Lumia 1020 :: How To Remove Virus / Malware From Phone
Jul 24, 2015
For the past week my lumia 1020 has acted VERY odd: battery drain (have to charge it twice a day) it heats up when I'm not using it, Apps open by themselves, tiles on my home screen keep moving around. Every time I open my phone, which is often, a random app has been activated: anything from my calendar to facebook to satnav.
I have a stock non rooted or modded Atrix running up todate firmware. Recently I tried using Astro to try and find a file I had on my phone only to find my phone got stuck in some never ending loop on a folder called thumb2 in the osh directory. After it got to about 2 gigs in size I figured it wasn't going to stop and cancelled the search. I looked in the folder my self only to find it kept looping back onto its self. What is this folder? Did I get some sort of virus or malware on my phone? Would it ruin anything if I deleted the folder seeing how its just keeps looping on it self?
I've recently have some virus/malware in chrome, it always redirects me to some site called cellphone-tips.com and I can't get rid off it. I have added a screen shot, any best way to get rid of this?
How to remove or change the copyright metadata from the phone so I don't have to in lightroom? Right now the default is "Copyright 2012 Nokia Corporation" I want to change or remove it.
i have just bought the new 1020. Upgraded it to 8.1 (no Denim yet, however).
I have strange background picture that i can't get rid of. It is some kind of a MS/Nokia ad and is present behind all screens in all apps (it is barely visible when using bright theme), it displays the text: Windows Phone 8 41MP revolutionary camera touch here. Below that text is some undistinguishable graphic:
There are fake contacts and pictures and messages that I manually deleted and they came back. I don't see an option for demo removal in settings but this did not happen tome with the first 1020 I owned.
i was looking for the best anti-virus for my PC and for my mobile phone, i really don't want to purchase any anti virus that would not fully protect my pc, I don't mind how much it gonna cost me I just want a full protection
I been wanting this device for awhile now. But anyways, I was wondering if there's anyway the clock that shows up on the screen w/ black background, can be removed. It's almost like a screensaver. It makes me think my phone's screen is on :)
I have a BB curve 9330 and I think it may have a virus. I made the mistake of downloading Skype and as soon as I did my BB shut down and I have not been able to turn it on since. I bought a new battery thinking that was it but nope. I tried plugging it into my pc for BB desktop and I actually got a blue error screen on my pc. I can't turn it on to make any adjustments.
Like the title says, it seems that if i dont want to use the virus scanner what is installed on the aino, that i will get a message after the trial period has passed, that i get a icon next to my signal strenght with that logo of the virusscan Antivir..I dont want that, so how can i remove this scanner from my phone..its forcing me to update my trial to full, and its anoying to see that icon..I dont want it, and want to use my own virus scanner if i have one..So how can i remove that software from my phone..cant find a spot at all..all folders are there but the software is no where to be found.. but it is installed on the phone so how and where.
I recently bought a Nokia 1020 and i suspect that there are something wrong with the camera. The quality of the photos that i take are, in my opinion, nowhere near the ones you can se in reviews and those released by Nokia.
To me it looks like it's only the middle part of every photo that is correctly focused. The edges are very blurry. I have no case on the phone, no dirt on the lens and i have tried to reset the camera and reboot, no difference.
I will attach some photos on which I think you can see it clearly. The images are very sharp in the middle but when you move towards the edges it quickly becomes blurry. Both pictures are taken in daylight with Nokia Pro Cam, all settings on auto.
The pictures are the high resolution version: FileSnack | Easy file sharing FileSnack | Easy file sharing.
New to the Windows mobile phone... I use my Windows phone for business and do a lot of conference calls. With my iPhone I used to be able to put the phone number with three commas and then the passcode to the conference call in the meeting request (format = 555-555-5555,,,12121212#). By using this format my customers could just click the link in their iPhone and it would auto-dial the conference number along with the passcode so that they did not have to remember the passcode while driving.
Example: 555-555-5555,,,12121212#. (autohyperlink for iOS) VS 555-555-5555 Passcode 12121212 then press # (caller can hyperlink the phone number but has to remember the passcode and dial it while driving...)
By using this format you could just click the number and it would dial the number pause then auto add the passcode and # to enter the conference call. I think Blackberry used to use a similar format to achieve the same thing.
Yesterday, I went running with my Lumia 1020 listening to music and using the Runtastic app. The music stopped - I looked at the phone - it was turned off. I tried powering on, but to no avail. I should also mention that upon leaving, the battery was fully charged and this happened after some 20 minutes. When I came home, I immediately put the phone on the wall charger and expected it to power on after a while. I checked it after 3 hours and nothing, the phone was still stone-dead and what was even more worrying, completely cold - no heat-up from charging.
I tried connecting it to my PC - the computer didn't even recognize ANY device was connected to it. Just to be sure, I tried Nokia Software Recovery Tool, but sure enough, it was not able to detect the phone. The phone seems to be dead meat now, but when I put it on my desk wireless charging stand, the stand's indicator lights up, although the phone does nothing and stays that way.
