IPhone :: What Services Can Apple Offer To Rectify Water Damaged 4
Mar 27, 2012
I have an Iphone 4 purchased in september 2011 so just 6 months old, It now has water damage, what options do I now have,what services can apple offer me to rectify the situation?
Info:
iPhone 4
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Jun 23, 2012
With no Apple Care contract, 6 months after purchase in US, what is the cost of replacing a water-damaged iPhone 4s?
Info:
iPhone 4S
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Jun 26, 2012
drop phone in a cup of juice need help to fix it
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iPhone 4
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Apr 6, 2012
iphone was dropped in water for less than 10 seconds, how long will I need to leave it to dry out before restoring it?
Info:
iPhone 3GS
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Apr 11, 2012
I have a water damaged iPhone that I've arranged to return to Apple for replacement at a cost of £126.44. I want to back-up what I can before I do this, but the phone literally only lasts about 60-90 seconds each time I switch it on. I have had a look at iTunes, in the edit->preferences->devices section, and it is showing the following [url] That seems to show a back-up on 9 March 2012, which is fairly recent and I'd be happy with using that to transfer to the refurbished iPhone from Apple.Can someone confirm:-
1. What that back-up actually "backs-up" - i.e. does it back-up everything (contacts/SMS/MMS/Pictures/Videos/Notes/Apps, etc)?
2. If I tried to do a further back-up, will this wipe the back-up from the 9th March 2012, or will I still have the 9th March back-up available to choose to use as a restore when I get the refurbished phone?
3. How long does a back-up take?
Info:
iPhone 4, iOS 5.1
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May 2, 2012
can my iphone 4s be salvaged after it has been water damaged?
Info:
iPhone 4S
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May 10, 2012
My phone was dropped in a bucket of water and i am currently having to send it back to get a replacement, the problem is and as bad luck would have it, i came back from a holiday with my kids the day before it happened and now i have lost all my photos of them from through the week, i am more gutted about that than anything
Is there ANY way i can get these off the phone ?
Info:
iPhone 4
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Apr 2, 2012
He rinsed it immediately in fresh water and we now have it in a bag of rice. Is there a way he can retrieve the pictures off of it? We don't think he had synced with iCloud.
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Jun 13, 2012
Can I retrieve photos from a water damaged iphone 4S?
Info:
iPhone 4S, iOS 5.1
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Jun 24, 2012
As soon as Iphone had water contact, turned off immediately and backed on after 3-4 hours. Turned on in the evening on the same day. Everything works like camera, sound, wifi, imessage etc., except does not connect to ATT network. Took it to att store and tried changing the sim. No use. Took to apple store, explained had water damage, so they tried to restore. The whole installation takes place. Then the initial set up screen starts showing to choose country, language, connect to wifi. After that it tries to activate phone then displays message saying that phone is damaged and cannot be activated. I just want the phone to be same as when I took to the store so that at least I can use it as ipod.
The software seems like it is not allowing me to use the other features of the phone and only does if I am able to connect to the network. I had been to att store as well and told that I am not changing my plan or breaking the contract but we buy a new phone and continue with att. Since as a owner of the iphone I should be able use the other features though it is not able to connect to cell phone provider network. How to bypass the activation step and takes me beyond that point so that at least I can use it as ipod. Looks like apple software is restricting the use of the other features of the iphone if not used for making calls.
Info:
iPhone 4S, iOS 5.1.1
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Aug 26, 2010
First off I have a Iphone 3gs that got water damage.Everything works now except the LCD screen. When the phone is on all i see is a blank white screen(no apple logo while turning it on), but i can slide to unlock the phone, play music, and hear the phone lock when the sleep button is pressed. I have replaced the LCD but am not sure that the new one was faulty or not. Also i placed the motherboard in 91% alcohol through out the night for any corrosion that i could not see. I am not sure if I should replace the LCD again or if it is connector 1 corroded or what.
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Jan 21, 2010
So I'm having a few problems with my iPhone. About 30 hours ago, I dropped my phone into a full sink. It was immersed for probably one or two seconds. I made the mistake of trying to turn it on right away, and it started spazzing - i.e. the startup apple icon screen would come on repeatedly and for a while the screen was flickering.
