BB Tour :: It Won't Connect To PC
Nov 21, 2011
When I attempt to sync my BB, I get prompted for my pw and the desktop manager attempts to connect with my device (connecting symbol active in lower right hand corner of desktop manager screen). It does not connect, it goes on indefinitely saying that it is connecting.
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Jan 5, 2010
I was reloading the OS and at some point it DC'd or something in the final stages of the installation, and it wont reconnect now....the operating system seems to be fine, but it has none of my stuff on it, how can i get it connect to reload my data?
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May 30, 2012
I recently purchased a 9630 and had it unlocked. I put in my Bell Sim Card and I can't get to connect to my service.
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Mar 2, 2010
I can make the phone connect by going to Manage Connections, and turning the Bluetooth selection OFF then immediately back ON.How do I set the phone so it always connects with vehicle Bluetooth everytime I get in? This is important.My Bluetooth device is a Parrot CK 3000 Evolution, built into the vehicle's sound system.
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Nov 20, 2011
I have a fairly used BB Tour, branded for verizonewireless, which I have been using on MTN network in Nigeria for the past five months. In the last eight days my connection to the BB network stopped and I have not been able to connect to the internet or the BBM. I find it difficult to even top up my phone except through vtu, and my contract with the MTN is active until December 8th. I heard that it is a global problem.
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Apr 5, 2012
I had a Blackberry Tour 9630 (sprint) that got stolen while in Slovenia. I ordered a replacement from sprint (same Tour 9630) and they neglected to tell me that the phone must be activated before it was sent out to me. So, I receive the phone and the SIM card and spend about 3 hours on the phone with Sprint customer service trying to get BIS services to work. Voice services work just fine but BIS services don't work at all. I confirm that BIS is activated on my phone and international roaming is active, check on both.So after hours on the phone they come to the conclusion that the phone needed to be activated in the US before it was shipped out to me. I then go another route, knowing that my phone is unlocked, {SIM, network, network subnet, service provider, and corporate} all say "disabled", and try to use my Slovenian SIM card (SI MOBIL) with BIS services activated and still only voice. I even try the Slovenian SIM card in a colleague's blackberry and it works just fine.
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Feb 18, 2012
I can not get emails and set up only goes as far as "can not connect to server". Any ideas out there? Contacted tmobile, but they finally after 1 hour said it was hotmails fault (could not be validated), but I had email service with the same address last month
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Mar 1, 2010
I Have A Verizon BlackBerry Tour And Right Now Its Bricked With Reload Software Error 552, I Have Read Where i can connect it to the PC and restore it, but the only problem is that it wont even connect to my pc,it isnt connected to desktop manager or the pc
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Dec 19, 2010
Struggling with connecting Bluetooth devices to my Tour. Settings and symptoms bulleted below.
Blackberry Tour 9630, v5.0.0.975
- Bluetooth enabled
- Pairing completes and devices are shown under Paired Devices:
- Message: Connection to device fails
- On the Manage Connection screen, Bluetooth status is ON but not checked. Shows a dash "-". Should it be a check mark like shown for the network status?
- Blue status light is on but does not flash. May have to be connected to a device to flash but not sure.
I have tried just about everything from removing battery, rebooting to removing apps to no avail. Most everything except to wipe and reinstall. It could be a hardware defect but wanted to try other possible fixes before pursuing replacement.
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Jan 15, 2012
How do I connect my facebook to my blackberry curve calendar and phone book I've tried reloading my facebook and even tried though my advance options nothing has worked
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Oct 26, 2011
Before moving to Rwanda I purchased a BB 9630 through Sprint, my US provider. Upon arriving in Rwanda, October 7, I took the phone to MTN Rwanda. They put in a sim card and everything worked perfect: browser, emails, etc. On October 20 I quit receiving emails and could no longer access internet.
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Aug 26, 2012
Recently purchased an unlocked verizon bb 9630 tour. I have connected it to my verizon account and I have a data plan, but i cannot connect to the internet. There isnt even a browser icon on the phone. How do I set up the network? Verizon doesnt let you have a bb unless you pay for a data plan, it would be pointless to have it without internet working!
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Oct 6, 2012
i am using a tour 9630 version model.....with airtel carrier.....i am not able to connect to my BIS services from past 3 days even thou my BIS plan is activated....i have tried all the procedures...but ders no effect even aftr wiping also.
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Jul 2, 2011
I have a BB 9630 Tour Verizon which I am using in India on the Vodafone network.The phone was working fine for the first 10 days or so.I am unable to use the data services on the phone for the past 7 days. I have checked with vodafone and they say that they have checked their systems and as per their system all my services are active.The have asked me to hard re-boot the phone by removing the battery and SIM card. But this has not solved the problem.Then they asked me to go to options -> advanced options -> host routing table ->register now. The screen then shows "Registration message sent". But nothing happens beyond that and I have not received any message from BB that my phone has been registered.
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Mar 20, 2010
When I connect my blackberry to my computer the media card isnt showing up. Can anyone help? I wanted to add ringtones
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Apr 16, 2010
I have a unlocked Blackberry Tour 9630 that I purchased off ebay. I'm using it with a generic T-mobile internet plan, (someone told me that it would work).
However, whenever I open the browser I would get this error: "Your decivce does not currently have any Browser Configration Service Book entries, Please contact your service provider to enable the Browser on your device".What does this mean, and how can I fix it?
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Jan 6, 2010
I have this error code on start up. I read the other forums and have tried safe start up (by holding the back button) does not work, tried to erase the lastest 3rd party app via bb desk top but will not connect, and tried to download BBSAK but I cant seem to download the free app, the site is not letting me register. What can I try next? Can anyone email me the BBSAK app?
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Mar 2, 2010
Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up
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Sep 2, 2010
I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
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Jan 8, 2010
I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?
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May 19, 2010
I just upgraded from my old Curve 8330 to the Tour 9630, both on Verizon, and I couldn't be happier with my new device -- except for one thing. The Curve had a great "standby" function I could use at night, in which the phone would lock its keyboard and effectively shut down, but still be able to receive calls if one came in. This also saved lots of battery power. After hours' worth of mashing the top "lock" and "mute" buttons on the Tour, and searching through the internal menus, I can't seem to find a similar mode on my new phone.
First: If there's a thread about this already somewhere else, I beg your pardon; I'd be grateful for a link and I'll be on my way there. But if not, does anybody know whether some devices just do not have a standby mode anymore as part of OS 5, or whether there might be something wrong with my phone because its mute key won't activate standby mode?
The key lock button the top left works, but, at least on my Curve, the key lock and standby were two very different things -- I'd lock the keyboard when I put the phone in my pocket, but I'd put it on standby before bed every night. Does key-lock mode on the Tour replace standby?
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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