Nokia :: 5800 XM / Maps Gone Blank After Upgrade
Mar 16, 2010
Upgraded the phone software to V 40.0.005 (dated Dec 29, 2009) on my 5800xm, and now my maps are blank.When I click on the green compass I used to get a street level map, and after a while it would jump to my current position.I can still zoom etc, and it looks like it still gets a satellite fix (shows correct coordinates) but the maps seem to have gone.Just downloaded the Ovi maps anew from Nokia, and there is now a new menu structure, but still no maps.
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Apr 9, 2010
After 8 months it finally went I'm on Vodafone via a contract and I got this Nokia 5800 as an upgrade I love it great piece of kit Music Player is great. On thursday morning thou it went all pear shaped, as I was in a shop I could feel the phone pulsing via the vibration I recieved no call or text it was doing small pulses from the vibration feature.
I whiped it out and unlocked it but the screen stayed blank for about 1min then it finally came on and went back into key lock by its self???. I unlocked it again and the screen came on/off then finally on it had been doing it a few times in the past but not this bad.
I went to send a text and when I touched the screen to bring up the alpha keys it would not type anything it would show that I was hitting the keys but nothing was writing. I had to reboot the phone and it worked for 10mins, I took it into Vodafone and got it sent off to Nokia for repair I hope they repair it much better than what Sony Ericcson do last 2 phones from them have all failed to be fixed of there problems last 2yrs I had there mobiles. I went back to Nokia after 8yrs away because everyone now has a S.E, Samsung or iPhone.
Nokia 5800 XM, Nokia 5320 Owner
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Feb 19, 2010
Nokia xpressmusic 5800d-1
Type: RM-356
code: 0591106
Operator: 3 network UK
Software version V30.0.011
I updated ovi suite to the latest version and went to the update page, this told me that the maps update was available. This I downloaded and installed, however when I ran maps booted up and then shut down again. After further investigation I found that the phone needed to be on v31. When I try to upgrade I`m told that I Have the latest version! I removed the Maps program thinking I would just reinstall Maps V2.0, but I can't find this anywhere. So now I`m stuck, I have no maps program, I can't find V2.0, and I`m wondering why I can't upgrade the phone software.
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Aug 10, 2010
I've bought a new 5800 Xpress music recently and have three questions with Ovi maps:
1. I don't see any satellite (photo) maps when selecting the satellite mode in the display options; instead, the map is just filled with a pattern of alternating dark green and light green linear areas. How do I enable real satellite data, as shown in the attached picture?
2. The update speed of the map when navigating on foot or by car seems very slow. Is there some way to increase / improve this?
3. The phone doesn't seem to recognize really well if I hold it vertically or horizontally. Can I improve that behavior, or switch between manually?
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Feb 2, 2010
Looking at my Installed Applications on my 5800XM I realised that there are the following two entries:
Nokia Maps 9MB
Ovi Maps 7MB
Are they supposed to be both there? Shouldn't the Nokia Maps application have been overwritten when updated to Ovi Maps? Can I manually remove the Nokia Maps application to free these 9MB of C: memory?
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Apr 10, 2010
my nokia is a 5320, GPS position works fine, i used it today and added a position and then went on to the maps and it was just blank. I have never used ovi maps before am i doing something wrong? do i have register it or something?
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Jan 9, 2010
I just went to maps.ovi.com and got offered a new plugin for Firefox. It seemed to install OK and now the website - which used to take about 5 mins to startup for me - starts up in seconds. Almost as fast as Google maps.SNAG - the map area is blank. I can't see any maps.
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Aug 9, 2010
After updating to v51 i'm encountering something unusual.the homescreen clock on the top left goes blank but when i touch than empty place the clock app pops up! After exiting it again goes blank!
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Apr 7, 2011
I have the latest version of Ovi maps installed on my N8. I have downloaded and installed local area maps (Guangdong, Hong Kong and Philippines).I have checked and re-checked all the settings from other forum discussions. Everything looks orrect...BUT when I try to zoom in, it's as if I have NO maps loaded...just a pale green screen with a message 'no detailed info.....then the app crashes after 15 seconds and I'm back to the home screen!!!I wish I could delete this app completely from my phone and use Nokia maps (like I had on my N82) but it won't let me.What a heap of JUNK! biggest waste of money in my life. All my iphone 3 and 4 colleagues are laughing at my 'good fortune'.
