Eseries / Communicators :: E5 Does NOT Allow To Open The Old Text Messages?
Jan 1, 2012
I am experiencing a peculiar problem, which I came across NEVER before with any of my other Nokia phones.Below are the details from the *#0000# Screen.Phone: Nokia E5Software Version: 071.003Software Version Date: 20 May, 2011Custom Version: 71.003.C00.01Custom Version Date: 21 May, 2011Language Set: 47.01Model: E5-00Type: RM-632Latest Update: Not UpdatedI haven't been able to open my old texts messages received in the month of August 2011. Of course we all have our own reasons to save the old texts on our phones. I wanted to read a couple of old messages so I try and open them by both methods; using the 5-way controller button and by Options>Open to no avail. While trying to open these old messages, my phone doesn't even give any error message. All that happens is, the text which am trying to open remains highlighted in the inbox. I tried backing up the text messages on my computer. To my surprise, Nokia PC Suite (recently updated version: 7.1.180.46) doesn't even recognize any of these old text messages. It only recognized the 1 month old texts. I fail to understand as to what could be reason behind this
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Feb 20, 2011
I could not read my message. While browsed to understand the issue & I was advised to update the firmware from 400.21.13 to 500.21.009.Is there I can update my E63 device software using phone browser? I do understand why I'm not able to open the text messages. I wish not to reformat my phone dialing *#7780# (which I do on most of occasion
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Jun 11, 2012
1) When sending text messages the messages go through but some remain in the outbox. They are actually sent, and not waiting for resend. The only option when selecting them is to delete, which removes them from the conversation threads. It doesn't seem to be related to service, but to whether I am using the phone for any other purpose at the time.
2) When connected to a car BT system, shut off car, BT seems to go into a black hole. You can't reconnect, can't make a call (well, it makes a call, but you can't hear anything; can't play music, etc.). The only solution is reboot. This happens with multiple systems in different brands of auto, so not limited to one brnad.
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Apr 26, 2011
I want to know how text messages are transferred from E50 to E5. Also can be the data recovered from memory card?
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Apr 21, 2010
I have an E63 that is about 4 months old. It stopped opening my text messages a few weeks ago, but I was able to open them again after an hour or so. It has been a few hours and I'm starting to become worried because my phone isn't opening the messages at all. Whenever I click the select button or select "open" from the message menu it acts as if I didn't press any button. I can reply back, and it'll mark it as read, but I cannot personally see the full text message.
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Nov 20, 2012
I have a Nokia E71 and I am unable to receive multimedia messages. Some of my friends can send me picture text and I received them with no problem. When the rest of them try to send me a message my phone will light up but the message will not come through
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Feb 2, 2012
Every day at 10:30 GMT (without fail) I get a text message from Ovi Nokia App telling about some 'cool app' or other. This is now seriously bugging me - I didn't subscribe to it (my wife uses Ovi Store and doesn't get these messages). I keep thinking I am popular but no, it's just Ovi Nokia App telling what i already know! How do I get rid of it? I have tried to reply and send 'STOP' but it won't let you reply. I can't find anywhere on this site that tells you how to stop it either. I am reaching the point where I now purposely 'lose' my phone at 10:29 GMT and then find it again at 10:31 just to avoid the curse of ovi!
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Mar 13, 2010
E72-1- It can't send SMS messages anymore. I hadn't noticed it at first, was wondering why the persons I sent messages didn't replied when I responded to their messages. Then happened to check my phones Outbox, and 6 text messages are stuck in there for several hours already.Just to test the phone further (to check if it might be a SIM card problem), I put this SIM card on another phone, and I was able to send messages on that phone.I also placed another SIM card on the E72 and tested sending a message -- the message sending gets stuck at the Outbox and never sends. Receiving SMS messages appears to work fine. Also, calling out (voice calls) and receiving calls work.other notes: in settings: "Phone Memory" (instead of memory card) is used for text messages, configured to have up to 999 messages. Currently, have around 600 SMS messages in the Inbox and maybe 150 text messages in the Sent folder. Let's says that's only around 800 messages (not yet 999 messages).
