Galaxy S6 :: Screen Rotation Won't Work

Apr 18, 2015

I've seen this at the Galaxy S6 Edge forum. But no-one seems to have a 'normal' S6 128GB with the same problem except me (so far).

What I've done so far:
-Checked that the button for Screen Rotation was ON
-Safe mode to see if a third party app was interfering with the programming
-Factory reset

None worked, my screen still won't rotate. It's stuck in portrait mode. I opened up the package with my phone this morning. It worked fine in the beginning. But no longer.

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Galaxy S6 Edge :: Screen Rotation Does Not Work Properly

Apr 10, 2015

Got the Edge yesterday, loving it except, the screen won't rotate.

Open camera app, the screen is always oriented downwards. It will not take portrait pictures at all - it simply doesn't rotate to portrait orientation.

Open any games, they will only be oriented downwards also.

The accelerometer is functional - tested with a game "extreme car driving" that lets you control steering by phone tilt - worked fine.

However, even that game automatically instantly re-orients itself upside down when you open it.

Screen rotation is toggled on. I have tried with it off, no difference.

Have rebooted several times. Have turned phone off and left it off for an hour, turned back on. Have not tried a factory reset yet... not particularly keen on doing it but I guess that is my next step. Did a factory reset. Didn't work.

Model is SM-6925I
Android 5.0.2 of course..

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