Nokia :: 5800 FM Radio Hangs After Upgrade
Apr 16, 2010
Couple of months back I upgrade my Nokia 5800 to V40. After that, i have started having peculiar problem with the FM Radio. Radio plays fine. but when I keep switching the different saved stations, at one point it just HANGS. No keys on my phone hands free work and the only option left for me would be remove the battery and reboot the phone.
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Mar 31, 2010
I format my nokia 5800xm both phone memory and memory card. After that when i open my phone i noticed that when i use the camera it hangs or freeze but when i check the used programs (long press the menu) it has camera but not working. i need to restart my phone several times just to make the camera working.. what supposed to be the problem?
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Jan 23, 2010
After upgrading the firmware to v40, the music player hangs after playing for few minutes. It does not respond to any touchscreen input. The phone has to be restarted to get it to work again. Does anyone know of a fix to this problem.
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Jan 17, 2010
I have recently bought NOKIA 5800 express music. From past 2 days the phone has hung twice. I had to remove the battery and restart the phone to get it back into working. The phone was idle and I wasnt running any application when it had hung. Can someone tell me what the problem is and if there is any solution for this, as at times it really frustrating to restart all over! Some details of the phone software
Software Version V 30.0.011
Custom version 30.0.011.C01.01
Type RM-356
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Jun 18, 2010
I bought a new Nokia 5800 express music less than a week ago. Right from day one I got problems like auto reboot and mobile hang often. My phone came with software v 40.0.0.005. I took it to the showroom where I bought this phone and they advised me to update latest software and that will solve the issue. I updated to v 50.0.005. But within another one hour I ended up with same problem. I am seeing pink horizontal lines before reboot. It automatically reboots while messaging and when I try to do something with maps. It hangs often when I see any video file. I took it to nokia care again but they formatted my mobile and installed v 50.0.005 but am having the same problem again. How do I solve this issue.Is there any option to claim for a refund?? Any option to replace handset?? Preferably different model? I find lot of problem in using this phone which is not user friendly.
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Apr 21, 2010
I seem to be having some problems using the internet on my phone but I'm not sure if it's the fault of the phone itself or T-Mobile. When I connect either via Wi-Fi or T-Mobile Internet, sometimes it hangs or kicks me off, closing the browser down as it does so, sometimes it doesn't disconnect despite me telling it to, and when using the Windows Live Messenger app it keeps losing the connection.
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Apr 5, 2010
i bought a nokia 5800 xpressmusic a weekago, in one week my mobile hangs for 3 times and even the power switch was not working so i removed the battery and then switch on the mobile again,my cell os details :
software version v 40.0.005
software verion date 29-12-2009
custom version 40.0.005.c01.01
custom version date 29-12-2009
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Jan 18, 2010
I have a 5800 Xpress music phone.I updated the firmware yesterday to the latest version (V40.0.005). And also added some songs from OVI suite. Now my music player hangs all the time. I dont know what to do. And need to restart the phone again to get rid of the problem. Sometimes even if i restart it wont work. Then i need to remove the battery and then restart.
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Mar 25, 2010
Is there an Internet Radio app. (streaming) for the Nokia 5800? I know it's got FM 'built in' but I can only pick up about 3 stations clearly.....
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Jan 15, 2010
Great job here by Nokia on this update.Until now I detected one possible bug.When we opens the radio, on the others firmware, when RDS was available the name of the station appears automatically, now it doesn't appear.
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Feb 19, 2010
I've been having a problem with my memory card recently.
If I restart my phone with the memory card inserted, my phone just hangs on the Nokia white screen and does nothing, but upon removal of the card it starts up fine...
After the phone starts up, I usually re-insert said memory card and everything works fine untill now, after inserting the card, my phone jams up and won't respond to button presses or screen touches....
I've removed the faulty memory card from the phone and done a chkdisk on it, with Windows doing all the repairs to the corrupted files and reinserted it but it still jams the phone up whenever I insert it....
Did a hard reset on my phone and reinserted my card and now it's stuck at a dialogue box thats says : Installing
Are there any ways that I could get it working again without loosing important data on the memory card?
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May 25, 2010
I recently updated my nokia 5800 to v5 from v4, after update my radio and Bluetooth has stopped working completely. When I goto Radio it gets hanged instantly only option I have is to click on red button or menu button, but radio app keeps running in back ground. When I tried to turn on my Bluetooth I gets a error message 'Unable to perform Bluetooth Operation'. When I got to Albums and tried to send any music file via Bluetooth I get a message 'Unable to connect'. I had already tries hard resetting and re-installing firmware through OVI suite, but I am still facing this problem.
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Apr 21, 2010
Radio of my Nokia 5800 xp is not working at all. When I go to Radio -> Options and select any of the option e.g.. "Stations", "Tune Stations" or "Alternate frequency" menu is closed without doing anything or asking for further option. I have tried factory reset, but no luck.
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Feb 13, 2012
i updated my Nokia N8 Anna to Belle . After updating my phone i see this problem that my phone doesn't show gps information when i capturing any photo. When i try to capture a photo i noticed that gps is not available notification. But when i close my camera option my phone show that gps is available. I also check the settings. Actually what is the problem ? When i entered camera option then gps option show me that its not available but when i close camera option then it show gps is available. When i first bought Nokia n8 its work its gps function properly.
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Feb 16, 2010
i have firmware 40.0.005 installed on my 5800. While playing radio all of a sudden radio stops responding. I can kill the radio application but have to restart the phone everytime. Otherwise radio doesnot work.
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Apr 29, 2012
it starts up and doesnt do anything.i have tryied a hard reset
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Jun 13, 2012
I have Nokia Internet Radio on my 5800 but it has very few BBC stations - how do I add the rest?
