Google Nexus 5 :: How To Factory Reset Phone With Cracked Screen
Sep 15, 2015
My nexus 5 screen cracked, I have sold my motherboard to someone as I will be getting a new phone. But the problem is that my files are still on the motherboard. I have teamwin recovery installed but it uses touch so I can't acces anything. How can I factory reset my phone and maybe lock the bootloader again too?
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Dec 19, 2015
I cracked my screen and it is now unresponsive. I can't get past the lock screen, so I can't retrieve it from my laptop. Is there anything I can do?
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Nov 28, 2014
My brother woke up this evening to find his phone stuck on the android loading screen saying "erasing". He didn't do anything, it did this on its own. Once it had finished, his phone had factory reset itself and he lost everything that wasn't backed up.
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Oct 27, 2014
My nexus 5 won't factory reset and has some kinda api or app on it and has two of every program on it, the original and another, it seems to collect my texts, call logs, and anything I do on it and sends them to a unknown number.
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Jun 6, 2014
Is it possible to wipe date/factory reset the N5 if the screen only barely lights up a dull grey? I got a replacement but I have to send this one back and cant reset it the normal way.
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Jul 1, 2015
I picked up my phone to make a call and noticed it looked VERY different, different splash screen, apps lined up differently, etc.
When I went to look for an app, I noticed they were all gone. Somehow, my phone reset itself and I lost everything -- all installed apps, phone lists, everything.
Is there anyway to go back to a state that existed before this? FWIW, I live in Guangzhoung...and the only thing I did that was even remotely different was I reloaded the phone (china unicomm).
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Aug 4, 2015
phone keeps turning off and doesnt download full songs.
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Jun 9, 2015
I given factory reset on my nexus 5 phone, its almost 45 minutes still it is showing erasing, is it a expected behavior, how much time it will take to reset?
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Mar 17, 2015
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either.
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Nov 19, 2014
Something strange happend to my Nexus 5. I can't turn it OFF, boot into bootloader, custom recovery, factory reset, nothing. My phone is on now and everything is working (charging is working too). I am on Pure White ROM on android 5.0, build LRX21O with franco kernel.
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Nov 17, 2013
Having issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
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Oct 21, 2015
I'm using Nexus5 w/ Marshmallow (6.0), original stock.Yesterday I found a app that can improve the volume too weak issue and it need to unlock the phone.
I follow the steps to unlock the phone, after I run command "fastboot boot twrp.img", then the phone rebooted and perform something around 10 minutes, after the phone resumed to system, seem all the data(apps/photo/video) are deleted, seem perform a factory reset. before that, some files didn't perform backup, now how to I recover those files after factory reset??
I try many tools said can recover after factory reset or wiped, for example Dr.Fone, EaseUS MobiSaver, Recuva, DiskDigger on Android, some can found files but all not I needed and the phone already rooted. How to recover some, not all.
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Jun 3, 2015
I have tried factory reset 3 times now and still the device keeps on restarting on its own if it goes to sleep mode ...
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Feb 13, 2016
I had downloaded the new OTA patch about 3 days ago and noticed a lot of battery drain. So I tried to factory reset it and now its just stuck on Erasing with Green Android working. It had, I guess crashed, with the red triangle and I had to hard reset the phone which is now back at Erasing.
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Nov 19, 2014
I'm trying to update to the lollipop ota but I'm using cwm recovery, can I do a factory reset to revert the recovery to stock?
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Sep 26, 2015
I own a LG Nexus 5 (non rooted), and I've been using this photo app called VSCOcam solely as my phone camera for the last 2 years, and I've taken thousands and thousands of photos with it. The phone has been amazing for the last 2 years but it is time for an upgrade.
So I went to backup my phone and realized that VSCOcam had screwed me... The app has its own internal library so unless you "export" the photos, they are not accessible in /sdcard. Someone in XDA forums had the app and told me that the photos are stored inside "/data/data/com.vsco.cam/files/images" and unless I root I wont have access.
Now heres the cycle of stupidness which I think you all can guess. In order to root -> I need to unlock my bootloader, and to unlock my bootloader -> I need to factory reset!
