Google Nexus 5 :: Stuck In Factory Reset Erase Mode
Dec 15, 2015
I did a factory reset. It was stuck in "Erasing" for an hour.
1. Restart -> Booted back to Erase mode
2. Bootloader -> Recovery mode -> Booted back to Erase mode
3. Bootloader -> Start -> Booted back to Erase mode
4. USB connection -> no device recognized
5. ???
6. Profit!
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Nov 17, 2013
Having issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
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Feb 13, 2016
I had downloaded the new OTA patch about 3 days ago and noticed a lot of battery drain. So I tried to factory reset it and now its just stuck on Erasing with Green Android working. It had, I guess crashed, with the red triangle and I had to hard reset the phone which is now back at Erasing.
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Nov 1, 2015
So I updated to Marshmallow from Lollipop via fastboot on my Mac. Upon installing SuperSU and rebooting, I got stuck on the boot animation. Cache wipe and factory reset - still no go, and after the factory reset, I lost TWRP. I tried installing it again only to receive a black screen when rebooting into recovery mode. Tried another factory reset and reinstalled Marshmallow - same issue. I have contacted Google and there's nothing they can do.
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May 6, 2012
When I erase all content and reset my phone to factory standards it doesn't erase my contacts. Help I want to give it to someone else and obviously don't want my contacts in phone
Info:
iPhone 3G
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Nov 28, 2014
My brother woke up this evening to find his phone stuck on the android loading screen saying "erasing". He didn't do anything, it did this on its own. Once it had finished, his phone had factory reset itself and he lost everything that wasn't backed up.
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Aug 4, 2015
phone keeps turning off and doesnt download full songs.
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Oct 27, 2014
My nexus 5 won't factory reset and has some kinda api or app on it and has two of every program on it, the original and another, it seems to collect my texts, call logs, and anything I do on it and sends them to a unknown number.
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Jun 9, 2015
I given factory reset on my nexus 5 phone, its almost 45 minutes still it is showing erasing, is it a expected behavior, how much time it will take to reset?
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Mar 17, 2015
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either.
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Nov 19, 2014
Something strange happend to my Nexus 5. I can't turn it OFF, boot into bootloader, custom recovery, factory reset, nothing. My phone is on now and everything is working (charging is working too). I am on Pure White ROM on android 5.0, build LRX21O with franco kernel.
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Oct 21, 2015
I'm using Nexus5 w/ Marshmallow (6.0), original stock.Yesterday I found a app that can improve the volume too weak issue and it need to unlock the phone.
I follow the steps to unlock the phone, after I run command "fastboot boot twrp.img", then the phone rebooted and perform something around 10 minutes, after the phone resumed to system, seem all the data(apps/photo/video) are deleted, seem perform a factory reset. before that, some files didn't perform backup, now how to I recover those files after factory reset??
I try many tools said can recover after factory reset or wiped, for example Dr.Fone, EaseUS MobiSaver, Recuva, DiskDigger on Android, some can found files but all not I needed and the phone already rooted. How to recover some, not all.
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Jun 3, 2015
I have tried factory reset 3 times now and still the device keeps on restarting on its own if it goes to sleep mode ...
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Jun 6, 2014
Is it possible to wipe date/factory reset the N5 if the screen only barely lights up a dull grey? I got a replacement but I have to send this one back and cant reset it the normal way.
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Nov 19, 2014
I'm trying to update to the lollipop ota but I'm using cwm recovery, can I do a factory reset to revert the recovery to stock?
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Sep 15, 2015
My nexus 5 screen cracked, I have sold my motherboard to someone as I will be getting a new phone. But the problem is that my files are still on the motherboard. I have teamwin recovery installed but it uses touch so I can't acces anything. How can I factory reset my phone and maybe lock the bootloader again too?
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Sep 26, 2015
I own a LG Nexus 5 (non rooted), and I've been using this photo app called VSCOcam solely as my phone camera for the last 2 years, and I've taken thousands and thousands of photos with it. The phone has been amazing for the last 2 years but it is time for an upgrade.
So I went to backup my phone and realized that VSCOcam had screwed me... The app has its own internal library so unless you "export" the photos, they are not accessible in /sdcard. Someone in XDA forums had the app and told me that the photos are stored inside "/data/data/com.vsco.cam/files/images" and unless I root I wont have access.
Now heres the cycle of stupidness which I think you all can guess. In order to root -> I need to unlock my bootloader, and to unlock my bootloader -> I need to factory reset!
I've tried just about everything to root my phone without factory resetting, so far none has succeeded.I contacted the devs for VSCOcam and they told me to highlight the photos individually and export...
What should I do? Should I just bite the bullet and lose ALL MY PHOTOS?? The app is currently listed as 12gb in size...
TL;DR - VSCOcam hid thousands of photos in "/data/data/com.vsco.cam/files/images" which is unreachable without root, and to root means to factory reset my phone wiping all the photos I'm trying to get in the first place...
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Jul 1, 2015
I picked up my phone to make a call and noticed it looked VERY different, different splash screen, apps lined up differently, etc.
When I went to look for an app, I noticed they were all gone. Somehow, my phone reset itself and I lost everything -- all installed apps, phone lists, everything.
