Motorola Photon 4G :: No MMS When Roaming/no Data Message?
Oct 5, 2011
I have all the maintenance releases and it still happens. I've tried changing the APN but no go. This applies to roaming in areas I've always been able to send MMS and basically says it wants a data connection even though I have roaming data set and working.
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Jul 31, 2011
I know this thread is a year old, but I have to drag it up again as it seems Motorola haven't dealt with this problem yet. I have owned a Defy since a few weeks. I have a German vodafone contract which gives me a data roaming flatrate for several countries including Italy, where I am a lot of the time. And this roaming warning is driving me insane!! It pops up about 50 times a day (I live in an area with weak connection, so my phone loses the network sometimes, but finds it again after a few seconds, and up pops this warning), turns the screen on, drains the battery. It also pops up continually while I am driving and using the phone as a navigator, so I have to continually check "yes" so I can see the screen again, which can be pretty dangerous if you are driving on winding mountain roads...
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Jul 3, 2012
Own 2 Photons, both show roaming indicator and comparable numbers of bars (in a given spot) while in a Verizon (CDMA) area. One phone can make/receive calls and has 3G service and the other one can't 99.9% of the time. All relevent phone settings (domestic roaming/ data enabled, PRL/profile updates, etc.) are identical on both phones. In all other respects, both phones operate the same and without problems. Is this a Sprint network issue or a Moto phone issue?
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Apr 1, 2010
I was traveling in Germany and Italy, and I made sure to set "Data Services While Roaming" to "Off." However, I still did incur data roaming charges. They are really small-- like 15KB/day, but it's nonetheless annoying that my Blackberry Bold 9700 is using data even though I turned it off. I use AT&T. Does anyone know why?
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Jul 12, 2011
I live in an area covered by Verizon Wireless and a smaller local Cell company, so I have to enable data roaming to get emails in certain places. I've enabled it several times and it will not stay on, it shuts off if I lose service for any ammount of time, or if I restart the phone. Is there any way to keep it permanently enabled?
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Mar 11, 2012
I have a pop-up asking me if i want to allow data access while i'm in Canada on my droid razr. I hit deny but it comes back again and again.. Data enable is uncheck in data manager. Need a solution to stop this pop-up please.
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Oct 24, 2011
In the Battery and Data Manager > Data Delivery settings we have some options with respect to using data over the mobile networks and roaming.Last weekend my wife (iPhone) and I went to the Canadian side of Niagara falls. I double checked that on both of our phones, we had the Data roaming option disabled, but as AT&T still gets reasonable signal, I left data enabled over our home network.From time to time, the phones roamed to Rogers where we either got texts or in the case of my Atrix a notification saying were roaming and that we had disabled data so couldn't access anything. Great - I thought.The iPhone made it through the weekend just fine. The Atrix, not so much.Very early in the trip, at one point when I woke my screen to check it, I saw AT&T at the top with the data transfer indicators active (and blue). Then, the signal switched to Rogers and the transfer lights stayed on for a few seconds, before eventutally disappearing and only then did the data roaming notification pop up.
I thought this was weird, so I checked my balance, and sure enough, I had 80kB of roaming data present. Not much but at 1.5c per kB I wasn't sure I wanted to keep chancing this happening, and so resorted to turning off mobile data alltogether - which I don't think I should have to do (and DIDN'T have to on the iPhone).I'm not all that impressed. The data roaming option is a software issue - as the network by default allows it and so the onus is on "us" to make sure we don't accrue unwanted charges - but how can I if the phone just kinda does what it wants anyway?
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Nov 15, 2011
Been having horrendous problems with data connectivity. I take the train from Baltimore to DC every day, and w/my OG Droid, never had problems, even if one or two location only seemed to have 1x available. With my Bionic, however, I am frequently dropping my data connection completely (moreso than it seems when I bought the phone in September -- not 100% sure since I wasn't paying close attention to it those first couple weeks).For the heck of it, I thought I report it on twitter and see what kind of response I would get from @VZWSupport. (I always get better Comcast support from their twitter folks than from my local office).Got a response (see attached graphic).They told me to enable data roaming. Really? Anybody had success with that? I'm worried about running up a huge bill.
