Galaxy S6 :: Not Getting EMAIL Alerts When Phone Sleeps?
Aug 16, 2015
When my phone is dark, in sleep mode after a timeout, I am not receiving any alerts/sounds when I receive an email. The LED light doesn't even light up. I receive alerts for Text Msgs & other "messaging" type apps, just not email. Immediately upon waking up the phone & authenticating, I get the Alert sound & the email msg pops up. This was an intermittent issue prior to the 5.1.1 update (which I had hoped would fix), but NOW it happens every time & is thus worse than before the update. I have tried several email APPS - and they all behave this way. Currently I have K9 Email installed. (I have WiFi enabled & Smart Wifi Search enabled).
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Feb 17, 2012
I have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
[Code]....
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Oct 14, 2013
When I put my phone down on it's screen, then it automaticly sleeps. I found it really annoying. Is there any possibility to disable that option? I have been already looking for it in screen and power-saving settings, but I haven't found anything interesting.
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Jun 19, 2015
I have a G920F and I noticed that the call alerts menu is missing. I looked under Sounds and Notifications menu and in the phone app. After a google search I learned that many are having the same issue. So now I cannot set the minute beep or the vibrate when pickup, hangup notification and all the rest. Is there any way I can get them back?
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Dec 12, 2015
Every single member of our family was awakened at 2 am last night when their phones were beeping about a system update. ALL of our phones were in "Do Not Disturb" mode with the only exclusion list being a couple family members' phone numbers. There is no option to block system update alerts in the middle of the night. There is no slider to select/deselect that. It seems like this would be a pretty basic option.
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May 1, 2015
I am having real issues with my Droid Turbo. I can pair the phone fine with bluethooth fine to Ford Sync and it plays audio fine. The steering controls work fine too until the phone locks or sleeps. I tried many different music apps and every setting in the screen and security settings. It works fine when I swipe the phone to click the button to wake it up it works fine.
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Jun 23, 2012
As the title says, I have my s2 set to 'never' vibrate.Why then does my phone vibrate VERY strongly when I get ebay alerts?It doesn't vibrate for any other notifications.Has anyone got any ideas as to what I can do to stop thisy phone crashed about a month ago and I've had problems with it ever since.
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Jun 24, 2014
I have my work email account in Office 365, I have configured the account in my iPhone 4 running 7.1.1 & it's working fine.
But i have a problem here, i use outlook at Work & i have created folders & folder rules for different people working in my office the folders have been synced to my iPhone but when i receive a mail from a specific person for whom the folder is created i don't get an alert & if the mail comes directly to my inbox everything works fine.Â
I have to manually go to the folder & update it for syncing the emails. I am missing some of the important emails which i shouldn't have missed.
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Aug 18, 2014
I've had many smart phones, all of which you can have the email and text alerts be two different sounds. The HTC One M8 is setup just like they are. You select the notification sound in the settings app and that changes the email alert. You then go into the text app and from the settings there you can change the text alert to something else. Simple, except the text sound will not change.
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Jan 15, 2015
I have very poor reception at my school. I usually don't look at my phone for 4-5 hours into the day...is there a program that is available that can give an email if I miss a call or sms etc...? I carry my iPad with me and can view emails ...but if i have my phone the lack of reception kills my battery in an hour....
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May 7, 2012
I've tried everything: In Sounds I turned Vibrate off, turned Email alerts to "None", and still when my volume is up I get this two-tone alert every time I get a new email. Even in the Apple store they didn't know what to do. I use my phone as an alarm clock but it keeps me up all night with this alert.
A possible cause: It's a personal/work phone, and my work installed an Exchange account on it. I also installed a separate Exchange account to sync with Google. So I have two Exchange accounts running (the alert only seems to come for the personal emails).
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Mar 25, 2010
Is there a way to turn off email alerts?
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Dec 29, 2015
I got my L950XL . I'm using this phone ONLY with futures it comes with: phone, email, calendar, web browsing not often, sms messaging. No social networks, no movies, no games. But I keep my attention to this phone, because I like how it works, when it worked. Now, after more than month, few updates and fixes, I would like to ask few questions:
1) Is it possible to assign different alerts to different email accounts?
2) Is phone still crashing during phone calls thru Bluetooth?
3) How stable camera now?
4) Is it possible to "read sms messages aloud" thru Bluetooth without Cortana enabled, like it was in previous versions of WMP?
5) Is it possible to configure "Quiet Hours" without Cortana?
