Motorola :: Can't Find Usual Menu Selections On New

Just bought a new Razor V3 (black) to replace my 5 year old razor v3 (silver). I use T-Mobile. I have replaced my other Razors a couple of times with no problem.

ISSUE: Internal tools and apps are different from any other I have used while other standard selections are missing or hidden. When I open the phone and press the center of navigation key, I get a main menu list of tools, settings, connections, etc. but not the typical 9 icons (only a list instead).

Also, when I select some of the menu items, the selection of options are very limited, for example, "Settings", only provides 3 selections:

1. Connection (for bluetooth)

2. Call Divert ?

3. Java Settings (I have never seen this before)

The Java Settings are very limited in additional selections.

Problem:

1. I cannot find the settings change and set up the basic functionality of this phone. I cannot access the setting to allow the phone to answer upon openning. I cannot access messages (specifically cannot open text messages), cannot select network, etc., etc.

are there screens that are being hidden that I can reverse? or is there a way to change the internal software to a standard configuration?