Lumia 1520 :: Why Has Touchscreen Become Unresponsive When Cortana Launches
Jul 25, 2015
Owner of lumia 1520. Sometimes in my pocket, sometimes while I'm working with it and sometimes when it's left on the desk, Cortana launches automatically and Touchscreen becomes totally unresponsive and multitasking sub menu appears. Sometimes screen contents start to rattle...
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Feb 10, 2015
The screen keeps freezing and Cortana keeps popping up on it's own. I turned Cortana off and now Bing keeps opening up.
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Jul 18, 2015
Updated my 1520 to the latest TP. Full format post update, etc. Got everything up and running. Cortana. My goodness. It opened every few seconds. I got to the point that I hated using the phone at all because Cortana would just launch, interrupting anything I was doing. Almost went back to 8.1 until I remembered to check the screen sensitivity settings. Yep. Win10 sets it to high for some reason. Changed to normal and it's worked tremendously.
Go to settings and Extras. You will find an old 8.1 menu there. Change in "touch."I was about to throw this phone across the room. Now if they would let us disable the search button all together or require a ~3 second press and hold to launch Cortana. Until then, for the love of god set sensitivity to normal to keep Cortana at bay.
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Aug 3, 2014
Just read somewhere that you can get Cortana even if its not released officially in your country by changing region and language settings to USA.
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Feb 27, 2015
What settings I need to make for Cortana to make calls and read text messages via Bluetooth in car ..
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Feb 10, 2015
Mic issue with the 1520 for those who don't know, certian 1520 have a issue wit the mic when on a phone call. it only works with bluetooth hands free, but the weird thing is the mic works on cortana and on the voice record, weird, I perfer to use my bluetooth but I wan a 100% working phone
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Feb 6, 2015
I was wondering if any of you had this issue. I have a LUmia 1520.3 and everything works perfectly, except that if I am listening to music and I get a txt message. If that happens after the message is read and I return to the music the phone starts to play thru the speakers and the headphones.at the same time. There is a significant reduction in the volume thru the headphones but it still plays. I have tried different headphones and the problem persist over the podcast app as well.
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Dec 4, 2014
Took my phone apart to switch cases last night and when I put it all back together it doesn't recognize any touch inputs. I thought I was very careful, didn't pry on anything just let the case splitting tool do its job. The phone powers up and the screen looks fine, but no touch or swipe is recognized.
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Dec 16, 2015
Not sure if I have a hardware or software issue. I just updated my 1520 to Windows 10 (build 10586.29).
The touch screen will randomly stop working. I'll be trying to scroll, open an app, etc. Nothing. I have to reboot the entire phone. I also get random ghost touch issues.
None of this was happening on Windows 8.1. However, I have only had the phone for two days. Used 8.1 for one day and have been using 10 today. That is why I am unsure if this is an OS issue or a hardware defect.
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Apr 22, 2012
My touchscreen has stopped working. There were no error messages. It was intermittenent for about one hour before it stopped completely. At first I could turn it off and turn it back on again. It would work again for about 5 minutes then become unresponsive again. I am unable to turn it off even now. I cleaned the screen, it wasn't dirty. I've updated to iOS 5. I restored to factory settings and its the same issue. It hasn't had a bang or anything.
Info:
iPhone 4S, iOS 5, screen ; touchscreen issues
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Jun 4, 2014
After breaking my phone screen (iPhone 5s) I took my phone into a phone shop in town to get the screen replaced. After getting it home I realised that the screen becomes unresponsive after about 5 minutes of use.
Info:
iPhone 5s, iOS 7.1
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Mar 25, 2015
I have a Sony Z3 and out of the blue yesterday the touchscreen became completely unresponsive. I have restarted countless times (with power & volume up button), fully charged, given it 24 hours and have just tried a repair using Sony Bridge.
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Jun 7, 2015
I have tried rebooting it SEVERAL times, the power button works, it opens and closes the screen but when I want to unlock my phone NO response to my touch!! What should I do?
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Sep 1, 2010
While charging my X10 mini pro, the touchscreen becomes unresponsive. This happens when I connect to PC or power outlet.Everything else works fine. All the 3 hard keys work. Touchscreen does not work even a little.When I get calls, I cant attend. I cant even switch off as I have to tap the power off button shown in the screen. Everytime I charge, I have to remove the cover and pull the battery.Do know what to do. Having the phone for a month and I have this prob from start.Somebody pls pls help me. It leaves me red faced in front of all my friends as I have to pull battery everytime I charge.Alteast is there a way to attend calls without need to move the slider?very badly designed phone. If touchscreen hangs nothing can be done. Nothing. Not even switching it off.I have managed myself not the throw/thrash the phone everytime it happens.
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May 25, 2011
I have a Droid X on Verizon. From time to time, the touchscreen becomes completely unresponsive. The "real" buttons work, but the touchscreen does not. I can't even turn it off, so I need to remove the battery to reboot it. This seems to be the only solution.
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Dec 10, 2014
The touch screen on my iPhone 6 randomly becomes unresponsive. The home button and all the other buttons work, just not the touch screen.
