HTC One M7 :: Why Won't Phone Play Recorded Video
Dec 4, 2015
I have a HTC one M7 and I was recording a video on my phone but when I clicked stop it said it was saving but then my phone froze and shut off. When I look in my gallery it shows the video is there but I can't play the video. Every time I click the video it says "Warning: media file type not supported". I've uploaded the video to my computer and it still won't play.
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Mar 13, 2011
I recorded a 2 minute video with the BB without issues but when I tried to play it back, I received the message 'the media being played is of an unsupported format'.,The recorded video has a .3gp file extension, rather than an mp4, why? .3gp is not listed as a supported video file. the media card is a 32gb sdhc card I just formatted and saved music and pictures to without problems. What is happening here? Is the phone recording in a format that is cannot play? Can the video recording format be changed, say to mp4? I have no problems playing you tube videos etc., its only the recorded videos.
There is a demo video on the phone in mp4 and it plays fine. Will appreciate your advice. Anne
PS I just shot another 30sec video and the phone completely froze when I tried to play it. Took out battery to get it going again. Still receiving the same message
INFO: phone says: v.5.0.0846. Platform6.3.039
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Jul 3, 2010
Recently bought a Xperia Z3+. How come when I record a 4K video and then try to play it back does it come up with the error message 'unable to find URL'
Do you need to use the Internet to view a video you have recorded yourself if it is in 4K if so how come?
And why is it not using my Internet because I have unlimited data but I am downloading something at the moment does this prevent the video getting the URL if it needs it.
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Apr 9, 2010
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Aug 25, 2011
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Aug 1, 2014
My HTC One recorded several videos but cannot play them. On my camera roll in gallery, you see the videos but they appear grey and have the play symbol in the center. The other videos in gallery you can see a picture from the video with the play symbol in the center while you are in gallery. I tried emailing the video, and posting the video to google+ but all that is sent is the picture of a play symbol with a line through it.
When I clicked on 'details' for the not working videos what came up is; 'file path' 'Date' 'size' 'type' and 'status' only for 'type' was there no information, it is just blank underneath.
So it does not seem to recognize the video as video/mp4.
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May 18, 2015
When trying to play back a video recorded on my phone, I get the error message "Unable to play video. File has incorrect data." I am trying to play it back with the stock video player. I have downloaded the MX player, and it will play back there, but not with the stock player. How to get it to play on the stock player?
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Sep 16, 2015
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Jul 5, 2011
i have a bb storm unlocked from vodafone now on t-mobile, and when i record videos from my phone i cannot view them and error message appears saying 'the medai being played is of an unsupported format'
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Dec 3, 2011
My brother just got hold of a C6-00 that previously belong to his wife. The phone has been working fine and have all updates installed. It's not modified in any way and only uses official upgrades. But, after the latest update (SW 40.2.021, custom version 40.2.021.259.01 - 06-06-2011 - Brazil), something went wrong. This update was installed OTA on November 1st and since then, two strange problems started to happen:
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2. Inside the gallery, when we try to play recorded videos, we are always greeted with the following message: "Unable to play either sound or video clip. Trying to play partially." This happens with every video recorded by this very phone, in all quality settings (3GP, MP4 Wide and MP4 4:3).
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Oct 19, 2010
I have a BB curve 8520 and recently recorded a video on it but as I was recording it my battery died. Now when I look on the video folder I can find the video there but with this extension 3gp.lock and another one with the same name but with 3gp.lock3
if it is possible to unlock those videos and how to do it?
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Apr 17, 2010
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I am diwakar and i have a problem when i update my nokia 701 belle to belle fp1. When i recoard video and snap a photo from camera , i can't find video and photo in my mobile. in setting i selected [E mass memory] and i aslo finded in E mass memory but can't get it !! soo i want my all video and pic's .
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