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Jan 26, 2010
Going on a cruise next week that has GSM roaming on it. I plan to leave the phone off unless I need to check in with someone in US.I know that the voice rate will be $4.99 per minute, but how do I turn off the data portion of the phone to not rack up crazy roaming data charges. I do have unlimited international email but suspect the cruise ship does not count.
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Aug 29, 2014
I Cannot send pictures or receive them via iMessage cella data ,data roaming and 3G all switched on
Info:
iPhone 4S
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Jan 2, 2016
My galaxy s6 keeps giving me notifications on my data roaming as been lost... Keeps going into roaming. I can't use my data. Why
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Jun 17, 2014
My iPhone 4s sim unlocked always needs data roaming option for connecting 3G even in the home country.
Info:
iPhone 4S, iOS 7.1.1
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Oct 11, 2015
I have data roaming disabled but my phone (Nexus 5) is still using data when I'm roaming. The only way I've found to prevent this is to turn off cellular data entirely. Why this is happening? What I want is for my phone to use data when on my carrier's network but not when roaming.
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Jan 25, 2012
I am using Photon in India with prepaid GSM but couldn't connect to 3G while EDGE is working fine with all APN settings.
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Oct 16, 2011
Any way to pull all my pics and videos and files etc., from my photon 4G without having it on the home screen. The reason being because my phone will not boot up onto the main screen and I have to do a factory reset. I have been taking out the battery and starting it back up for 2 days now and it still wont come back on. I have tons of videos and pics and notes that I need off my phone before I hard reset it so I can use my phone again...
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Oct 13, 2011
Well after installing the new update that came out yesterday my phone's data no longer works.3G dead.4G dead.Only wifi works.I have rebooted twice and still nothing.
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Oct 16, 2012
I saw similar questions in the forum but none of them had a working answer and I tried all the different solutions and none of them worked.Also none of the other threads described the issue exactly as I am going to describe it below:When spending the entire day within WiFi signal or when disabling cellular data, my phone lasts for 16+ hours with at least 30% battery leftThis includes normal use of the phone - some browsing, some talking and some playingWhen out of WiFi signal and with cellular data enabled (i.e. phone is on 3G) without using the phone at all.
screen is locked the whole time, the phone heats up and battery is drained within 2 hoursLooking at CPU usage when the phone heats up shows that the only component using relatively a lot of CPU is "Android System" but always less than 50%Looking at the battery usage "Display" and "Phone Idle" are always on topThe interesting part is looking at data usage - On the instances that the phone was heating up while on 3G and not doing anything with it (no application is running and the phone is locked)"Contacts"application is always on top with about 1MB of data usage per hour and no other application is even close to itAs an experiment I removed all the accounts from my phone so that I have no contacts at all and no server to sync or try to sync the contacts with and the result was the same - phone heats up, battery drained and Contacts is on top of the data usageMy conclusions from this are that the reason for the battery drain is usage of 3G data and that the Contacts application is the one in charge of the data usage.
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Aug 31, 2011
The data sheet [URL] shows the GSM frequencies as "GSM 850/900/1900".
The Sprint box for the Photon 4G shows the frequencies as "The GSM frequency band of 850/900/1800/1900" and adds "The UMTS frequency band of 850/1900/2100" (instead of WCDMA). I presume if the Photon could handle HSPA+ it would be mentioned by Motorola Mobility or Sprint.
Given the importance of the 1800 GSM band througout the world, shouldn't the Motorola Mobility Data Sheet be updated? (Given that Sprint is correct)
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Oct 28, 2011
After I update the PRL on this phone my 3G data stops working for anywhere between 1 minute and 5 minutes. It's like the phone completely loses contact with the EVDO network for up to 5 minutes before it wakes up and finds the signal again. Never happened on previous phones. Another firmware bug? Not a big deal but thought it was worth mentioning.
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Nov 8, 2011
A random message pops up just started popping up that says "The application AtCommandService (process com.motorola.process.system) has stopped unexpecteldly. Please try again." I have tried the standard turn the phone off and on again but to no success. This message randomly pops up whenever I am using my phone. I'm hesitant to do a factory reset because I do not want to lose all my data.