I looked online and followed people's advice of turning it off, letting the battery die, and leaving it in a cool place to dry. Since this morning the phone has been in a bag of rice drying off. I tried plugging it in tonight (impatiently) and to my delight the phone revived itself after charging for about half an hour. I synced it with my iTunes and sent one or two texts with no problems. But almost immediately my signal went down to no bars and I lost 3G connection.
Since then, it was displaying "Searching..." at the top of the screen, and got bursts of connection enough to receive two texts. Literally I would turn my phone on and all the bars would be there, along with 3G, then within a few seconds no bars again. For the last while it's just said "No Service."
I tried resetting the network settings to no avail, took the sim card out and cleaned it lightly with an eraser, nothing. When I go to "Carrier" under settings, it "searches" for, then finds (after a few minutes), my wireless network, but as soon as I leave the page my connection disappears again.
My question is- does anyone know if water damage can cause this particular kind of problem? Even though my phone is working perfectly otherwise (besides a somewhat mottled, water-spotted screen), is it possible that something within the phone was damaged that will not allow me to get a connection? Or could it be the sim card that is damaged?
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Aug 24, 2014
Water Damaged iPhone only turns on when plugged in to charger but not computer, how to get my photos off ??
Info:
iPhone 4S
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Jun 6, 2012
My iphone was water damaged. I dropped it down the toilet, and after 4 days it finally came on after getting taken apart and cleaned.Now my signal keeps coming and going and doesnt stay for long.Ive tried resetting the network settings.
Info:
iPhone 4
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Aug 13, 2012
I got rugby tackled into a lake with my BB in my pocket a few weeks ago and the phone got wet. i took the battery out straight away and then dried the phone in a bowl of rice for a few days. when i put the battery back in the phone worked fine for about a week and then the screen started to stop working sporadically before packing up altogether. the little water damage indicator on the phone has turned red but the one on the battery hasn't. even then the red LED still came on when i put the battery in and the 4 little call, menu, back, and hang up lights came on too. about two weeks later i had the device charged in my bag when i went into an old wifi spot i used and i heard the phone recieving emails, bbms and facebook notifications so it all still worked. i was fiddling around with it the other day and i could see thep phone was trying to load up when i plugged it in although the screen was very dim as if the backlight wasnt working. after a long time (maybe and hour or so) i looked at it again and could make out that there were a list of specifications and numbers on the screen in tiny print and a small icon in the centre of the screen that said "reset" on it. i tried to click this but the touch screen wasnt working so it didnt work. i was wondering if anyone knew if theres any way of fixing the phone?
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Jun 20, 2010
screen was flickering but continued to work until saturday morning when the screen went black but the buttons were still lit. from saturday morning to sunday mid-dayits been either in the sun drying out, on the window ledge. turned on this evening (sunday) and worked fine for around 6hours, but the screens just gone black for the second time in an hour! everything else is working fine, even the buttons and trackpad! can anyone advise on what to do next? unfortunately my phone isnt insured!
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Mar 29, 2012
I dropped my bold in the ocean today, it was washed around by the waves a bit lol. My sim and mem card are working fine in a bb pearl. The bold is drying out in a tub of rice. I desperately need to access the emails on my bold that I had sent and received and we're in my inbox. I was hoping they would appear when setting up my pearl but only new emails have arrived. Can anyone help me? The documents I need are to and from my lawyer and as much as I know how stupid I am not to have them backed up, I have a lot riding on their content.
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May 22, 2012
my Bold got thrown into a bath by my nephew and after having put it in a bowl of rice for a day and a half, I'm sure it's past the point where I could just continue using it, so I've decided to send it off to get recycled. The problem is, I really don't want to send it off without wiping the memory first!After the rice, I connected it to my laptop and switched it on and it worked well enough for me to think it was completely ok, but since then, the phone won't start, with only the red light going on and off, and a low-battery sign appearing on the screen every so often.
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Jul 25, 2012
My blackberry 9630 was water damaged pretty bad. I went home and put the phone in rice for a day, it still didn't turn on. I then left it in my car (in the heat) for a few hours and it turned on and was working.The only issue was, the keyboard wasn't functioning properly. It would type several letters on screen when I typed any single key.I opened it up and put isopropyl alcohol on it, upon closing the phone it was not working at all.When I plug it in, the red light turns on. (and stays on for quite some time) however the phone never turns on.