6) Does Cortana work thru Bluetooth speakers and microphone?
7) Is it still a "Room heater" during charging process?
8) Is battery drained in couple hours, if Cortana with all subservices( location, microphone, etc) enabled, but person in the subway and no GPS access?
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May 9, 2012
iPhone 4, iOS 5, iCloud. I have several email accounts on my iPhone and for some reason, it gives me an alert sound every time I get an email on my me.com account. The others don't alert me - I don't want alerts on any of them.
I turned Mail off in Notifications center and can't seem to find a notification setting for individual accounts. To be clear, I only get a tri-tone alert sound when .me mail comes in. Nothing in notification center. It gets really annoying because I'll get Apple marketing emails at 2-5am, waking me from my peaceful slumber!
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May 18, 2012
I no longer receive email alerts since my recent update
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Sep 12, 2011
I own a Curve 9300 with OS 6. How to clear all email alerts at once, instead of opening 1 by 1?
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Mar 6, 2011
I got a curve 8530. I have a MESSAGES folder in my screen when I hit the menu button and in this folder, my missed calls, my bberry messenger (contact my contact by text), and my email is synchd.There as well as in my chosen home screen folders. I understand my email being sent there but my missed calls go to that folder only as well as some of the messenger texts as I stated. I have to hit the menu button, then open a message folder with a mixture of different types of messages and then I have to search for my missed calls and messenger texts in a mix of email. Why are missed calls going there and my messenger text?
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Dec 2, 2014
My iPhone 6 Plus refuses to automatically connect to my WiFi at home almost every time it goes to sleep and I wake it back up. It is getting very annoying that I have to constantly reconnect it.
Info:
iPhone 6 Plus, iOS 8.1.1, AT&T Black 64GB
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Feb 11, 2010
Just activated my new Bold 9700 with Bell this morning. Everything works except for the email audio alerts.I'm quite frustrated with it as I have tried many solutions, hopefully a tech rep here can provide a method that I have not already tried.
When I receive an email, the LED light comes on, the red asterisk appears in the main message section but there is no audio alert. I have the profile set to normal, sonar ping as the audio choice and set to always on inside or out of holster. This all started after I tried syncing with the contacts of my old device, a Blackberry 8830 with Bell.
Here is a recap, in chronological order.
-9700 activated, voice calls work, classic phone ring tone works, went to BIS site, set up my two email accounts with Gmail and Yahoo. Received messages and email audio alerts.
-the problem started once I synced my old 8830, version 4.5.0.127 with desktop mgr and transferred the address book and BB msgr contacts to the 9700.
-the email audio alerts stopped working on both gmail and yahoo, still getting the emails though. Strange because when the audio alert worked, the red asterisk indicating a new email would appear on both the message section and the gmail/yahoo message section. With the audio alert not working, the red asterisk only appears in the message section.
-at this point, the 9700 is running on v5.0.0.3 something
-the sync also failed to transfer the 8830 address book phone numbers to the 9700. The names and email addresses were transferred but no phone numbers.
-changed the profiles by selecting a different audio alert, turned the wireless network off and on, removed the battery for 5 minutes and re-booted. Still didn't work.
-wiped the device, set up the email again, email audo alerts still not working.
- at this point, I returned to the dealer for help. They used their desktop manager to sync with my 8830. Their sync worked better as the phone numbers were able to transfer over. Again though, no email audio alerts.
-dealer spent 90 minutes, yes 90 minutes working on my device. He did the same methods I tried......twice. They wiped my device.....twice. Updated the service books, changed the normal profile to a alert tone other than sonar, still not working.
-store was closing so dealer suggested I remove the BIS email from the old 8830. Keep in mind my 8830 and 9700 have different mobile numbers on seperate accounts.
-return home and decided to do the opposite of the dealer's suggestion, I deleted the BIS email (through BIS site on my PC) on the 9700 instead of the 8830 and registered it again. It worked!!! Getting email audio alerts on both email accounts!!! Now sync it to desktop manager for back up, once I do it asks if I want to upgrade to v5.0.0.423. I back up my profile and click ok.......bad idea. Once that happenned, the email audio alerts stopped working again.
-restored the back up data I just saved, email audiio alerts not working. Then removed and re-added the BIS emails again, plus updated new service books and audio alert options in normal profile.
-repeated battery removal, turning network off and on, no luck.
