Eseries / Communicators :: E7 Touch Screen Gets Stuck
Apr 8, 2011
E7 would need a mechanical call disconnection button (could be programmed e.g. for on/off-button??), as the touch screen every now and then gets stuck and you're not able for example to end the call. Especially when you don't want to leave a message to a voice mail and the phone just keeps on going there's gonna be several f-words in the voice mail.
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Dec 22, 2011
I am not able to use my top of my touch screen, not able to go on power save mode, not able to change tracks,while listening to some track.All other part of touch screen is working except the top.
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Jan 11, 2012
I am not able to use my top of my touch screen, not able to go on power save mode, not able to change tracks,while listening to some track.
All other part of touch screen is working except the top.
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Nov 9, 2011
is there a way to adjust the sensitivity?
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May 26, 2011
I just got my E7 yesterday. And have a question. When I goto write a new txt msg with the qwerty closed it brings up and on screen keyboard. But it doesn't work? How can I make it work?
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Oct 9, 2012
I am using Nokia E7 since its launch in March 2011. Recently a part of the touch screen (The Bottom 1 cm in portrait mode) has stopped working. Rest of the screen is as good as a new one. If it is due to the software problem.
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Dec 18, 2011
Last couple a days I'm having problems with angry birds on my E6! The touch screen doesn't respond! Has anybody have the same problem!? Have some suggestions what to do?
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Jun 28, 2011
just got a E7 last week. Great phone for my needs but I find the touch screen a little too sensitive that a slight brush would activate e.g the call dial pad or the options menu in the home screen. This usually happens when I try one handed operations as I try to stretch my thumb across the screen.
Does anyone know where & how to reduce the sensitivity of the touch screen so that it will only register a touch when I deliberately touch it?
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Jun 7, 2011
i cant use the touch screen keypad while messaging infact typing otherwise it works great but not while typing!
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Sep 18, 2012
I have E7 and few days ago my touch screen stop working. Last working was when I put my phone on charger and I deactivate power saving mode, and when I take off from charging, my touch stop working. When phone is closed(keyboard) nothing work only power buton. When I open keyboard everything working , but no touchscreen.I hope is software problem, and I reinstal, reset , and try everything I know but still same. I also find in discusion something like "enter #7370# ," but here is request not completed. Phone have waranty, but in my country service say to leave phone and they will call me for 30 days . When thay say 30days, thay mean 60
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Feb 3, 2012
My phone is Nokia E6.The upper portion of the touch screen does not work. I wonder ifthe software?
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Feb 8, 2012
how to test your TOUCH SCREEN work good and all points in screen should work in nokia generally.
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Jul 16, 2012
I have a nokia e6 which I brought in jan'12. The issue is that the touchscreen doesn't respond on many occasions. The screen doesn't respond to touch. However the phone is working. I can make calls, access the menu, etc., using the keypad. Whenever this problem occurs, it lasts for about 20 mins and then automatically the screen goes fine, but this happens once every hour or so and now the problem is also very frequent......
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Nov 16, 2011
when accessing the applications menu the touch screen will freeze for almost 5 Sec, then it will respond again, but if exit to phone home screen then i access the application menu the problem starts again freezing for 5 Sec.
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Sep 17, 2012
A strange thing happened. I had been coping with Nokia somehow without shifting to another phone for 5 years now. Today i updated to belle refersh, now my tocuh screen doesnt register my touch in certain areas, i cant pull down the notification bar, cant scroll vertially (horizontal scroll works with jerks), the icon i click on doesnt get selected, but one above or on the side of it gets selected...pretty strange and annoying...what i did....removed memory card, restarted, checked...same thing...clean formatted the phone (without memory card...still doesnt work).
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Nov 5, 2011
I bought an E6-00 just one and a half month ago. Although its operating system kept restarting itself since the first time I bought, I did not care much about that as the phone was running ok after restarting itself. However, it finally gave a disk error yesterday and stuck in its main desktop screen. Then I turned the device off and when I turned it on again, it is stuck in the initial white screen where a Nokia logo was supposed to appear. Nothing happens then; the white screen persists until the battery is empty.
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Mar 18, 2011
I keep calls diverted whne busy, out of reach etc. For some reason the E7 displays the "All calls diverted" (the bent arrow) on the screen even if I have removed all call diversions and rebooted.
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Aug 21, 2011
Yesterday was my first day trying to use my new E7 as my primary phone. I am having a major problem where the phone is stuck at the white nokia log boot screen and it keeps restarting.