Is there anyway to go back to a state that existed before this? FWIW, I live in Guangzhoung...and the only thing I did that was even remotely different was I reloaded the phone (china unicomm).
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Dec 27, 2014
My nexus 5 got stuck in airplane mode so I could neither send texts or make and recieve phone calls. Have already sent it to be fixed with sucess however a week later it stopped working again. Tried a hard reset but it has not worked.
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Mar 31, 2012
I have iphone 3gs, i have downloaded free games and apps from app strore installed and it was working fine. i even updated the games a couple of times. Two days ago I attempt to Reset-Erase all settings & Content of my phone. It was stuck with apple logo. till now. What to do? Now it is stuck there and when I connect it to my PC it does not appear there also.It is just charging and chargning only. when i disconnect it shows battery low.
Info:
iPhone 3GS
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Dec 22, 2014
I have a Verizon HTC One, not rooted. The only update I did was yesterday installed Humin app for Contact Management. Today (while it was 85% charged) it got frozen while reading a message on Whatspp. I pressed Power button for a few seconds and it switched off. But now as I start it by holding the power button, it vibrates after 10 secs, shows HTC, and then shuts off after 5 seconds. If I keep holding, keeps going through this loop.
I pressed volume down button and then power button, and get to HBOOT screen with three Android icons. I can use the volume buttons to go up and down on options, but if I choose Recovery, or Factory Reset or even Show Barcode, and then press power button, this screen also gets frozen!!
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Apr 24, 2012
what to do if the phone stucks at "signing in" to gmail account after factory restting the phone..ca my phone is on the same screen for the past 30min
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Jul 21, 2015
My HTC ONE M7 says this:
**** TAMPERED ****
**** LOCKED ****
**** SECURITY WARNING ****
M7_UL PUT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.28.3218.04
OpenDSP-v32.120.274.0909
OS-6.10.531.10
eMMC-boot 2048 MB
Fastboot USB
<VOL UP> TO PREVIOUS ITEM
<VOL DOWN> TO NEXT ITEM
<POWER> TO SELECT ITEM
BootLoader
Reboot
Reboot Bootloader
Power Down
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Mar 6, 2015
I used the factory reset option in my Sony Xperia Z3 and the process is never ending it keeps in the android logo doing the factory reset and it has been like that for like 4 hours now. it should take only 5 minutes but I dunno what is happening.I waited the process to end for 4 hours and after nothing else happened I decided to unplug the charger and wait for it to run out of battery. Then I turned it on again and nothing changed, it went back to the factory reset process with the android logo.
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Then I tried pressing the hard reset button located where the 64 GB SD Card is, and still nothing after turning it on again. Once again the cell phone restarted the factory reset process and right now another four horus passed and nothing.
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The phone is heating so I am using a laptop cooler to cool the phone and avoid the heating process that is caused by the factory reset process.I still havent tried to remove the SD card.and tried to restart the process.
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Sep 5, 2013
I was having issues with notifications not work and live tiles not updating so I figured I'd just do a hard reset/factory restore and it'd fix everything. The factory reset started and it's now been almost 4 hours and they are still spinning. I have tried to do some of the tips given for the 920 when it had the same issue but none of them have worked. I also don't know of anyway to reflash/unbrick a 1020.
I've tried: Input these keys on the following sequence, press them one key at a time: Volume up Volume down Power key Volume down...
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Apr 7, 2012
while reset my 3G to factory setting it get stuck and couldn't start and couldn't start,i tried to restore it from i tune but its shows me error 1015 and couldn;t restore suggest me what to do.
Info:
iPhone 3G, iOS 4.1
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Aug 22, 2015
my phone has been playing up and generally malfunctioning lately. It seems to work fine for a day or so before freezing, and either rebooting itself or forcing me to manually reboot it using power + volume down. This seems to send it into a bootloop where it generally freezes during the Samsung animation with the pulsing squares. This sequence continues with me manually rebooting, also trying to boot to safe mode and to recovery and after various attempts, i successfully got into recovery without it freezing on the blue android.
I then decided to factory reset as a last option, having looked around on forums for solutions. However, I now do not know what to do as it seems to have frozen during the factory reset. I dont have screenshots but the script reads as follows :
dm-verity verification failed. . .
-- Wiping data. . .
Formatting /data. . .
Formatting /cache. . .
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Jun 30, 2014
I was trying to factory restore my iPhone 5Â in intunes and its now stuck in dfu mod?
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Apr 4, 2012
6 months back I bought one i phone, afterwords, immediately I have jail broken, and upon jail broken if I put sim it could not be actived. Now I want to overcome from the jail break and I want the factory mode and I want to use sim activation. Will my doubts be cleared
Info:
iPhone 4, iOS 5.0.1, Sharjah, UAE
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May 14, 2012
I reset my iPhone to factory settings and all went well. However, before I did so, I forgot that I had put it in airplane mode and didn't switch it out. Airplane mode is still on and there's no way to get it out. What's the big deal? Well it's trying to reactivate my phone and it won't activate it without the antennas on...and I can't get to the Settings to disable Airplane mode because it's in that iOS 5 initial set up. I can't get past it at all to?How can I get this Airplane mode disabled so it can activate? I tried activating through iTunes and it didn't work. It is not jailbroken or anything.
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