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Aug 19, 2010
After I updated my map software, I opened it, it can show until country only, but if I zoom in, it didn't show any map, only blank. Can some one help me please? what should I do?
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Feb 7, 2010
Can anyone help.... Nokia 5800 with latest firmware v40.. Had Nokia maps 3.01 and the compass was enabled in "MY POSITION" where we could either have it align north or align according to the route we take.Now downloaded maps 3.03, but the compass is stuck with the map facing north. Any amount of tapping on the compass is of no use. I went thru the manual and it says that we need to tap on the compass to either align the compass to the direction of travel, but it is of no use... When using either Drive to or Walk to function, the map is aligned to the direction of travel, but when we stop navigation, the compass is stuck back again facing north.Any help is greatly appreciated.
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Feb 5, 2010
I have nokia 5800 XM with recent firmware version. Downloaded and installed ovi maps 3.03 but when i'm trying to open the program it shows startup screen and closes automaticly. Tried to uninstall it and install once more, restore phone to factory settings, but the same problem. Previous version (not free) of ovi maps is working fine on my phone. The same problem on my friends phone nokia 5230. Both phones are in bought in Latvia, not locked with any operator and have dafault nokia firmware, not any specific operator software. But if previous wersion worked on my phone then the new version must work too, i think so, but it's not working
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Jan 21, 2010
I live in New Zealand and will be travelling too Hawaii next month, if I use the phone for GPS will I be charged for global roaming data?
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Aug 18, 2010
I have a Nokia 5800xm, I use ovi maps mostly off-line but every time I search or turn ovi maps on it keeps asking me for a connection?can someone please help me, its very annoying
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Feb 13, 2010
I have just purchase a 5800 phone. I have done all of the updates and it has Maps 3.0. When I try to navigate (Drive) it keeps coming up and asking me to Activate License - says that I have used 0/100 days.
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May 5, 2010
The GPS feature and Nokia Maps icon in the menu would suggest that the Nokia 5800 supports maps. My aim is to transfer maps onto the phone's memory card so I will not require an internet connection to use the feature. In Nokia PC Suite, clicking Maps takes me to a page that tells me to download Nokia Ovi Suite. I won't bore you with a rant on how bad my experience Ovi Suite is (it is terrible), but the end result is that clicking download on a map appears to transfer it to the phone, but no maps appear on the phone.
I recall there used to be a separate piece of software that allowed downloading and transferring of maps, but I cannot find it. Nokia appear to have removed it from the website, which is a shame, because it worked.
Is there a piece of software that is able to transfer maps to the 5800. Failing that, is there a way to transfer maps manually?
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Jan 24, 2010
Just installed the free ovi maps on my 5800. The maps are out of date. My estate was built in 2001 and doesn't show on the maps. I also have Google maps on my 5800 and maps and photo of my estate are there. Even my 3 year old navman in-car shows my estate. Mmmm free and oout of date. I'll stick to Google maps.
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Jul 3, 2010
I updated my Nokia 5800 Xpressmusic firmware to the latest version yesterday and I also installed the latest Ovi maps through Ovi Suite and everything installed successfully. However, when I go to maps on my phone, the GPS and satellites are working fine, but I can not see any maps appearing on my phone - just a grey/pale green background appears instead of the maps. Only if I zoom all the way out, then the world globe starts to appear, and then disappears as I try to zoom back in.
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Jan 25, 2010
After upgrading to 3.03, the Map app closes after 10 seconds. It might work but. Tried installing again via PC download, no change.
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Jan 30, 2010
Last week iīve successfully updated my n5800xpress music with the latest fw 40.000.05 through NSU. Now i need some help with Ovi maps. So far i see there is a map on my device. It based on v3.01 09 and map ver 0.1.22.103. In order to use free Ovi maps so i need Ovi maps ver 3.03. These are some of my questions.
