Nokia :: 5800 XM / Screen Display Fault
May 10, 2010
I hope someone can help me on this, After updating my phone to v31.01.101 my screen goes all lines and blurry, cant see any display at all, ive scanned the internet and noticed a lot of others had it too, (firmware fault), ive tried to update it to V5, but it wont go any higher than what ive got now , is there a fix for the screen?
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Dec 25, 2010
There seems to be a fault in N8 where the screen is fine but if you look closely/in pure white or grey backgrounds I can notice the screen flickering where the lines move from the bottom all the way to the top really fast.
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May 29, 2010
It won't stop flashing and starting to get very annoying any ideas of how to fix this?
I've already had to take it to a nokia care point twice in the past month because the screen has broken and then non responsive.I've reset the phone and hard reset as well and the problem is still there...
Basically when using the phone the screen turns black for a fraction of a second, before returning to the screen I was on. It happens about every 6 or so seconds...any advise or will I have to take it back to repairs?
Also, I have white spots on my camera screen? Is this dirt or a fault with the camera?
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Feb 27, 2010
I am not able to find a way to display the date along with time on home screen.
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Mar 24, 2010
my phone was in my pocket and suddenly the screen went blank, the warranty people are saying that my lcd is faulty, cud there be anyother software or hardware reason for it.
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Jun 1, 2010
When you type a message / email on the on screen keyboard, there used to be a key to send your message from the screen that has been taken off. now i have to slide the Tablet open and send from the keyboard. Any reason/any fixes or settings that i might have missed? or it there something i can do to correct this?
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Jan 4, 2010
Nokia 5800 display problem in the new series has been solved? Or problem is not solved yet ?
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Aug 15, 2010
I'm using my phone more than 5 months. Yesterday come back after work and saw that half of the display is in black and white stripes. I try restart it didn't help, in forums read that here may be soft problems, I have updated software, but it didn't help too. Maybe someone had the same problem. And I would like to know if I'll change lcd screen, it will solve this problem or not?
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Jan 12, 2010
With some of my contacts an incoming call with a Caller ID does not display the caller's name, although they are in my Contact List and the number is in a valid format.Same is the case for sms's from the same contact.I only have one entry of that contact in my phonebook.Any 1 facing the same issue?
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Aug 14, 2010
Do you know where I can find the information regarding each of the following symbols and their meanings:
"+", "*", "#", "p", and "w"
please note: these symbols appear on the dial pad display when adding telephone numbers in contacts.
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Jun 4, 2010
Contacts > Options > Sim Numbers > My numbers : Displays my previous number prior to porting. Is there a way I can get teh phone to update and show my new number?
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Feb 6, 2010
Got my nokia 5800, really happy. Installed Chinese as my second language on the mobile dictionary..... and the phone won't display the unicode characters. How can i get Chinese language support on my nokia?
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Jul 24, 2010
A little while ago I set the inbuilt browser to display full screen in 'Options>display options'.I've now tried to restore ordinary display and the option has vanished!!
Under display options the sections should be:
Full screen view
Page overview
View images
Load images
Switch window
Page info.
I used to have them all but now I only have 3:
Page overview
View images
Page info.
Where have the rest gone and how do I get them back?
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Jan 5, 2010
When I listen to livestreaming radio with RealPlayer the screen it is not going back to operational working after the display timeout. You neet to exit RealPlayer and open it again to continue. Firmwareversion 31.0.101. This must be a bug.
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Nov 27, 2010
Well I have this phone for over 2 years and now I have a big problem with it that won't go away. The screen goes completely into stripes and is unreadable. It just showed up like that and it's always when I use the screen-lock button (slide button on the side) that this happends and then stays.Once I got rid of it by rebooting the phone almost 10 times or turning it of a whole day but as soon as I use the screen-lock button (slide button on the side) it comes back.
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Jul 6, 2010
I've recently bought a brand new Nokia 5800 with latest firmware version 50. but after few days i had two problems with it.
1. Sometimes display auto rotate function not working..
2. Touch screen sensibility too poor....
i did hard reset too.... still have problems
Nokia 5800 Xpress Music (v50.005)
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Apr 15, 2010
Basically i am getting the 'double click' thing on my storm2 once a day atleast. I upgraded the OS recently but its still doing it. Sometimes if i hit the screen hard it will start working which suspects me to beleive theres dirt under or around the screen itself?But if i remove the battery the screen then starts to work, which leads me to beleive its the software.
What is it? is it common? how can i fix it its driving me insane.
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Sep 11, 2012
My beloved Galaxy S2 is currently with T-mobile for assessment as a result of a broken screen (under the glass) and the view of the shop was that as it was a broken screen it was automatically my fault.I am at a loss as to how they can know this without even seeing the phone. Hence why I was unprepared to pre-authorise a repair without knowing the cost first.I have no issue with paying if it is my fault (like I did when I put a phone through the washing machine or when I dropped one on a sharp stone and shattered the screen or when I left one on the car roof and drove off only to see it bounce in the rear view mirror!) but this time it was very different as the screen went black as if power had gone and it needed to be switched back on - i initially thought it was a power fault. The next day I discovered a crack in the screen.
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Apr 7, 2010
I upgraded to the N97 a couple of months ago and have become more and more frustrated with the very weak phone signal I get with this handset, with calls often dropping out. I am on the latest software version etc.Now I have searched through the other discussions on this site and have found a stack of discussions about others who have experienced / are experiencing the same problem.What I would like to know is does anyone know if there is a fix or solution for this yet?I really don't think I can manage another 12 months or so before I my next upgrade, and my provider won't do anything for me.
