IPhone :: When Apple Replaces Your Damaged Iphone????
Jul 3, 2012
when i bring in my iphone for repair and they replace it, exactlly what information will be transfered over. is there anyway apple can take out my sim card and put it in my new iphone. my old phone was just having some tech. glitches. i am worried i am going to loose all my contacts, and was wondering if apple could transfer my pictures and contacts while i was in the store....when you got your iphone replaced what got transfered? someone let me know please. ~thanks.
Info:
iPhone 4S, iOS 5.1.1
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May 31, 2012
Does anyone know if in the Apple stores can a worker there actually remove a shattered screen and replace it?
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iPhone 4, iOS 5.1.1
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Mar 27, 2012
I have an Iphone 4 purchased in september 2011 so just 6 months old, It now has water damage, what options do I now have,what services can apple offer me to rectify the situation?
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iPhone 4
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Jun 23, 2012
With no Apple Care contract, 6 months after purchase in US, what is the cost of replacing a water-damaged iPhone 4s?
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iPhone 4S
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Jun 13, 2010
Sorry if this has been covered but when watching a facetime demo I noticed that the button has replaced the hold button. Has apple deemed the hold function redundant? Or am I missing something.
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Jun 26, 2012
drop phone in a cup of juice need help to fix it
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iPhone 4
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Apr 6, 2012
iphone was dropped in water for less than 10 seconds, how long will I need to leave it to dry out before restoring it?
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iPhone 3GS
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Apr 11, 2012
I have a water damaged iPhone that I've arranged to return to Apple for replacement at a cost of £126.44. I want to back-up what I can before I do this, but the phone literally only lasts about 60-90 seconds each time I switch it on. I have had a look at iTunes, in the edit->preferences->devices section, and it is showing the following [url] That seems to show a back-up on 9 March 2012, which is fairly recent and I'd be happy with using that to transfer to the refurbished iPhone from Apple.Can someone confirm:-
1. What that back-up actually "backs-up" - i.e. does it back-up everything (contacts/SMS/MMS/Pictures/Videos/Notes/Apps, etc)?
2. If I tried to do a further back-up, will this wipe the back-up from the 9th March 2012, or will I still have the 9th March back-up available to choose to use as a restore when I get the refurbished phone?
3. How long does a back-up take?
Info:
iPhone 4, iOS 5.1
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May 2, 2012
After resetting my brand new iPhone 4s I now get a message "the phone may be damaged"
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iPhone 4S
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May 2, 2012
can my iphone 4s be salvaged after it has been water damaged?
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iPhone 4S
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May 9, 2012
My iphone 4 has been dropped and maincard damaged . I sent it to a local service to check it out because it was out of warranty. So they told me that to send it to authorized service to replace. I sent it to authorized service and they refused replacement because i bought it from other country and also opened by another un authorized iphone service. Yes i made a mistake and gave it another service for repair. Should i throw it to the garbage? I trust apple to help me to recover my iphone at any cost..
Info:
iPhone 4, iOS 5.0.1, Can not activate
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May 10, 2012
My phone was dropped in a bucket of water and i am currently having to send it back to get a replacement, the problem is and as bad luck would have it, i came back from a holiday with my kids the day before it happened and now i have lost all my photos of them from through the week, i am more gutted about that than anything
Is there ANY way i can get these off the phone ?
Info:
iPhone 4
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Jun 27, 2012
My iphone 3gs is damaged because the battery is bloated and now the iphone is broken in 2 pcs!
Info:
iPhone 3GS
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Dec 3, 2014
my phone is damaged and i cant type in my password how do i change my password?
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iPhone 5c
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Apr 2, 2012
He rinsed it immediately in fresh water and we now have it in a bag of rice. Is there a way he can retrieve the pictures off of it? We don't think he had synced with iCloud.
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Apr 9, 2012
Does the battery of 4S may be damaged if leave it always charging
Info:
iPhone 4S, iOS 5.1
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Apr 25, 2012
My Iphone's upper sound button got damaged somehow, together with the mute button. the low sound button is working though. Speakers are working fine, i can hear reminders, alarms, listen to music. the only thing when i recieve phone calls they are always on mute mode. although if my speaker are on i can hear it from the head set. how to repair it. i took the device to Axiom but instead of repairing it they offer me to pay half of the price of a new device and get another one!
Info:
iPhone 4, iOS 5.0.1
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Jun 13, 2012
Can I retrieve photos from a water damaged iphone 4S?
Info:
iPhone 4S, iOS 5.1
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Jun 22, 2012
So I found out that you can get your iPhone repaired for liquid damages for £126. Will they try and repair it or just send you a refurbished replacement?
Info:
iPhone 3GS, iOS 5.1.1
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Jun 24, 2012
As soon as Iphone had water contact, turned off immediately and backed on after 3-4 hours. Turned on in the evening on the same day. Everything works like camera, sound, wifi, imessage etc., except does not connect to ATT network. Took it to att store and tried changing the sim. No use. Took to apple store, explained had water damage, so they tried to restore. The whole installation takes place. Then the initial set up screen starts showing to choose country, language, connect to wifi. After that it tries to activate phone then displays message saying that phone is damaged and cannot be activated. I just want the phone to be same as when I took to the store so that at least I can use it as ipod.