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Sep 14, 2015
I have been traveling for 8 weeks and have hundreds of photos and videos on my s5 internal memory. Unfortunately I went swimming with my phone. I plan on buying another s5. Is there any way of transferring the internal memory module to a new phone and hoping that it's not also water damaged? I really want the photos from my trip. I am confident repairing phones.
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May 31, 2012
Does anyone know if in the Apple stores can a worker there actually remove a shattered screen and replace it?
Info:
iPhone 4, iOS 5.1.1
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Sep 9, 2011
It had been raining for a couple of day, and my back yard began to start flooding. Like any good pet owner I went out back to check on my dog and to also make sure he wasn't in harms way. I had placed my phone in the pocket of my rain coat, thinking it would protect my phone from the rain. I failed to realize the pockets repel the water, but also retain the water. Needless to say my phone, which was inside of an otterbox at the time, was soaked.
I pulled my phone out and immediately disassembled it. I then placed my phone in a bowl of rice for 3 days. I tried to power my phone up on the third day, and the screen won't work.The red light comes on for about three seconds, and then the hour glass appears. Instead of proceeding to the "rebooting" screen, the screen goes blank.
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Jul 3, 2012
when i bring in my iphone for repair and they replace it, exactlly what information will be transfered over. is there anyway apple can take out my sim card and put it in my new iphone. my old phone was just having some tech. glitches. i am worried i am going to loose all my contacts, and was wondering if apple could transfer my pictures and contacts while i was in the store....when you got your iphone replaced what got transfered? someone let me know please. ~thanks.
Info:
iPhone 4S, iOS 5.1.1
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Jun 13, 2012
My phone has been acting really strange recently (multiple apps shutting down, long app loading time, extremely bad battery life-- almost 20% decrease with 2 hour use) So I visited apple store today and they told me that all of the symptoms were due to water damage of my phone.
And water damage was least of my suspections. Okay so my phone has been near water, but never in it. I take my phone to the shower sometimes for music and that's the closest my phone got to water. The apple store showed me how the supposed to be white sticker inside the charging jack turned red and they told me that my warranty is now void.
They also told me that I need to pay $200 if I want a replacement and that there is nothing they can do when I told them that this phone has never been in water or suffered water related accidents.
I asked them if there was only one water damage indicator in a iphone. The person told me that there were four, two on the outside and two in the inside. He opened up my phone and told me that only one water damage indicator (external one) but they only need one indicator to turn red to void my warranty.
When I repeatedly told him that I never had my iphone near water he told me that it only takes one drop of water to trigger the indicator and that it could be anything like a raindrop. I think this is absurd.
Info:
iPhone 4S, iOS 5.1.1
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May 2, 2012
Can anyone tell me why my iTunes does not offer the iOS5 upgrade? It says that my version (4.2.1) is the current version.
Info:
iPhone 3G, iOS 4.2
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May 29, 2012
This iphone cannot used because apple mobile device services is not started.
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Oct 28, 2011
Iam using Nokia E6. Its been 1 month i purchased it and iam facing a lot of problems. battery heating up, audiojack not working properly, frequently getting hanged..So iam thinking to replace my mobile. Is there any exchange offers in nokia?
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Feb 2, 2010
There is no current / up-to-date user guide available for 3.03 at Ovi Maps website. The support section refers to outdated versions, e.g. suggesting to buy licenses, etc. There is also no walktrough for the new interface or its features. When will Nokia release updated support information for 3.03? Or is this information also confidential?Helsinki, N97 White gone to recycling, now trying N97Mini.
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May 2, 2010
Rumors are that OS 6.0 will be available to the 9700. For official OS 6.0 release, is the onus on your service provider to provide this new upgrade? Or will you have to get it through other service providers that are more on top of their game and releases new OS 6.0s first? i.e. is it going to be like upgrading OS 5.0 where if you want the latest version, you'd have to use another service provider's OS version?
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May 5, 2010
I have a BlackBerry Curve 8330 and I really wanted to download V5.0 for it! So I attempted to update it from the web page and then it would open up my BlackBerry desktop manager and only offer 4.5. I thought that it was compatible with 8330's... Is it not? Did I read it incorrectly?
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Sep 21, 2012
Is it possible for a phone to have water damage while the water damage indicator is inactive (white)
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