What I tried:I changed the setting from "phone memory" to "memory card", but still unable to send messages. (I reverted it back to phone memory since that's where my messages are residing.)I did a soft reset *#7780# which reset the E72's settings. Tried again to send SMS message -- it still fails.I decided to do a hard reset, so I did a full backup using Ovi Suite first.Then I did the hard reset *#7370# -- and it did solve the problem (able to send messages again), unfortunately, I would need to reinstall all the applications, contacts and restore the messages I saved.I tried restoring the backup (it was pretty big at 2.3Gb), but it's taking a very very long time (nearly an hour) and it seems to fail near the end of the restoration. The backing up of the phone took awhile (maybe 20 minutes or so) since it backedup probably the whole memory card too. (I should probably have deleted a few unneeded big files from the memory card before I did the backup since it appears that Ovi Suite is also backing up those big files).
Right now, I'm doing the restoration a second time (a few hours since I first tried that and it sort of failed). During the restoration which ended with failure, it seems that when I tried sending SMS messages, it fails again. (ie. if I restore the backup, the problem is also restored) -- I'll check this again later if this is indeed the case.I still had around 130Mb free space left in the C: phone memory and the 4Gb microSDHD memory card had around 900Mb free space when I started the backing up in the first place. (mentioning these in case these might be related to the problem.)another thing: does restoring backups really take an extremely long time? (I haven't tried the restoration function before, though I did a backup maybe 2 months ago) Does the phone get in a sort of "stuck" or "hanging" mode during the latter part of the restoration procedure?
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Sep 5, 2012
I have an 8 month old Nokia E7 in good condition however just this afternoon when ever I recieve or send a text message instaed of showing what I have written on screen OR what the reply message reads it shows a number instead along with the time i.e. 8: 17.45 I have deleted all messages in the sent items and inbox as wondered if it was because i had a few in there, I also rebooted the ph 3 times, removed and replaced sim card each time but the same thing keeps happening.Have sent my phone messages from 3 other numbers just to make sure it wasnt 1 number causing it and all come up with the same thing.
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Oct 30, 2010
good day! i've just updated my phone to this version but the problem what i notice is that when someone sends a text to me there's no sound at all..i've already tried to reset to factory default settings and change every profile but it seems that it still keeps me giving the same problem..what should i do now? its really annoying since i don't know if someone would text me..
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Aug 10, 2010
ive tried everything from restarting the phone and pulling the battery to doing a hard restart (*#7370#) but the problem still persists.
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Jul 3, 2011
I recently purchased a nokia E7. When I first got it it was fine and would send messages to people however now after the 2nd day owning it, it is refusing to send messages to anyone. This is reguardless of network, though I am on the telstra network.
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Jan 10, 2011
I'm trying to copy all of my text message inbox (SMS messages) to my pc. I've tried to use Nokia PC Suite, but it only detects 66 messages but there is over 300 in my inbox!?I have tried to save the messages on the memory card, but it still only detects 66 messages Maybe someone know where on the memory card the messages are stored? I can't seem to find the right folder?
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Feb 27, 2012
I have an E71x. It has a BUNCH of issues, but my main problem now is I was saving my text messages to my installed memory card. The card became full. I took the card out to get some audio files and other stuff off it to make more room. Well, at some point the phone said the memory card was missing and it would use the internal memory. Now I can't get it to use the memory card again. I see no way to put it back to that. I think the only option I got was to "Copy" messages to the memory card. But I don't want to do that.
I need to save as much stuff as I can off the phone, then reset or restore the phone to the factory settings, or just re-install everything. (this Symbian OS and Nokias poor support of it are for the birds...)But, how do I get the phone to save messages to my memory card again?
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May 9, 2012
is it just me, or is it that url's sent to the E72 by SMS can't be clicked on to open?My E63 could do this but I can't work out how to get my E72 to do it ...you know, URL's like the ones you get via OVI sent as SMS for installing an app?
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May 25, 2012
I can't open any PDF file that have password in my E6.
