BB Software :: Missing Apps With Device Software Update?
Dec 13, 2010
have any of you ever come across this: some of my apps are missing, they weren't included withe the device software version. i updated my blackberry curve 8520 and now am missing a few apps like all the games that came preloaded, the words/excel/pdf apps from dataviz. what gives?
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Apr 11, 2012
My Apple Mobile Device Usb Driver Does'nt Show up in my Device Manager. But when i go Control panel>> Admin Tools>> Services its there but when i go Start>>Run type in devmgmt.msc an the device manager comes up an under the heading Universal Control Bus Contoller the Apple mobile device usb driver is suppoed to appear but it doesnt all my other usb attached devices do
Info:
iPhone 3GS, Windows XP
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Sep 2, 2012
I am trying to st up y BBM, but keep getting the error message: BBM clas missing net.rim.device.apps.internal.qm.bbm.api BlackberryMessenger Proxy?How can I correct this.
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Jul 30, 2012
I tried to update to Android 4.0 via the Sony Ericsson Bridge for Mac. The software prompted me to change the settings to MTP, after I changed, my Mac couldn't detect the phone. After I disconnected the phone, I found that many of my Apps went missing. Went to Google Play store to reinstall the apps, only to get the message "App cannot be installed in default location". My phone memory storage has been really low lately, about 30Mb left, and I haven't installed any new apps. I have moved most of the apps to my SD card, not sure what has happened.
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Jul 16, 2011
I update my phone with pc companion i move all my apps to sd card but after update no apps only asec file.
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May 8, 2012
I just completed the iOS update on my husband's phone & all of his purchased apps are missing.They are not in his phone, nor are they in iTunes despite a previous back up.Where are they & how do I restore them?
Info:
iPhone 4, iOS 5.1
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May 7, 2010
I just updated to the latest BB OS for my Sprint Tour and my Memo and Tasks applications have disappeared. The applications are not hidden nor did another wipe and install of the OS help either. I quickly looked at the files in the Core applications list and did not see the memo or tasks app there.
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May 7, 2010
I just updated to the latest BB OS for my Sprint Tour and my Memo and Tasks applications have disappeared. The applications are not hidden nor did another wipe and install of the OS help either. I quickly looked at the files in the Core applications list and did not see the memo or tasks app there. Anyone have any idea how I can download the apps?
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Apr 14, 2012
I got a new Blackberry, the 9360, not over 24hours and i got this error ''Uncaught exception:Missing resource net.rim.device.apps.internal.bis.resource.BISClient''i dont know how to deal with it, but i get this everytime i reboot the device.
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Jun 27, 2012
I have lost some apps following the download of the latest OS - Most importantly is my password safe
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May 14, 2011
Yesterday I did a device OS update to the latest version. I seem to have lost some of my apps. Most importantly i have lost my 'Password Safe'. how I can get it back?
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Jun 27, 2012
Yesterday I did a device OS update to the latest version. I seem to have lost some of my apps. Most importantly i have lost my 'Password Safe'.
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Apr 26, 2015
Why every time I do an update, it moves it back to device memory? I am tired of moving them back to the SD card.
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Mar 5, 2015
I have a Sprint S5 running stock Lollipop. I have moved any apps that can be to the SD card. Anytime those apps are updated, they move back to the device storage. I got this phone shortly before Sprint pushed the Lollipop update so I cannot say for sure if I was having this issue prior to Lollipop.
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Jul 24, 2012
Motocast app was preloaded on new razr. I manually loaded motocast software on desktop and laptop. Motocast working great for getting pictures to and from desktop & laptop. I called tech suppoirt for email problem and was told to update my device to the latest OS. I did this and after rebooting device, there was no motocast app/logo and no USB selection window. I now can not download pics and can only upload files from my desktop and laptop.
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Oct 1, 2013
After I updated to Lollipop, the "close all" button in recent apps has disappeared. Strange to take away features in a "update", ....
