IPhone :: 4 Damaged And Replacement Refused?
May 9, 2012
My iphone 4 has been dropped and maincard damaged . I sent it to a local service to check it out because it was out of warranty. So they told me that to send it to authorized service to replace. I sent it to authorized service and they refused replacement because i bought it from other country and also opened by another un authorized iphone service. Yes i made a mistake and gave it another service for repair. Should i throw it to the garbage? I trust apple to help me to recover my iphone at any cost..
Info:
iPhone 4, iOS 5.0.1, Can not activate
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Jun 22, 2012
So I found out that you can get your iPhone repaired for liquid damages for £126. Will they try and repair it or just send you a refurbished replacement?
Info:
iPhone 3GS, iOS 5.1.1
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Jun 23, 2012
With no Apple Care contract, 6 months after purchase in US, what is the cost of replacing a water-damaged iPhone 4s?
Info:
iPhone 4S
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May 23, 2012
I was running reset on my phone, but it has refused to start up after resetting. Shows a prompt saying "We're sorry, we are unable to continue with your activation at this time"
Info:
iPhone 3GS, iOS 4.2
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Jun 8, 2012
My contract with Orange is up so I phoned to get a PUC code and bought a sim only Tesco Mobile Contract. Put in the Tesco sim, mmm doesn't work but thought I had an already unlocked phone. Phoned Orange, yes they will charge me £20 approx to unlock it, will send the request to Apple and shoudl take up tp 20 days. Heard nothing from them so called them back 22 days later - the reply I got was they contacted Apple who have refused to unlock the phone as it is an unregistered device - ie not a paired device? They told me Apple have declined to unlock it as it is considered to be a non paired device. Orange have told me to speak to Apple and as I had given Orange permission to send the request on my behalf. Orange said when I bought it brand new it should of come with a sim - I said no it shouldn't cause I bought a brand new unlocked (or so I thought) phone. So now what do I do - do I phone Apple and pay the £25 incident charge and they will unlock it or if I pay it and they don't unlock it I loose £25 or do I go back to Orange and chase them again. The reason I bought it not direct from Orange as I broke my old phone while still in a years contract with orange and they would not let me upgrade and pay the difference for an iPhone, they told me they would repair my phone (which I told them would not be cost effective as I dropped it in the sea while canoeing!) hence why I bought a new phone - it is registered and have had no problems with it.
Info:
iPhone 4
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May 19, 2010
Diane Campbell saved up, bit by bit, the $600 required to buy an Apple iPad, but when she showed up at the store with a wad of cash to buy the tablet, she found she was out of luck.Campbell recalls her visit to the Palo Alto Apple Store: "I had my cash in the backpack and I went up proudly to the counter and told them, 'I would like to purchase an iPad.'"Apple's sales policy states that the iPad must be purchased by credit or debit card, according to ABC News. No plastic means no tablet, and the Apple employee turned Campbell away."They said, 'Sorry, we don't take cash.' And, so I looked at her and I said OK she's kidding," Campbell tells ABC News.
Although Apple did not respond to ABC News' request for an explanation, Campbell was told by an Apple Store employee that the plastic-only policy is intended to cut down on piracy--customers who buy vast numbers of iPads, in order to sell them overseas.What's next Apple ? Criminal Background check ? Credit check ? Minimum bank balance required ? Employment verification ? Immigration Status check ?
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Nov 1, 2011
My phone has refused to come on after changing sim cards.
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Apr 7, 2012
After updating my N8 to Nokia belle, it has refused to switch on.
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Feb 4, 2010
I need help with the messaging -> email. I tried to set up personal email on my Nokia N97. I tried using Yahoo but it doesn't work. Then I tried using hotmail and it worked fine (but my hotmail is full of spam so I want to get my Yahoomail to work). It said that I have the username or password wrong. Could someone tell me what to type in?