As of this moment, I have a 9700 with v5.0.0.423, updated service books and two BIS emails (gmail and yahoo) that are still not giving email audio alerts. Is this a software issue or a defect within my own device? What can I do to correct this? It's imperative for me to reply to my BIS emails in a timely manner so the email audio alerts are a must for me.
Also, my 8830 was on a BES up until four weeks ago. Now it's on BIS only although one of the BES settings is still present and I haven't been able to remove it. I'm talking about the password security feature, the 8830 always asks for my pw to unlock it. Haven't been able to disable it from the security options screen.
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Jul 29, 2010
I've got my email and facebook set up on my phone, but how can you get it to alert (with a ringtone, chime, etc)? It must be so easy, I just can't get it figured out.
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Dec 22, 2010
How do I set a different alert for text messages and e-mails?
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Jun 28, 2012
I get alot of messages and its a pain when I'm talking on the phone and I get message after message in my ear disrupting my conversation.
Info:
iPhone 4S, iOS 5.1.1
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Oct 3, 2011
Every now and again, I miss an email in the non-gmail inbox. As well, I usually notice that I've gotten a duplicate alert for an already seen email. Example: Today I had a fedex confirmation from 10:30 come through at 3, for which I had already read two emails newer. The fedex email was not at the top of the stack, it was unread in the third slot.
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May 20, 2012
Before, I used iOS 5.0.1 and wifi would keep turned on when the phone sleeps if I turn off data. This way I could always receive instant notifications. But then I sold the verizon phone and bought a used FU one, installed with iOS 5.1.1. Now wifi is automatically turned off when phone the sleeps, even when data is off. Is this how it works? Because I want to use wifi, even when the phone is off.
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Sep 21, 2011
Screen sleeps when i have it at certain angles. like its equalibrium is jacked up? xprt? no major damage i know about, but fustrating sometimes
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Nov 14, 2015
How do you set the notifications on a Moto X Pure to have one type of notification for text messages and a different notification for email?? So far loving the Moto X
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May 12, 2012
Is there a way to turn off email and text alerts automatically each night?
Info:
iPhone 4
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Aug 12, 2015
alerts says I have 10 new voicemails, but I've deleted all my voicemails
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Apr 16, 2014
I have experienced this feature on my gfs S4 so I know how it is supposed to work, but I have smart alerts turned on in the settings of my S5 but they do not seem to be working. I have not tested it with a missed called yet, but it says it works with messages and other notifications but it does not vibrate when I pick it up. Are there any other settings that might be affecting this? I do have the vibration turn on and up pretty high, and I even enabled vibrate during ringing just to be safe.
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Feb 24, 2015
Me and my kids were woken up at 3am this morning by an amber alert on my verizon gs5 running 5.0 ... I can't find the menu for emergency alerts...i have looked in the native msging app settings as well as in the wireless and network menu,but just cant find it....is this yet another lollipop bug or am i just missing something?
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Jan 2, 2016
I've had a Galaxy S6 for about a month now, and for the past two weeks I've been fighting tooth and nail with it to try to fix the issue in the title. I believe (based off what little I've learned from Googling this up) that it's an issue with apps that use push notifications (GCM?) alerts, and includes Facebook messenger, Google Hangouts, Steam chat, TheScore (sports app), and some others. If I'm on my home wi-fi, those alerts MIGHT show up, but 95% likely won't; as soon as I disconnect from my home wifi, I'll get a deluge of alerts that had been 'backed up' and waiting for the chance to be delivered.
This does not happen while on cellular data, and it does not happen on other wi-fi networks from the same ISP.
After Googling the heck out of this, things I have tried include:
* Making sure that the 'keep wi-fi on while asleep' setting is set to always.
* Adding the affected apps to the priority list.
* Having a Samsung employee at Best Buy reinstall the OS. (I think that's what she said she did.)
* Changing my router to a static DNS, pointed at 8.8.8.8 and 8.8.4.4.
* Downloading that DNSet app, though I quickly deleted it both because it didn't seem like it was working, and because I didn't savor the idea of an app sitting in the middle of my data like that.
The handful of other threads I've found with a similar issue have all seemed to devolve down to a single thought: Lollipop (perhaps even specifically Lollipop on Verizon Wireless devices) does not always play well with IPv6 data, though it's entirely possible I've settled on that as the culprit just because it makes me feel better having a specific target in mind.
My router (Netgear C6300) does not seem to have a setting to specifically turn off IPv6 data. Any way to specifically turn off IPv6 usage on a Galaxy S6 without rooting the device?
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