BB Software :: Cannot Get BBM To Work - Requests Pending For Authorization
Jan 3, 2012
I have just got a second hand blackberry curve for Christmas and have tried to add people on BBM but it just says pending for authorization, my friends say that no acception request comes up. I have never used or had a blackberry before so I have no idea on what to do, the BBM was already set up by the previous owner. The Wifi work. I am on pay as you go.
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Aug 12, 2011
I am trying to add my son to my BBM. He has the curve and I have the torch. We have tried several different options: scanning my pin on his phone through BBM, authorization took forever-was pending two days later scanning his pin on my phone through BBM,authorization took forever - still pending two days later deleted each other's contact using BBM and tried it all again. The pending authorization seems to be stuck and neither one of us receives each others request for authorization.
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Feb 1, 2010
I have tried to add a contact on bb messenger with the bar code and also the PIN. It has shown pending - waiting for authorization for days. I have checked the I am listening to box. It does this for any contacted that I try to add.
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Feb 1, 2010
I have tried to add a contact on bb messenger with the bar code and also the PIN.It has shown pending - waiting for authorization for days. i have checked the i am listening to box.It does this for any contacted that i try to add.
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Feb 26, 2010
I've a bold 9700. I am in Australia with Vodafone Australia bb data plan. I have been experiencing difficulties with the BBM applcation and have to admit I'm both frustrated and dissapointed.
After wiping out my BB for security reasons, I installed a recent copy of BBM application v.57 however I have encountered problems after problems.
I have been trying to add my contacts back but this operation has been unsuccessful (both way. Ie: them inviting me and me inviting them). All the time, I got the same message PENDING (Waiting for authorization) and nothing more (with overseas contacts in India, France, ect...).
With a couple of overseas contacts, they have been added but communication is simply impossible (undelivered messages). I have noticed that all my australian contacts have been added fine and communication works fine but none of the overseas ones work.
I have requested several times from my operator to check the service (which is fine) and send me service books which got delivered fine. I can send email via BB, I can PIN people, I can browse internet but cannot communicate via BBM.
I have tried adding people by PIN and email address but no success either. I have also tried downgrading my bBm to version 4.7 but no better.
I'm extremely frustrated with the situation and would appreciate your help in that matter. Can you please investigate further so I can have full usage of my BB (which is why I got one in the first place)
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May 26, 2011
My friend just got a used blackberry curve today and downloaded BBM. He's been sending me a request but I don't receive it and vice versa when I send him one. We've tried saving my pin under my contact info on his fone and vice versa on mine and still nothing.
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Jan 12, 2012
My blackberry curve 9300 will let me go on the bbm app but will not let me get friends ! When I send my friends a request by typing there pin they do not get it , but it comes up 'Pending' beside there pin and when they send a request to me I don't get it and it comes up 'Pending' on there screen beside my pin , it is definitely not there bbm because they have got lots of other friends on bbm !
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Nov 11, 2011
I recenly changed device from BB Curve 8530 to BB Bold 9900 and ever since then can't accept BBM invitations and Invites sent shows only as "Pending for Authorization" but recipients are not receiving them either. Tried sending PIN messages but I got a red x next to the message and the status says: "Service Blocked" .When my phone got lost, I was lucky that I just synchronized my device to my BB Desktop. Not only was I able to retrieve my contacts (phonebooks and BBM) but also ALL txt msgs and even call logs Anway, that happening, I assumed I don't need to re-send all my BBM friends invites since some were able to communicate with me. But for those who have deleted my profile (knowing it got lost) and were still on my contact were the ones affected. I tried deleting them and sent an invite only to find out that: I can't accept BBM invitations and Invites sent shows as "Pending for Authorization" but recipients are not receiving any. (they also have the same pending for authorization notice on their end) When I tried to send them a PIN message I get a red x next to the message nd get the service blocked message.
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Dec 5, 2012
I have tried to install some applications (e.g. Blackberry App World) but get the 910 Application Authorisation Failure error. If I were using my Blackberry in a company using a BES then the knowledge base suggests that there is an IT Policy in place preventing the application from being installed. However, I am with O2, synching to the likes of Google and BT Yahoo, using a BIS. Just in case there is a policy, I have viewed it in Options > Security > Security Status Information and it says:
No Disallowed Applications
No Policies
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Jun 14, 2011
I got my phone from dubai brand new , nd i live in sudan it worsk fine over there but then when i came to london i couldnt use it because it kept on saying Authorisation failure all the time so i cant text or call and i dont think its stolen because it was brand new when i got it what do i do
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Sep 30, 2012
i have just got a sceond hand bb and it dint have appworld on it so when i tryed to download it it came up with this 910 application authorization failure?
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Sep 30, 2012
My Blackberry Bold 9900 keeps giving me "call failed" and ''authorization failure" messages when trying to make outgoing calls.Only if I reboot the phone, the call goes through. My network provider already replaced the first bold 9900 with the same problem but now that it is happening to the new phone, I think something else is causing the problem.
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May 6, 2012
Yeah i know there's a guide to unflag the setting ''disallow etc etc''. from the enterprise server managment. My issue is that i don't have a Enterprise server!