In the days before, I updated from the original 13.x firmware to 14.002 though the ovi suite. After about an hour of usage yesterday, I opened the on phone ovi store application and it said an update was required before I could use it, so I let it update OTA. After the update, I opened the application and tried to get Angry Birds Free. The download started, then I pressed an in app button to do something else in the mean time and the phone froze up during the screen transition. Restarted with 8 second power cycle. Back into the ovi store to continue the download, this time the phone restarted on its own halfway through the download. Back into the ovi store a 3rd time to continue the download, phone froze up. Restarted with 8 second power cycle. Wouldn't get past the boot screen.
Yesterday I was able to get the phone to connect to my computer and I attempted to reinstall 14.002 firmware 2x, which seemed to work but I was still stuck. I was able to call Nokia Customer Care and the support person tried some of the same things I did. Then without a sim card in the device we connected to my computer, tried to reinstall firmware, it complained about no sim card. I put an old non-working sim in the device and the home screen came up all of a sudden. So it appeared to be fixed.
I'm back to the same issue today, only now my computer won't connect to the phone. I've tried 10 times. Once it connected but only as a storage drive, not to Ovi Suite.
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May 12, 2011
is there any way to get the one-touch key to go directly to the sms-inbox instead of the messaging screen?
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Jul 19, 2011
the touch-pad is not working?
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Feb 18, 2010
another bug with the one touch keys after the new firmware.(previously the long hold contact key did nothing, which was fixed)you can't assign active notes to any of the one touch keys. you can assign other built-in apps or 3rd party apps you install but you just won't find active notes.
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Sep 22, 2012
Brand new E7 with all updates done and running Belle. Phone works great with very little issues. Emails work fine. Calls and everything work fine. But sometimes SMS get stuck in outbox as deferred and does not send them even after the time to resend hits. This happens about 3 to 4 out of 10 messages. If it deferred and then actually sends the message when its suppose to, I wouldn't care so much. I've yet to have a deferred message sent yet I can click on it and press send and it goes.
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Jul 24, 2011
I have a problem with My Nokia E5.I tried to update it, All files downloaded successfully but when it reached "installing device software" (About 15 minutes total) it's stuck there for 2 hours!
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Apr 26, 2011
My e61 is stuck in offline mode, what should I do? I cant make any calls nor browse on the internet.
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Apr 3, 2012
I can't read the email nor does it ever seem to send.Error when attempting to read "stuck" email message = "unable to open when sending".
Former Psion 3a-5-5mx & Psion netbook (Symbian) user who had an E63, E71Now an E7 casualty remembering the 8 replacement Nokia Orange (or was that Lemon?) 2140's I had in 1996...
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Jun 24, 2012
my nokia E7 stuck at the white nokia startup screen
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Apr 8, 2011
Dropped the phone. Have now discovered the power button is stuck down. Phone stays on, but battery is depleting quickly.Pushing down on the button does nothing. How do I unstick the power button?
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Apr 1, 2011
I am trying to install a software uodate on my E72 using Ovi Suite. I have not updated before. My phone is connected to my PC with a USB. I am using Windows XP. Ovi appears to have identified relevant updates and backed up the data on my phone. Ovi suite states that it is preparing to install. It has been like this for 4 hours. There is a warning not to disconnect the USB or switch off the phone or the phone may stop working. When I try to close Ovi suite it says it cannot be closed because it is busy. There is no option to cancel the install. My only options appear to be to shut down the PC or unplug the cable. Wish I had not started on this process.
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Sep 2, 2014
I have an iPhone 4. the screen right now is stuck on delete photos and cancel. I can't do anything else..the touchscreen just stopped working. Im able to use the power button and the volume and silent buttons on the left side but nothing else. I can make a call or answer a call or power it off..what can I do?
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Aug 26, 2011
past one week my E75 screen has decided to start playing up. The light on the keyboard lights up fine but the screen backlight only comes on when I push down hard on a certain part of the screen or give it a good whack. Anyone experienced this before and know how I might be able to fix it?
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Apr 4, 2012
My E7 is screen is freezing up after a phone call or just after general use. It keeps happening every day. I must force a power rebooot to get the phone working again. I have called Nokia and have exhusted every option which included reloading Bella. Last resort is Nokia want's me to send my phone to Texas for a tech to investagate the problem. I think there is some kind of software problem with the locking of the phone screen and the locking switch logic on the side of the phone. When the problem happens the sceen will not work to my touch. The sceen freezes without touching.
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