1. Messaging->Option->Setting->E-mail->Mailboxes->Option->New Mail Box->Start->
2. Email->Use my email address->
3. Email Address: <yahooid>@yahoo.com
4. Password: <Password>
5. Then it said this "Email setting defined. Setting can be viewed and edited in POP3/IMAP4 application. Mail forwarding may need to be activated from your email account for mailbox setting to work". (Does that means anything? is there something I need to do with my email?)
5.OK
6.Option->Connect->
7.Mailbox user name -> (is this the ID or the whole thing +@yahoo.com?)
8. Then the same passwords
I tried using both with @yahoo.com and without @yahoo.com it still says connection refused by server, check username and password (I am sure everything is right, because I tried to log onto my yahoo server).
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Aug 2, 2010
I am having problems connecting to my yahoo mail account from my phone. when i try, i keep getting the message that i should check username and password as email server has refused access. even when i try my other yahoo email account, i get the same results
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Jun 26, 2012
drop phone in a cup of juice need help to fix it
Info:
iPhone 4
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Apr 6, 2012
iphone was dropped in water for less than 10 seconds, how long will I need to leave it to dry out before restoring it?
Info:
iPhone 3GS
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Apr 11, 2012
I have a water damaged iPhone that I've arranged to return to Apple for replacement at a cost of £126.44. I want to back-up what I can before I do this, but the phone literally only lasts about 60-90 seconds each time I switch it on. I have had a look at iTunes, in the edit->preferences->devices section, and it is showing the following [url] That seems to show a back-up on 9 March 2012, which is fairly recent and I'd be happy with using that to transfer to the refurbished iPhone from Apple.Can someone confirm:-
1. What that back-up actually "backs-up" - i.e. does it back-up everything (contacts/SMS/MMS/Pictures/Videos/Notes/Apps, etc)?
2. If I tried to do a further back-up, will this wipe the back-up from the 9th March 2012, or will I still have the 9th March back-up available to choose to use as a restore when I get the refurbished phone?
3. How long does a back-up take?
Info:
iPhone 4, iOS 5.1
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May 2, 2012
After resetting my brand new iPhone 4s I now get a message "the phone may be damaged"
Info:
iPhone 4S
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May 2, 2012
can my iphone 4s be salvaged after it has been water damaged?
Info:
iPhone 4S
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May 10, 2012
My phone was dropped in a bucket of water and i am currently having to send it back to get a replacement, the problem is and as bad luck would have it, i came back from a holiday with my kids the day before it happened and now i have lost all my photos of them from through the week, i am more gutted about that than anything
Is there ANY way i can get these off the phone ?
Info:
iPhone 4
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Jun 27, 2012
My iphone 3gs is damaged because the battery is bloated and now the iphone is broken in 2 pcs!
Info:
iPhone 3GS
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Dec 3, 2014
my phone is damaged and i cant type in my password how do i change my password?
Info:
iPhone 5c
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Apr 2, 2012
He rinsed it immediately in fresh water and we now have it in a bag of rice. Is there a way he can retrieve the pictures off of it? We don't think he had synced with iCloud.
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Apr 9, 2012
Does the battery of 4S may be damaged if leave it always charging
Info:
iPhone 4S, iOS 5.1
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Apr 25, 2012
My Iphone's upper sound button got damaged somehow, together with the mute button. the low sound button is working though. Speakers are working fine, i can hear reminders, alarms, listen to music. the only thing when i recieve phone calls they are always on mute mode. although if my speaker are on i can hear it from the head set. how to repair it. i took the device to Axiom but instead of repairing it they offer me to pay half of the price of a new device and get another one!
Info:
iPhone 4, iOS 5.0.1
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May 31, 2012
Does anyone know if in the Apple stores can a worker there actually remove a shattered screen and replace it?
Info:
iPhone 4, iOS 5.1.1
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Jun 13, 2012
Can I retrieve photos from a water damaged iphone 4S?