I just bought a blackberry bold 9700 second hand, had a couple of problems with connections but now fixed them all (EVERYTHING works fine, facebook connects, twitter aswell and my email works fine). I just have this ''910- authorization failure '' problem for EACH single application that i try to download either via the browser either from the App World. The only things i have installed got installed within the update and therefore not manually.
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Apr 13, 2011
This phone was pasted down to me December last year. Everything was working perfectly until last week. I cant call or text nor can i receive calls or texts. It keeps saying Authorization failure. I know the person didnt steal it becos he had it on T-mobile contract before he passed it on to me but now i use it with a pay as you go T-mobile sim.
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Aug 24, 2015
When I restart the phone, I get a black box in the middle of the screen "Autorization Failed" - with no reference to which app it is. Is there anyvway to tell which app is throwing this message?
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May 14, 2012
Blackberry Bold erratically stops calls, showing the dreaded "authorization failure" message. Then need to turn off and turn on device. Usually works, but without any apparent pattern, problem returns. Driving me crazy.
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Jun 4, 2014
I'm tyring to backup my iphone in itunes. Itunes says I must first authorize the PC I'm on to give it authorization for Appps otherwise all the apps on the phone will not be backed up. I select "Authorize" enter my apple id and get a message that the computer is now authoized. When I press ok the next message I see is the original one saying the computer needs to be authorized. I've tried this about 10 times and it's still stuck in the same loop. Â
Info:
iPhone 4, iOS 7.1.1
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Sep 3, 2012
OK, so here's my problem, when ever I try to phone one of my friends mobile numbers it makes a bleeping sound and then says authorization failure and I don't know why because I was able to phone him earlier on today?
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Jun 21, 2011
Just realized the other day you can make a Group in the BBM's and send one message to multiple people. So, I was trying it out. I sent a request to 2 people, to join. One accepted no problem.. For the second person, their request to join didn't seem to go through, so I sent it multiple times. But they HAD joined & then deleted, as test was over.
By the time we were done testing, got it all sorted out. Deleted the Group etc... I guess because for 1 of the people I send the request multiple times thinking it wasn't going through I now have "Pending" sitting at the bottom of the BBM area, & can't get rid of the Pending notification (pending waiting for them to join). They joined once. Deleted. & they no longer have it showing at their end, to join.
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Sep 22, 2011
I'm trying to add friends on BBM we've exchange PINs but they're both still pending and I've added them both through PINs and one through contacts. When I send messages it costs me like normal texts.
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Jan 31, 2012
all contacts come up as pending when i add them, no invites are coming through?
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Jul 6, 2010
I have tried to send an email from my BB but it shows a little clock and then when I check the message status is said."message status pending". I can receive emails just fine. Are the BB servers down??? Any one else having this problem?I did resend my service books.
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Jul 25, 2012
well i had a curve 8520 backed it up using desktop manager, so than i restored it on to my bold 9700 couple of days later i was talking to my mate and on his blackberry it had a RED "X" on there so i deleted him and tried adding him but it keeps saying pending, this also happens with 2 other contacts.
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Jan 20, 2010
I hooked my work account into my BB using BIS via OWA. While it's nice getting e-mails, I'd rather not have the work calendar entries gum up my calendar. Is there a way to setup a filter via BIS to block these?
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Jan 30, 2010
For some reason when I send a text message it says pending *there is a box next to the message* I check it & still says pending. I can receive them - my husband received all mine hours later. I'm assuming something with a connection - but can't seem to find it.
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Jan 13, 2010
I just got a BlackBerry Bold 9700 from AT&T and I updated the BB Messenger to version 5.0.0.57. While I'm trying to add my friends PIN who lives in the same area as I am it's working. However, I have some friends in Thailand when I added their PIN they received my request and they did accepted it but the contact still on pending. I already try it many times it still on pending.
Moreover, during group chat my friends in Thailand can see my messages but I can't see their messages. Is there any possible explaination to this problem?
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Sep 16, 2011
I got my phone yesterday and thought to download PDF file from internet. Once I downloaded I pressed open it did and after I downloaded another one different one pressed open and I got this message "The document could not be opened because there is a pending dialog in Documents To Go. Please close the dialog and try again". I pressed ok and tried to close the application but it is still open and I can't close it.
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Feb 20, 2012
I have a 8520 curve and have loaded the most up to date version of BBM, but when i try to add a contact the request remains at pending. I have a data plan and my provider is O2 in the UK...
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Apr 15, 2012
i have an issue trying to add a contact to BBM but always goes to pending. Tried all fixes Vodafone have gave me.Pulled battery that much phone was off more than on! Deleted BBM an reinstalled. Tried adding contact with PIN, barcode and email. Always goes to pending. Same happens when contact trys to add me. At my wits end with itUpgraded to new OS software (Via vodafone remote access) but still same problem. reinstalled new version of bbm but problem still exists. Called RIM with number vodafone gave me in uk but they say all fine ??
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Apr 30, 2012
My blackberry does not let people send messages to me and when I invite a contact it goes straight to pending why is that
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Aug 30, 2010
I was inviting a friend to BB Messenger via a pin number. I mistyped his pin and how have a pending invite. I can't seem to figure out how to delete it. I select the invite and hit the menu but no delete option...
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