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Feb 19, 2010
Nokia xpressmusic 5800d-1
Type: RM-356
code: 0591106
Operator: 3 network UK
Software version V30.0.011
I updated ovi suite to the latest version and went to the update page, this told me that the maps update was available. This I downloaded and installed, however when I ran maps booted up and then shut down again. After further investigation I found that the phone needed to be on v31. When I try to upgrade I`m told that I Have the latest version! I removed the Maps program thinking I would just reinstall Maps V2.0, but I can't find this anywhere. So now I`m stuck, I have no maps program, I can't find V2.0, and I`m wondering why I can't upgrade the phone software.
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Mar 16, 2010
Upgraded the phone software to V 40.0.005 (dated Dec 29, 2009) on my 5800xm, and now my maps are blank.When I click on the green compass I used to get a street level map, and after a while it would jump to my current position.I can still zoom etc, and it looks like it still gets a satellite fix (shows correct coordinates) but the maps seem to have gone.Just downloaded the Ovi maps anew from Nokia, and there is now a new menu structure, but still no maps.
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Apr 30, 2010
I upgraded my firmware to V 50.0.005, cause that's what Ovi store told me to do in order to download ovi maps. However, now, when I open my internet browser it automatically opens full screen which is really not my preference. But when I click "options" it just shuts down.Also when I enter Ovi store now, at first it seems fine but after loading an app page it crashes saying no more than "Something went wrong".
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Mar 18, 2010
I have an 5800 XM with type number RM-428 and I canīt upgrade its firmware to the 40.0.005 version. Every day I check on the nokia website looking for the update and nothing. Anybody has an idea of what happening?
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May 2, 2010
I have an 5800 XM with type number RM-428 (product code is 0577454) and I canīt upgrade its firmware to the 50.0.005 version. I check in the Nokia Europe home page and I found that this version is aviable for the Nokia 5800 XM. Every day I check on the nokia website looking for the update and nothing.
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Mar 7, 2010
Updated to latest software on 5800 , now full screen qwerty keyboard is not available?Anyone else got this issue, and is there a fix ?
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Apr 2, 2010
Very latest software installed and since then no calender on home screen, unable to stop/snooze calender reminders unless I press the 'call hang up' button.
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Apr 25, 2010
I currently have a Nokia 5800 (Product Code: 0575581), which is still stuck on firmware version 31. As such I'm wondering if there is anyway to upgrade, if not I have heard about changing the product code of my device but I have heard from some sources that this will void the warranty, is this true?
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Aug 23, 2010
im using nokia 5800xm..after updating my firmware from V50 to V51 i do hard reset to my phone..after restarting my map lost premium content like wather, event, lonely planet and hungrygowhere..ive try download and install new map from nokia site but seem my premium content still didt show up..so how i can get my premium content back again??
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Apr 9, 2010
After 8 months it finally went I'm on Vodafone via a contract and I got this Nokia 5800 as an upgrade I love it great piece of kit Music Player is great. On thursday morning thou it went all pear shaped, as I was in a shop I could feel the phone pulsing via the vibration I recieved no call or text it was doing small pulses from the vibration feature.
I whiped it out and unlocked it but the screen stayed blank for about 1min then it finally came on and went back into key lock by its self???. I unlocked it again and the screen came on/off then finally on it had been doing it a few times in the past but not this bad.
I went to send a text and when I touched the screen to bring up the alpha keys it would not type anything it would show that I was hitting the keys but nothing was writing. I had to reboot the phone and it worked for 10mins, I took it into Vodafone and got it sent off to Nokia for repair I hope they repair it much better than what Sony Ericcson do last 2 phones from them have all failed to be fixed of there problems last 2yrs I had there mobiles. I went back to Nokia after 8yrs away because everyone now has a S.E, Samsung or iPhone.
Nokia 5800 XM, Nokia 5320 Owner
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Jun 10, 2010
I upgraded my phone to V40.0.005 s/w recently. Now when I use the alarm on my phone I cannot use the "stop" or "snooze" buttons, I touch the options but nothing happens. If I click on the Red "end call" button then it seems to put it into Snooze and the alarm goes off again after ten minutes....
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Jan 4, 2013
I have a Nokia 5800 XpressMusic. I downloaded Nokia Suite 3.7.22 and I am trying to upgrade to latest firmware version. The website says it should be v.60.0.003 - [URL]. When I run Software Updates in Nokia Suite I get message saying "No updates available" - Your phone has the software version V 52.0.101 installed. I then ran Fiddler and I found out that a request to the following URL is being made and it is not successful: [URL]
[Error Log] .....
I am running Win7 x64 SP1.
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May 1, 2010
After upgrading firmware to the last version (V50.0.005) I have lost the possibility of seeing next entries of calendar in homescreen. The only option I've got from now are "Shortcuts" (4 between applications and favourites) and "Contacts bar". I have tried with hard and soft resets, and it's equal. There is a little problem with the alarm too, but not important.
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Apr 26, 2010
My 5800 used to retain battery power for 3-4 days of normal usage until my upgrade to the latest firmware. Firstly the FOTA failed. After restart it popped a "System Error" after"installing..." The Music Player also screwed and used to continously show "Fixing Corrupted Library files..(something like that)". Then i used OVI suite to transfer music and it temporarily fixed the issue. But then i used the USB connection with Nokia Software Updater and reinstalled the firmware. all the problems were fixed. But i observed that the Battery life has now reduced to just about 18 hours!! I am not sure if its indeed the firmware but most likely so. I also did a soft reset without realising that i would lose all the smses and contact data Anway, main issue is batterypower consumption. The Nokia Energy Profiler shows a current consumption of about 170mA. It was same even before the soft reset.
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