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May 30, 2012
I am unable to Factory Reset my Motorola Photon. Whenever, I try to reset it wipes data & settings upto May 12, 2012. It would not delete/wipe anything prior to that date.
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Feb 2, 2013
how set audible alert of text message
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Aug 8, 2011
Yes, I'm having the new standard MOPHO problems, like no audio on calls, rebooting, etc. I noticed something new, today....I send a text, the answer comes in a different window, with the same name. Answer in the new window, it goes to the old. Back and forth. ARGH! Very aggrivating. Yes, I restarted, left the battery out, etc.
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Jan 19, 2012
Many of my apps are no longer functioning propery (even email) because the internal storage has filled up. All 8.9 gbs of it. I have an SD Card (32 gb) and it has over 29 gb of available space. I have the media set to save to the sdcard so my pics/movies are there. I have 1.9 gbs of space (out of the 2.9 gb) for apps left so I have plenty of room there. How and what do I move to the SDCARD and how do I make sure this data is saved to the sdcard from now on? When I go to manage the apps I can;t find anything. I can manually move files but what can/should I move and how do I get the apps (etc) to save to the sdcard only?
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Sep 28, 2011
Last night when I turned on my wifi at home, the wifi and phone signal bars appeared but were gray and I had no internet/data connection. I checked the wifi settings which indicated I was connected with good to excellent signal. Toggled the Wifi on and off several times, and turned phone on and off, which did not work. Went into wifi settings and told it to forget settings and reconnected, same result. When I turn off wifi, 3G appears and data connection is restored. Left the phone on in the media dock all night, and this morning when I turned on wifi, all was fine. What does gray signal bar mean?
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Jan 20, 2010
i want to know how can i disable All Data transfer and Data roaming on my E72 when i change of country?on my old blackberry , i had the option : Data disable : yes/no
so i check on user manuel that i can use Single mode on network parameter and put it only in GSM . But when i try to use the web or ovi the system ask my to connect my internet and it's work , but i'm always in GSM mode , so i suppose that GSM mode cannot the good option for disable ALL DATA TRAFFIC.
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Oct 2, 2010
Got my new 9900 a couple of weeks ago, besides the horrible battery life, When roaming, the data transfer rate (on 3G or 2G) deteriorates to a halt. Takes several minutes to download a web page. It even looses its connectivity to BBM at times. None of these issues occur when I am at home country. I am wondering if anyone else experiences similar issue and if there is any solution to the problem. The primary reason to have a BB is for its always ON reliability which unfortunately have been lacking on the "NOT SO READY FOR PRIME TIME" 9900 device.
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Dec 16, 2011
Since some 3-4 weeks I cannot send e-mail while roaming. In fact I cannot send data while roaming.Everything else is working fine, I receive messages on my device, I can receive calls and send txt messages. I cannot surf on the internet.Before I had no problem at all. It just started a few weeks ago.When I write a message and send it, it just stays in my mailbox with the clock icon next to it. When I abroad connect to Wifi, the messages are sent.
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May 9, 2012
How do you turn off data roaming. I'm headed overseas and will want to use wi-fi but not the phone services.
Info:
iPhone 4, Verizon user
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Dec 23, 2011
When I am trying to sync music from Itunes to my Photon through the Motorola Media Link software I get a error message after all the music files have transfered. The message says that the MLL has stopped working. None of the music ends up on the phone.
I have updated the Motorla Media software and as far as I know my phone is up to date.
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Nov 13, 2011
I found another bug that is recreatable. If you are in the middle of sending a text message and using the voice input and talking to the voice input when a call comes in, the voice input is abandoned, the "answer/ignore" screen shows for a second. But before you can answer, the keyboard comes back up and covers it up, so you can't answer the call. And then the keyboard is stuck on the screen. "back" doesn't make it go away (so you still can't answer the call). Even if you go to the home screen, the keyboard is still on the screen. Stock phone, not rooted, all updates applied, etc.
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