I've tried just about everything to root my phone without factory resetting, so far none has succeeded.I contacted the devs for VSCOcam and they told me to highlight the photos individually and export...
What should I do? Should I just bite the bullet and lose ALL MY PHOTOS?? The app is currently listed as 12gb in size...
TL;DR - VSCOcam hid thousands of photos in "/data/data/com.vsco.cam/files/images" which is unreachable without root, and to root means to factory reset my phone wiping all the photos I'm trying to get in the first place...
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Dec 15, 2015
I did a factory reset. It was stuck in "Erasing" for an hour.
1. Restart -> Booted back to Erase mode
2. Bootloader -> Recovery mode -> Booted back to Erase mode
3. Bootloader -> Start -> Booted back to Erase mode
4. USB connection -> no device recognized
5. ???
6. Profit!
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Nov 1, 2015
So I updated to Marshmallow from Lollipop via fastboot on my Mac. Upon installing SuperSU and rebooting, I got stuck on the boot animation. Cache wipe and factory reset - still no go, and after the factory reset, I lost TWRP. I tried installing it again only to receive a black screen when rebooting into recovery mode. Tried another factory reset and reinstalled Marshmallow - same issue. I have contacted Google and there's nothing they can do.
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Aug 1, 2015
The factory reset locked my phone, can not finish without google account & password the phone was originally synchronized with. Just resetting username & password will not work tried.
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Oct 16, 2014
After I plugged my Nexus 5 into the phone charger last night it kept turning off and then it kept trying to turn back on again but it would usually only make it to the Google startup logo. I unplugged it and still got the same results. Today I tried turning it on a few times.
Finally it began to work but it started up resetting itself as a new phone. Therefore I lost all of my apps, settings, photos, and text messages.
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Nov 19, 2013
I just noticed this. Everytime I reboot the phone, it resets the battery stats. It'll say something like "1 min 30s on battery" even though I last charged the phone hours ago. Is this a bug in Android 4.4? I never had this issue on my Nexus 4.
FYI, i'm unlocked and rooted, running ART as my run time environment.
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Jun 23, 2014
Is there any way to recover hard reset data from nexus 5 ?
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May 9, 2014
When trying to answer a call on my Nexus5 and it is locked . It will let me send text messages ( I am driving , etc) but will not let me answer the phone. Insufficient resources go to theme menu and reset. I cannot find a theme menu anywhere. Not in settings, nor elsewhere, any way other than factory reset?
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Aug 11, 2015
After factory data reset. Asking me Google account. I don't remember How can bypass google account?
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Apr 18, 2011
I forget my keystore password. How can I reset it without reset the phone to factory defaults. I have an BB 9300.
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Nov 11, 2015
Is it normal behaviour that custom layers used in my previous ROM still exist after a factory reset in TWRP and installing a new ROM?
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Dec 8, 2015
I haven't done a factory reset yet but I would love to avoid it if possible.
I went to take a picture of the wife's newly decorated Christmas tree and the stock camera fails to fully start. It behaves as if it can not use the hardware. When I look at the back there is a small red light/laser that refuses to go out unless the phone is rebooted.
I've rebooted the phone a few times and tried Manual Camera and a couple others .. same behavior.
The phone is running 6.0.1 and is rooted.
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Feb 28, 2015
A quick Google search says the Nexus 6 does not support HDMI. I will be taking a couple trips out of the country where I am hoping to access live sports on my phone but would like to watch them on a TV of course.
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Nov 4, 2015
I have the setting checked but its not detecting the voice command.
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Jul 16, 2015
I broke my screen. the phone is still booting up and giving notification sounds and such but the screen is damaged and won't show anything. wondering if i can view the desktop on my pc with windows 7.
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Sep 24, 2015
SO i was doing a factory restore from nexus rootkit - i must have forgotten and let it use the nexus 6 files -- it did a reboot after some flashing but never booted - it's dead aside from having access to the reserve boot loader, i have access to nothing else. I saw a similar post of someone flashing nexus 4 firmware on accident and he fixed it this way, but i think the command lines must be different since his command lines were using nexus 4 directories
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