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Jul 5, 2010
I bought my e72 last May 2010. The last time I used the camera was mid June and took around 140 pics. I just noticed last night that my camera won't open. I tried already soft reset but still it doesn't work.
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Jul 31, 2011
I recently bought a new Nokia E5. But i have problems with my contactlist, i can't open it and see my contacts. When i'm in the menu and i want to go to contacts all i get is a black window that will close after 5 seconds. Now I want to slove that problem and copie all my contacts from my sim-card. But when I get a message i can see from who it is so i don't understand the problem. when I want to send a new message and select a new contact the phone also don't let me in my contact list.
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Feb 23, 2012
I have tried with reinstalling them but doesnlt work e.g.. Need for speed game and some more apps.
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Aug 19, 2011
I just download new Anna update and Ovi update. Installing went good and i feel that everything works fine, but then i try to open Ovi Store and phone automatically shutdown and start again? Same happening if i try open program name "muistutukset"? What is going on? Why my phone can`t open Ovi Store and that other program?
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Mar 14, 2011
My E72 is set up for OVI mail and one other account. The second account (IMAP) worked fine until today, when clicking on the relevant "button" just makes it blink, without opening the account the mail. A restart allowed me to see who the mail was from but not to open it, then the problem is the same until I restart the phone again.Otherwise no other signs of instability for a long time.
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Jul 10, 2011
Has anyone tried opening a password protected PDF in E72 using Adobe reader ? It does not work for me.
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Dec 11, 2012
how to fix my E7 without going to NCP? When you open the keyboard, it does not register that it has been opened, and also only the top row of the keyboard works (does numbers correctly but characters wrong). I've already tried doing a hard reset on the phone which was to no avail.
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Jul 14, 2010
I just recently got the Nokia E-72 and after getting a new memory card just yesterday for it I am no longer able to open the Ovi Store application that was already installed on the phone. I also just installed the Ovi Suite on my computer and when it requests to install the "Support software" my phone just gives me the simple error of "Unable to install" with a red symbol next to the words. I also tried installing the Ovi Store from the web and I get the same Unable to Install error that I get when trying to install the Support Software. I already checked the "application manager" it is allows all applications to be installed. I've also tried reinstalling the software via the Ovi Suite and that doesn't do anything either. I looked up how to hard reset the phone as well, and I hold the correct buttons+the top power button at the same time while the phone is of f but it doesn't seem like it does anything when the phone comes back on. I wouldn't mind getting the phone to go back to square one as I haven't had the phone long enough to miss much besides my contacts which I can just synchronize.
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Feb 12, 2012
i can't open the Web Browser on my Nokia E7, i don't know why..probably have problems with the software. everytime i try to open it, it just gets blank and brings me back to Menu.. Is there any way i can fix / patch / redownload it.
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Feb 4, 2011
How to open Favourite Contacts from Contacts?
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Oct 14, 2011
every 10 hours or so i have to reset my new E7 to open data connection (internet and e-mails).
After resetting no problems for some hours. I get my e-mails and connection to internet. but then again...
I have the newest firmware of Anna. No help from Nokia customer service. (I phoned 4 days ago)
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Sep 2, 2012
before 2 hours I'm updating my nokia e7 but videos icon does not open and start also why when I'm listen a song Can't up or down the sound from the screen just from the +/- sound button.
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Mar 22, 2012
I can't open ovi store in my mobile nokia E6
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Apr 30, 2012
I recently downloaded Microsoft Mobile apps including word excel powerpoint using Nokia suite, in my Nokia E7 phone, the size was 50 mb, nokia suite confirmed that files are downloaded and installed and restarted the phone. But after restarting I can't see any changes in the microsoft apps. all the microsoft apps are as it was onenote, Lync, document, and powerpoint broadcast. but then where is word, excel and PowerPoint? Won't it come as a new icon?
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Feb 5, 2012
My E7, after updating softwares - I realized that the failure of opening these applications;
1. 'notification'
2. 'check in' (message appear 'system error')
3. Ovi store
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