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Nov 28, 2012
My icon for Blackberry App World has completely vanished from my 9780 Bold. I have downloaded the software four times and it replaces the other version but the icon is still gone. It is not hidden anywhere. I have tried taking out the battery and that doesn't help either.
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Aug 16, 2011
The blackberry messenger icon is missing on device. it is installed but i can't seem to find it.I tried the process "Show All" but it didn't show up.
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Dec 28, 2011
I recently upgraded my OS on my Curve 8520 to Version 5.00 Bundle 1168 and I find that the email app is no longer on the phone. I know my email account is OK as I can see the unread messages on the message icon at the top of the phone showing them arriving but I can not see the app to see them.
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Aug 11, 2010
My Blackberry messenger suddenly disappeared so I decided to download the new one BBM 5.0.1.38.... But after a successful download I cannot seem to locate the BBM icon on my phone any longer even if in my application list its there in my phone...I use Bold 9000
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May 5, 2012
My itunes library had 343 songs, and my itunes device only has 245, I dont know how to move or merge, I'd like these songs on my device too- I did pay for them!
I just synced and now my phone/device has only 76 songs!
Info:
iPhone 4, Windows 7
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Apr 28, 2010
I updated my BB 9700 to v 5.0.0.545 (Platform 5.1.0.140)and subsequently pressing on the "mute" button no longer turns on/off "standby mode.I tried the mute button during a phone call and that works fine. So I don't think the issue is hardware.Plus it was all fine before the device update.
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Aug 29, 2010
Blackberry Maps missing after updating to device software 5. Tried reinstalling from Blackberry website, it shows that the software is installed but cant find it on the phone.
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Jan 24, 2010
I recently upgraded my BB Desktop Manager to the latest version & now it shows as installed, as does the phone. But the icon is not available. I have tried to remove and re-add using Desktop Manager with no success.
This appears to be a known issue:
The problem is you are missing one module. If you look in Options / Advanced Options / Applications / BlackBerry Maps, you should see four:
net_rim_bb_lbs
net_rim_bb_lbs_api
net_rim_bb_lbs_ribbon
net_rim_bb_lbs_resource_en
I am missing the ribbon module. Been unable to download from the BB Website. I cannot do a show all on the home screen as that option does not exist.
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Oct 13, 2012
I have my BB Torch 9860 just (yesterday) updated to OS 7.1.0. - Pack 2061.Device Analyzer application is now missing: it is in the application list (version installed is 1.1.0.4) but there is no icon on the screen or I'm not able to start it.
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Jan 12, 2010
Ok two things, one we have two Pearl phone that have no send button, one says service isn't set up but its getting emails. The other never got the message but it also is receiving emails.The one that didn't get the message is recieving error messages on the oputlook even thought it still forwarding everything to the blackberry, the error messages come every 15 mins.
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Nov 15, 2011
During the release and in many RAZR ads is the wallpaper below but it's not on the phone.
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Apr 22, 2012
My wife had her iphone 4 replaced under warranty. She had not backed it up recently so the apple technician backed it up to the iCloud before setting up the new phone. After the data download completed to the new phone, a number of her apps are missing. How do i restore them? I saw that syncing to itunes does not work with the cloud turned on. Do I turn the cloud off then manuall
Info:
iPhone 4, iOS 5.1
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Jun 5, 2012
I performed a security wipe on my phone and when I went back to download the apps I purchased they were not showing in the un-installed list on BB app world. When I try to download them again it wants me to purchase them again. Anyone know how I can redownload them without paying a second time?
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Mar 20, 2012
Recently perfomed a system restore on my iphone 4s. Device backup date is March 17,2012 but for some reason the phone only shows messages from Oct 2011.
Info:
iPhone 4S, iOS 5.1
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Jun 27, 2012
how come that many of the apps that are available for 701with fp1 is not available for 808 ?
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