1.How to update my old Ovi maps to the new ver 3.03 through PC?
2.As iīve read some of the thread regarding Ovi mapsthat in some case i maybe have to uninstall the old version. But when i check it through Application manager i couldnīt find neither ovi maps or nokia map but there is an Ovi store client in there.
3.Off topic. I wonder why when i start my fone sometimes some of the pictures in the contacts bar is not really in phocus? any suggestion?
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May 19, 2010
I have 5800 XM with firmware v50.0.005 and ovi maps v3 But whenever i try opening ovi maps it opens and closes automaticaly within 3seconds I have uninstaled the ovi maps and instald it again,i have also restored my phone to factory settings and then updatd my firmware and ovi maps But the problem with the OVI maps not working continues Does anyone else face the same problem Can someone help me find a solution?
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Jan 24, 2010
I'm using the new Ovi Maps version 3.03 on Nokia 5800 XM.I'd like to create a new, personalised POI (march).
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Feb 12, 2010
there are few things that should be better, for instance I can't use Ovi Suite as it doesn't support synch with Lotus Notes yet, so I still use PC Suite. Now I'm becoming crazy and maybe someone can give me some explanation. I tried to download the maps with the Map Loader, I can see on the left part of the window a lot of maps, but I do not se any info on which map is already installed ! Is it normal? And moreover, I'm not convinced by the amount of memory left on my SD card, the map loader show an amount and Windows a competely different.. who's lying?
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Feb 12, 2010
I have a nokia 5800 version 31.0.101 when I go to OVI maps no map is loaded the GPS works but the maps do not its all green, I can zoom out and see the world but if I zoom in there's nothing, it was working for my local area but I could not search or see anywhere else, I traveled 100 miles yesterday from where I lived but the map never loaded when I got there either.Today I have reinstalled the latest maps, (over written) that didn't work in fact I lost the local area now too. I then did a hard reset still no maps ,I installed the navigation maps from OVI. it updated the options to navigation but still no maps, so I am now at a loss I hope someone can help
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Mar 5, 2010
I have the latest firmware installed on my phone and i also have the latest version of ovi maps installed.But it does not want to connect online.I have both free wap with o2 and also have wireless connections available at both home and work.but it will not connect, everytime i try it says there is a problem connection not working or something to that effect.i have uninstalled and reinstalled numerous times, but still it wont work.
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Feb 18, 2010
I have firmware ver 31.0.101 and I had OVI maps with navigation which worked for a couple of time then the GPS would not lock on even when I was outside with no obstructions and a friends 5800 locked on with no problem, yesterday I hard reset the phone and the GPS worked fine but I had to reinstall OVI maps and we are back to the GPS not locking on.
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Jun 16, 2010
I can not update the maps ovi 3.04 because fault in installation of new software (error number 5). This happens after updating v 50 in NOKIA 5800.
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Jan 28, 2010
Does any please no how to set home location on ovi maps for the Nokia 5800.
Have have tried and searched everywhere but cant work out how to!
For instance if i go to Drive/ Drive Home How do i set up my home location.
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Aug 8, 2010
I'm occasionally "on the road". I have a Nokia 5800 so can connect it directly to the internet via WiFi but how do I download the Nokia map for wherever I find myself? I don''t have Ovi Suite on my employer's laptop
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Jan 23, 2010
I was very disappointed with the new version of ovi maps (with free voice guided navigation) due to the fact than the new version did not turn the map in the direction of travel. It turns while a route search is made, but not otherwise. Its was a cool feature which was available in ovi maps 3.0. In 3D mode this was really cool. I wonder why nokia scrapped this useful feature. Anyone had similar issues ?I own Nokia 5800XM, v40.0.005.
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Jan 31, 2010
I have updated my 5800 and downloaded maps. I have installed uk maps on the phone but I have no voice guidance. In the settings menu under drive guidance it states 'none' but when I select download nothing happens. Can I get voice guidance online and transfer it to the phone. Also why did the maps software not come with it when I remember selecting english as an option in the install process when I used my computer to install it on the phone.
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