Yesterday I updated my Lumia 1020 to Lumia Cyan. I've been using WP 8.1.1 with developer preview. Today I left my phone at home, I didn't use it and when I tried to pick it up I actually got scared, it was so extremely hot that I thought it will explode. After few seconds I got warning that battery is low but I know that it was around 70% when iI left it(I've left it only for 1 hour). I turned it off so it could cold before I charge it.
nokia lumia 1020 has just gone dead no response from the phone tried hard and soft reset nothing happens tried plugging in a charger into charger port on the phone and still nothing before it went off the phone had half battery life in it and was expreincing phone freezing up and the phone slowed down and now wont come on at all i have had the battery replaced and still no joy the phone shop tried to flash the software and no connectivity with computer also the phone shop checked my old battery with another lumia 1020 and that worked so the issue wasnt the battery
For some reason, my Lumia 1020 died on me today for no apparent reason. I had been listening to music on my way to work this morning, put the phone down on the table, and no more than an hour later the phone was off. I tried powering it up, but nothing happens, nothing appears on the screen, no startup vibration, etc. The phone had a full charge before work. I know if there is a batteryproblem, the phone will display a red battery picture, but this has not happened.
When I leave the phone sitting for a few minutes it drops from H+ to H meaning I can't access the internet on IE or receive Whatsapp messages. If I toggle flight mode on and off or restart the phone it works fine for maybe 10 minutes or so.
I have network selected manually, I have tried automatic selection, it makes no difference. I also have 3G set as the highest connection speed. I upgraded to WP8.1 last week but have had no issues until now.
About a month ago my Lumia 1020 randomly began turning off. I actually just purchased the phone used off eBay around the end of April. The phone itself was in great condition, but I wonder if I would up with a defective model. Since I bought the phone used, I suppose I'm out of luck when it comes to manufacturer's warranty?
I have a lumia 1020 that i received 2 years ago. i kept it nice and took good care of it. but 3 months ago i tried to update it to windows 10, but i didn't like it so much and got troubled with lots of bugs. so I "factory reset" my phone, so i could return to windows 8.1 again, i came across some kind of spinning gears when resetting. i thought everything would go on, but it seem like to stuck in 30 minutes. Later it shutdown, and begin the update process again.
I can't shut down the phone it the condition, only soft, hard. etc resets works, and when i use one of them. there appears a "low battery sign" that means i have to plug the the charger, afterward it goes back to the the spinning gears, and that is the bootloop. i tried many alternative solutions as the "key combination" or "programs on pc that reset the phone" my phone won't sync with the pc as it should do. it only charge. Now i simply don't know what to do.
My new 1020 doesn't seem to connect to my PC. My 920 connects just fine, I plug it in, I hear the USB connection sound and the app pops up. But my 1020 on the same cable, nothing. The Device Manager doesn't even pick up that anything is there, though the phone does show that it's being charged. I know it's not the cable, and b/c my 920 works it's probably not the PC. I'm worried b/c I installed 8.1 on both my phones and technically that voids the warranty. So if this is a bad device, I may be screwed.
I just got a lumia 1020 locked to Rogers network, I now tried 2 different unlocking sites and both have failed to give me an unlock code. I am pretty sure that I have given the correct imei code as I had another person verify the number I gave.
total smartphone newbie here, seriously considering the 1020 but had a quick question. If I want to use my wifi instead of cell data, is this the correct setting?
Defining Internet Connections:
On the Start screen, swipe left Tap "Settings" Go to "Wi-Fi" Make sure that "Wi-Fi networking" is enabled Select the connection that you wish to use
To use a mobile data connection:
On the Start screen, swipe left and go to "Settings" Tap "cellular" Switch "Data connection" to "On"
I have tried to connect my lumia 1020 to PC and it's not recgonize it's connect only as charger .. it was good but now i didn't know what happen .. i tried all things likes :
restart my phone restart my pc install windows phone app ( didn't recgonize phone as connected )
My Nokia Lumia 1020 will NOT connect to my surface pro 2. I have looked high and low on the internet for a solution. The problem in my opinion lies in the detection and installation of the drivers to the SP2. It plugs in and charges but the computer doesn't detect that there has been anything plugged in. Nothing shows up in file explorer or device manager. But my old Lumia 920 was recognized. Here are a few of the different solutions that I have tried and have fail to fix my problem.
Soft reset when plugged in to install the missing drivers (failed) Switching different cords to make sure I was using a data cable (failed) Tried plugging it into multiple different PC's and even a mac (failed)
The stupid phone will not show up anywhere! I am running Windows 10 mobile but I have had this problem in 8.1 for over a year since I bought the phone. This even happened with my first Lumia 1020 I owned when the phone first came out! (Which shattered)
I think the root of the problem lies in the hardware of the phone itself. My guess is the USB port is damaged so it doesn't fully read or something along those lines. It takes a good 5 hour for a charge which seems long to me but I'm not sure.