Info:
iPhone 4S, iOS 5.1
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Jun 24, 2012
As soon as Iphone had water contact, turned off immediately and backed on after 3-4 hours. Turned on in the evening on the same day. Everything works like camera, sound, wifi, imessage etc., except does not connect to ATT network. Took it to att store and tried changing the sim. No use. Took to apple store, explained had water damage, so they tried to restore. The whole installation takes place. Then the initial set up screen starts showing to choose country, language, connect to wifi. After that it tries to activate phone then displays message saying that phone is damaged and cannot be activated. I just want the phone to be same as when I took to the store so that at least I can use it as ipod.
The software seems like it is not allowing me to use the other features of the phone and only does if I am able to connect to the network. I had been to att store as well and told that I am not changing my plan or breaking the contract but we buy a new phone and continue with att. Since as a owner of the iphone I should be able use the other features though it is not able to connect to cell phone provider network. How to bypass the activation step and takes me beyond that point so that at least I can use it as ipod. Looks like apple software is restricting the use of the other features of the iphone if not used for making calls.
Info:
iPhone 4S, iOS 5.1.1
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Sep 7, 2014
i updated my iphone 4 to ios 7.1.2, but now the photo-preview in the photoapp is white. when i click on the photo the photo appears, only the preview is damaged
Info:
iPhone 4, iOS 7.1.2
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Aug 30, 2014
My husband's iPhone 4S screen is damaged and we are trying to backup/sync before it goes for repair. iTunes prompting us to "Respond with iPhone to allow access", but we can't do thisĀ because the screen is damaged and there is no prompt to Trust this Computer on the phone screen. Is there any way to back up the phone without actually using the disabled screen?
Info:
iPhone 4S
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Apr 17, 2012
front glass screen of iPhone 4S 32GB get damaged, an Apple authorised service centre will repair it or will replace the complete phone??
Info:
iPhone 4S
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Aug 26, 2010
First off I have a Iphone 3gs that got water damage.Everything works now except the LCD screen. When the phone is on all i see is a blank white screen(no apple logo while turning it on), but i can slide to unlock the phone, play music, and hear the phone lock when the sleep button is pressed. I have replaced the LCD but am not sure that the new one was faulty or not. Also i placed the motherboard in 91% alcohol through out the night for any corrosion that i could not see. I am not sure if I should replace the LCD again or if it is connector 1 corroded or what.
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Jan 21, 2010
So I'm having a few problems with my iPhone. About 30 hours ago, I dropped my phone into a full sink. It was immersed for probably one or two seconds. I made the mistake of trying to turn it on right away, and it started spazzing - i.e. the startup apple icon screen would come on repeatedly and for a while the screen was flickering.
I looked online and followed people's advice of turning it off, letting the battery die, and leaving it in a cool place to dry. Since this morning the phone has been in a bag of rice drying off. I tried plugging it in tonight (impatiently) and to my delight the phone revived itself after charging for about half an hour. I synced it with my iTunes and sent one or two texts with no problems. But almost immediately my signal went down to no bars and I lost 3G connection.
Since then, it was displaying "Searching..." at the top of the screen, and got bursts of connection enough to receive two texts. Literally I would turn my phone on and all the bars would be there, along with 3G, then within a few seconds no bars again. For the last while it's just said "No Service."
I tried resetting the network settings to no avail, took the sim card out and cleaned it lightly with an eraser, nothing. When I go to "Carrier" under settings, it "searches" for, then finds (after a few minutes), my wireless network, but as soon as I leave the page my connection disappears again.
My question is- does anyone know if water damage can cause this particular kind of problem? Even though my phone is working perfectly otherwise (besides a somewhat mottled, water-spotted screen), is it possible that something within the phone was damaged that will not allow me to get a connection? Or could it be the sim card that is damaged?
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Mar 27, 2012
I have an Iphone 4 purchased in september 2011 so just 6 months old, It now has water damage, what options do I now have,what services can apple offer me to rectify the situation?
Info:
iPhone 4
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Apr 25, 2012
My iPhone 4S has been damaged on the lateral metal bezel (made of aluminum): can I send my iPhone to apple for repair assistance? Because if I send my phone to a shop, I'll lose the warranty.
Info:
iPhone 4S, iOS 5.1
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