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Jan 14, 2010
I'm a 1st time owner of a brand new 5800, this is my first experience with a touch screen phone and I was wondering since the screen is plastic and I absolutely hate scratches on my phones anywhere but especially on my screen, is there a way to put a screen protector on the screenof the phone and have the touch screen still work, will it be less sensitive or will it work at all?
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Mar 6, 2010
I want to set up my 5800 to work in the car as a music/navigation/handsfree device. I created a Car profile with ring volumes and other stuff set up just the way I want it. However, I cannot make the screen not to timeout and turn off. Basically, the automatic screen lock is deactivated and shouldn't get into way. When I plug the aux cable into the phone I select the Music Stand accessory which is the only one that has a Screen control setting. It is set to On, from the default Automatic. However, the screen goes black anyway, but the buttons stay lit.
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Apr 28, 2010
this is the issue i have been having for a month now
http://www.Internet.com/watch?v=fg61wjnayqi
i am a vodafone contract & i have sent it in for them to send to nokia for repair i have created post on this but i would to see if anyone else has had this same problem.
1st time in went for repair the tech couldn't find nothing wrong with it day after picking it up i went back in and showed the rep the same problem and that it hadn't been fixed. i only picked it up last thursday 22nd and its doing the above in the video the reason the dam thing went in twice already but the tech replaced the screen and something else.
they state they cant find this problem but you only have to leave the phone alone for a while for it to start doing it. once it's started you can press the lock key and if you go the main menu it will select any option but if you try to write a text nothing shows the letter is being pressed but no responce on screen. calls take a few extra secs to connect as well this phone has not been dropped or has had any water damage i take really good care of my phones but like my last 2 sony ericcson's they all died in 8 months of each other.
also since it's been back a 2nd time the alarm clock is 5mins slow and the battery dosn't even last more than 2 days and i dont make many calls but i text a few times.
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Apr 8, 2010
My phone has a bug, i try to set my home screen up so that the short cuts would show and my email notifications as well.. Instead i can set up my contact with the pictures, but not the installed shortcuts like music, web,etc... I am really fraustrated with this, as i have to keep going into applications to click on my email to retrieve my msgs and to play music as well..
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Jun 13, 2010
I have started having problems with my N96, i've had since January 2009 and have had no problems until now.
The screen has started sticking when entering the menus, internet, games etc. It becomes distorted and fuzzy. It seems to have a tendancy to turn purple and green in places.
I have already done the master reset on the phone and downloaded the most recent software (as recommended by Voda when I took the phone into them today) but it hasn't worked and I am still getting the same problem.
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Jan 21, 2012
I would like to inform you that i have purchased nokia c6 from bangalore on dt 05/06/2011 but, now, since last 3-4 days i am facing problem with this devices. It's stop showing anything on it's screen but mobile is working. We can't see anything except black screen.And sometimes it's work properly and suddenly stop showing anything on it's screen. what happen to my new cell and what step i should take?
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Mar 21, 2010
As nokia user for the last 10 years, I become the proud owner of a 5800 Express Music, which has been the best phone I have ever used. So good in fact that I am not interested in an upgrade to the X6!
The problem I have been having started rearing it's ugly head in September last year. I was not sure if it was down to the cold weather but the screen seemed to "melt". It happened once in a while but now happens everyday. I have updated my software regularly and done the back ups to the phone but there seems to be no change. I have to guess the where the buttons are when putting in my pin number or screen lock pin, or remove the battery in the hope it comes back to normal. Please see pics attached. Anyone else have the same problem?
The first pic shows the main screen (or should)Pic 2 is what the menu looks like with this problem.Pic 3 is how it looks with the battery taken out and me switching it back on
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Feb 8, 2010
Couldnt use touch screen at all suddenly today, I reinstalled the latest firmware update but it didnt help so did full reset and now Ive got the countries screen but can only scroll down 3 countries and cannot select any (select and cancel dont work) also the media bar keeps randomly flashing onto the screen. Anyone any idea what's causing this? It hasnt been dropped or anything, first I knew was I couldnt turn off the alarm this morning. I dont know how to go about getting it repaired as it was a competition prize in july 2009 and didnt come with any warranty documents.
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Jan 28, 2010
I have the 5800 XpressMusic and a few days ago the touch screen stopped working properly.When the phone has been off for an hour or two everything works fine for the first couple of minutes, then it stops recognizing presses/unpresses and holds a lot. For this reason it sounds to me like a software fault but the guy in the local phone shop reckons the screen is pressed in and needs to be physically repaired.Any ideas?
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May 18, 2010
I recently bought a 5800 and it has a dead pixel on the screen. I was really looking forward to getting this phone and I am now quite disappointed (and disgusted by the service I was offered here in Malta!). I returned it to the shop where I bought it and was told that I have to have at least 5 dead pixels for me to be able to change it. Is this true?
It is still under guarantee as it hasn't even been a month since the date of purchase. They tried to feed me so much bull (including: the laws do not apply for Malta and that i had to go back within the first seven days EVEN THOUGH it clearly says on the guarantee that I have a 30-day period from the date of purchase to take it back).
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Jan 29, 2010
I would like to change my nokia 5800 XM home screen to show my name instead of the carrier name. Is there a way to do this?
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Apr 14, 2010
I recently bought a Nokia 5800. Very happy with the phone. The only thing I am annoyed about is the limit on the number of Apps which can be displayed on the Home Screen. Anyone knows a way to display more than 4 apps on the Home Screen.
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