It has happened about 20-30 times already since yesterday morning. It either gets stuck for 10-20 seconds or does not respond until I turn it off and on. Even after shutting it down and turning it back on it still occurs randomly. I've tried restoring it and it still happens.
Info:
iPhone 6, iOS 8.1.1
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Nov 28, 2011
My torch is 3 months old. As of Sunday morning the track pad and touchscreen has become unresponsive. It also crashing every once in a while for no appearent reason. It has not been dropped or exposed to water. So far I've tried battery pulls and a restore through the desktop manager. Which has obviously not fixed anything.
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Sep 12, 2011
I've a severe problem with my Nokia C7 phone. The phone is unresponsive to any touch on the touchscreen. I tried to power off the phone, extract the battery, but when I try to power on, It shows the PIN request screen, but I can't introduce any code because the screen keyboard is not working. I tried to remove the SIM card, and power on the phone. Now it shows the home screen, but the display is again unresponsive. The physical buttons works for a while, but after a few minutes the phone hangs permanently. The only way to shut off the phone is removing the battery.
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Jul 31, 2011
Touch Screen is not working after update. I have done a hard reset and still the same. Did GB fry my digitizer
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Jun 29, 2014
my iPhones touchscreen is unresponsive the buttons (lock home button) still work but the touch screen doesnt. It also shows these little boxes on the screen.
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May 29, 2012
Yesterday when I replace my live wallpaper with a static preinstalled wallpaper that definitely came from sony. My phone hangs then the wallpaper shows only black. Then my touchscreen didn't work. So I decided to soft reset my phone, but no use. I can't even unlock my phone because my touchscreen was unresponsive. I tried to hard reset it but I also can't even hard reset it. The notification bar is working properly but I can't pull it down to update my version because I saw in sony website that I have to update it.. But how if I can't connect my phone to computer because I can't tap the connect to phone in the notification bar.
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Aug 15, 2011
After using the HTC sensation for almost a month. I have observed the following issue which only HTC can answer.
1) Random Reboots
2) Touch Screen unresponsiveness (Rather a dead screen)
Most of the people complain about the touch screen being unresponsive. Whereas for me the touch screen goes dead and I have to do a hard reset every time the screen goes dead.
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May 24, 2011
I have had this problem since the new update. I see it the most when I am typing on the phone, the lower half of the space bar does not work, when i press it the phone vibrates as if I touched it but I don't get the space in the text, I have also seen it in the media player when I cant move the bar. it is as if the section at the bottom of the screen above the touch buttons doesn't do anything anymore, the phone senses that that part is being touched and vibrates but it does not do what it is supposed to do when touched in that location.
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Oct 17, 2015
I factory reset my phone and during the process of signing in, agreeing to T&C's etc, a strange problem started occurring - the touchscreen became super unresponsive (had to press something three of five times for it to respond), however, at the same time, the phone would quickly vibrate on touch multiple times, but again, not actually do anything. Moreover, a weird blue text box started appearing around the options I touched and I can't swipe down to access the normal settings menu.
And to top it all off, if I long hold the power button to force restart/power off, it just won't do it. (tried the old "turn it off and on" trick to see it'll do the trick)
Everything was all normal until this point, had my phone for a couple of months, haven't dropped it or anything.
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Dec 15, 2015
Yesterday late night i bought my 950...so in morning i was configuring my phone i realized that i don't have hey cortana option under the notebook's settings...also i found hey cortana app from store...but store says that app can not be installed because of company policies..
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Jan 19, 2016
So I have this problem on my XL - cortana randomly turns on even without saying Hey Cortana . It's got to the point wjhere I have to turn the phone off in meetings because it keeps happening while other ppl are speaking!
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Jan 8, 2015
I have a lumia 1320, I did the update to the denim version, I changed the region, the language and the keyboard, all for English (United States), and does not work Cortana.
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Jul 9, 2010
I recently bought a Nokia 5230 in june 2010. It worked really well for one month. Yesterday i started experiencing unresponsive touchscreen problem. The touchscreen didnt respond and the Small white menu (with the music,web,share icons ) kept popping up if i moved my phone a little bit..(it really annoys)I did a Soft Reset as well as a Hard Reset Nothing worked out. The touchscreeen works after i lock and unlock the phone.
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Dec 12, 2011
This has only happened a couple times, but is really annoying when it does. The phone will be idle, not in use, and I will receive an incoming call. When I go to swipe the unlock/answer screen, the touchscreen is completely unresponsive and I have to let the call go to voice mail. I can't figure out what is causing it, but it periodically happens once or twice a week.
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Feb 23, 2015
I can't find a way to activate Cortana. I just updated WP 8.1 to Denim update. I have set language to English-USA.
Restarted couple of times, but unable to find any mention of cortana in apps.
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Nov 30, 2015
On 8.1, you had a music icon at the top right for Cortana which basically acted as a built in Shazam to identify music. Currently the only way I know you can access that is to hit the microphone icon with Cortana so she's "listening" for you. At that point, the music icon appears in the top right.
The problem is, when I'm in my car and I hear a song on the radio, hitting that microphone turns off the music because I'm connected to my car via bluetooth. Is there a way around this?
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