The software seems like it is not allowing me to use the other features of the phone and only does if I am able to connect to the network. I had been to att store as well and told that I am not changing my plan or breaking the contract but we buy a new phone and continue with att. Since as a owner of the iphone I should be able use the other features though it is not able to connect to cell phone provider network. How to bypass the activation step and takes me beyond that point so that at least I can use it as ipod. Looks like apple software is restricting the use of the other features of the iphone if not used for making calls.
Info:
iPhone 4S, iOS 5.1.1
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Sep 7, 2014
i updated my iphone 4 to ios 7.1.2, but now the photo-preview in the photoapp is white. when i click on the photo the photo appears, only the preview is damaged
Info:
iPhone 4, iOS 7.1.2
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Aug 30, 2014
My husband's iPhone 4S screen is damaged and we are trying to backup/sync before it goes for repair. iTunes prompting us to "Respond with iPhone to allow access", but we can't do thisĀ because the screen is damaged and there is no prompt to Trust this Computer on the phone screen. Is there any way to back up the phone without actually using the disabled screen?
Info:
iPhone 4S
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Apr 17, 2012
front glass screen of iPhone 4S 32GB get damaged, an Apple authorised service centre will repair it or will replace the complete phone??
Info:
iPhone 4S
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Aug 26, 2010
First off I have a Iphone 3gs that got water damage.Everything works now except the LCD screen. When the phone is on all i see is a blank white screen(no apple logo while turning it on), but i can slide to unlock the phone, play music, and hear the phone lock when the sleep button is pressed. I have replaced the LCD but am not sure that the new one was faulty or not. Also i placed the motherboard in 91% alcohol through out the night for any corrosion that i could not see. I am not sure if I should replace the LCD again or if it is connector 1 corroded or what.
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Jan 21, 2010
So I'm having a few problems with my iPhone. About 30 hours ago, I dropped my phone into a full sink. It was immersed for probably one or two seconds. I made the mistake of trying to turn it on right away, and it started spazzing - i.e. the startup apple icon screen would come on repeatedly and for a while the screen was flickering.
I looked online and followed people's advice of turning it off, letting the battery die, and leaving it in a cool place to dry. Since this morning the phone has been in a bag of rice drying off. I tried plugging it in tonight (impatiently) and to my delight the phone revived itself after charging for about half an hour. I synced it with my iTunes and sent one or two texts with no problems. But almost immediately my signal went down to no bars and I lost 3G connection.
Since then, it was displaying "Searching..." at the top of the screen, and got bursts of connection enough to receive two texts. Literally I would turn my phone on and all the bars would be there, along with 3G, then within a few seconds no bars again. For the last while it's just said "No Service."
I tried resetting the network settings to no avail, took the sim card out and cleaned it lightly with an eraser, nothing. When I go to "Carrier" under settings, it "searches" for, then finds (after a few minutes), my wireless network, but as soon as I leave the page my connection disappears again.
My question is- does anyone know if water damage can cause this particular kind of problem? Even though my phone is working perfectly otherwise (besides a somewhat mottled, water-spotted screen), is it possible that something within the phone was damaged that will not allow me to get a connection? Or could it be the sim card that is damaged?
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Apr 25, 2012
My iPhone 4S has been damaged on the lateral metal bezel (made of aluminum): can I send my iPhone to apple for repair assistance? Because if I send my phone to a shop, I'll lose the warranty.
Info:
iPhone 4S, iOS 5.1
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Aug 24, 2014
Water Damaged iPhone only turns on when plugged in to charger but not computer, how to get my photos off ??
Info:
iPhone 4S
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Jun 6, 2012
My iphone was water damaged. I dropped it down the toilet, and after 4 days it finally came on after getting taken apart and cleaned.Now my signal keeps coming and going and doesnt stay for long.Ive tried resetting the network settings.
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iPhone 4
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Jun 7, 2012
,
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iPhone 4, iOS 5
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Jul 21, 2010
Anyone else experience this? I did th sotware upgrade and a few hours later this happened. I tried manually connecting to the network and it wont. T-mobile asked me to send the phone back but there is a major scratch on the screen so they told me my return warranty was void now.So far I have a $400 paper weight. Anyone fix this issue?
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Apr 21, 2012
The story so far: I bought an accessory in Nov 2011 at an Apple Retail Store. (Philips dual-dock speaker) It started malfunctioning in Mar 2012. (Dock not charging anymore) I brought it to an Apple Store (closer to my place), they were happy to replace it on the spot, except that there was none in stock. So I was advised to go to an other Store (the original one), where they had stock. So far, so good for service. I went to the other store, but there I was told that they could not replace it because I had bought it more than 14 days before, so I had to contact the manufacturer directly! So my questions are:
- What is, if any, the actual policy on non-Apple product repair & replacement?
- Why don't all store follow the same policy?
- Should I just try my luck again with another person, until I strike gold and get it replaced?
Info:
Philips DCS390
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