screen won't turn on or charge etc. Is there a way he can get all his contacts and pics off it. It doesn't have a passcode on it.
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Jan 1, 2010
So I got this phone for Christmas.And I had a few troubles at first but nothing a quick post on these forums didn't clear up. But a few days have gone by and new problems have developed. Any help would be appreciated.
1) The middle button (used for menu and selection) is not working. But when I turn the phone off for about 5 or 6 minutes and then turn it back on it magically works again for about.5 or 6 minutes.What is the problem and how can this be fixed?
2) when I turn the phone off and back on it makes the sounds of it starting up but the screen just stays black.and then I have to let it sit for (go figure) 5 or 6 minutes before the screen shows. please help with this problem as best you can
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May 6, 2010
N96 was working fine until two weeks ago, hasnt been dropped or damaged so i can only think its the update of software.i have reset it and still i have the same problem.If I slide open to answer calls or messages or use the menu's by opening it as if to use the media player (ie slide down) it works fine. If I slide up i get a blank screen and it takes absolutely ages to get the menu n screen When a call comes in screen goes blank except for a few lines (top middle)
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Apr 7, 2010
I have a serious problem. I was using my N79 (actually I was playing a game) and suddently the screen went crazy by showing random patterns. I turned off the phone, and when I turned it back on, the screen was blank. The backlight is OK, the phone works fine but the screen is blank.
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May 19, 2010
I was a proud owner of Nokia E61i until yesterday.
I went to sleep last night and everything was working fine, and when I woke up this morning my phone was totally blank.
At first I thought it probably just turned itself off because of the battery but the battery was fully charged. I cannot see anything, the screen looks as if the phone is turned off, but in fact the phone is on since I can here the keypad tones when I press anything.
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Jan 19, 2010
Is there any way to stop the screen going blank on my 6700 after only a few second? keep pressing a key to get it back up. The screen saver is set to off
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Jan 28, 2010
Okay i've had my Nokia n97 for more than 6months now and its been working great except lately my facebook app wasn't working and i had to update it,so last night i backed up my files on my mobile and i connected it to the pc and updated it with the program that the mobile brings with a cd it was okay then i went back to restore my files and it said it had to restart so it turned off and i went to turn it on again and it stayed a blank screen with the nokia sign in the middle in blue (when you turn it on it that usually shows) but it stayed stuck there it doesn't go to pin code nor anything, and to turn it off i have to take the battery off,
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Jun 18, 2010
My E71 screen goes blank and hangs while charging. This happend two times to me now. I cannot turn off the phone also. But I can answer the calls. My firmware version is 410.21.010.
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Jan 13, 2010
From this morning, i obtain a blank screen when i try to create or read a text message on my Nokia 3110c. The blank screen disappear itself after 10 sec, back to home page.Seems that also some issues appears at the same time: Music player cannot read the library, error message at boot saying "Theme cannot be loaded".
I updated the software without success. Suppressed all messages or music, checked the free memory, nothing help.
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Apr 6, 2010
I have my N97 updated to the latest firmware, and when I try to list the installed application, it just blank the screen and returns to the main menu. Does anyone is facing same problem ?
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Jan 11, 2010
my n97 wouldn't charge nor turn on whatever I just see the little led charge light on, I understood this is a software problem with the battery management program which is ridiculous but found myself without a phone so decided to remove battery and take off the plug to an old phone and connect the + and - directly to the battery for 10mins and conected the battery back up turned phone on and connected it onto the main N97 charger and it started normally.
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Aug 17, 2010
I just bought my Nokia 5530.There are a couple of problems I have been having though- sometimes when I am making a call and want to end it before the person answers, the screen becomes unresponsive. Also sometimes when I am in the middle of the call and want to access the dialler (for typing in an extensions for example), the screen does not automatically come back up from its 'dark mode' and the only way i am able to end the call is turning it off completely.Is there something I should do to prevent this, or is my phone just defective? Help is needed because I think my local warranty is going to be up soon!
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Jan 3, 2013
My Nokia Lumia 820 Screen is broken and gone blank, how do I fix it. The phone is three weeks old.
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Oct 18, 2012
my n8 screen blank when i switch on...but i can sense my touch screen works...n my menu button light on when i switch on... but my screen blank doesn't show anything...
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Feb 22, 2010
I connected my X6 via USB. The screen went blank after I chose media transfer and then came back showing the boot-up screen (white screen with NOKIA in blue letters.) I couldn't switch the device off with the power button so I removed the battery. When I switch it on now, it stays frozen on the boot-up screen and I have to remove the battery again to switch it off.
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